Cloud explorer app (formally skydrive) will not load on BB Z10

I hope someone can help me. I have a BB Z10 (software Ver 10.2.1.2102) and my cloud explorer application has stopped working. It will not load any more. There does not seem to be a lot of support from the application support so I hope I can get some advice from anyone that may have encountered a similar problem. When I select the Icon it goes to a black screen with a progress bar at the bottom that slowly progresses along and after 5 minutes it gets about 3/4 across the screen and then just stops. It just stops loading and goes back to the way it was prior to my selecting the app. Indecently, I have two other applications doing the same thing (Comwave Mobile and soundcloud).
Solved!
Go to Solution.

I have no issues with my OneDrive app so I'm going to give you a standard resolution to your issue. I recommend uninstalling the app then reinstalling it once again. I've heard of no wide-spread issues with the app so it might be something on your phone that's making it go wonky (yes, that's a technical term).
So press and hold the app icon then press the garbage can icon. Once it's been deleted, install it once again from BlackBerry World. You won't lose any pictures doing this because it's a cloud-based app and everything will still be there when you login once again.
Keep us up to date on your progress. Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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Cloud explorer app (formally skydrive) will not load on BB Z10

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