Cloud contacts backup fail

I have an LG G2 and Verizon ellipsis tablet. I keep getting this error when trying to backup to the cloud : "cloud contacts backup failed due to network lost!"

Change all of your contacts to Google contacts and let them back themselves up to google. You will never have the hassles of Verizon Cloud again. Your contacts will be backed up real time, accurate, easy to get to and will load on any phone you choose to load them to.

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Cloud Contacts Backup suddenenly failing repeatedly

This JUST started happening and I checked the settings last night and repeatedly ensured everything was checked to run Backups...incl Contacts of course. Everying else is backing up except Contacts suddenly and I'm getting no results trying to ensure it's set up correctly...grrr!! Frustrated! Anyone else have this problem and if so....fix?? This phone is almost brand new and has been functioning well til this...

Do you have a good cell connection? Any change in passwords? Try verifying your sign in.
It might just be a server problem that will resolve on its own.
Can you back up to Google instead? (I gave up on Verizon backup before it was 'cloud')

Verizon Cloud Contacts Backup

If I delete contacts on my phone that are backed up to the cloud will it delete them from the cloud?
I don't want the numbers stored on my phone anymore but would like to be able to retrieve them in the future if I change my mind.

I understand your desire to keep a copy of certain contacts online and not on your phone brilpitch! The cloud gets updated everytime you sync your device with it. If you want to keep a copy different than what is on your phone, I recommend creating a file with the contacts currently listed and save it to your hard drive.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

Restored iPhone to fix a ringer failure, but lost all my texts and pictures in the process. Then, my backup failed to mount. Is there any possibility of recovering them?

So my iPhone 4S stopped ringing, and I was missing all of my calls. The speaker works, it's not on silent, and I'd exhausted most every other option (messing around with accessibility options and various soft resets), to no avail.
So I reset it to factory settings, logged in with my Apple ID, and lo and behold, my backup failed to take. All my apps got restored, but my texts and all of my pictures are missing.
So here's what I want to find out.
1. Does the reset procedure involve writing over all old information with 0s?
2. If not, is it possible to recover the data, in full or in part, through some alternative methods?
The phone is out of warranty, so I'm willing to try whatever it may take to get this data back.
Thanks in advance.

Apps have never been included in the backup, so is there actually a backup?
Have you failed to use the device as designed, meaning syncing contacts to a supported application on the computer or a cloud service?
There are some 3rd party programs that claim to be able to extract data (like sms) from a backup, try a google search.
Unless you're willing to spend and extremely large amount of money, there is no way to recover the data that may still exist on the iPhone.

NO CONTACTS BACKUP FOR MAC USERS

Skype's Help pages breezily state that no backup is ever needed. Cuz Skype server cloud bla bla. You see.
Oh. There IS a backup procedure described, for Windows only. After the declaration that backing up is for sissies (Windows users? Sorry for the dig...), the Help article does then say clearly that NO such procedure is available for Mac.
We have been through a terrible experience in which my wife's Skype account was suspended -- for reasons never clear to us. The verification failed repeatedly; long chat sessions and multiple re-tries later somebody apparently realized this all was to no purpose and provided a path to reactivate her account.
BUT.
The loss, had that not been possible, was of her contact list. I am worried about the same in my case, because not only are some numbers uniquely stored there, but a whole world of personal habit takes me back to look at Skype to retrieve many numbers. And then, usually, to use Skype to call them. Skype should be ashamed for not providing for the very real eventuality of the loss of a contact list. Safely archiving them on its servers does the user no good when Skype also makes access to that person's account impossible.
So this is a call to Skype to get on the ball. Not much more to be said. This forum and third party internet discussion areas are bursting with sad and -- dare one say it -- very angry (with justification) tales of woe. We add ours, here, implicitly.
In an email reply to the Skype person who did at last provide the means to re-access the account, we added our thought that the disconnects and wasted time were, if nothing else, a perfect advertisement for Skype's competitors, especially for KEKO (keko.com) which provides similar services at similar prices, and adds functionality such as making a simple local call and having that be processed via KEKO to connect with an international number anywhere in the world.
I hope that by including the direct reference to another VoIP provider, one which offers superior service, may goad Skype into action. If Skype will fix the contacts backup issue I will remove what I have written about another provider; and continue to use Skype as a principal channel.
That is, until Skype also fixes the horrible and wasteful, and -- for us -- ineffective (until someone apparently stepped in personally to set the account straight -- but who knows -- perhaps we were just lucky and that may as well not have happened, either?) manner it has to re-verify accounts. That has to see a revamp, too.
My wife and I have manually created an archive of our contact lists. Just everyone will be able to profit from our magical method, here it is: we made screen shots on the Mac of every 'page' of the contact list; that is, scroll down, hit Ctl + Shft + 3, hit fn + down arrow, and repeat until all 'pages' of contacts have been saved as screen shots.
Then, open in Preview, select all, and Print, exporting as a pdf; which can just be saved and/or printed for a hard copy archive.
As an embellishment, having Photoshop, we also opened the files in a batch in Adobe Camera Raw, where it is possible to batch process to enhance clarity on-screen, and to crop the screen shots en masse so that in the pdf the hard-copy printout can be made on fewer pages.
It's a KLUGE.
So is SKYPE, folks.
Good day.

Unfortunately, this solution doesn't work on a Mac. I haven't been able to find a solution that does, so I'm putting one together. At a minimum, if you're familiar with grep (or have Text Wrangler, which allows grep-style replace and search), here's how you can convert your .pbb file to a text file that can be imported by Address Book:
Unfortunately, I've had to mess with this extensively to avoid the forum's formatting. Hopefully it works OK.
delete header ('CELLPBKb100' in my case)
\[\^a-z\^A-Z\^0-9\] -> null
(\[a-z\])(\[A-Z\]) -> \1 \2
(\[a-zA-Z\])(\[0-9\]) -> \1\t\2
(\[0-9\])(\[a-zA-Z\])-> \1\r\2
Import to Address Book. Define 1st field as 'first name', 2nd field as 'Phone(mobile)'. Uncheck 'Ignore first card'.
Note -- I used this piece of software to find the file format: http://www.versiontracker.com/php/dlpage.php?id=14667&db=mac&pid=25642&kind=&lnk =http%3A%2F%2Fwww.gwenhiver.net%2Fdownloads%2FAddressBookExporter-2.1.2.dmg
I'd love for a few people to send me .pbb files so I can make sure that my solution is universal. You can reach me through the email link on this post.
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax

System Image Backup failing when trying to write to a Drobo 5N NAS

I'm trying to make a full system image through file history, and I get part way through the process until I get the following error:
The backup failed.
There was a failure in preparing the backup image of one of the volumes in the backup set. (0x807800C5)
Additional information:
The process cannot access the file because another process has locked a portion of the file. (0x80070021)
I've found one other thread where this was an issue and the user said that he had no issues doing it to a USB drive, so I'm assuming it's related to using a network one. I can run file history/recovery (whatever it's called) to the same network attached
server in the same parent folder so I know it's not a permission issue. Any help would be greatly appreciated.

Hi,
In order to know whethr this issue is related with the speicfic NAS, I suggest you try to backup the image to another external drive and check if the error persists.
Actually, according to the error message, it seems more related with the files which need to be backed up, it is locked\unaccessable. I recommend you temporarily turn off any anti-virus program protection. Stop other running processes including background
processes, then try to backup again, test the result.
Regards
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My iPhone won't back up to iCloud it says backup failed after I increased my storage plan. How can I fix that and which email can I sen to if I want to refund the storage I bought on iCloud. It says I have 15 days to return.

Which email should I send to for a refund on iCloud storage within 15 day period. Also the iPhone won't back up to iCloud it keeps saying backup failed even when I log out of iCloud and log back in how can I fix that?

If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

Time machine backup fails; error creating folder. Western Digital drive requires password which is perhaps/likely the issue. I can't eliminate the password/encryption.

Time Machine backup fails on new WD external drive (My Passport Studio); error creating folder (after several hours of Time Machine apparently working).
Background: I purchased a Western Digital drive from an Apple Store to use for Time Machine backup. I followed the Western Digital instructions that came with the drive for Mac. I didn't get the Time Machine prompt which the instructions indicated I would receive--namely to select whether I want to encrypt my Time Macine backups. (I already have a Time Machine backup I use at another location, which is perhaps why I didn't receive a prompt.)
I decided to install the Western Digital utilities and security software that comes on the disk--with a view to potentially encrypting the disk (since I still wanted to have an encrypted backup since I was mobile). I forgot that (from experience 2-years previous) that I shouldn't install Western Digital software because it just makes life really complicated.
I tried several times to do a Time Machine backup with failures each time (error creating the backup folder). I tried to get help from WD but I don't think the technicians were following what my issue was. Potentially I was not helpful in explaining it. I deleted the WD applications from my system after the first contact with WD. However the problem persisted--I still had an encrypted hard drive. After three phone sessions with three different WD techs I still could not get a solution. (By the second call I was not at all interested in having an encrypted drive--I just wanted to format and restore the drive to an unencrypted state so that I could have SOME kind of Time Machine backup.)
I still don't have a solution--either to get Time Machine working with the WD encryption/password on the drive, or to remove the encryption so I can backup. Right now my options are to return the drive to the Apple Store -- or get a return authorization from WD. Seems crazy since the drive is fine and I have the working password.

Never install "helpful software" provided by WD and Seagate (or any HD mfg.)
All such stuff is fluff and nonsense that interferes with normal HD operation.
Always when you buy a new HD, format it for Mac and then use it to TM backup or clone a HD, or archive data.
Less is more on HD new out of box. A "blank brick", no fluff and cotton candy software

ICloud backup failed message

Trying to enable iCloud on my new iPhone, I keep getting a message that states: iCloud Backup Failed: There was a problem enabling iCloud storage. Why is this? Also, I can't seem to sync my Address book contacts to iPhone as well. Any advice?
Thanks,
Richard

Same problem here...
I just upgraded my 3GS to iOS5 and signed into iCloud using my Apple ID...
Every time I click "Back Up Now" in the iCloud preferences on the iPhone, I get "There was a problem completing the backup. Please try again later."
On my wife's iPhone 4, I just performed a back up and there were no errors. I tried this also on my wife's iPad 2 and it worked perfectly.
I have tried the following:
1. In iTunes, when my phone is connected, I selected "Back up to iCloud" on the summary tab
2. Reset my phone using the steps in the above post
3. Deleted the iCloud account on my iPhone and logged in again
4. Tried to backup from 3 different wireless networks
None of the steps above fixed the issue which has been going on all day for me...
Any other help would be great - thanks!

Backup Fails after several successful days - errors "Device is not ready" & "The System cannot find the path specified"

Well I am back again, with another backup issue. After fixing one issue with the backup failing after a reboot, I have encountered another which is starting to cause me a lot of headaches.
The setup is thus - the backups run on a host machine running Windows Server 2012, this hosts three VM's (1x Server 2012 and 2x2008 Since the 19th of December a single backup drive has been attached for the backups (not ideal but the company had closed for
the holidays) up until the 26th these backups were working flawlessly.
On the 26th the backup completed with warnings, transferring a good 90% of the data to the backup (2/3 VMs). On the 27th it transferred a bit more at around 95% (2/3 VMs). On the 28th, it didn't completely backup a single VM.
On the 28th this error appeared in the event logs and after checking in the snap-in the same errors appear on the warning days as the errored day.
The backup operation that started at '‎2014‎-‎12‎-‎28T20:30:09.774946400Z' has failed with following error code '0x80780049' (None of the items included in backup were backed up.). Please review the event details for a solution, and then rerun the backup
operation once the issue is resolved.
Thanks in advance/

Hi,
Please check the detailed error message in the backup log files in C:\Windows\Logs\WindowsServerBackup. In additional, you could go through the similar thread to help troubleshoot this issue:
Windows 2012 Backup for HyperV failed with error code '0x80780049'
http://social.technet.microsoft.com/Forums/windowsserver/en-US/f1a0c9c6-7b4c-409c-b4da-c145b8b59eb1/windows-2012-backup-for-hyperv-failed-with-error-code-0x80780049?forum=winserverhyperv
Best Regards,
Mandy
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Backup failed error code o8x100037

any ideas?

Hi,
>>Backup Failed Error Code 2155348129 Volume Shadow Copy Service error:
As the following article suggests, this error can be caused by the incorrect Active volume.
Troubleshooting VSS Writer Failure
http://social.technet.microsoft.com/wiki/contents/articles/1261.troubleshooting-vss-writer-failure.aspx
If the issue persists, we can follow the article below to re-register the dlls that are needed by the VSS service to see if it helps.
Volume Shadow Copy Service and DLLs
http://blogs.technet.com/b/sdoakes/archive/2006/02/03/418722.aspx
In addition, the following thread focused on the similar issue and can be referred to as reference.
Failed Full System Backup Error: 2155348129
https://social.technet.microsoft.com/Forums/windowsserver/en-US/7eaba8d9-2fc8-41fd-a2ef-18a8d8b9186e/failed-full-system-backup-error-2155348129?forum=windowsbackup
Best regards,
Frank Shen
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I just got iPhone 6 and am trying to restore my iPhone 5 backup but it keeps saying backup failed. Please help.

Im trying to restore my iPhone 5 backup that i made a few minutes ago to my new iPhone 6 - but it keeps saying backup failed. What do i do - need help Please.

Here's what I found in this article Update and restore error messages on iPhone and iPod touch about error 14:
I think you should start with checking the security software settings first.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

UCCX Backup failed

Hi everyone,
I have a UCCX backup failed issue with one of our clients.
It's a UCCX 5.0(1)-SR02ES08-Build083. When i tried backup, the bar stopped at 5% and the error message is like this:
Unable to contact Call Manager. Please make sure that the Call Manager is running and connected to the network com.cisco.archive.impl.component.cluster.ClusterArchiveComponent; nested exception is: com.cisco.archive.ArchiveException: Fail to acquire bootstrap mutex; nested exception is: com.cisco.app.ApplicationException: can not acquire ClusterMutex; nested exception is: com.cisco.config.ConfigException: Get config record - error: catch cisco.config.ConfigException UnmarshalException; nested exception is: javax.xml.bind.UnmarshalException: Premature end of file. - with linked exception: [org.xml.sax.SAXParseException: Premature end of file.], refer to the MCVD logfiles for more details
Can anyone give me some idea?
Thanks
James

Hi James,
If backup is still failing after following Hoai's advice; please check to see if a lock has caused an issue with a previous backup. You can open appadmin and go to Tools > Backup and Restore > Status. If the backup has not run for sometime you most likely have a lock. You can do the following
1. Go to 'C:\program files\wfavvid\ClusterData\Default\' folder on CRS server;
2. Rename 'com.cisco.crs.cluster.config.LockConfig' folder to 'com.cisco.crs.cluster.config.LockConfig.bak';
3. Restart nodemanager
Then try a backup.
Regards,
Joe

I-cloud contact transfer

When I activated i-cloud it put all off my Facebook friends' names and contact info into my phone contact list. I now have 250 new contacts in my phone that I do not want. When I try to delete them it won't let me erase Facebook-linked contacts. Anyone know how to fix this?

Re: i-cloud contact transfer
Along the same lines as the original problem but considerably more confused. Thanks for any help or ideas anyone has.
Explanation first:
When I activated my iPhone4 (let's call it iPhone4-A), I transferred my contact list from my Palm Centro and then when trying to activate email, I somehow got my very large Yahoo! email contact list as well - both of which had groups. So I have Groups, duplicate people with differing information depending upon the source. If I fix them in the iPhone, it deletes Yahoo! email addresses and vice versa. In other words, my iPhone4-A Contacts are screwed up royally.
We have a MAC laptop, a MAC mini, his iPod Touch, my old iPod Classic and my iPhone all using the same iTunes account (so we can share music). I used this same email for my iCloud on the iPhone4-A (not knowing what I was doing).
I now need to set up a second iPhone4 (let's call it iPhone4-B) for my husband who is using a GzOne Ravine and I don't want to screw his up like I did mine. We don't do many apps or games.
QUESTIONS:
If I leave iTunes account alone on the laptop, mini, iPod Touch, iPod Classic and my iPhone4-A - I think I can use this iTunes account on his iPhone4-B and we might wind up with some app issues but we can still share music - right?
Next thought is, I should set up a new iCloud for his iPhone4-B and his contacts from his Ravine should transfer over and backup to iCloud - right?
I've cleaned up his Ravine contacts using Contact Management on VerizonWireless.com through whatever nightly backup it's been doing - they're appear to be okay and in groups.
He doesn't need email right away so if I don't turn on his Yahoo! email, he won't get the 2 contact lists merged on the phone. I THINK I'm going to set up a gmail for his iPhone, just for essential communications - because his 20 year old Yahoo! account gets a lot of stuff he doesn't need on a daily basis. I can create a contact list from his phone contacts for this gmail account & update it with only what he needs from Yahoo!

ACS 5.3.0.40 On-demand Full Backup failed.

Hi,
I have ACS 5.3.0.40 Primary Secondary Authenticators , of which the Scheduled backup has stopped.
When checked the :
Monitoring Configuration >
System Operations >
Data Management >
Removal and Backup
> Incremental Backup , it had changed to OFF mode. without any reason.
The same was observed earlier too.
I have made the
Incremental Backup to ON and intiated the
View Full Database Backup Now. But it wasn't successful and reported an Error:
FullBackupOnDemand-Job Incremental Backup Utility System Fri Dec 28 11:56:57 IST 2012 Incremental Backup Failed: CARS_APP_BACKUP_FAILED : -404 : Application backup error Failed
Later i did the acs stop/start "view-jobmanager" and initiated the On-demand Full Backup , but no luck, same error reported this time too.
Has any one faced similar type of error /problem reported , please let me know the solution.
Thanks & Regards.

One other thing; if this does end up being an issue with disk space it is worth considering patch 5.3.0.40.6 or later since improves database management processes
This cumulative patch includes fixes/enhancements related to disk management to avoid following issue
CSCtz24314: ACS 5.x *still* runs out of disk space
and also fix for
CSCua51804: View backup fails   even when there is space in disk
Following is taken from the readme for this patch
   The Monitoring and Reporting database can increase when as records are collected. There are two mechanisms to reduce this size and prevent it from exceeding the maximum limit.
1. Purge: In this mechanism the data will be purged based on the configured data retention period or upon reaching the upper limit of the database.
2. Compress: This mechanism frees up unused space in the database without deleting any records.
Previously the compress option could only be run manually. In ACS 5.3 Patch 6 there are enhancements so it will run daily at a predefined time, automatically when specific criteria are met. Similarly by default purge job runs every day at 4 AM. In Patch 6 new option provided to do on demand purge as well.
The new solution is to perform the Monitoring and Reporting database compress automatically.
2.       New GUI option is provided to enable the Monitoring and Reporting database compress to run on every day at 5 AM. This can be configured under GUI Monitoring And Configuration -> System Operations -> Data Management -> Removal and Backup
3.       Changed the upper and lower limit of purging of Monitoring and Reporting data. This is to make sure at lower limit itself ACS has enough space to take the backup. The maximum size allocated for monitoring and reporting database is 42% of /opt( 139 GB). The lower Limit at which ACS purges the data by taking the backup is 60% of maximum size Monitoring and Reporting database (83.42 GB). The upper limit at which ACS purges the data without taking backup is 80% of maximum size Monitoring and Reporting database (111.22 GB).
4. The acsview-database compress operation stops all services till 5.3 patch 5 , now only Monitoring and Reporting related services are stopped during this operation.
5. Provided “On demand purge” option in Monitoring and Reporting GUI. This option will not try to take any backup, it will purge the data based on window size configured.
6. Even if the “Enable ACS View Database compress” option is not enabled in GUI then also automatic view database compress will be triggered if the physical size of Monitoring and Reporting database reached to the upper limit of its size.
7. This automatic database compress takes place only when the “LogRecovery” feature is enabled, this is to make sure that the logging which happens during this operation will be recovered once this operation is completed. ACS generates alert when there is a need to do automatic database compress and also to enable this feature.
8. Before enabling “LogRecovery” feature configure the Logging Categories in such way that only mandatory data to log into Local Log Target and Remote Log Target as Log collector under System Administration > ... > Configuration > Log Configuration
This “LogRecovery” feature can recover the logs only if the logs are present under local log target.
9       This automatic database compress operation also performed only when the difference between actual and physical size of Monitoring and Reporting database size is > 50GB.
10 The new CLI “acsview” with option “show-dbsize” is provided to show the actual and physical size of the Monitoring and Reporting database. This is available in “acs-config” mode.
           acsview     show-dbsize     Show the actual and physical size of View DB and transaction log file

Cloud contacts backup fail

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