CM2320 Printer Duplex question

Hi
We had our CM2320 replaced by HP due to a technical fault about a year ago.  I know this has taken a while but only one machine can now print duplex successfully.  The other two machine must print duplec manually.  As in print pages then reverse the print in the tray to print the second page on the blank paper at the back.
Any idea why only one machine would be able to print automatic duplex?
Ken

On your "... other PCs and laptops ...", you may need to configure the driver so that it knows that a duplex unit is present on the device (assuming that one is present and physically working).
On the Printer properties dialogue, select the Device settings tab, and ensure that the duplex unit is set to Installed, rather than Not installed.

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
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    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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    >This message is for those Adobe developers
    This is a USER TO USER forum, with only the space provided by Adobe... this is NOT Adobe support
    To talk to Adobe go to
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