Closing Out Account

I just tried to pay off the last month of my contract so I can port my number to a new carrier and was told I would have to pay an ETF. I don't understand why, if I've paid the full value of the contract, they would hold my number from porting. It just seems petty and feels like my number is being held for ransom. Price was my only motivation for switching carriers, now I would add customer service as a reason not to recommend Verizon to my friends or family. It is a poor way of doing business and closes the door on any chance of switching back in the future.

If you leave one month early your ETF will be at least $120 for a smart phone or $80 for a basic phone.
they are not holding your number hostage. You port out and pay the $120/$80 fee. if you port out before your bill closing date you will not owe for that month but then just the early termination fee.
Depending on what you pay per month it may be cheaper to just port out now.
There is no prepay on a post paid account.
Oh lets not forget you will have a charge for the new device on the new provider as well a activations charge, prorate charges depending on when you sign up.
Good Luck

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