Cloud After Effects Update issue
Hi,
I am having issues updating CS6 11.0.0 After effects which I installed through my cloud membership. Is there a reason it won't update to CS6 11.0.2?
Any help would be great!!
Cheers
Hi Todd,
Thanks for your reply.
I did try that and it gave me the message "Please contact you Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator". I also tried downloading the update and then installing which also gave me the same message. I spoke to our tech guys in the IT department and they said updates etc are not suppressed by them. I downloaded After Effects CC and that seems to be the most up to date version of the application. So I am guessing you can't update the CS6 version you download from the Cloud.
So my problem has been solved by getting After Effect CC but still weird I can't update the CS6 version I downloaded from the cloud.
Cheers
Sarah
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Here is the log file:
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Visit http://www.adobe.com/go/loganalyzer/ for more information
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | START - Installer Session
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | RIBS version: 8.0.0.15
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | ::START TIMER:: [Total Timer]
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | CHECK: Single instance running
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | CHECK : Credentials
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Load Deployment File
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | deploymentFile option not given
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | CHECK : Another Native OS installer already running
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Create Required Folders
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Assuming install mode
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Looking up install source path
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Sync Media DB ...
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | ::START TIMER:: [Sync Media DB]
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Pre check media db sync
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | End of Pre check media db sync. Exit code: 0
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | :: END TIMER :: [Sync Media DB] took 587.224 milliseconds (0.587224 seconds) DTR = 13.6234 KBPS (0.0133041 MBPS)
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Ready to initialize session to start with ...
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | ::START TIMER:: [CreatePayloadSession]
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | -------------------- END - Updating Media Sources - END --------------------
05/27/14 11:00:49:708 | [INFO] | | OOBE | DE | | | | 2908 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
05/27/14 11:00:49:708 | [INFO] | | OOBE | DE | | | | 2908 | ----------------- CreatePayloadSession: machine is x64 ---------------
05/27/14 11:00:50:036 | [INFO] | | OOBE | DE | | | | 2908 | ______ Verify Dependency Subscribers ______
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: 0 (0,0)
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: 0 (0,0)
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 11:00:50:051 | [INFO] | | OOBE | DE | | | | 2908 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} can be applied to product Adobe After Effects CC 12.0.0.0 {317243C1-6580-4F43-AED7-37D4438C3DD5}
05/27/14 11:00:50:051 | [INFO] | | OOBE | DE | | | | 2908 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} can be applied to product Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack 12.0.0.0 {374F8A81-EA15-4A47-A4D9-34531D0560C6}
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "installSourcePath" to: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "mode" to: silent
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "workflow" to: updater
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "extensionsOnly" to: 1
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "mode" to: silent
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "patchesOnly" to: 1
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "workflow" to: updater
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Found payload actions:
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Deciding what installer mode to use...
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 11:01:18:435 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN Setting requested payload actions
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is: true
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is install
05/27/14 11:01:18:436 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is: true
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is install
05/27/14 11:01:18:437 | [INFO] | | OOBE | DE | | | | 2908 | END Setting requested payload actions
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | END InstallOperationsQueue Unordered operations
05/27/14 11:01:18:438 | [ERROR] | | OOBE | DE | | | | 2908 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Payloads passed preflight validation.
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Call PreSession Custom Hook
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | END InstallOperationsQueue Unordered operations
05/27/14 11:01:18:446 | [ERROR] | | OOBE | DE | | | | 2908 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:18:446 | [FATAL] | | OOBE | DE | | | | 2908 | DW028: Unable to open operation queue
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Total components installed: 0
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Total components repaired: 0
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Total components removed: 0
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Call PostSession Custom Hook
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | :: END TIMER :: [Total Timer] took 31381.9 milliseconds (31.3819 seconds) DTR = 107.068 KBPS (0.104559 MBPS)
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | -------------------------------------- Summary --------------------------------------
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | - 1 fatal error(s), 2 error(s)
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 |
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | FATAL: DW028: Unable to open operation queue
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 |
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Please search the above error string(s) to find when the error occurred.
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | These errors resulted in installer Exit Code mentioned below.
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | -------------------------------------------------------------------------------------
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 |
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Exit Code: 7 - Unable to complete Silent workflow.
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | END - Installer Session
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | Visit http://www.adobe.com/go/loganalyzer/ for more information
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | START - Installer Session
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | RIBS version: 8.0.0.15
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | ::START TIMER:: [Total Timer]
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | CHECK: Single instance running
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | CHECK : Credentials
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Load Deployment File
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | deploymentFile option not given
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | CHECK : Another Native OS installer already running
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Create Required Folders
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Assuming install mode
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Looking up install source path
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Sync Media DB ...
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | ::START TIMER:: [Sync Media DB]
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Pre check media db sync
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | End of Pre check media db sync. Exit code: 0
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | :: END TIMER :: [Sync Media DB] took 789.717 milliseconds (0.789717 seconds) DTR = 491.315 KBPS (0.4798 MBPS)
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ready to initialize session to start with ...
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | ::START TIMER:: [CreatePayloadSession]
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | -------------------- END - Updating Media Sources - END --------------------
05/27/14 15:00:24:936 | [INFO] | | OOBE | DE | | | | 6612 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
05/27/14 15:00:24:936 | [INFO] | | OOBE | DE | | | | 6612 | ----------------- CreatePayloadSession: machine is x64 ---------------
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | ______ Verify Dependency Subscribers ______
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:214 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:214 | [INFO] | | OOBE | DE | | | | 6612 | EMPTY SET Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 15:00:25:216 | [ERROR] | | OOBE | DE | | | | 6612 | DW052: The base product is not installed, Unable to proceed with the patch operation
05/27/14 15:00:25:216 | [INFO] | | OOBE | DE | | | | 6612 | :: END TIMER :: [Total Timer] took 1106.75 milliseconds (1.10675 seconds) DTR = 365.031 KBPS (0.356476 MBPS)
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | -------------------------------------- Summary --------------------------------------
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | - 0 fatal error(s), 1 error(s)
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 |
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | ERROR: DW052: The base product is not installed, Unable to proceed with the patch operation
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 |
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Please search the above error string(s) to find when the error occurred.
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | These errors resulted in installer Exit Code mentioned below.
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | -------------------------------------------------------------------------------------
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 |
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Exit Code: 28 - The base product is not installed.
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Please see specific errors for troubleshooting. For example, ERROR: DW052 ...
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | END - Installer Session
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Visit http://www.adobe.com/go/loganalyzer/ for more information
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | START - Installer Session
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | RIBS version: 8.0.0.15
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | ::START TIMER:: [Total Timer]
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | CHECK: Single instance running
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | CHECK : Credentials
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Load Deployment File
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | deploymentFile option not given
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | CHECK : Another Native OS installer already running
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Create Required Folders
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Assuming install mode
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Looking up install source path
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Sync Media DB ...
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | ::START TIMER:: [Sync Media DB]
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Pre check media db sync
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | End of Pre check media db sync. Exit code: 0
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | :: END TIMER :: [Sync Media DB] took 313.278 milliseconds (0.313278 seconds)
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ready to initialize session to start with ...
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | ::START TIMER:: [CreatePayloadSession]
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | -------------------- END - Updating Media Sources - END --------------------
05/27/14 15:32:29:845 | [INFO] | | OOBE | DE | | | | 4612 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
05/27/14 15:32:29:845 | [INFO] | | OOBE | DE | | | | 4612 | ----------------- CreatePayloadSession: machine is x64 ---------------
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | ______ Verify Dependency Subscribers ______
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: 0 (0,0)
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: 0 (0,0)
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 15:32:30:168 | [INFO] | | OOBE | DE | | | | 4612 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} can be applied to product Adobe After Effects CC 12.0.0.0 {317243C1-6580-4F43-AED7-37D4438C3DD5}
05/27/14 15:32:30:169 | [INFO] | | OOBE | DE | | | | 4612 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} can be applied to product Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack 12.0.0.0 {374F8A81-EA15-4A47-A4D9-34531D0560C6}
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "installSourcePath" to: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "mode" to: silent
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "workflow" to: updater
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "extensionsOnly" to: 1
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "mode" to: silent
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "patchesOnly" to: 1
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "workflow" to: updater
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Found payload actions:
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Deciding what installer mode to use...
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 15:32:45:662 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN Setting requested payload actions
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is: true
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is install
05/27/14 15:32:45:663 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is: true
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is install
05/27/14 15:32:45:664 | [INFO] | | OOBE | DE | | | | 4612 | END Setting requested payload actions
05/27/14 15:32:45:664 | [INFO] | | OOBE | DE | | | | 4612 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | END InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [ERROR] | | OOBE | DE | | | | 4612 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Payloads passed preflight validation.
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Call PreSession Custom Hook
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | END InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [ERROR] | | OOBE | DE | | | | 4612 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:45:665 | [FATAL] | | OOBE | DE | | | | 4612 | DW028: Unable to open operation queue
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Total components installed: 0
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Total components repaired: 0
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Total components removed: 0
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Restarting your computer is recommended:
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | In order to complete the installation, please restart the computer
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Call PostSession Custom Hook
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | :: END TIMER :: [Total Timer] took 18189 milliseconds (18.189 seconds) DTR = 3.73853 KBPS (0.00365091 MBPS)
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | -------------------------------------- Summary --------------------------------------
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | - 1 fatal error(s), 2 error(s)
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 |
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | FATAL: DW028: Unable to open operation queue
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 |
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Please search the above error string(s) to find when the error occurred.
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | These errors resulted in installer Exit Code mentioned below.
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | -------------------------------------------------------------------------------------
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 |
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Exit Code: 7 - Unable to complete Silent workflow.
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | END - Installer S -
Lately anytime I am rendering a clip in After Effects for a project and then jump into premeire to do some edits the render in AE just stops right where it is. Anybody else have this issue and is there a fix?
Image sequences do usually support MP rendering, but any codec that must process frames in a linear fashion may not. That includes most of them. What we are calling MP rendering is really rendering multiple frames simultaneously. If one renders faster than the next one in the sequence due to a longer path through the system buss and you are using a process that is linear then the whole process breaks down very quickly and things have to process the errors, stop the process until everything gets re-set, verify that everything is in order, figure out which frame from which processor is next, start again, then check the sequence again. That's an over simplification of why rendering to a linear codec or trying to render a plug-in that uses linear processing like a particle system can break down with MP or rather more accurately RMFS rendering turned on.
-
Adobe After Effects update prob
Hi all.
When I try to update Adobe After effects cc, it says updates have been suppressed by administrators. I tried deleting the AdobeAdminPrefs.dat file, but the problem kept coming up. PLZ HELP!Manually following the path
/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
And deleting that .dat file did it for me.
I then started up a CC program and looked under the help menu on the Nav bar at the the top (mac). Clicked the update link and things started happening. Finally! -
After Effects Font Issue vs. Photoshop & Dreamweaver
I installed AfterEffects and got the standard font error issue (After Effects warning: The font dictionary can't be read. Please restart your computer. If this problem persists, please go to http://www.adobe.com/go/learn_ae_fonterror ( 83 :: 3 ). HOWEVER, I don't have any font issues with Photoshop or Dreamweaver. I have a ton of fonts and going through one at a time would be a pain. How about making a program that will run the fonts that the other programs will also run?? For now, I have to get rid of AfterEffects and find something else.
There is no such thing as a "standard font error". Sorry, that's a dangerous generalization and oversimplification. I literalyl have dozens of font errors in my database and they all come with different causes and numbers, meaning they appear in different contexts/ parts of the program/ with different functions used. Since you did not provide any more info about your system or what version of AE you use, we can't even begin to guess. and just because otehr programs show certain fonts doesn't mean they necessarily show up elsewhere. You could have the same problems in otehr tools just as well, so I'm afraid "find something else" without even trying to resolve the issue is not really a productive way to go about the matter and not doing the whole thing justice. A single "bad" font can make or break a system and things like font managers, printer drivers and even your bog standard graphics driver al lhave to do with accessing and rendering fonts and could influence application programs....
Mylenium -
Hi all! I'm new to the community so I'm sorry if I say something stupid. I'll try to be as respectful as I can.
I'm an individual interested in making Youtube videos with After Effects. Maybe even run advertisements eventually if I become popular. However, I'd like to fully understand how the Creative Cloud license works, as I'd like work within my granted rights. It's just the legalese that's hurting my head a little.
So please tell me if I'm correct about the following. If not, please clarify me!
With this license, I'm allowed to publish Youtube videos made from AE.
With this license, I am allowed to run advertisements on Youtube videos made from AE.
If my subscription expires, I'm no longer allowed to make use of After Effects.
If my subscription expires, I DO NOT have to remove my Youtube videos / remove advertisements.
I can resume normal activities if I renew my subscription.
The biggest thing I'd like clarification on is #4. I'm quite the worrywart and I'd just like someone with experience to clarify whether or not that is true.
Thanks so much everyone! Please don't laugh at me too much I admit I am still quite new to the world and forum etiquette, even.I see. Thanks for clearing that up!
May I ask what happens to After Effects if my subscription runs out? Will I just not be allowed to access the app or will it warn me that I need to renew my subscription, etc.?
Thanks for the quick reply. I really appreciate it! -
After Effects audio issue...(not RAM preview)
I hope someone can help...! I'm having a nightmare getting audio to work in After effects (CS3)? I've imported my movie files and can see the audio wave displayed in the thumb nail in the project window, but when I drag the clip into the timeline there is no sound wave visible (just a straight line)... can anybody help pleaaaaase..?
If this footage is HDV or something like that, there's your problem. You have to convert the footage to a different codec. Since I'm a Mac kind of guy, I recommend Quicktime's PNG or Animation codecs. The file size will floor you. Deal with it.
And don't forget to include the audio when you convert it.
And turn off Open GL.
And don't use multiprocessing; your machine probably can't handle it. -
CS4 to CS6 After Effects Color Issue with Linked Photoshop Files
Hi, I just recently converted a CS4 project into CS6 and everything work wonderfully except that the photoshop files are different in color. I know this because I took screenshots of the video I was working with and edited them in Photoshop before importing them back in to the project so I know the color should match. This screenshot may help (as you can see I've increased the brightness and contrast in the affected area so that you may see what is happening. There is a Photoshop layer that is covering up a number of scratches on the guiter (it is very beat up) and in the original (CS4) project they hid them perfectly while in the CS6 project they are clearly there.
I am not sure why the Photoshop files are acting differently but they are. I need to re-export, please help if possible. Thank you so much. Jason.In Bridge, my color settings are shown as synchronized (some kind of universal deal I guess), but the Photoshop files and the After Effects file are not color managed. What is confusing me is how completely "not color managed" files can interpret RGB values for anything different than their face value?
My Workaround (Not a Solution):
In light of how specific this problem is, I've decided to simply match the Photoshop files to the After Effects footage with a gamma adjustment using a levels effect. For this situation settings the levels to .88 corrected the problem. However, exporting the project from Premiere results in a darker movie file than the orginal so I was forced to correct the gamma on the export as well. The new export (after the corrections) looks less appealing to me but as a standalone product is acceptable. -
After effects performance issues on mac pro 12-core
Hello everyone,
I feel as if i keep making similar posts to this, but for some reason i am still not satisfied with my machine. Im using a mac pro 12-core 2.4GHz with 40gigs of ram installed and a ATI Radeon 5770 graphics card.
I finally got around to getting my SSD set up and i have all of my applications installed on it along with the OS. i also have all of my cache files set to my WD hard drive so I'm not clogging up my 120GB SSD. My SSD has 40gigs left so i figure i shouldn't go any lower than that to keep the performance of the drive at its fullest potential.
I do a lot of work in after effects CS6 and i feel that the machine is still going slow.. I was working on a project last night and when i went to do a RAM preview i kept getting the beach ball and after effects would glitch up.. what would be the main cause of this? could it have been that the destination file i was working with was on my WD drive and not the SSD?
I don't know what it is i need to keep adding to this machine to finally be satisfied with its performance.. My next investment would most likely be a GTX 570 to enable CUDA cores for open GL rendering, but i still feel that i should still be getting great performance now.
Any suggestions? maybe I'm doing something wrong?
Thanks in advance!Rick is talking about After Effects Multiprocessing. You can turn it off and on here:
Also, you've only reserved 3 GB out of 40 GB for other applications. Other apps on your computer also need memory to work and setting this number so low could cause these apps to fight with After Effects over the available memory causing AE to slow down. I would suggest starting with that number a lot higher, possibly around 10 GB. Then do a bunch of render tests to see what the best settings are for your machine.
I also highly recommend watching the "Using 'Render Multiple Frames Simultaneously' Multiprocessing" tutorial by Adobe employee Todd Kopriva on Video2Brain for more information. If you really want to learn more about getting the best performance in AE, I would go through the rest of the After Effects & Premiere Pro Performance Workshop. You'll learn a lot. -
After Effects rendering issues.
I am currently trying to render a composition from After Effects, but every time I run into the same problem. Rendering starts then suddenly finishes, leaving me with a 68kb .mov file. The composition is rather large, about 5 secs. long and contains alpha. However, I have rendered similar projects without dificulties. Any ideas as to what might be the problem?
Try to debug it. Enable the Extra per Frame Info on the render queue and see where it stops exactly. Also twirl open the extended info on the -coRender Queue panel, this might provide additional clues. it tells you exactly on which premp or layer it's chewing currently. This may reveal the baddy.
Mylenium -
After Effects installation issues Please help!!!!!!!!!!!
I am trying to intstall AfterEffects CS5 on my computer and I keep getting an error message that the program will only work on 64-bit system.
I have a windows 7, 32-bit system. My question is will another version of Aftereffects work on my computer? For example will Aftereffects CS4 work?
Please I need help in figuring this out.Hello,
Would you mind reposting this over on the After Effects forum? You've posted on the AIR installation forum and I have a feeling you'll get better expertise over there.
Thanks,
Chris
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