Cloud Adobe subscription problem !

hello, I agree has a subscription from the Adobe Cloud 14/09/2012.
Since today I no longer have access to the service?
When I agree to the subscription I suggest that it was for the year, but apparently Adobe has not taken into account.
I do not see any place you must manually click to pay in order to regain access to Adobe software.
Thank you for your help, very urgently!
Dario Neri
bonjour , j'ai souscris a un abonnement Cloud Adobe à partir du 14/09/2012.
Depuis aujourd'hui je n'ai plus accès au service ?
Quand j'ai souscris a l'abonnement j'ai indiquer que c'était pour l'année, mais apparemment il Adobe ne l'a pas pris en compte.
je ne vois pas à quelle endroit il faut cliquer pour payer manuellement afin de pouvoir accéder de nouveau aux logiciels Adobe.
Merci pour votre aide , very urgent!!
Neri Dario

Hi,
Please call the customer service and confirm if the payment is done for this month.
Do you see your credit card charged for this service for the current month?
Thanks
Kapil Malik
Salut,
S'il vous plaît appelez le service à la clientèle et de confirmer si le paiement est effectué pour ce mois.
Voyez-vous votre carte de crédit pour ce service pour le mois en cours?
Merci
Kapil Malik

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