Cloud doesn't update my files

The uploaded psd file I edited in Photoshop was not automatically updated / synchronized.

First of all, you cannot directly open a psd file into creative cloud and edit it.
Secondly, if you have saved and updated the file correctly and then uploaded it to cloud, there is no way it will not save the updated changes.
In case of any other issue, please let us know some more details about the exact issue and system details.

Similar Messages

When i want to download the test version of CC, creative cloud doesn't find the file. Always search

When i want to download the test version of CC, creative cloud doesn't find the file. Always searching, what do i do?

Hi clemdef,
Change your browser and try again. Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html for download issues.
You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Creative Cloud doesn't update

Hello,
I'm a Creative Cloud subscriber with all adobe apps and since 2 months, I can't update any apps.
I've already tried the solution of uninsatlling / install Creative Cloud and also one of the apps (I unstalled / install Adobe Indesign) and I've got always the same error message:
error U44M1P7
Thanks for your help
And here's the log:
02/21/14 13:32:45:879 | [INFO] | | OOBE | DE | | | | 8492 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:32:45:879 | [INFO] | | OOBE | DE | | | | 8492 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/21/14 13:32:45:879 | [INFO] | | OOBE | DE | | | | 8492 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:32:45:879 | [INFO] | | OOBE | DE | | | | 8492 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:32:45:879 | [INFO] | | OOBE | DE | | | | 8492 | START - Installer Session
02/21/14 13:32:45:879 | [INFO] | | OOBE | DE | | | | 8492 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | RIBS version: 7.0.0.108
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Win OS version: 6.1.1.0 64 bit Type: 1
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [Total Timer]
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | CHECK: Single instance running
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | CHECK : Credentials
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Load Deployment File
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | deploymentFile option not given
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | CHECK : Another Native OS installer already running
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Create Required Folders
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Assuming install mode
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Looking up install source path
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Sync Media DB ...
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [Sync Media DB]
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Pre check media db sync
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | End of Pre check media db sync. Exit code: 0
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [Sync Media DB] took 2859.98 milliseconds (2.85998 seconds) DTR = 67.1333 KBPS (0.0655598 MBPS)
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Ready to initialize session to start with ...
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [CreatePayloadSession]
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/21/14 13:32:45:880 | [INFO] | | OOBE | DE | | | | 8492 | Updated source path: C:\Users\bruno\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/21/14 13:32:45:936 | [INFO] | | OOBE | DE | | | | 8492 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/21/14 13:32:45:936 | [INFO] | | OOBE | DE | | | | 8492 | Ignoring original data since install source is local
02/21/14 13:32:45:936 | [INFO] | | OOBE | DE | | | | 8492 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
Path: C:\Users\bruno\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/21/14 13:32:45:936 | [INFO] | | OOBE | DE | | | | 8492 | -------------------- END - Updating Media Sources - END --------------------
02/21/14 13:32:46:104 | [INFO] | | OOBE | DE | | | | 8492 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/21/14 13:32:46:104 | [INFO] | | OOBE | DE | | | | 8492 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/21/14 13:33:00:209 | [INFO] | | OOBE | DE | | | | 8492 | ______ Verify Dependency Subscribers ______
02/21/14 13:33:00:238 | [INFO] | | OOBE | DE | | | | 8492 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/21/14 13:33:00:238 | [INFO] | | OOBE | DE | | | | 8492 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
02/21/14 13:33:00:238 | [INFO] | | OOBE | DE | | | | 8492 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/21/14 13:33:00:240 | [INFO] | | OOBE | DE | | | | 8492 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Setting property "installSourcePath" to: C:\Users\bruno\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Setting property "mode" to: silent
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Setting property "updateManifestPath" to: C:\Users\bruno\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Setting property "workflow" to: updater
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Overwrite property "extensionsOnly" to: 1
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Overwrite property "mode" to: silent
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Overwrite property "patchesOnly" to: 1
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Overwrite property "updateManifestPath" to: C:\Users\bruno\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Overwrite property "workflow" to: updater
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Found payload actions:
02/21/14 13:33:00:391 | [INFO] | | OOBE | DE | | | | 8492 | Deciding what installer mode to use...
02/21/14 13:33:00:419 | [INFO] | | OOBE | DE | | | | 8492 | BEGIN Setting requested payload actions
02/21/14 13:33:00:421 | [INFO] | | OOBE | DE | | | | 8492 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
02/21/14 13:33:00:421 | [INFO] | | OOBE | DE | | | | 8492 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is install
02/21/14 13:33:00:422 | [INFO] | | OOBE | DE | | | | 8492 | END Setting requested payload actions
02/21/14 13:33:00:425 | [INFO] | | OOBE | DE | | | | 8492 | Collected advanced path check information for INSTALLDIR
02/21/14 13:33:00:425 | [INFO] | | OOBE | DE | | | | 8492 | INSTALLDIR is a well-formed path
02/21/14 13:33:00:425 | [INFO] | | OOBE | DE | | | | 8492 | INSTALLDIR is not the root path
02/21/14 13:33:00:425 | [INFO] | | OOBE | DE | | | | 8492 | INSTALLDIR is on a local volume
02/21/14 13:33:00:425 | [INFO] | | OOBE | DE | | | | 8492 | INSTALLDIR is on a writable volume
02/21/14 13:33:00:425 | [INFO] | | OOBE | DE | | | | 8492 | INSTALLDIR is not on a case sensitive volume
02/21/14 13:33:00:425 | [INFO] | | OOBE | DE | | | | 8492 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
02/21/14 13:34:28:019 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 | In InstallPreSystemCheckProc
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 | Custom action return code: 0
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 2.13168 milliseconds (0.00213168 seconds)
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 | BEGIN InstallOperationsQueue Unordered operations
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 | END InstallOperationsQueue Unordered operations
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 | BEGIN InstallOperationsQueue Ordered operations
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/21/14 13:34:28:021 | [INFO] | | OOBE | DE | | | | 8492 | END InstallOperationsQueue Ordered operations
02/21/14 13:34:28:073 | [INFO] | | OOBE | DE | | | | 8492 | Payloads passed preflight validation.
02/21/14 13:34:28:073 | [INFO] | | OOBE | DE | | | | 8492 | Call PreSession Custom Hook
02/21/14 13:34:28:074 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/21/14 13:34:28:075 | [INFO] | | OOBE | DE | | | | 8492 | In InstallSessionOpenProc
02/21/14 13:34:28:075 | [INFO] | | OOBE | DE | | | | 8492 | Custom action return code: 0
02/21/14 13:34:28:075 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.07312 milliseconds (0.00107312 seconds)
02/21/14 13:34:28:088 | [INFO] | | OOBE | DE | | | | 8492 | BEGIN InstallOperationsQueue Unordered operations
02/21/14 13:34:28:088 | [INFO] | | OOBE | DE | | | | 8492 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/21/14 13:34:28:088 | [INFO] | | OOBE | DE | | | | 8492 | END InstallOperationsQueue Unordered operations
02/21/14 13:34:28:088 | [INFO] | | OOBE | DE | | | | 8492 | BEGIN InstallOperationsQueue Ordered operations
02/21/14 13:34:28:088 | [INFO] | | OOBE | DE | | | | 8492 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/21/14 13:34:28:088 | [INFO] | | OOBE | DE | | | | 8492 | END InstallOperationsQueue Ordered operations
02/21/14 13:34:28:095 | [INFO] | | OOBE | DE | | | | 8492 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/21/14 13:34:28:095 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/21/14 13:34:28:096 | [INFO] | | OOBE | DE | | | | 8492 | In PrePayloadInstallProc
02/21/14 13:34:33:099 | [INFO] | | OOBE | DE | | | | 8492 | Custom action return code: 0
02/21/14 13:34:33:099 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5003.91 milliseconds (5.00391 seconds)
02/21/14 13:34:33:099 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/21/14 13:34:33:108 | [INFO] | | OOBE | DE | | | | 7176 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:34:33:108 | [INFO] | | OOBE | DE | | | | 7176 | Installer Operation: PayloadInstaller
02/21/14 13:34:33:108 | [INFO] | | OOBE | DE | | | | 7176 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:34:33:108 | [INFO] | | OOBE | DE | | | | 7176 | Request to install payload
02/21/14 13:34:33:129 | [INFO] | | OOBE | DE | | | | 7176 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/21/14 13:34:33:274 | [INFO] | | OOBE | DE | | | | 7176 | Extracting assets complete. Number assets: 2
02/21/14 13:34:33:275 | [INFO] | | OOBE | DE | | | | 7176 | CustomizedPatch property not found in database
02/21/14 13:34:33:275 | [INFO] | | OOBE | DE | | | | 7176 | Beginning installation for payload at C:\Users\bruno\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/21/14 13:34:33:352 | [ERROR] | | OOBE | DE | | | | 7176 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/21/14 13:34:33:352 | [WARN] | | OOBE | DE | | | | 7176 | DW063: Command ARKPatchCommand failed.(Seq 6)
02/21/14 13:34:33:352 | [INFO] | | OOBE | DE | | | | 7176 | Completing installation for payload at C:\Users\bruno\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/21/14 13:34:33:434 | [ERROR] | | OOBE | DE | | | | 7176 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/21/14 13:34:33:435 | [ERROR] | | OOBE | DE | | | | 7176 | DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/21/14 13:34:33:508 | [INFO] | | OOBE | DE | | | | 8492 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:34:33:508 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 408.323 milliseconds (0.408323 seconds)
02/21/14 13:34:33:528 | [INFO] | | OOBE | DE | | | | 8492 | User specified overrideFile:
02/21/14 13:34:33:534 | [INFO] | | OOBE | DE | | | | 8492 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
02/21/14 13:34:33:535 | [INFO] | | OOBE | DE | | | | 8492 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/21/14 13:34:33:535 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/21/14 13:34:33:537 | [INFO] | | OOBE | DE | | | | 8492 | In PrePayloadInstallProc
02/21/14 13:34:38:540 | [INFO] | | OOBE | DE | | | | 8492 | Custom action return code: 0
02/21/14 13:34:38:540 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5005.09 milliseconds (5.00509 seconds)
02/21/14 13:34:38:545 | [INFO] | | OOBE | DE | | | | 8492 | No operation. We're done:
02/21/14 13:34:40:550 | [INFO] | | OOBE | DE | | | | 8492 | Total components installed: 0
02/21/14 13:34:40:550 | [INFO] | | OOBE | DE | | | | 8492 | Total components repaired: 0
02/21/14 13:34:40:550 | [INFO] | | OOBE | DE | | | | 8492 | Total components removed: 0
02/21/14 13:34:40:550 | [WARN] | | OOBE | DE | | | | 8492 | DW050: The following payload errors were found during install:
02/21/14 13:34:40:550 | [WARN] | | OOBE | DE | | | | 8492 | DW050: - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
02/21/14 13:34:40:550 | [INFO] | | OOBE | DE | | | | 8492 | Call PostSession Custom Hook
02/21/14 13:34:40:551 | [INFO] | | OOBE | DE | | | | 8492 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/21/14 13:34:40:552 | [INFO] | | OOBE | DE | | | | 8492 | In InstallSessionCloseProc
02/21/14 13:34:40:552 | [INFO] | | OOBE | DE | | | | 8492 | Custom action return code: 0
02/21/14 13:34:40:552 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.61255 milliseconds (0.00161255 seconds)
02/21/14 13:34:40:552 | [INFO] | | OOBE | DE | | | | 8492 | :: END TIMER :: [Total Timer] took 118389 milliseconds (118.389 seconds) DTR = 26845.7 KBPS (26.2166 MBPS)
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | -------------------------------------- Summary --------------------------------------
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | - 0 fatal error(s), 3 error(s)
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | Win OS version: 6.1.1.0 64 bit Type: 1
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 |
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 |
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | Please search the above error string(s) to find when the error occurred.
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | These errors resulted in installer Exit Code mentioned below.
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | -------------------------------------------------------------------------------------
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 |
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | Exit Code: 7 - Unable to complete Silent workflow.
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | Please see specific errors for troubleshooting. For example, ERROR: DF045, DW063 ...
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | END - Installer Session
02/21/14 13:34:41:552 | [INFO] | | OOBE | DE | | | | 8492 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Hi Cryofluid,
Please follow the below mentioned steps:
1. Uninstall the application and run the cleaner tool to remove any leftover ruminants: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
2. Navigate to C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4 and rename it.
Install the application and try to update.
Regards,
Romit Sinha

Itunes doesn´t update the media information on my mp3 files

I hjust moved all my media library to a "My book" external drive. I had to rebuild my entire library (throug shift + init itunes) but now I tunes is neither updating my library nor the multimedia information of my pm3 files. For example when i update the albun info, I tunes would change the file from it´s location and create a folder with the new album name inside the folder with the artist name. I have already gone to preferences and in the advanced tab activated the option "Keep ITunes music folder organized". Can somebody help me?

doesn't update the files or delete them
First off it is not supposed to delete them, just
because you delete them from iTunes. I am not sure
it created new folder names after the initial
download either.
Is the "iTunes keep my library organized" option in
the preferences menu checked?
Whenever i deleted a file form my library Itunes would ask if i wanted to delete the file from the library or also from the hard disk. now it doesn´t do it and it just remove the file from the itunes library.
The option is checked.

Apple Update doesn't update yet states all files are up to date

I tried running the Apple Software update on my 10.6.6. It runs, bu then it gives me a message that all files are already updated and the only option is to quit. It doesn't update any files.
I tried even going to the direct file link to update Epson drivers. I know there's an updat out there for Epson. My current driver for my R2880 printer is v8.17 and I know that there's an upgrade to 8.37 (I have done this update on another MAC).
I have done other updates before without any issues. I've tried 4-5 times then rebooted my MAC and it still doesn't update. Any help would be appreciated.

If SU doesn't show the update, then either you've not selected the Epson printer in the Print & Fax prefPane or it needs to be connected to the machine. BTW, the latest Epson update is at http://support.apple.com/kb/dl900 Download and install it manually.

Batch Processing doesn't update files in Premiere Pro CS5.5

Hi,
I'm not sure if this question should be under 'Audition' or 'Premiere Pro', but I'm selecting a large range of audio clips (from a wedding ceremony) and sending to Audition from Premiere (selecting 'Edit in Adobe Audition')
When the clips appear in the files section of Audition I select 'Batch Process', drop them in and make the batch process start. When everything is finished and the files are automatically saved, I head over to Premiere to see if the wav's have updated - but nothing. Everything is exactly the same.
Any help would be great?
I'm not adding any prefix's etc to the filename, and I'm selecting 'overwrite existing files' and 'same location as original files'.
Cheers,
Thomas

Hi Durin,
Sorry for the delay, had a couple of deadlines to meet and ended up doing the hundred-or-so clips one-by-one in audition to get it done.
That's the issue exactly, I go back to Premiere after doing the batch process (and they all auto-save) but Premiere doesn't update the waveform or in fact the audio doesn't show the changes I've just made. The strange thing is that if I do them one by one, then Premiere recognizes the changes and I can get on with it.
The steps I take are: 1) Drop the clip in the timeline, do a bunch of editing (occasionally nesting and multi-cam editing a sequence). 2) Right click and Edit in Audition 3) Open Batch Process in Audition 4) Drag drop all the files just sent to Audition from Premiere, into the Batch Process section 5) Run batch process 6) Go back to Premiere and see if it's updated in the timeline. I wait, and wait, but nothing. Everytime.
I'm thinking it's something simple I've clicked, but have no idea what. Either that or it's some sort of bug issue.
I will be upgrading to CS6 creative cloud soon, hopefully that'll fix it.
If you have any ideas, I'd love to hear them. Otherwise, thanks for trying.

Code doesn't update when uploading new files to website.

code doesn't update when uploading new files to website. I was using an old DW version for a long time then forced to upgrade when I bought my MacBook Pro. Now when I make changes to my pages and link to new files etc on my harddrive, when i upload the pages it won't image because the code still points to harddrive (this did not used to be a problem)... I manually changed the code on the web host site to point to the site and it loaded fine. But now my files on my harddrive also point to the web host files and now don't image on my computer. I never had to worry about this so far and wonder if the new version has a setting I'm supposed to be aware of so that I can design on my hardrive and upload and it knows that the files are being uploaded with it? Ugh hpe this makes sense - I'm NOT a webs designer and the new DW is way more than I use in it's technology.

Hi
This sounds like you have not defined your site in the site definition.
Follow the steps in these 2 tutorials to set-up your site locally and for the remote server -
http://www.adobe.com/devnet/dreamweaver/articles/first_website_pt1.html
http://www.adobe.com/devnet/dreamweaver/articles/first_website_pt6.html
PZ

Moving files doesn't update Flash Skins in DW CS 4?

Hello,
on a page I've got a flash movie (.swf with skin (via
importing/converting a qt in adobe media encoder, then importing
video into flash, adding a skin, them exporting to site folder an
opening in DW CS4).
it works fine in the browsers.
now when I want to change the position of the page in my site
folder (move it into different folder) DW asks me if to update
links, I click okay, but it doesn't update the code/links whatever
(to show me the skin for controlling the movie). What have I
forgotten to consider? Maybe alsready at exporting the file(s) from
Flash?
Thanks in advance,
beatrice

beatrice posted in macromedia.dreamweaver
> As far as I understand the .swf holds the url of the flv
in it's
> code, so those should be kept together. and the skin swf
is
> connected to the ?large' .swf, so those should be kept
together,
> too.
(I will assume you're using the FLVPlayback component in
Flash)
The .swf that holds the url of the flv (let's call that
player.swf for
now) uses whatever link you give it. You can give it a root
relative
location so it will work from anywhere on your site.
/videos/flvs/film1.flv for example.
And, depending on the object/embed code generated, you should
be able
to edit that in the code view in DW. Something like
&streamname=/videos/flvs/film1
And you can then store player.swf in a different location.
/media/swfs/player.swf for example.
I think DW will update links to player.swf if you move
player.swf to a
different location, but I don't know if it will update
object/embed
code.
However, it seems that .swf files created with the
FLVPlayback
component are hard-coded to look for the skin file in the
current
location - that is, the location of the html file with the
object/embed
code.
> But I don't want my pages/html folders be cluttered with
.swf
> files and I
> don't want the videos folder get cluttered by pages
files ... but
> keep them clean sorted in their kind of media folders
.... and be
> able ot separately shovel them around or move them to
subfolders
> if neccessary and to rename html pages with the
sitemanagement in
> DW to update the links automatically...
Understandable.
>
> Or the other way, I thought that .swf and flv plus .swf
skin
> could be put onto
> any other html page, but then the skin does not appear.
it seems
> connected with the html code, but how and why?
Oops. I think I answered this above. I think it is the
FLVPlayback
component that creates a hard-coded path to the current
directory.
> it would mean that once created video holding html pages
cannot
> be moved in
> the site folder anymore. (or that the swfs must be
published from
> within flash again with different name/target folders...
> That would not be a very flexible sitemanagement...
> There must be sth I am missing here...
Again, you can store the player .swf files anywhere, and the
.flv files
anywhere, but AFAIK, the skin .swf files must be in the same
folders as
the .html files that reference them.
There's a chance that somebody in the Flash forums has
created a work-
around, but I haven't been there in a while.
I haven't tested, but you /might/ be able to set a BASE href
element to
get around it. Of course, all other links in that page would
need to be
root relative after doing so.
Another method (if supported by your host) might be using
.htaccess
with a rewrite directive.
If you're feeling adventurous, you can edit (a copy of) the
FLVPlayback
component or one or more of its actionscript files found in
the
Flash configuration folder.
Mark A. Boyd
Keep-On-Learnin' :)

PSD preview doesn't update when i change psd-file

Hello everyone!)
I work in Mac OS Mountain Lion. PSD preview doesn't update when i change psd-file placed on external hdd or flash drive (ntfs or exfat).
Create psd-file.
Сhanged psd-file in Photoshop cs6 (preview don't update).

Same problem with PDF files.
Now it's very difficult to detect latest version of psd-file.
Does anyone have a similar problem using not HFS file system?

How do I keep my installer from trying to update with Photoshop instead of installer? Quark can't update because the installer opens Photoshop which doesn't recognize the file and I'm not given the option to choose anything else.

How do I keep my installer from trying to update with Photoshop instead of installer? Quark can't update because the installer opens Photoshop which doesn't recognize the file and I'm not given the option to choose anything else.

1. Sync wasn't intended to be used in that manner. You would be better off carrying around a USB Flash Stick with Portable Firefox for use on "strange" PC's.
2. You could open the "Library" {Ctrl + Shift + B} and highlight all those bookmarks and then delete them all at once. But that would also delete all the other bookmarks, and it isn't foolproof. All another person would need to do it to '''''restore''''' a bookmark backup file that has your bookmarks. Beyond that, a new Profile could be created and then the current Profile deleted; but that's "messing with" someone else's computer - an action that is worthy of terminating a friendship over, IMO.
And if that "public" computer was set up properly, Sync should have been disabled.

New version Creative Cloud doesn't download updates

A newly installed version of Creative Cloud doesn't download updates. It says to check firewall settings, but I've no idea what to check for??? I used to work just fine. I'm on a windows 8.1 laptop.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

IE9 doesn't reflect updated PDF file but instead reflects from cached version

First, I apologise if this issue might be discussed/resolved somewhere, but if you have any solutions/ideas to what my issue might be, please help to share. And thank you in advance.
We have been using/filling PDF forms to generate dynamic FDF data. The URL/path to the PDF file is set inside the text/data of the generated FDF. The PDF file with the FDF data are shown to the browser. But with IE9, the browser always reflects cached version of PDF file, and not the updated version. This is working fine for years in IE6..IE8, the updated PDF file with the dynamic FDF data are shown correctly. But in IE9, the FDF data is dynamically updated but the PDF file still shows the old version, which I think is from the cache.
In my testing, either I emptied the IE’s cache or set the Internet Option to check for newer versions of the page then it will reflects the updated PDF File. I tried Ctrl-F5 (to force refresh) too but no avail. I used Acrobat Reader 9 & 11, both having same problem, running on Windows 7.

Hi Pat. Thanks for your reply.
Actually, I already been checking any IE9 options that might be different from IE8, and tried to change "Security" settings also but still can't get the updated PDF file. Maybe you have in mind where I can specifically check and try out?
I have tried IE10, but also encounter the same problem. sigghhhh
I have been using this for years but no problem, this PDF/FDF document application is developed/created using Acrobat Professional ver6 and FDFtoolkit.

The Finder Lies, Doesn't Update File Sizes or Modification Dates, Etc.

When I save a file to my HD's (internal or otherwise), there's no guarantee that when I open a Finder window to view that file (see its file size, etc.) that the file will:
• appear at all
• if it does appear, that the file size will be correct, and/or
• the modification date will not be correct
Sometimes, yes, files will appear with all the requisite, updated information immediately. Other times it will take minutes, or hours, or even days before the Finder updates the file info (if the file even shows up at all).
Also, simply opening a folder seems to change the modification date of that folder. That seems totally bizarre to me.
This behavior has been going on ever since I can remember, and now it's at the point where it's causing serious problems.
So... is there a fix for this? Or, is there a way to "refresh" a Finder window to force it to show current file information?
Oh, one more thing... I just re-installed my system from a zero'd hard drive so everything about it, particularly Finder prefs, are all brand spanking new. It's disheartening to see that within 48 hours of a fresh install that I'm seeing these kinds of problems.
Help? Advice?
-=iSchwartz=-

I suggest for starters you update to 10.4.8.
If the problem continues here are two solutions:
1) Quit Finder. You can enable the Finder "Quit" menu by pasting this command in Terminal:
defaults write com.apple.finder QuitMenuItem YES
This will allow you to quit Finder by either right-clicking the dock icon or from the "Finder" menu.
2) Run an Applescript:
Click here to launch Script Editor.
tell application "Finder" to update folder (folder of the front window as string)
This script will update the front open window. You can drag the script to the toolbar for quick access in all windows. For that, it might need to be saved "As Application", I don't remember.

ThinApp Updated Package doesn't update existing Sandbox files

This has to be a common problem, but the discussion topics are not quite the same scenarios. I must be using the wrong search terms to search by in the forums.
First, the issue in simple terms.. and then greater detail: I'm having an issue where a very simple app is created, but if the app is re-built with only a couple of changes, not all files in the "existing" users's Sandbox will be updated to reflect the change. Meaning, if I maintain the same Sandbox path, and it is reused on the updated app, the sandbox will sometimes continue to use the old files from the prior build.
Example: Let's say the package consists of...
     ThinApp_Package.exe (living in \\networkshare\AppHome)
               App.exe (original)
               xxx.dll
               yyy.dll
               user_settings.ini
               another_config.ini (original)
      SandboxPath=D:\SandboxFolder\
      SandboxName=App-Saved-Files           (Sandbox shows the original files above just fine)
Now, if our developer creates a new "app.exe" and it uses a new statement to Read/Write in the "config.ini", I will recompile the app with those two files updated.
When the new ThinApp package is launched, the new binary "App.exe" will be correct, but the "config.ini" that is being referenced is the OLD, prior file that exists in the Sandbox. The Sandbox never updates it.
If I delete the Sandbox, it will be recreated with the new and proper "config.ini" (but, of course all other custom settings for that user is lost).
     Rebuilt_and_Updated_ThinApp_Package.exe (living in \\networkshare\AppHome)
             App.exe (updated)
               xxx.dll
               yyy.dll
               user_settings.ini
               another_config.ini (updated)
      SandboxPath=D:\SandboxFolder\
      SandboxName=App-Saved-Files
(The updated "App.exe" runs fine and as expected, but continues to refer to the original "another_config.ini" in the Sandbox from the prior build and does not update... so I have no choice but to delete the Sandbox and lose the users settings)
More details: If this is not a common, simple issue (which, I'm sure it is, and I'm overlooking something... I'm not too skilled with ThinApp).
The App is centrally hosted on a network share (has run this way since Thinstall days), I don't recall the issue before, so I must be triggering it somehow.
The overall age of the sandbox is not that old. I can recreate the issue starting with a new Sandbox and then updating the package once.
The Sandbox is a forced path to the Local User's D_Drive, in a common accessible area for all.
The Package is WRITECOPY, except for the one sub-folder where the EXE and INI exist, that one folder is FULL (This is due to the App needing to be on the C: drive, but the current company Administrative rules won't allow writing to the C: Drive.
It is an older 32bit, Visual Basic compiled app, running on Windows 7 (64bit).
Just as a quick test I have asked the developer to always write a new "config.ini" that creates a time entry on launch, so that the file is forced to be changed (thinking a forced change in the file should force it to the sandbox... but that has no affect, it still does not update the sandbox.
We have several, similar programs of that hosted in the same manner.. and have for years. But, it appears that this one is giving me a hassle and I cannot pinpoint the change that causes this behavior.
So, I guess a general question is, "What is the decision process within ThinApp that would direct the application to view Sandbox Content over -internal- compiled content if the internal content is newer or different size?" The only common thing between the compiled content and sandbox content is the file name.
Thanks for helping an amateur.

Hey there, thanks for the reply. The project's Default isolation is "WriteCopy". But the folder that contains the config.ini file is "Full". (stated in the original post). You can view the INI the sandbox just fine, as expected... except now it is not updating with the one in the package.   There was never an answer, so I had no choice but to delete the Sandboxes... it is fine now. But it would be nice to know how/why ThinApp will suddenly misbehave and not update the file. Reading some undertones in other posts, it seems to happen now and then.
Thanks again.

Since the cloud has been updated, I can not see my files on safari. Why?

Why can I not use safari to open my creative cloud page? I used that browser for months and since the cloud has been updated, I can only use google chrome.

Found it in link from https://discussions.apple.com/message/20431895#20431895, Or press ctrl + S to get the left sidebar showing!!!

Cloud doesn't update my files

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