Closing An Open Invoice With BO

Hello,
How do you close an open invoice that has a Back Order? The Back Order has been cancelled by the customer but the order was accidentally invoiced. Now, we are not able to close the invoice even though the SO has been closed.
Please help.
Thanks,
Mike

hi mike,
When a sales order is cancelled entierly by the customer,
go to data --> cancel if there is no transactions associated with it.
If it is partially delivered order then close the
order by choosing open rows,right click it and close it.
Then sales orders that is cancelled/closed may not
appear for selection to subsequent documents like
delivery/ar invoice.
Jeyakanthan

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