CM6040 MFP - LOW TONER MESSAGE FROM PRINTER TO COMPUTER WITHOUT ERROR CODE OR COLOR

The printer is sending "low toner/ink" message to whomever prints.  The printer shows no error code on the display and prints fine.  The message the printer sends to the computer does not indicate what color is low.  We all operate on Windows 7 which we just upgraded to a few weeks ago.  Like I said, the printer continues to print fine and does not display an error code on the display but continues to send this annoying message everytime one prints.  Any ideas on what is causing this message?

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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