CM6040mfp Color copy quality issues
I posted this problem a couple of weeks ago and thought it was solved, but it turned out it was not (I could not find that post for some reason, so I started another one). This machine puts out excellent quality prints when doing an internal test page or sending docs to it. However, when copying, the quality is terrible (blacks look brown, grays look pink). I performed a scanner calibration twice and it seemed to improve quite a bit. I just got a note from the customer stating that the problem is back again. My thinking is that the scanner mirrors are dusty. Would anyone out there agree with this theory or have a different idea. I have resolved similar issues on different machines by removing the glass and cleaning the mirrors. I have not yet done this on this particular machine because it does not look as easy as it would be on most other machines to remove the glass and clean the mirrors. Any ideas? Thanks.
Upgrade to Firmware version 52.200.4 (CPE 11.4) or newer, which provides a solution for this copy quality issue
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=18972&prod...
Also, can you provide a sample of the print out.
Regards,
affableLJ
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Beth Gray
>>> Daniel Flavin <[email protected]> 11/04/09 5:58 PM >>>
Several options come to mind -
The copier engine and RIP are in charge of the imposition and duplexing from your single page file and should be available from any program ie: Word, Open Office, Acrobat. Could you print a 8 page file from any other program and have the features available?
Your support points the finger at the MAC drivers; do you have a PC in the facility to check the imposition and duplexing ability?
The job could be printed from Acrobat as easily as from InDesign if drivers are to blame.
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Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 7.0 (826.4)
Build Info: Preview-826004000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [331]
Responsible: Preview [3053]
User ID: 501
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PlugIn Identifier: jp.km-GENERIC.print.pde.35C-4.Tray
PlugIn Version: 3.6.3 (3.6.3)
Date/Time: 2014-12-11 12:54:53.907 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 762C008D-20A7-12B1-ECC4-76ED19B14EAA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090
VM Regions Near 0x90:
-->
__TEXT 0000000103ecc000-00000001040b0000 [ 1936K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 jp.km-GENERIC.print.pde.35C-4.Tray 0x000000010b5f668f TrUtilGetTrayIsEnabled + 12
1 jp.km-GENERIC.print.pde.35C-4.Tray 0x000000010b5fd6d2 -[TrayListDlg1MCEEE13D2_7AD6_4C28_97C6_73523B6BB2DA numberOfRowsInTableView:] + 84
2 com.apple.AppKit 0x00007fff943c2a4c -[NSTableView _uncachedNumberOfRows] + 120
3 com.apple.AppKit 0x00007fff943c2953 -[_NSTableRowHeightStorage numberOfRows] + 58
4 com.apple.AppKit 0x00007fff943c28c0 -[NSTableView _totalHeightOfTableView] + 207
5 com.apple.AppKit 0x00007fff943c2689 -[NSTableView _minimumFrameSize] + 77
6 com.apple.AppKit 0x00007fff943c95dd -[NSTableView tile] + 223
7 com.apple.AppKit 0x00007fff943e3eb1 -[NSTableView bounds] + 113
8 com.apple.AppKit 0x00007fff943e0788 -[NSView(NSInternal) _createLayerAndInitialize] + 378
9 com.apple.AppKit 0x00007fff9438e229 -[NSView(NSInternal) _updateLayerGeometryFromView] + 43
10 com.apple.AppKit 0x00007fff943e3d39 -[NSView _gainedLayerTreeHostAncestor] + 259
11 com.apple.AppKit 0x00007fff943e3c23 -[NSView _recursiveGainedLayerTreeHostAncestor] + 29
12 com.apple.AppKit 0x00007fff943e3007 -[NSView _childrenGainedLayerTreeAncestor] + 356
13 com.apple.AppKit 0x00007fff943e7a13 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 43
14 com.apple.AppKit 0x00007fff943e3007 -[NSView _childrenGainedLayerTreeAncestor] + 356
15 com.apple.AppKit 0x00007fff943e0490 -[NSView _doSetWantsLayerYES] + 488
16 com.apple.AppKit 0x00007fff943dff7c -[NSView setWantsLayer:] + 310
17 com.apple.AppKit 0x00007fff943e0171 -[NSView _setHasAutoSetWantsLayer:] + 152
18 com.apple.AppKit 0x00007fff943e5798 -[NSScrollView _setHasAutoSetWantsLayer:] + 295
19 com.apple.AppKit 0x00007fff944adbb0 -[NSScrollView _updateAutomaticInclusiveLayerSupport] + 127
20 libdispatch.dylib 0x00007fff93f741bb _dispatch_call_block_and_release + 12
21 libdispatch.dylib 0x00007fff93f7128d _dispatch_client_callout + 8
22 libdispatch.dylib 0x00007fff93f78ef0 _dispatch_main_queue_callback_4CF + 333
23 com.apple.CoreFoundation 0x00007fff8c68d4f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
24 com.apple.CoreFoundation 0x00007fff8c648714 __CFRunLoopRun + 1636
25 com.apple.CoreFoundation 0x00007fff8c647e75 CFRunLoopRunSpecific + 309
26 com.apple.HIToolbox 0x00007fff90fa5a0d RunCurrentEventLoopInMode + 226
27 com.apple.HIToolbox 0x00007fff90fa57b7 ReceiveNextEventCommon + 479
28 com.apple.HIToolbox 0x00007fff90fa55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
29 com.apple.AppKit 0x00007fff9436124e _DPSNextEvent + 1434
30 com.apple.AppKit 0x00007fff9436089b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
31 com.apple.AppKit 0x00007fff9435499c -[NSApplication run] + 553
32 com.apple.AppKit 0x00007fff9433f783 NSApplicationMain + 940
33 libdyld.dylib 0x00007fff914835fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff908b1662 kevent64 + 10
1 libdispatch.dylib 0x00007fff93f73421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff93f73136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff908aca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff908abd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c648f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c648539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c647e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9450105e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff91f8b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff91f8b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff91f8ffc9 thread_start + 13
Thread 12:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff908b0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff91f8dc3b _pthread_cond_wait + 727
2 com.apple.CoreVideo 0x00007fff8c43ca38 CVDisplayLink::runIOThread() + 656
3 com.apple.CoreVideo 0x00007fff8c43c78f startIOThread(void*) + 147
4 libsystem_pthread.dylib 0x00007fff91f8b899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff91f8b72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff91f8ffc9 thread_start + 13
Thread 13:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff908aca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff908abd18 mach_msg + 64
2 com.apple.CoreGraphics 0x00007fff87fc799b _CGSSynchronizeWindowBackingStore + 97
3 com.apple.CoreGraphics 0x00007fff87f490cc _CGSLockWindow + 3765
4 com.apple.CoreGraphics 0x00007fff87f47fdf CGSDeviceLock + 240
5 libRIP.A.dylib 0x00007fff88e12487 ripd_Lock + 43
6 libRIP.A.dylib 0x00007fff88e189b4 RIPLayerBltImage + 296
7 libRIP.A.dylib 0x00007fff88e186aa ripc_RenderImage + 262
8 libRIP.A.dylib 0x00007fff88e16bff ripc_DrawImage + 1147
9 com.apple.CoreGraphics 0x00007fff87f5bc44 CGContextDrawImage + 457
10 com.apple.AppKit 0x00007fff944d1942 __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke + 835
11 com.apple.AppKit 0x00007fff944d13e8 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1073
12 com.apple.AppKit 0x00007fff946ba049 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2659
13 com.apple.AppKit 0x00007fff946b9545 -[NSWindow(NSWindow_Theme) heartBeat:] + 300
14 com.apple.AppKit 0x00007fff945c4c8d -[NSUIHeartBeat _heartBeatThread:] + 868
15 com.apple.Foundation 0x00007fff93cd5dfb __NSThread__main__ + 1318
16 libsystem_pthread.dylib 0x00007fff91f8b899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff91f8b72a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff91f8ffc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000001 rcx: 0x00000000000001c8 rdx: 0x00007f9d91484c60
rdi: 0x00007f9d91b15140 rsi: 0x0000000000000080 rbp: 0x00007fff5bd31760 rsp: 0x00007fff5bd31760
r8: 0x00007fff94e13c61 r9: 0x0000000000000002 r10: 0x00007f9d91b13fc0 r11: 0x000000010b6080c0
r12: 0x00007f9d91496fc0 r13: 0x0000000000000001 r14: 0x0000000000000000 r15: 0x0000000000000008
rip: 0x000000010b5f668f rfl: 0x0000000000010202 cr2: 0x0000000000000090
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0x104162000 - 0x10418dfff com.apple.MediaUI (1.1 - 27) <2482C4A0-6D72-3870-AEF1-31F6015F2719> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x105cec000 - 0x105f80ff7 com.apple.RawCamera.bundle (5.07 - 760) <EA94F148-975D-32D7-8A20-B06017E5793B> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x108a5d000 - 0x108a63ff7 com.apple.BookKit (1.0 - 75) <4AD4969C-B6DE-3926-B723-64200A2A674B> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x109143000 - 0x109144fe4 +cl_kernels (???) <76DB2F54-ACCD-48BB-918D-9D399362C23B> cl_kernels
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0x10a5f4000 - 0x10a5f4feb +cl_kernels (???) <E7D7B6E7-7994-40AB-9C95-B8458BEA060C> cl_kernels
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0x7fff916b5000 - 0x7fff91986ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff91987000 - 0x7fff91a58fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff91a6c000 - 0x7fff91a6dfff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff91a6e000 - 0x7fff91b90fff com.apple.avfoundation (2.0 - 651.12.1) <F82271D8-7859-322C-8BDD-4818825525AE> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff91bb8000 - 0x7fff91e00ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff91e01000 - 0x7fff91e18ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <7BC0194E-1B40-3FCA-ACD2-235CE5D65DFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff91e19000 - 0x7fff91ea4ff7 libCoreStorage.dylib (380.70.2) <BD993BC8-ED54-3DC1-B28B-3B6AC77E8E5C> /usr/lib/libCoreStorage.dylib
0x7fff91ea5000 - 0x7fff91f89ff7 com.apple.coreui (2.2 - 231.1) <187DF89C-8A64-366D-8782-F90315FA3CD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff91f8a000 - 0x7fff91f91ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff91f92000 - 0x7fff91fa1ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff91fa2000 - 0x7fff91fb2ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff91fb3000 - 0x7fff91fb8fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff91fd3000 - 0x7fff91fddff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff91fde000 - 0x7fff91fe0ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff91fe1000 - 0x7fff91fedff7 com.apple.HelpData (2.1.4 - 90) <BEA1C549-40D3-35BF-9204-CB679FCB0648> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff92051000 - 0x7fff9206aff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff9206b000 - 0x7fff920adff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
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0x7fff920d6000 - 0x7fff920d6fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
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0x7fff92a0b000 - 0x7fff92a1ffff com.apple.aps.framework (4.0 - 4.0) <2D42DCDD-055E-3EE1-97F8-FC447B495D3E> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff92a70000 - 0x7fff92a72ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x7fff92a73000 - 0x7fff92cbcfff com.apple.AddressBook.framework (8.0 - 1371.2) <7DB320AB-4ED4-391E-89CC-125826D94026> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x7fff92dde000 - 0x7fff92ddffff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff92de0000 - 0x7fff92e0dff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff92e0e000 - 0x7fff92e53fff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib
0x7fff92e54000 - 0x7fff9Hi @jahburnit
I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP Color LaserJet CP2025 Printer series support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
My first time be gentle. I have been dabbling in FCE for several years, little home projects. Every time I burn iDVD copy, the overall quality of the images seems fuzzy when played back on TV. I am planning a more demanding project and will need much higher quality end product- have bought FCP am planning to buy G5 tower (have ibook and emac now) and upgrade from Cannon GL2 to HD cammera??
Questions.
1). does the G5 dual proc. tower come with sufficient capture card to produce broadcast quality stuff. (i know nothing about cards)
2). will taping in HD improve quality even if played back on standard TV?
3). Have i been doing something wrong for the past two years with my FCE and ibook to have created _not even close to broadcast quality shorts?
they look fine on computer screen- not on TV/DVD.
Thanks in advance,
David Ramsey
ibook-g4 Mac OS X (10.4.3) Final CutWelcome to the forum!
The quality issues you mention could be attributed to many individual things or a combination things. Hard to say without seeing the image quality first-hand. Some of the more common issues are; lighting during the shoot, video format, lens, camera settings during recording and ... unrealistic expectations on your part.
You seem to be comparing the image quality from your GL2 to "broadcast quality" but in reality the two are different things. Also, you're viewing the output of iDVD which isn't known for it's outstanding quality.
To address your questions directly:
1). Yes. If you have broadcast quality footage to feed it with the correct capture card and other needed system resources, a G5 or MacPro can handle several broadcast formats very well. But as with most things of this nature, video editing is a garbage-in, garbage-out proposition. You HAVE to have the quality on the front end.
2). The G5 and newer MacPros come with Firewire 400 and Firewire 800 ports. Those will work fine for all DV25 and HDV flavors - none of which are considered "broadcast quality." You'll need an optional card for other formats. Which card to use is dependent on the format you choose to work with. Of course, your G5 will also need additional hard drives capable of sustaining the data rate of your chosen format and as much RAM as you can afford - 2gbs minimum, 4gb+ recommended.
3). See above - 98% of it depends on the quality of your footage to begin with. The GL2 is a consumer DV camera which has a 4:1:1 color space (as do all DV25 formats). That is not broadcast quality and Canon didn't intend it to be. Many broadcasters won't accept DV footage at all.
-DH -
I have a mid-2010 iMac 27" and it works wonderfully for me. I need a second monitor to place other applications on, so I grabbed an unused Asus VN247H monitor that my son was not using. It has a 24 or so inch display and accepts HDMI and VGA inputs. I purchased an Apple Mini DisplayPort to VGA Adapter and connected the Asus to the back of the iMac. It works, but I'm underwhelmed by the quality I get on the Asus. Yeah, I know - it isn't a top-of-the-line monitor, and it is never gonna look as good as the iMac, but it isn't a $10 el cheapo, either. It is a good monitor and has a 1ms refresh rate. Anyway, no matter what resolution I try using, the output on that second display looks, well... crappy. The text letters are a little blurry, they are a lot larger than I figured they would be, and - I don't know - it just isn't what I was expecting. One thing I notice is that in the documentation for the monitor, it shows that I should be able to go up to 1920 x 1080 but that isn't the case. When I bring up the OS X System Preferences-->Displays, on the Asus VGA part it only shows a max setting of 1600 x 1200. I tried clicking that but the monitor complains and sez it's past the capability of itself. I am supposing it's because of having VGA instead of digital??
So, I've ordered the Apple Mini DisplayPort to HDMI Adapter in hopes that an HDMI digital connection will give me better looking display and the full compliment of resolution options. Am I out in left field on this supposition? Or, is there some other thing I've not thought about in order to get a sharp looking second display?
Thanks, JimWell, after four days, there have been a grand total of ZERO replies to this post / question. Either my question was lame, or no one else has run into a second monitor quality issue. At any rate, I'm answering my own posting - perhaps someone, somewhere might run into the issue and come across this information.
The answer to the question is: YES, changing to an HDMI connection between the iMac and the secondary monitor made a HUGE difference in quality. Why I went with a VGA adapter in the first place is unknown. But the HDMI connection is for sure the way to go. Colors look good, text is "almost" as good as on the iMac.
Problem solved. -
Hello everybody,
I'm planning to import a lot of hi8 footage. Tried using our old hi8 camcorder (connected via S-Video) and a 3 year old Sony miniDV camcorder (can't check which model # right now) in play through mode. The picture was fine on the camcorder's build in LCD, yet iMovie showed some serious quality issues. Washed out colors and lost brightness in addition to funky lines appearing at the bottom of the screen. People told me, the picture won't be as bad when playing on a TV, yet I wouldn't consider it acceptable.
So I'm wondering...
Am I going to get much better results when using an analog/digital converter or Digital8/Hi8 Firewire camcorder. Both would cost about $250...
Thanks for you advise!I used a Sony analog/digital converter for several hours of footage. The quality was as good as when those tapes were played on a TV. I borrowed the one I used and plan to buy one (a converter) soon to begin moving VHS tapes over. I think it is worth the investment. Good luck-
iMac Mac OS X (10.3.9) -
Photo Quality Issues with Pixma MG6220
I am frustrated. The first photo printed from this printer was of poor quality. It was very 'grainy' and 'noisey'. I printed from the printer itself (put camera card into printer). I then printed from Picasa, same problem, very poor quality. It was then a couple of months before I attempted printing again. I printed from PS Elements 11. The quality was much improved but not what I expected from this printer. I finally called tech support, after tweaking every setting I could find. They essentially blamed my computer, wanted to reinstall the drivers and I need to buy new ink cartridges. It's NOT my computer. I'm curious as to why they think it's the drivers. It very well could be bad cartridges. The printer was purchased in December (six months ago). I'm wondering why the photo software would make a difference. I'm irritated that the people I spoke with seemed completely incurious as to what, exactlly, was wrong with the photos. It would appear that no on else has had this issue. The reviews for this printer were very good. I can't imagine reviewing these images and stating that they are "excellent" as I have read from many reviews. I'll be more than happy to attach scanned images for review (scanner works fine). Thank you.
Hi,
Check this for scanned images and originals for reference:
http://flickr.com/gp/skital/Y9615F
(you can download full-res versions there as well - it's a bit hidden if you don't know flickr)
This was using Canon Glossy II photo paper and NOT Canon Ink. I was trying different replacement inks over the time and I had similar results.
I'm a little bit hesitant with spending more money on this printer, esp. that I had never have this kind of quality issues with my previous Canon printer (MP600) when using non canon inks - I had color issues but never grainess.
Well, I may try original inks again, but it breaks a deal for this printer. -
Flatbed white and black copy very faint but color copy is ok.
Flatbed of HP officejet pro 8600 black and white copy very faint but color copy is good. I am also able to print from my desktop and other devices fine. I have all Hp inks and they are full.
Hello calbears,
Welcome to the HP Forums!
I understand when you copy a black and white document, it's very faint. I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference.
Could you print a self test page from your printer to make sure the black ink is printing out? Follow this HP document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems which shows you how to print this page. Let me know on this post how this page comes out.
Make sure this Firmware is update to date on this printer. I will provide the update from the HP website here. I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP. -
Hi, Can anyone help me?
I have been using ACR for a while now as a professional photographer, however I have recently started using Alamy picture library. They rejected all my submissions on quality grounds, as they 'lacked definition'. In consulation with another photographer, we have tracked the problem to ACR; the images appear perfect on his mac, and they also appear perfect on mine when I use the Nikon Software. The same quality issue appears in lightroom as well, therefore it is Adobe related. The Sharpening settings are as per ACR default.
I am using CS3 and ACR 4.6; Some have suggested upgrading to CS5, however surely I shouldnt need to do this, as the Nikon D3 was brought out before I started using CS3, so it should work?
Please please any help would be appreciated as this problem is driving me insane; I currently have to open all of my RAW files in the Nikon software and save as TIFF to then open in CS3, rather than using the more simple and logical workflow.
Thanks,
RobClick the little fly-out menu icon at the upper-right and choose Save New Camera Raw Defaults.
But be careful, any setting you have changed from default will be saved, so you could inadvertently save a particular color balance setting (instead of As Shot) for example, and that wouldn't be good.
mijbil250456 wrote:
I am using CS3 and ACR 4.6; Some have suggested upgrading to CS5, however surely I shouldnt need to do this, as the Nikon D3 was brought out before I started using CS3, so it should work?
One thing I'd like to add that goes to this comment that you made in the original post: There's not just one result that can be made from a raw file. The quality of conversion results is continunuing to improve as Adobe refines their algorithms and more powerful computers are being built to run them.
The quality of conversions of the very same raw files from Photoshop CS5, using the PV2010 conversion process can indeed be superior to that from Photoshop CS3.
In turn, the quality of conversions from Photoshop CS6 can be better than that of conversions from Photoshop CS5.
We are seeing real improvements to this technology before our very eyes.
-Noel -
Image Quality issue with script
So I recently wrote a simple script to output an image at a bunch of different resolutions. However, I am running into an image quality issue that I don't run into when I do the same thing manually.
Here is an example image showcasing the image: http://terminalvelocity.ca/temp/notworking.jpg
As you can see along the top of the model's forhead there is destinct color fragmentation. Which seems very strange.
Here is the script, it is pretty simple, it asks for a few simple config options. (the above image was created using default settings). It then figures out the correct ratios and loops through doing each resize, saving the image, then reverting the history so each iteration uses the original image data and not the resized version:
doc = app.activeDocument;
openFilePath = Folder.selectDialog ("Where do you want the images to be saved?");
maxSize = Number(prompt("What would you like to be the maximum length of the long edge? (Image is never upsized) (pixels)", 2800));
minSize = Number(prompt("What would you like to be the minimum length of the long edge? (pixels)", 100));
gap = Number(prompt("How much smaller should each image be? (pixels)", 100));
quality = Number(prompt("What quality would you like the JPG exported as (0-12)", 10));
var size;
var primary;
var secondary;
if(doc.width > doc.height){
primary = doc.width;
secondary = doc.height;
}else{
primary = doc.height;
secondary = doc.width;
var ratio = secondary/primary;
var size = [];
for(var i = maxSize;i>minSize;i-=gap){
var p = i
var s = i * ratio;
size.push([p,s]);
var w;
var h;
var n;
for(var i in size){
if(doc.width > doc.height){
w = n = size[i][0];
h = size[i][1];
}else{
w = size[i][1];
n= h = size[i][0];
if(doc.width >= w && doc.height >= h){
doc.resizeImage(w,h,null,ResampleMethod.BICUBICSHARPER);
jpgFile = new File(openFilePath+"/"+n+".jpeg" )
jpgSaveOptions = new JPEGSaveOptions()
jpgSaveOptions.embedColorProfile = false
jpgSaveOptions.formatOptions =
FormatOptions.STANDARDBASELINE
jpgSaveOptions.matte = MatteType.NONE
jpgSaveOptions.quality = quality
app.activeDocument.saveAs(jpgFile, jpgSaveOptions, true,Extension.LOWERCASE);
doc.activeHistoryState = doc.historyStates[doc.historyStates.length-2];
In comparison, here is an example of an image of the exact same resolution that does not exhibit this issue at all:
The steps taken to save this image were as follows: http://photography.terminalvelocity.ca/content/images/2012/avery_konrad_6/horizontal/1500. jpg
Image > Resize > Bicubic Sharper (1500px);
Save For Web
Jpeg
Quality 75
Optimzed: true
Progressive: false
Blur: 0
Convert to sRGB: true
Anyway, as you can see, The manually exported image does not have any of the quality issues that are present within the scripted image. I am pretty new to photoshop scriping so am assuming it has something to do with me missing some sort of option in the save settings. Any help would be swell.
Also note, this doesn't occur on all images, I usually don't see an issue when using the script, however, something about the tones of this particular photo make it really obvious.
I am using the latest version of Photoshop CS6 (creative cloud) on Max OSX
thanks so much!I'm on windows find the bicubicsharper does not work well it the image being resized has been highly sharpened all ready. Because of my Photoshop preferences I had to make minor modification to your script. I'm also a bit colorblind so i don't see many color issues so I include a screen capture if what windows does with your image and script.
var orig_ruler_units = app.preferences.rulerUnits;
app.preferences.rulerUnits = Units.PIXELS; // Set the ruler units to PIXELS
doc = app.activeDocument;
openFilePath = Folder.selectDialog ("Where do you want the images to be saved?");
maxSize = Number(prompt("What would you like to be the maximum length of the long edge? (Image is never upsized) (pixels)", 2800));
minSize = Number(prompt("What would you like to be the minimum length of the long edge? (pixels)", 100));
gap = Number(prompt("How much smaller should each image be? (pixels)", 100));
quality = Number(prompt("What quality would you like the JPG exported as (0-12)", 10));
var size;
var primary;
var secondary;
if(doc.width > doc.height){
primary = doc.width;
secondary = doc.height;
}else{
primary = doc.height;
secondary = doc.width;
var ratio = secondary/primary;
var size = [];
for(var i = maxSize;i>minSize;i-=gap){
var p = i
var s = i * ratio;
size.push([p,s]);
var w;
var h;
var n;
for(var i in size){
if(doc.width > doc.height){
w = n = size[i][0];
h = size[i][1];
}else{
w = size[i][1];
n= h = size[i][0];
if(doc.width.value >= w && doc.height.value >= h){
doc.resizeImage(w,h,null,ResampleMethod.BICUBICSHARPER);
jpgFile = new File(openFilePath+"/"+n+".jpeg" )
jpgSaveOptions = new JPEGSaveOptions()
jpgSaveOptions.embedColorProfile = false
jpgSaveOptions.formatOptions =
FormatOptions.STANDARDBASELINE
jpgSaveOptions.matte = MatteType.NONE
jpgSaveOptions.quality = quality
app.activeDocument.saveAs(jpgFile, jpgSaveOptions, true,Extension.LOWERCASE);
doc.activeHistoryState = doc.historyStates[doc.historyStates.length-2];
app.preferences.rulerUnits = orig_ruler_units; // Reset units to original settings -
Java2D quality issues
hello,
I'm making deep use of java2d (I simply love it) for the creation of animated desktop video graphics and video titling.
During the development of my applications I have discovered a bug in drawImage() http://developer.java.sun.com/developer/bugParade/bugs/4916948.html that causes incorrect results when drawing images with a translation-only AffineTransform. I also found a workaround for the problem, but I still hope that SUN fixes it asap.
Now I'm facing a pair of issues of which can deeply impact the graphical output quality of any java2d program. Consider that we're drawing with the best rendering hints: interpolation, anti-aliasing etc.
1) drawImage() bilinear interpolation gives ugly results on ARGB images.
consider the 2x2 bitmap pixels :
X0
00
where X is completely transparent (let's say a transparent RED -> 0x00FF0000) and 0 is opaque (let's say an opaque WHITE -> 0xFFFFFFFF).
The pixel bilinear interpolation takes the color of the X pixel into consideration. That's completely wrong because the pixel is transparent. When drawing the bitmap at 0.5,0.5 over a clean graphics (0x00000000) the pixel interpolator of java2d gives ugly red artifacts.
2) draw() renders low-quality shapes.
An example: the on-screen quality a simple basicStroke'd text is far from being perfect with font sizes smaller than 30-40 points. Anyone can figure out this by simply comparing the results of java2d with a vector graphics package like CorelDraw.
And the question is: will the situation change in jdk1.5 ?
Cheers,
Michele Puccini - ClassX Development ([email protected])Well, I posted a little test image for case 1:
http://www.classx.it/public/bilerp_test.png
Looking at the image it clearly appears how java2d takes the tint of the red transparent pixels into account. That's a wrong behaviour this causes ugly artifacts when drawing transformed-bilerped transparent images.
Comments ?
How does the new MacOSX java imlementation handle this ? I know that they redirect java2d calls on Quartz.
Cheers,
Mik -
Color copier 190 message remove and check black carriage
I have an older HP color copier 190 and even though I have purchased new black and color cartridges and have placed them in correctly, I continue to get the message "remove and cheack black(or color) cartridge".
Can anyone help me with this issue?
berniceHello,
I am sorry you are experiencing issues with your HP 190. Here is a troubleshooting document that may help narrow down or resolve the ink cartridge issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00299&tmp_task=solveCategory&cc=us&dlc=en&lan...
Good luck!
I work for HP, However, I am speaking for myself and not for HP -
HP Photosmart C47000 lacks yellow tone in color copy
HP Photosmart C47000
Installed new color cartridge - lacks yellow tone in color copy Is there a way to adjust color?Hello,
Please click HERE to access the steps that should resolve the issue .
If issue still persists, please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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HT6065 I installed this update and I no longer can access my AirPort Time Capsule via Finder
When I click on 'AirPort Time Capsule' in Finder, Finder crashes. I have hundreds of films on a USB drive connected to my AirPort Time Capsule and I no longer can access them on my home network.... Luckily AirPort Utiity still works and I could resta
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How to Create Table Using Column Drag and Drop Feature
Hi: I am new to Oracle SQL dev Data Modeler tool and would like to know if there is a way to create a new table by re-using the existing columns or column groups. The idea is to maintain consistency and save table design time. If columns created prev
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Hi! Can i use any column in a table as a global variable? Is it at all possible in Any version of Oracle? I know that if we use package - we can create a global a variable there. If u had any knowledge pls reply. Satyaki.
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Since FM8, I use Unicode fonts since it's the only sensible way for multilingual documents. Also, I use Adobe Pi Std for special graphical symbols instead of Wingdings or type 1 Dingbats etc, since it is Unicode and installed with FM8, which makes it
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I recently uninstalled MacScan after reading reviews & running out of disk space on my MacBook Air. I just found two files that may have been left behind, but could they be from Apple? Filenames are CookieBlacklist.plist and Spywaredefinitions.plis