CME 10.0 BLF Pickup 9971

Hello,
I have 10 post 9971 phones with ISR 2921 and 10.0 CME
All work properly.
Only the pickup does not work and I can not seem to understand how.
I need to make a pickup from the BLF buttons that users can retrieve the call.
Anyone know how?

that's what I try
voice register dn <dn-tag>
pickup-group 1
Call pickup any-group
but I can not see a key pickup or group pickup on these positions.
I try to make a custom button with a fac but that does not work
Do you know how to display the buttons on 9971 because the soft key does not work

Similar Messages

  • "Temp Fail" with BLF Speed Dial + Call Pickup

    Good day All,
    I am running CUCM version 8.6.2 and many IP Phones 7962G.
    I have a Manager configured with extension 1001 and his PA with extension 1002. Both extensions are configured in the same Call Pickup Group.
    On the PA IP Phone, the second button is configured as a BLF Speed Dial with Call Pickup for the Manager.
    When someone calls the Manager, she can see that the Manager Line is ringing but when she press the button in order to pick up that calls, she hear a busy tone and the IP Phone display a message that says "Temp Fail". I have checked every thing on both IP Phones and all seems to be correct. Am I missing something may be?
    When I changed the Manager Line from 1001 to 1003, in the same Call Pickup Group, thats works fine. She is able to pick up calls for 1003. But on the CUCM Server, there is no such difference between extension 1001 and 1003.
    Please advise.
    Warm regards,
    J. Kabundi.

    Which PickUp group they belong doesn't matter, don't need to be the same for the BLF PickUp Feature.
    But if they are in the same group as you mentioned: Can the pickup via the normal PickUp Softkey?
    If changing only the Number makes it working i think you may have a problem with the DNs/Partitions. Ever renamed the partition? Try deleting the manager DN, remove the unassigned number from your server, and add it again.
    If it still doesn't work... i would restart the whole server if possible.
    Regards,
    Sven

  • BLF/CallPickup/7960

    I have set up the BLF/Spped buttons on a 7960 with a 7914. Simple question is will the call pickup work on on the butoons that it is programmed for. I can not seem to get it to work. I can see status change of the phone and I have the correct icon on the phone I just can not seem to push the button for picking up the ringing phone.
    Thanks
    Kevin

    Hi Kevin,
    Here is the related info :)
    BLF Pickup Action
    If a line is in the BLF alerting state, the local user can press the associated speed-dial button (BLF Pickup button) to pick up the call. The phone picks up the call on the next available line if the user does not first specify a line. If auto-pickup is enabled for the line, the call connects automatically; otherwise, the call rings on the local phone and the user must manually answer it.
    Note Pressing the BLF Pickup button at a time when no BLF alerting indicators are present results in the phone speed dialing the associated directory number.
    Unlike the existing BLF feature, BLF Pickup cannot be configured for a call log or directory listing;
    ***BLF Pickup works on a speed-dial line button only.
    These BLF enhancements are supported on the following SCCP phones:
    •Cisco Unified IP Phone 7975G
    •Cisco Unified IP Phone 7971G-GE
    •Cisco Unified IP Phone 7970G
    •Cisco Unified IP Phone 7965G
    •Cisco Unified IP Phone 7962G
    •Cisco Unified IP Phone 7961G
    •Cisco Unified IP Phone 7961G-GE
    •Cisco Unified IP Phone 7945G
    •Cisco Unified IP Phone 7942G
    •Cisco Unified IP Phone 7941G
    •Cisco Unified IP Phone 7941G-GE
    •Cisco Unified IP Phone 7931G
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612_2.html#wp308676
    Using Call Pickup Groups with BLF Pickup
    The Busy Lamp Field (BLF) Pickup feature adds call pickup capability to BLF SpeedDial buttons. When enabled, this feature alerts a user when a BLF SpeedDial destination gets an incoming call so that the user can pick up the call. Call pickup groups control which phones a user can monitor and access. A call pickup group can now include a hunt pilot to support line group pickup.
    An alerting call state makes the BLF Pickup button function available. When the user presses the BLF Pickup button, the phone picks up the call.
    •If the monitoring device has multiple lines, the system uses the primary line as the pickup line or the next available line if the primary is not available.
    •If the monitored destination is receiving multiple calls, the first call or the higher priority MLPP call gets picked up; any remaining calls continue to trigger the alerting status on the BLF Pickup button.
    •If the user at a monitored destination answers the call before call pickup, the BLF Pickup button displays a busy status.
    After call pickup, the BLF Pickup button status reverts to the current status for the monitored destination: idle, busy, or DND (when enabled with the "BLF Status Depicts DND" service parameter).
    As admnistrator, you must modify the standard line button template to include the BLF SD option for users to invoke the BLF pickup feature. See "Configuring a Customized Phone Button Template for BLF SpeedDial Buttons" in the Presence chapter for more information.
    The following phone models are equipped with BLF line buttons and support the BLF pickup feature: Cisco Unified IP Phone 7931, Cisco Unified IP Phone 7941, Cisco Unified IP Phone 7961, Cisco Unified IP Phone 7970, and Cisco Unified IP Phone 7971. The Cisco Unified IP Phone Expansion Module 7914 supports this feature when connected to one of these phone models.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612_2.html#wp308333
    Did you have a look at these;
    Cisco Unified CallManager Administration Configuration Tips
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612_2.html#wp308333
    It almost sounds like the Pickup Groups have not been configured.
    Hope this helps!
    Rob

  • How to use TSP with CME9.1 + SIP Phones + EM

    Hi,
    can anyone explain me how to use the following setup:
    - Cisco CME 9.1
    - IPPhone 8961, 9971, 6921 all connected via SIP
    - Extension Mobility
    How can i use the Cisco TSP on my Windows 7 PC to dial via Outlook and so on?
    Kind regards
    Andre Lahl

    Hi there,
    is TSP on CME 10.0 with 8961 still not supported?
    kind regards,
    Norbert

  • Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP

    Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
    I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles.  Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
    On phone log I can see repeting next few messeges.
    12:01:58a No DNS Server IP
    12:01:59a Updating Trust list
    12:01:59a No Trust List instaled
    12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP)  // at this time phone download SEP...xml file from CME
    12:02:00a VPN Error: VPN is not Configured
    on CME if issue DEBUG TFTP EVENTS i receive next few lines
    *Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
    *Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
    *Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
    *Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
    *Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
    *Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
    here you can see verison info of CME
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
    Compiled Thu 24-Mar-11 15:31 by prod_rel_team
    ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
    ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
    System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
    System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
    Last reload type: Normal Reload
    Last reload reason: Reload Command
    Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
    Processor board ID FGL1508252Y
    3 Gigabit Ethernet interfaces
    2 terminal lines
    1 Virtual Private Network (VPN) Module
    4 Voice FXO interfaces
    4 Voice FXS interfaces
    1 Internal Services Module (ISM) with Services Ready Engine (SRE)
       Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    254464K bytes of ATA System CompactFlash 0 (Read/Write)
    License Info:
    License UDI:
    Device#   PID                   SN
    *0        CISCO2901/K9          xxxxxxxxxxxxx
    Technology Package License Information for Module:'c2900'
    Technology    Technology-package          Technology-package
                  Current       Type          Next reboot
    ipbase        ipbasek9      Permanent     ipbasek9
    security      securityk9    Permanent     securityk9
    uc            uck9          Permanent     uck9
    data          None          None          None
    Configuration register is 0x2102
    this is RUNNING CONFIGURATION
    ! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname ELTOSAN_ROUTER
    boot-start-marker
    boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
    boot-end-marker
    no aaa new-model
    no ipv6 cef
    ip source-route
    no ip routing
    no ip cef
    no ip dhcp use vrf connected
    ip dhcp excluded-address 192.168.5.1 192.168.5.10
    ip dhcp excluded-address 192.168.5.200 192.168.5.255
    ip dhcp pool phone
       network 192.168.5.0 255.255.255.0
       default-router 192.168.5.251
       option 150 ip 192.168.5.251
    ip dhcp pool data
       relay source 192.168.2.0 255.255.255.0
       relay destination 192.168.2.201
    multilink bundle-name authenticated
    crypto pki token default removal timeout 0
    voice-card 0
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    fax protocol pass-through g711alaw
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 192.168.5.251 port 5060
    max-dn 6
    max-pool 6
    load 9971 sip9971.9-1-1SR1.loads
    authenticate register
    tftp-path flash:
    create profile sync 0005135312289902
    voice register dn  1
    number 207
    allow watch
    name GossaVM
    label 207
    voice register dn  3
    number 101
    name Dejan
    label 101
    mwi
    voice register pool  1
    id mac 000C.29C5.0011
    number 1 dn 1
    dtmf-relay sip-notify
    username testvm password testera
    codec g711alaw
    voice register pool  3
    id mac 04C5.A4B0.3B0D
    type 9971
    number 3 dn 3
    presence call-list
    dtmf-relay rtp-nte
    username dejan password 1234
    codec g711alaw
    no vad
    license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
    hw-module ism 0
    hw-module pvdm 0/0
    redundancy
    interface GigabitEthernet0/0
    description INTERFACE INTERNAL
    no ip address
    no ip route-cache
    duplex auto
    speed auto
    no mop enabled
    interface GigabitEthernet0/0.2
    description LAN DATA
    encapsulation dot1Q 2
    ip address 192.168.2.251 255.255.255.0
    no ip route-cache
    interface GigabitEthernet0/0.5
    description LAN VOICE
    encapsulation dot1Q 5
    ip address 192.168.5.251 255.255.255.0
    no ip route-cache
    interface ISM0/0
    no ip address
    no ip route-cache
    shutdown
    !Application: SRSV-CUE Running on ISM
    interface GigabitEthernet0/1
    no ip address
    no ip route-cache
    shutdown
    duplex auto
    speed auto
    interface ISM0/1
    description Internal switch interface connected to Internal Service Module
    shutdown
    interface Vlan1
    no ip address
    no ip route-cache
    shutdown
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    snmp-server community public RO
    tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
    tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
    tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
    tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
    tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
    tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
    tftp-server flash:United_States/g4-tones.xml
    tftp-server flash:English_United_States/gd-sip.jar
    control-plane
    voice-port 0/0/0
    voice-port 0/0/1
    voice-port 0/0/2
    voice-port 0/0/3
    voice-port 0/1/0
    voice-port 0/1/1
    voice-port 0/1/2
    voice-port 0/1/3
    mgcp profile default
    gatekeeper
    shutdown
    line con 0
    line aux 0
    line 67
    no activation-character
    no exec
    transport preferred none
    transport input all
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    stopbits 1
    line vty 0 4
    password jebiga
    login
    transport input all
    end
    I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940  and I did not any kind of problem .
    this is content of SEP....xml file for 9971
    <device>
    <deviceProtocol>SIP</deviceProtocol>
    <devicePool>
    <dateTimeSetting>
    <dateTemplate>M/D/YA</dateTemplate>
    <timeZone>Pacific Standard/Daylight Time</timeZone>
    <ntps>
    <ntp priority="0">
    <name>0.0.0.0</name>
    <ntpMode>unicast</ntpMode>
    </ntp>
    </ntps>
    </dateTimeSetting>
    <callManagerGroup>
    <members>
    <member priority="0">
    <callManager>
    <ports>
    <sipPort>5060</sipPort>
    </ports>
    <processNodeName>192.168.5.251</processNodeName>
    </callManager>
    </member>
    </members>
    </callManagerGroup>
    </devicePool>
    <sipProfile>
    <sipProxies>
    <registerWithProxy>true</registerWithProxy>
    </sipProxies>
    <sipCallFeatures>
    <cnfJoinEnabled>true</cnfJoinEnabled>
    <localCfwdEnable>true</localCfwdEnable>
    <callForwardURI>service-uri-cfwdall</callForwardURI>
    <callPickupURI>service-uri-pickup</callPickupURI>
    <callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
    <callHoldRingback>2</callHoldRingback>
    <semiAttendedTransfer>true</semiAttendedTransfer>
    <anonymousCallBlock>2</anonymousCallBlock>
    <callerIdBlocking>2</callerIdBlocking>
    <dndControl>2</dndControl>
    <remoteCcEnable>true</remoteCcEnable>
    </sipCallFeatures>
    <sipStack>
    <remotePartyID>true</remotePartyID>
    </sipStack>
    <sipLines>
    <line button="1" lineIndex="1">
    <featureID>9</featureID>
    <featureLabel></featureLabel>
    <proxy>USECALLMANAGER</proxy>
    <port>5060</port>
    <name></name>
    <displayName></displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
    </autoAnswer>
    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    <line button="2" lineIndex="2">
    <featureID>9</featureID>
    <featureLabel>101</featureLabel>
    <proxy>USECALLMANAGER</proxy>
    <port>5060</port>
    <name>101</name>
    <displayName>Dejan Rakic</displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
    </autoAnswer>
    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    </sipLines>
    <enableVad>true</enableVad>
    <preferredCodec>g711alaw</preferredCodec>
    <dialTemplate></dialTemplate>
    <kpml>1</kpml>
    <phoneLabel></phoneLabel>
    <stutterMsgWaiting>2</stutterMsgWaiting>
    <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
    <dscpForAudio>184</dscpForAudio>
    <dscpVideo>136</dscpVideo>
    </sipProfile>
    <commonProfile>
    <phonePassword>1234</phonePassword>
    <callLogBlfEnabled>2</callLogBlfEnabled>
    </commonProfile>
    <featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
    <loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
    <vendorConfig>
    </vendorConfig>
    <commonConfig>
    <videoCapability>0</videoCapability>
    <ciscoCamera>0</ciscoCamera>
    </commonConfig>
    <sshUserId>dejan</sshUserId>
    <sshPassword>1234</sshPassword>
    <userId></userId>
    <phoneServices>
    <provisioning>2</provisioning>
    <phoneService  type="1" category="0">
    <name>Missed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/MissedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="1" category="0">
    <name>Received Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/ReceivedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="1" category="0">
    <name>Placed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/PlacedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="2" category="0">
    <name>Voicemail</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/Voicemail</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    </phoneServices>
    <versionStamp>0131511014412102</versionStamp>
    <userLocale>
    <name>English_United_States</name>
    <langCode>en</langCode>
    </userLocale>
    <networkLocale>United_States</networkLocale>
    <networkLocaleInfo>
    <name>United_States</name>
    </networkLocaleInfo>
    <authenticationURL></authenticationURL>
    <directoryURL></directoryURL>
    <servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
    <dscpForCm2Dvce>96</dscpForCm2Dvce>
    <transportLayerProtocol>2</transportLayerProtocol>
    </device>

    Hello,
    I'm facing exactly the same problem, that is:
    a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
    I have read all the postings to this Forum, but I have not been able to solve it.
    In my case the commands voice register dn  and  voice register pool are OK.
    So frankly, I have no idea what I could be missing.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
    mgcp profile default
    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
    cnf-file location flash:
    load 7960-7940 P00308010200
    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
    load 7965 SCCP45.9-3-1SR3-1S.loads
    max-conferences 8 gain -6
    dn-webedit
    transfer-system full-consult
    create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
    ephone-dn  1
    number 1001
    description Phone 1
    name Phone 1
    hold-alert 30 originator
    ephone-dn  2
    number 1002
    description Phone 2
    name Phone 2
    hold-alert 30 originator
    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
    hold-alert 30 originator
    ephone  1
    device-security-mode none
    mac-address 001C.58FB.6E0F
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0014.A981.7F8A
    button  1:2
    ephone  3
    device-security-mode none
    mac-address 0006.5356.A4B8
    button  1:3
    alias exec con conf t
    alias exec sib show ip int brief
    alias exec srb show run | b
    alias exec sri show run int
    line con 0
    exec-timeout 0 0
    logging synchronous
    line aux 0
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    line vty 5 15
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    scheduler allocate 20000 1000
    ntp master 1
    end
    C2811#

  • How can i transfer a call from SIP 9971 to PBX system on CME router

    hello everybody,
       I have a critical problem about interaction of transfering feature between CME router and pbx panasonic system in some status. let me explain more detail about this issue..i have a SIP 9971(CP-9971) registered on CME at the one site and a voice gateway that is connect with PBX system through a E1 pri trunk connection at the other site. totally the integration between CME and PBX is ok and there is no problem in two direction, i mean i can call pbx system from cp-9971 and vise versa but when i call from a phone  which is registered on PBX site to SIP 9971 which is registered on cisco CME call is connected,then when i try to transfer that call to another phone at PBX site, the session is open between two panasonic phones but no audio transmited in two direction. in addition every thing works fine about SCCP phones(transfer feature works fine). here is my configuration file. i hope someone could help me because i've searched a lot but no result help help help plz....
    cme router 3845 configuration
    VOIP-3845#show running-config
    Building configuration...
    Current configuration : 12657 bytes
    ! Last configuration change at 11:44:01 UTC Mon Oct 31 2011 by admin
    ! NVRAM config last updated at 11:44:02 UTC Mon Oct 31 2011 by admin
    ! NVRAM config last updated at 11:44:02 UTC Mon Oct 31 2011 by admin
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname VOIP-3845
    boot-start-marker
    boot-end-marker
    no aaa new-model
    clock calendar-valid
    dot11 syslog
    ip source-route
    ip cef
    no ipv6 cef
    multilink bundle-name authenticated
    voice-card 0
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    sip
      bind control source-interface Loopback10
      bind media source-interface Loopback10
      registrar server
    voice register global
    mode cme
    source-address 192.168.2.1 port 5060
    max-dn 720
    max-pool 262
    load 9971 sip9971.9-1-1SR1.loads
    authenticate register
    authenticate realm cisco.com
    tftp-path flash:
    file text
    create profile sync 0063544528862458
    camera
    video
    voice register dn  1
    number 500
    voice register dn  2
    number 600
    voice register dn  3
    number 700
    name test
    voice register template  1
    softkeys idle  Newcall Redial Cfwdall
    softkeys connected  Confrn Endcall Hold Trnsfer
    voice register pool  1
    id mac B8BE.BF23.5242
    type 9971
    number 1 dn 1
    template 1
    username test password test
    camera
    video
    blf-speed-dial 4 600 label "test"
    voice register pool  2
    id mac B8BE.BF9C.5476
    type 9971
    number 1 dn 2
    template 1
    username bank password bank
    camera
    video
    voice register pool  3
    id mac B8BE.BF9C.51D4
    type 9971
    number 1 dn 3
    template 1
    username test1 password test1
    camera
    video
    voice register pool  4
    id mac B8BE.BF9C.4FA2
    number 1 dn 1
    camera
    video
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1576175886
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1576175886
    revocation-check none
    rsakeypair TP-self-signed-1576175886
    crypto pki certificate chain TP-self-signed-1576175886
    certificate self-signed 01
      30820241 308201AA A0030201 02020101 300D0609 2A864886 F70D0101 04050030
      31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
      69666963 6174652D 31353736 31373538 3836301E 170D3131 31303038 30393034
      34365A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
      4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 35373631
      37353838 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
      8100D6EC 47BCDC3C 82F43FF3 23522678 2616868D 9910DCD2 E36016B3 D7B40DA7
      53A6E339 4978D451 21F051BE B21F8AD5 86B952DC 1ECCE371 3E094B54 26A41E14
      A3055C06 AE860756 425E5C50 E62B3287 631B1E87 9BAC2E39 2810E120 DA3BF823
      947EA591 81CA5489 1B868239 E835EC7C 0AA7651A 22D6E47F 545EBEF3 A172C9A3
      5A0D0203 010001A3 69306730 0F060355 1D130101 FF040530 030101FF 30140603
      551D1104 0D300B82 09564F49 502D3338 3435301F 0603551D 23041830 1680146C
      934AD072 99DDC600 ECD6F389 8F71E0C2 18EC2E30 1D060355 1D0E0416 04146C93
      4AD07299 DDC600EC D6F3898F 71E0C218 EC2E300D 06092A86 4886F70D 01010405
      00038181 000E82F6 5FBB847C 49226955 6F7DECE7 0B093513 D57C35D5 4CD22FA7
      8144A080 B0D56C8D 86AF8156 0152443A A3FBE59F B1AEFFBC BEB43E09 35757BAD
      4C06FC4A 0F3695E0 B00FBD30 4E8F36CE 7748F39C F9602650 7A1D2D48 DBC31237
      AE3D63CE 593D31F5 62E4916F D20E30E8 30DC55C0 120FBD26 D2768DBC A67DDC34
      5BDB66B1 E3
            quit
    license udi pid CISCO3845-MB sn FOC14421Q1Y
    archive
    log config
      hidekeys
    username admin privilege 15 secret 5 $1$Zf7j$P93opukmmEBIioVpjmHB3.
    redundancy
    interface Loopback10
    ip address 192.168.2.1 255.255.255.0
    interface Tunnel1
    ip address 172.25.10.1 255.255.255.0
    no ip redirects
    ip nhrp map multicast dynamic
    ip nhrp network-id 10
    tunnel source GigabitEthernet0/1.1
    tunnel mode gre multipoint
    tunnel key 100
    interface Tunnel2
    ip address 172.25.11.1 255.255.255.0
    no ip redirects
    ip nhrp map multicast dynamic
    ip nhrp network-id 20
    tunnel source GigabitEthernet0/1.2
    tunnel mode gre multipoint
    interface Tunnel14
    ip address 192.168.13.129 255.255.255.252
    tunnel source GigabitEthernet0/1.1
    tunnel destination 10.2.68.25
    interface Tunnel18
    ip address 192.168.13.137 255.255.255.252
    tunnel source GigabitEthernet0/1.1
    tunnel destination 10.9.160.236
    interface GigabitEthernet0/0
    no ip address
    shutdown
    duplex auto
    speed auto
    media-type rj45
    interface GigabitEthernet0/1
    no ip address
    duplex auto
    speed auto
    media-type rj45
    interface GigabitEthernet0/1.1
    encapsulation dot1Q 10
    ip address 10.9.160.25 255.255.255.0
    interface GigabitEthernet0/1.2
    encapsulation dot1Q 50
    ip address 10.10.9.25 255.255.255.0
    router eigrp 202
    network 172.25.11.0 0.0.0.255
    network 192.168.2.0 0.0.0.15
    redistribute static route-map MYMAP1
    router eigrp 201
    network 172.25.10.0 0.0.0.255
    network 192.168.2.0 0.0.0.15
    redistribute static route-map MYMAP1
    ip forward-protocol nd
    ip http server
    ip http secure-server
    ip http path flash:/gui
    ip route 10.2.68.0 255.255.255.0 10.9.160.1
    ip route 10.10.0.0 255.255.0.0 10.10.9.1
    ip route 10.64.164.30 255.255.255.255 10.9.160.1
    ip route 192.168.14.0 255.255.255.0 192.168.13.130
    ip route 192.168.17.0 255.255.255.0 Tunnel18
    ip access-list standard REDIS1
    permit 192.168.14.0
    permit 192.168.17.0
    route-map MYMAP1 permit 10
    match ip address REDIS1
    snmp-server community test RO
    tftp-server flash:term11.default.loads
    tftp-server flash:dkern9971.100609R2-9-0-3.sebn
    tftp-server flash:kern9971.9-0-3.sebn
    tftp-server flash:rootfs9971.9-0-3.sebn
    tftp-server flash:sboot9971.111909R1-9-0-3.sebn
    tftp-server flash:sip9971.9-0-3.loads
    tftp-server flash:skern9971.022809R2-9-0-3.sebn
    tftp-server flash:sccp11.9-0-2sr1s
    tftp-server flash:SCCP11.9-1-1SR1S.loads
    tftp-server flash:apps11.9-1-1TH1-16.sbn
    tftp-server flash:cnu11.9-1-1TH1-16.sbn
    tftp-server flash:cvm11sccp.9-1-1TH1-16.sbn
    tftp-server flash:dsp11.9-1-1TH1-16.sbn
    tftp-server flash:jar11sccp.9-1-1TH1-16.sbn
    tftp-server flash:term06.default.loads
    tftp-server flash:sip9971.9-1-1SR1.loads
    tftp-server system:cme/sipphone
    tftp-server flash:Desktops/320x212x12/NantucketFlowers.png
    tftp-server flash:Desktops/320x212x12/TN-CampusNight.png
    tftp-server flash:Desktops/320x212x12/TN-CiscoFountain.png
    tftp-server flash:Desktops/320x212x12/TN-Fountain.png
    tftp-server flash:Desktops/320x212x12/TN-MorroRock.png
    tftp-server flash:Desktops/320x212x12/TN-NantucketFlowers.png
    tftp-server flash:Desktops/320x212x12/Fountain.png
    tftp-server flash:Desktops/320x212x12/CiscoLogo.png
    tftp-server flash:Desktops/320x212x12/TN-CiscoLogo.png
    tftp-server flash:Desktops/320x212x12/List.xml
    tftp-server flash:Desktops/320x216x16/List.xml
    tftp-server flash:Desktops/320x212x16/List.xml
    tftp-server flash:gui/admin_user.html
    tftp-server flash:gui/admin_user.js
    tftp-server flash:gui/CiscoLogo.gif
    tftp-server flash:gui/Delete.gif
    tftp-server flash:gui/dom.js
    tftp-server flash:gui/downarrow.gif
    tftp-server flash:gui/ephone_admin.html
    tftp-server flash:gui/logohome.gif
    tftp-server flash:gui/normal_user.html
    tftp-server flash:gui/normal_user.js
    tftp-server flash:gui/Plus.gif
    tftp-server flash:gui/sxiconad.gif
    tftp-server flash:gui/Tab.gif
    tftp-server flash:gui/telephony_service.html
    tftp-server flash:gui/uparrow.gif
    tftp-server flash:gui/xml-test.html
    tftp-server flash:gui/xml.template
    tftp-server flash:ringtones/Analog1.raw
    tftp-server flash:ringtones/Analog2.raw
    tftp-server flash:ringtones/AreYouThere.raw
    tftp-server flash:ringtones/AreYouThereF.raw
    tftp-server flash:ringtones/Bass.raw
    tftp-server flash:ringtones/CallBack.raw
    tftp-server flash:ringtones/Chime.raw
    tftp-server flash:ringtones/Classic1.raw
    tftp-server flash:ringtones/Classic2.raw
    tftp-server flash:ringtones/ClockShop.raw
    tftp-server flash:ringtones/DistinctiveRingList.xml
    tftp-server flash:ringtones/Drums1.raw
    tftp-server flash:ringtones/Drums2.raw
    tftp-server flash:ringtones/FilmScore.raw
    tftp-server flash:ringtones/HarpSynth.raw
    tftp-server flash:ringtones/Jamaica.raw
    tftp-server flash:ringtones/KotoEffect.raw
    tftp-server flash:ringtones/MusicBox.raw
    tftp-server flash:ringtones/Piano1.raw
    tftp-server flash:ringtones/Piano2.raw
    tftp-server flash:ringtones/Pop.raw
    tftp-server flash:ringtones/Pulse1.raw
    tftp-server flash:ringtones/Ring1.raw
    tftp-server flash:ringtones/Ring2.raw
    tftp-server flash:ringtones/Ring3.raw
    tftp-server flash:ringtones/Ring4.raw
    tftp-server flash:ringtones/Ring5.raw
    tftp-server flash:ringtones/Ring6.raw
    tftp-server flash:ringtones/Ring7.raw
    tftp-server flash:ringtones/RingList.xml
    tftp-server flash:ringtones/Sax1.raw
    tftp-server flash:ringtones/Sax2.raw
    tftp-server flash:ringtones/Vibe.raw
    tftp-server flash:APPS-1.2.1.SBN
    tftp-server flash:SYS-1.2.1.SBN
    tftp-server flash:GUI-1.2.1.SBN
    tftp-server flash:CP7921G-1.2.1.LOADS
    tftp-server flash:TNUX-1.2.1.SBN
    tftp-server flash:TNUXR-1.2.1.SBN
    tftp-server flash:WLAN-1.2.1.SBN
    tftp-server flash:apps37sccp.1-2-1-0.bin
    tftp-server flash:APPSH-1.3.1.SBN
    tftp-server flash:GUIH-1.3.1.SBN
    tftp-server flash:CP7925G-1.3.1.LOADS
    tftp-server flash:SYSH-1.3.1.SBN
    tftp-server flash:TNUXH-1.3.1.SBN
    tftp-server flash:WLANH-1.3.1.SBN
    tftp-server flash:SCCP11.9-2-1S.loads
    tftp-server flash:Desktops/320x212x12/CampusNight.png
    tftp-server flash:Desktops/320x212x12/CiscoFountain.png
    tftp-server flash:Desktops/320x212x12/MorroRock.png
    tftp-server flash:skern9971.022809R2-9-2-1.sebn
    tftp-server flash:sip9971.9-2-1.loads
    tftp-server flash:sboot9971.031610R1-9-2-1.sebn
    tftp-server flash:rootfs9971.9-2-1.sebn
    tftp-server flash:dkern9971.100609R2-9-2-1.sebn
    tftp-server flash:kern9971.9-2-1.sebn
    tftp-server flash:United_States/g4-tones.xml
    tftp-server flash:English_United_States/gd-sip.jar
    tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
    tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
    tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
    tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
    tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
    control-plane
    mgcp profile default
    dial-peer voice 1 voip
    description connection-trough-PBX
    destination-pattern 0....
    session target ipv4:192.168.13.130
    dtmf-relay h245-alphanumeric
    no vad
    dial-peer voice 100 voip
    description K
    destination-pattern 9T
    session target ipv4:192.168.13.130
    dtmf-relay h245-alphanumeric
    no vad
    dial-peer voice 5 voip
    shutdown
    destination-pattern *3709
    session protocol sipv2
    session target ipv4:192.168.13.130
    session transport tcp
    dtmf-relay h245-alphanumeric
    codec g711ulaw
    no vad
    dial-peer voice 2 pots
    incoming called-number .
    dial-peer voice 10 voip
    gatekeeper
    shutdown
    telephony-service
    em logout 0:0 0:0 0:0
    max-ephones 262
    max-dn 400
    ip source-address 192.168.2.1 port 2000
    load 7911 SCCP11.9-2-1S
    max-conferences 12 gain -6
    web admin system name admin secret 5 $1$IKnn$tyKyuBcGqXFl6nhxCSu.z0
    dn-webedit
    time-webedit
    transfer-system full-consult
    transfer-pattern .T
    create cnf-files version-stamp 7960 Oct 29 2011 12:39:25
    ephone-template  1
    softkeys connected  Confrn Endcall Trnsfer Hold
    keep-conference endcall
    ephone-dn  1  dual-line
    number 200
    label test
    name test
    ephone-dn  2  dual-line
    number 300
    label Sepahbod
    name Sepahbod
    ephone-dn  4  dual-line
    number 666
    ephone-dn  5  dual-line
    number 660
    ephone-dn  6  dual-line
    number 670
    ephone-dn  7  dual-line
    number 770
    ephone-dn  8  dual-line
    number 770
    ephone-dn  9  dual-line
    number 999
    ephone  1
    device-security-mode none
    mac-address 18EF.639F.BCB0
    keep-conference endcall
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0025.8418.B017
    ephone-template 1
    keep-conference endcall
    button  1:2
    ephone  3
    device-security-mode none
    mac-address F04D.A243.3154
    keep-conference endcall
    button  1:4
    ephone  4
    device-security-mode none
    mac-address 6CF0.496A.69E9
    button  1:4
    ephone  5
    device-security-mode none
    mac-address 0015.E987.345F
    keep-conference endcall
    button  1:5
    ephone  6
    device-security-mode none
    mac-address 0024.1DEA.614A
    keep-conference endcall
    button  1:6
    ephone  9
    device-security-mode none
    mac-address 001D.7D4D.4DCB
    button  1:9
    line con 0
    line aux 0
    line vty 0 4
    login local
    transport input telnet
    scheduler allocate 20000 1000
    end
    and Voice Gateway connected two PBX system configuration
    Current configuration : 3486 bytes
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname Voice-GW
    boot-start-marker
    boot-end-marker
    card type e1 0 2
    no aaa new-model
    network-clock-participate wic 2
    dot11 syslog
    ip source-route
    ip cef
    no ipv6 cef
    multilink bundle-name authenticated
    isdn switch-type primary-net5
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    h323
    voice-card 0
    crypto pki token default removal timeout 0
    license udi pid CISCO2811 sn FHK1352F0E9
    username admin privilege 15 secret 5 $1$O6AN$1kvvqiLdIl3/ZTHoyYRy0/
    redundancy
    controller E1 0/2/0
    framing NO-CRC4
    pri-group timeslots 1-31
    controller E1 0/2/1
    interface Tunnel14
    ip address 192.168.13.130 255.255.255.252
    tunnel source FastEthernet0/1
    tunnel destination 10.9.160.25
    interface Tunnel17
    ip address 192.168.13.134 255.255.255.252
    tunnel source FastEthernet0/1
    tunnel destination 10.9.160.25
    interface FastEthernet0/0
    ip address 192.168.14.252 255.255.255.0
    duplex auto
    speed auto
    interface FastEthernet0/1
    ip address 10.2.68.25 255.255.255.0
    duplex auto
    speed auto
    interface Serial0/2/0:15
    no ip address
    encapsulation hdlc
    isdn switch-type primary-net5
    isdn overlap-receiving
    isdn incoming-voice voice
    no cdp enable
    router eigrp 201
    network 172.25.10.0 0.0.0.255
    network 192.168.14.0
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    ip route 10.9.160.0 255.255.255.0 10.2.68.1
    ip route 10.128.0.69 255.255.255.255 Tunnel14
    ip route 192.168.2.1 255.255.255.255 192.168.13.129
    ip route 192.168.17.0 255.255.255.0 Tunnel14
    tftp-server flash:SCCP11.9-2-1S.loads
    tftp-server flash:jar11sccp.9-2-1TH1-13.sbn
    tftp-server flash:dsp11.9-2-1TH1-13.sbn
    tftp-server flash:cvm11sccp.9-2-1TH1-13.sbn
    tftp-server flash:cnu11.9-2-1TH1-13.sbn
    tftp-server flash:apps11.9-2-1TH1-13.sbn
    control-plane
    voice-port 0/0/0
    caller-id enable
    voice-port 0/0/1
    voice-port 0/0/2
    supervisory disconnect dualtone mid-call
    dial-type pulse
    disc_pi_off
    output attenuation 1
    echo-cancel coverage 32
    timeouts call-disconnect 5
    timeouts wait-release 1
    timing hookflash-out 50
    timing sup-disconnect 50
    connection plar 600
    caller-id enable
    voice-port 0/0/3
    caller-id enable
    voice-port 0/2/0:15
    mgcp profile default
    dial-peer voice 1 pots
    description connection-to-PBX
    destination-pattern 0....
    direct-inward-dial
    port 0/2/0:15
    forward-digits 4
    dial-peer voice 10 voip
    destination-pattern ...
    session target ipv4:192.168.13.129
    dtmf-relay h245-alphanumeric
    no vad
    dial-peer voice 20 pots
    description FXO-K
    destination-pattern 9T
    progress_ind alert enable 8
    progress_ind progress enable 8
    progress_ind connect enable 8
    direct-inward-dial
    port 0/0/2
    prefix 9
    dial-peer voice 30 pots
    description FXO-K2
    destination-pattern 9T
    direct-inward-dial
    port 0/0/1
    prefix 9
    telephony-service
    max-ephones 20
    max-dn 100
    ip source-address 192.168.14.252 port 2000
    cnf-file location flash:
    load 7911 term11.default.loads
    max-conferences 8 gain -6
    transfer-system full-consult
    create cnf-files version-stamp Jan 01 2002 00:00:00
    ephone-dn  1
    number 770
    line con 0
    line aux 0
    line 1/0 1/15
    line vty 0 4
    login local
    transport input telnet
    scheduler allocate 20000 1000
    end

    Having looked at your spreadsheet I see you're failing H323 transfers back to your ISDN system, but only under certain circumstances. Quite why, I'm not sure, possibly because you haven't codec defined on your H323 dial peers. or it could be something else
    I think you may be able to work around the problem by adding
    " supplementary-service h450.12 " under voice service voip on your CME router as a quick fix.
    reference
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html#wpxref44614
    worth a try
    Adam

  • Cisco SIP Phone 9971 won't register on CME 8.6

    Hello,
    I'm facing a very strange problem:
    a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
    I have read all the related-postings to this and other Forum, but I have not been able to solve it.
    One of the "potential solutions" was to make sure that the Phone had a Line configured.
    But I think that the commands voice register dn  and  voice register pool are properly configured (see config below)
    So frankly, I have no idea what I could be missing.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
    mgcp profile default
    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
    cnf-file location flash:
    load 7960-7940 P00308010200
    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
    load 7965 SCCP45.9-3-1SR3-1S.loads
    max-conferences 8 gain -6
    dn-webedit
    transfer-system full-consult
    create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
    ephone-dn  1
    number 1001
    description Phone 1
    name Phone 1
    hold-alert 30 originator
    ephone-dn  2
    number 1002
    description Phone 2
    name Phone 2
    hold-alert 30 originator
    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
    hold-alert 30 originator
    ephone  1
    device-security-mode none
    mac-address 001C.58FB.6E0F
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0014.A981.7F8A
    button  1:2
    ephone  3
    device-security-mode none
    mac-address 0006.5356.A4B8
    button  1:3
    alias exec con conf t
    alias exec sib show ip int brief
    alias exec srb show run | b
    alias exec sri show run int
    line con 0
    exec-timeout 0 0
    logging synchronous
    line aux 0
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    line vty 5 15
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    scheduler allocate 20000 1000
    ntp master 1
    end
    C2811#

    Thank you for your reply.
    I did some debugs and the results are very strange!
    This is what I got:
    Feb 24 18:01:12.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 400 Bad Request
    Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK08011844
    From: ;tag=189c5db6bd09000260cf3daf-289a76d1
    To: ;tag=52488-160A
    Date: Mon, 24 Feb 2014 18:01:12 GMT
    Call-ID: [email protected]
    CSeq: 1000 REFER
    Content-Length: 0
    Contact:
    Feb 24 18:01:12.291: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    REGISTER sip:172.25.140.1 SIP/2.0
    Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
    From: ;tag=189c5db6bd0900032df02e9c-25d79707
    To:
    Call-ID: [email protected]
    Max-Forwards: 70
    Date: Fri, 01 Jan 1982 00:02:41 GMT
    CSeq: 101 REGISTER
    User-Agent: Cisco-CP9971/9.4.1
    Contact: ;+sip.instance="
    000000-0000-0000-0000-189c5db6bd09>";+u.sip!devicename.ccm.cisco.com="SEP189C5DB
    6BD09";+u.sip!model.ccm.cisco.com="493";video
    Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-
    cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-
    cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.2,X-cisco-xsi-
    8.0.1
    Content-Length: 0
    Reason: SIP;cause=200;text="cisco-alarm:22 Name=SEP189C5DB6BD09 ActiveLoad=sip99
    71.9-4-1-9.loads InactiveLoad=sip9971.9-3-2SR1-1.loads Last=reset-reset"
    Expires: 3600
    Feb 24 18:01:12.395: voice_reg_get_reg_expires_timer: no voice register pool found
    Feb 24 18:01:12.395: VOICE_REG_POOL: Register request for (1010) from (172.35.140.12)
    Feb 24 18:01:12.395: VOICE_REG_POOL: Contact matches pool 1 number list 1
    Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
    Feb 24 18:01:12.395: VOICE_REG_POOL: key(1010) contact(172.35.140.12:5060) add to contact table
    Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (1010) found in contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
    But right after these errors, I get the following:
    Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
    1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
    VOICE_REG_POOL pool_tag(1), dn_tag(1)
    Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
    Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
    Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
                                   Name:SEP189C5DB6BD09 IP:172.35.140.12  DeviceType:Phone
    Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
    Feb 24 18:01:12.411: voice_reg_privacy_update_to_phone: delay sending privacy update during bulk registration
    Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
    ====================
    And when I do a sh voice register pool, I get the following:
    C2811#sh voice register pool  1
    Pool Tag 1
    Config:
      Mac address is 189C.5DB6.BD09
      Type is 9971
      Number list 1 : DN 1
      Proxy Ip address is 0.0.0.0
      Current Phone load version is Cisco-CP9971/9.4.1
      DTMF Relay is enabled, rtp-nte
      Call Waiting is enabled
      DnD is disabled
      Video is enabled
      Camera is enabled
      Busy trigger per button value is 0
      call-forward b2bua busy 68600
      keep-conference is enabled
      registration expires timer max is 3600 and min is 120
      username adm password adm
      kpml signal is enabled
      Lpcor Type is none
      blf call list is enabled
      Transport type is udp
      service-control mechanism is supported
      registration Call ID is [email protected]
      Registration method: per line
      Privacy feature is not configured.
      Privacy button is disabled
      active primary line is: 1010
      contact IP address: 172.35.140.12 port 5060
      Phone SIS Version:  6.0.2
      GW SIS Version:  1.0.0
    Dialpeers created:
    Dial-peers for Pool 1:
    dial-peer voice 40001 voip
    destination-pattern 1010
    session target ipv4:172.35.140.12:5060
    session protocol sipv2
    dtmf-relay rtp-nte
    digit collect kpml
    codec  g711ulaw bytes 160
    no vad
      call-fwd-busy        68600
      after-hours-exempt   FALSE
    Statistics:
      Active registrations  : 4
      Total SIP phones registered: 1
      Total Registration Statistics
        Registration requests  : 4
        Registration success   : 4
        Registration failed    : 0
        unRegister requests    : 0
        unRegister success     : 0
        unRegister failed      : 0
        Attempts to register
               after last unregister : 0
        Last register request time   : 18:11:43.551 UTC Mon Feb 24 2014
        Last unregister request time :
        Register success time        : 18:11:43.551 UTC Mon Feb 24 2014
        Unregister success time      :
    C2811#
    So apparently the Phone is actually registered!
    However, the Phone screens still shows this message: Phone Not Registered.
    So frankly I don't understand what's going on!
    I really hope somebody can help.  Thanks!

  • Cisco SIP Phone 9971 will not register on CME 8.6

    Hello,
    I'm trying to configure a  Cisco SIP Phone 9971,
    but it won't register on CME 8.6, which is running on a 2811
    The Phone shows this error message: Phone Not Registered.
    And when I check the the Status Messages in the Phone, I see the following:
    VPN Error: vpn is not configured
    Actually, it shows all these 4 messages in a constant Loop:
    12:01:59a SEP189C5DB6BD09.cnf.xml (TFTP)
    12:01:59a No Trust List instaled
    12:01:59a Updating Trust list
    12:02:00a VPN Error: VPN is not Configured
    It seems that this VPN Error is keeping the Phone from registering.
    This is repeated for ever and the Phone never registers; at least that's what it appears.
    However, when I do a sh voice register pool, I get the following:
    C2811#sh voice register pool  1
    Pool Tag 1
    Config:
      Mac address is 189C.5DB6.BD09
      Type is 9971
      Number list 1 : DN 1
      Proxy Ip address is 0.0.0.0
      Current Phone load version is Cisco-CP9971/9.4.1
      DTMF Relay is enabled, rtp-nte
      Call Waiting is enabled
      DnD is disabled
      Video is enabled
      Camera is enabled
      Busy trigger per button value is 0
      call-forward b2bua busy 68600
      keep-conference is enabled
      registration expires timer max is 3600 and min is 120
      username adm password adm
      kpml signal is enabled
      Lpcor Type is none
      blf call list is enabled
      Transport type is udp
      service-control mechanism is supported
      registration Call ID is [email protected]
      Registration method: per line
      Privacy feature is not configured.
      Privacy button is disabled
      active primary line is: 1010
      contact IP address: 172.35.140.12 port 5060
      Phone SIS Version:  6.0.2
      GW SIS Version:  1.0.0
    Dialpeers created:
    Dial-peers for Pool 1:
    dial-peer voice 40001 voip
    destination-pattern 1010
    session target ipv4:172.35.140.12:5060
    session protocol sipv2
    dtmf-relay rtp-nte
    digit collect kpml
    codec  g711ulaw bytes 160
    no vad
      call-fwd-busy        68600
      after-hours-exempt   FALSE
    Statistics:
      Active registrations  : 4
      Total SIP phones registered: 1
      Total Registration Statistics
        Registration requests  : 4
        Registration success   : 4
        Registration failed    : 0
        unRegister requests    : 0
        unRegister success     : 0
        unRegister failed      : 0
        Attempts to register
               after last unregister : 0
        Last register request time   : 18:11:43.551 UTC Mon Feb 24 2014
        Last unregister request time :
        Register success time        : 18:11:43.551 UTC Mon Feb 24 2014
        Unregister success time      :
    C2811#
    This sh voice register pool  seems to indicate that the Phone has actually registered.
    But I still get the  Phone Not Registered   message on the screen!
    I did some Debugs and they also seem to indicate that the Phone has indeed registered:
    Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
    1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
    VOICE_REG_POOL pool_tag(1), dn_tag(1)
    Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
    Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
    Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
                                   Name:SEP189C5DB6BD09 IP:172.35.140.12  DeviceType:Phone
    So frankly, I have no idea why the Phone keeps showing the Phone Not Registered message.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
    mgcp profile default
    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
    cnf-file location flash:
    load 7960-7940 P00308010200
    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
    load 7965 SCCP45.9-3-1SR3-1S.loads
    max-conferences 8 gain -6
    dn-webedit
    transfer-system full-consult
    create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
    ephone-dn  1
    number 1001
    description Phone 1
    name Phone 1
    hold-alert 30 originator
    ephone-dn  2
    number 1002
    description Phone 2
    name Phone 2
    hold-alert 30 originator
    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
    hold-alert 30 originator
    ephone  1
    device-security-mode none
    mac-address 001C.58FB.6E0F
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0014.A981.7F8A
    button  1:2
    ephone  3
    device-security-mode none
    mac-address 0006.5356.A4B8
    button  1:3
    alias exec con conf t
    alias exec sib show ip int brief
    alias exec srb show run | b
    alias exec sri show run int
    line con 0
    exec-timeout 0 0
    logging synchronous
    line aux 0
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    line vty 5 15
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    scheduler allocate 20000 1000
    ntp master 1
    end
    C2811#

    VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured.  That's normal and is just cosmetic.  That should not be causing your registration issues.

  • CME 10 cannot attended transfer with BLF button

    Good morning!
    I'm having an issue with a client's CME in which they can no longer do an attended transfer using BLF speed dial buttons.  Yesterday morning, their CME router was rebooted for unrelated reasons.  Prior to this reboot, attended transfers could be done using BLF buttons but NOT by dialing the number.  After the reboot this has reversed so you can do an attended transfer when you dial but if you hit the BLF button it automatically performs a blind transfer.
    The client has stated that if they have to have one or the other they'd like it to go back to the way it was working prior to yesterday morning as the receptionist has everyone in the organization on BLF buttons on a side car and most transfers need to be attended rather than blind.  I have tested with other phones and confirmed its organization wide and not just on his phone.
    Here is some of the config
    voice service voip
     allow-connections h323 to h323
     allow-connections h323 to sip
     allow-connections sip to h323
     allow-connections sip to sip
     supplementary-service h450.12
     no supplementary-service sip moved-temporarily
     no supplementary-service sip refer
     fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
     sip
      bind control source-interface GigabitEthernet0/1.1
      bind media source-interface GigabitEthernet0/1.1
      header-passing
      registrar server expires max 1200 min 300
      no update-callerid
    sh telephony
    CONFIG (Version=10.0)
    =====================
    Version 10.0
    Max phoneload sccp version 17
    Max dspfarm sccp version 18
    Cisco Unified Communications Manager Express
    For on-line documentation please see:
    http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html
    protocol mode default
    ip source-address x.x.x.x port 2000
    ip qos dscp:
     ef (the MS 6 bits, 46, in ToS, 0xB8) for media
     cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
     af41 (the MS 6 bits, 34, in ToS, 0x88) for video
     default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
    service dnis overlay
    service dnis dir-lookup
    no auto-reg-ephone
    load 7916-24 B016-1-0-4-2
    load 7975 SCCP75.9-3-1SR4-1S
    max-ephones 110
    max-dn 220
    max-conferences 4 gain -6
    dspfarm units 5
    dspfarm transcode sessions 0
    dspfarm 1 confprof1
    dspfarm 2
    dspfarm 3
    dspfarm 4
    dspfarm 5
    conference hardware
    conference transfer-pattern
    privacy
    no privacy-on-hold
    hunt-group report delay 1 hours
    hunt-group logout DND
    max-redirect 10
    voicemail 6000
    cnf-file location: flash:
    cnf-file option: PER-PHONE
    network-locale[0] US   (This is the default network locale for this box)
    network-locale[1] US
    network-locale[2] US
    network-locale[3] US
    network-locale[4] US
    user-locale[0] US    (This is the default user locale for this box)
    user-locale[1] US
    user-locale[2] US
    user-locale[3] US
    user-locale[4] US
    srst mode auto-provision is OFF
    srst ephone template is 0
    srst dn template is 0
    srst dn line-mode single
    phone service videoCapability 1
    phone service ehookEnable 1
    mwi relay
    moh flash:/music-on-hold.au
    time-format 12
    date-format mm-dd-yy
    timezone 12 Eastern Standard/Daylight Time
    secondary-dialtone 9
    call-forward pattern .T
    call-forward system redirecting-expanded
    transfer-pattern .T
    transfer-pattern 7.... blind
    transfer-pattern 9.T
    night-service code *99
    keepalive 30 auxiliary 4
    timeout interdigit 5
    timeout busy 10
    timeout ringing 180
    timeout transfer-recall 0
    timeout ringin-callerid 8
    timeout night-service-bell 12
    caller-id name-only: enable
    system message 
    edit DN through Web:  enabled.
    edit TIME through web:  enabled.
    background save interval 10 minutes
    Log (table parameters):
         max-size: 150
         retain-timer: 15
    create cnf-files version-stamp Jan 01 2002 00:00:00
    transfer-system full-consult
    transfer-digit-collect orig-call
    local directory service: enabled.
    Extension-assigner tag-type ephone-tag.

    Hi there,
    Can you try;
    Direct station select consult transfer is enabled with the addition of the dss keyword to the transfer-system full-consult command, which defines the call transfer method for all lines served by the router.
    transfer-system full-consult dss
    Cheers!
    Rob

  • Jabber to 9971 CME no video via CUBE

    I can make calls Jabber sotphone/Jabber softphone with video fine.
    I can make calls Jabber softphone  to same cluster CUCM 9971 with video fine.
    When I make a call Jabber Softphone call via CUCM SIP Trunk to CUBE to CME 9.1 15.2 I get no video.  Any ideas?  Is there a setting for RTCP on a sip trunk or dial-peer or somewhere else in CUBE or in CME?  As I saw a similar issue on NetPro resolve that.
    CUCM 9.1
    CUE IOS 15.1
    CME 9.1 / IOS 15.2M5
    9971 SIP9.4.1.9
    Jabber for Windows 9.7.2

    Hello!
    Does video work inside CME?
    Did you configure 'video codec' inside dial-peer?
    Regards,
    Kirill

  • Cisco CP-78XX SIP Phone Pickup Not Work on CME

    Hi,
    I configured some SIP phones (CP-7821, CP-7841) with pickup function. Is it the Pickup / GPickup soft keys not function as the SIP phone? If yes, then I can use the FAC to access that? And I tried the FAC std. / custom as the pickup / gpickup  .. both not work ... I don't know how to use the FAC on CME? As the FAC std., if I pickup local, that I should press (**3) > call?
    Ref.:
    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#45535
    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmefacs.html#30064
    This is the configuration:
    CME-SIP-Phone#sh run
    Building configuration...
    Current configuration : 5413 bytes
    ! Last configuration change at 11:06:12 UTC Fri Nov 28 2014 by mtlops
    version 15.4
    no service pad
    service tcp-keepalives-in
    service tcp-keepalives-out
    service timestamps debug datetime msec localtime show-timezone
    service timestamps log datetime msec localtime show-timezone
    service password-encryption
    service sequence-numbers
    hostname CME-SIP-Phone
    boot-start-marker
    boot system flash:c2900-universalk9-mz.SPA.154-2.T1.bin
    boot-end-marker
    ! card type command needed for slot/vwic-slot 0/0
    enable secret 5 $XXXXXXXXXXXXXXXXXXXXXXXX
    aaa new-model
    aaa authentication login default local
    aaa authorization console
    aaa authorization exec default local
    aaa session-id common
    ip cef
    no ipv6 cef
    multilink bundle-name authenticated
    stcapp feature access-code
    voice-card 0
     dspfarm
     dsp services dspfarm
    voice service pots
    voice service voip
     ip address trusted list
      ipv4 10.118.0.0 255.255.255.0
     allow-connections h323 to h323
     allow-connections h323 to sip
     allow-connections sip to h323
     allow-connections sip to sip
     supplementary-service h450.12
     no supplementary-service h225-notify cid-update
     redirect ip2ip
     fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
     h323
      no h225 timeout keepalive
      call preserve
     sip
      bind control source-interface GigabitEthernet0/0
      bind media source-interface GigabitEthernet0/0
      registrar server expires max 600 min 60
    voice class codec 1
     codec preference 1 g711ulaw
     codec preference 2 g711alaw
     codec preference 3 g729r8
    voice class h323 1
      h225 timeout tcp establish 3
      call preserve
    voice class custom-cptone ABC-Company
     dualtone disconnect
      frequency 425
      cadence 500 500
    voice register pool-type  7821
     description Cisco IP Phone 7821
     reference-pooltype 6921
    voice register pool-type  7841
     description Cisco IP Phone 7841
     reference-pooltype 6941
    voice register global
     mode  cme
     source-address 10.118.0.10 port 5060
     timeouts interdigit 2
     max-dn 200
     max-pool 100
     authenticate register
     authenticate realm all
     timezone 42
     time-format 24
     date-format D/M/Y
     mwi stutter
     mwi reg-e164
     voicemail 5000
     call-feature-uri pickup http://10.118.0.10/pickup
     call-feature-uri gpickup http://10.118.0.10/gpickup
     tftp-path flash:
     file text
     create profile sync 0001170446349417
     ntp-server 10.118.0.10 mode unicast
     ip qos dscp af11 media
     ip qos dscp cs2 signal
     ip qos dscp af43 video
     ip qos dscp 25 service
     camera
     video
    voice register dn  2
     number 1000
     pickup-call any-group
     pickup-group 1
     name BB Leung
     label BB Leung
    voice register dn  3
     number 1001
     pickup-call any-group
     pickup-group 1
     name CC Chan
     label CC Chan
    voice register dn  4
     number 1002
     pickup-call any-group
     pickup-group 1
     name DD Leung
     label DD Leung
    voice register dn  50
     mwi
    voice register template  1
     softkeys hold  Newcall Resume
     softkeys idle  Newcall Redial Gpickup Pickup Cfwdall DND
     softkeys seized  Cfwdall Endcall Redial
     softkeys connected  Confrn Endcall Hold Trnsfer
    voice register pool  1
     busy-trigger-per-button 1
     id mac A8XX.XXXX.XXXX
     type 7841
     number 1 dn 2
     template 1
     dtmf-relay sip-notify
     username 1001 password 112233
     codec g711ulaw
     no vad
    voice register pool  2
     busy-trigger-per-button 1
     id mac 50XX.XXXX.XXXX
     type 7841
     number 1 dn 3
     template 1
     dtmf-relay sip-notify
     username 1002 password 112233
     codec g711ulaw
     no vad
    voice register pool  3
     busy-trigger-per-button 1
     id mac 00XX.XXXX.XXXX
     type 7821
     number 1 dn 4
     template 1
     dtmf-relay sip-notify
     username 1003 password 112233
     codec g711ulaw
     no vad
    license udi pid CISCO2921/K9 sn FHK1407F25D
    license accept end user agreement
    license boot c2900 technology-package uck9
    hw-module pvdm 0/0
    hw-module sm 1
    username mtlops privilege 15 secret 5 $1$0qqx$1WGdfRW.flJrwmY7k8eUy0
    redundancy
    interface Embedded-Service-Engine0/0
     no ip address
     shutdown
    interface GigabitEthernet0/0
     ip address 10.118.0.10 255.255.255.0
     duplex auto
     speed auto
    interface GigabitEthernet0/1
     no ip address
     shutdown
     duplex auto
     speed auto
    interface GigabitEthernet0/2
     no ip address
     shutdown
     duplex auto
     speed auto
    interface SM1/0
     no ip address
     shutdown
     service-module fail-open
    interface SM1/1
     no ip address
    interface Vlan1
     no ip address
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    ip route 0.0.0.0 0.0.0.0 10.118.0.1
    control-plane
    mgcp behavior rsip-range tgcp-only
    mgcp behavior comedia-role none
    mgcp behavior comedia-check-media-src disable
    mgcp behavior comedia-sdp-force disable
    mgcp profile default
    dspfarm profile 1 conference
     codec g711ulaw
     codec g711alaw
     codec g729ar8
     codec g729abr8
     codec g729r8
     codec g729br8
     maximum sessions 7
     associate application SCCP
     shutdown
    gatekeeper
     shutdown
    telephony-service
     max-conferences 8 gain -6
     transfer-system full-consult
     fac standard
    line con 0
    line aux 0
    line 2
     no activation-character
     no exec
     transport preferred none
     transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
     stopbits 1
    line 67
     no activation-character
     no exec
     transport preferred none
     transport input all
     transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
     stopbits 1
    line vty 0 4
     transport input all
    scheduler allocate 20000 1000
    end
    CME-SIP-Phone#sh telephony-service fac
      telephony-service fac standard
        callfwd all **1
        callfwd cancel **2
        pickup local **3
        pickup group **4
        pickup direct **5
        park **6
        dnd **7
        redial **8
        voicemail **9
        ephone-hunt join *3
        ephone-hunt cancel #3
        ephone-hunt hlog *4
        ephone-hunt hlog-phone *5
        trnsfvm *6
        dpark-retrieval *0
        cancel call waiting *1

    VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured.  That's normal and is just cosmetic.  That should not be causing your registration issues.

  • Cisco ip phone 9971 registration failed with CME 8.5

    Good day!
    I have voice bundle 2951 with 15.1.3(T) IOS version and  a few 9971 ip phones. In addition to it I've downloaded current SIP firmware for these phones (sip9971.9-2-1) and configured my CME as follows:
    voice register global mode cme source-address 192.168.2.254 port 5060 max-dn 10 max-pool 5 load 9971 sip9971.9-2-1 timezone 13 create profile sync 0069043299436028!voice register dn  1 number 104 name 9971 SIP Phone label 104 mwi!voice register pool  1 id mac 688D.ABA4.A88B type 9971 number 1 104 presence call-list dtmf-relay rtp-nte codec g711ulaw no vadvoice service voip sip
      registrar server expires max 3600 min 120
    All SIP firmware files were uploaded to tftp server on CME and shared then:
    tftp-server flash:kern9971.9-2-1.sebn tftp-server flash:rootfs9971.9-2-1.sebn tftp-server flash:sboot9971.031610R1-9-2-1.sebn tftp-server flash:sip9971.9-2-1.loads tftp-server flash:skern9971.022809R2-9-2-1.sebn tftp-server flash:dkern9971.100609R2-9-2-1.sebn tftp-server system:cme/sipphone
    During the boot process all ip settings including option 150 were successfully updated by the phone:
    ip dhcp pool voip_pool   network 192.168.2.0 255.255.255.0   default-router 192.168.2.254   option 150 ip 192.168.2.254
    But when the phone tries to get files on the CME it fails. The ouput of debug tftp events command shows that there is no such configuration file on tftp:
    Jul 28 16:36:14.446: TFTP: read request from host 192.168.2.8(49158) via GigabitEthernet0/1Jul 28 16:36:14.446: TFTP: Looking for SEP68BDABA4A88B.cnf.xmlJul 28 16:36:14.446: TFTP: Sending error 1 No such fileJul 28 16:36:15.522: TFTP: Server request for port 49158, socket_id 0xA2EFEE4 for process 324Jul 28 16:36:15.522: TFTP: read request from host 192.168.2.8(49158) via GigabitEthernet0/1Jul 28 16:36:15.522: TFTP: Looking for XMLDefault.cnf.xmlJul 28 16:36:15.522: TFTP: Opened system:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3210 for process 324Jul 28 16:36:15.522: TFTP: Sending block 1 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Received ACK for block 1, socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Sending block 2 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Received ACK for block 2, socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Sending block 3 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 3, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 4 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 4, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 5 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 5, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 6 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 6, socket_id 0xA2EFE
    So, i see this file on CME router in system/cme/sipphones direcotory:
    Directory of system:cme/sipphone/  747  -rw-         825  Jul 27 2011 16:10:04 +00:00  featurePolicyDefault.xml  744  -rw-           1  Jul 27 2011 15:59:49 +00:00  OS79XX.TXT  749  -rw-        3761  Jul 27 2011 16:10:04 +00:00  SEP688DABA4A88B.cnf.xml  742  -rw-        1948  Jul 27 2011 16:10:04 +00:00  SIPDefault.cnf  745  -rw-        4376  Jul 27 2011 16:10:04 +00:00  softkeyDefault.xml  746  -rw-        4342  Jul 27 2011 16:10:04 +00:00  softkeyDefault_kpml.xml  743  -rw-          69  Jul 27 2011 16:10:04 +00:00  syncinfo.xml
    So, i dont quiet understand why the registration process was failed. Could anyone tell me if there are restrictions on the SIP firmware and IOS version in this case?
    Thank you.

    linuxchild,
    thank you. i checked this out, but i think it doesnt matter whether tftp-path statement is set or not in this case.
    Configuration files for 9971 are located in system:cme/sipphone directory by default.
    While I have this statement in tftp-server configuration, it should get this file from the server.
    tftp-server system:cme/sipphone
    i tried to configure it accordiing to this example.
    Now i can see xml file in flash direcory:
    30        1948 Aug 1 2011 09:48:52 +00:00 SIPDefault.cnf
    31          69 Aug 1 2011 09:48:52 +00:00 syncinfo.xml
    32        4342 Aug 1 2011 09:48:54 +00:00 softkeyDefault_kpml.xml
    33        4376 Aug 1 2011 09:48:54 +00:00 softkeyDefault.xml
    34        3787 Aug 1 2011 09:48:54 +00:00 SEP68BDABA4A88B.cnf.xml
    35         825 Aug 1 2011 09:48:54 +00:00 featurePolicyDefault.xml
    But i cant still get this file from tftp and have the same error:
    *Aug  1 09:50:27.385: TFTP: read request from host 192.168.2.5(49157) via GigabitEthernet0/1
    *Aug  1 09:50:27.385: TFTP: Looking for SEP68BDABA4A88B.cnf.xml
    *Aug  1 09:50:27.385: TFTP: Sending error 1 No such file
    Has anyone had such problem?

  • Cisco ip phone 9971 registration failed with CME 8.6 on WAN

    Dear  Sir
    Subject: Cisco ip
    phone  9971 registration failed
    with CME 8.6 on WAN
    I have a WAN  simulation with one Cisco2811 router one Cisco1841 router (connected with fast  Ethernet interface) plus one layer 2  switch.
    I upgraded the 2811 IOS to 15.4M and installed CME8.6, when we tried  to add 9971 sip phone If the traffic goes throw LAN (Same subnet- directly from  switch to 2811) everything is fine and the SIP phone (9971) added with no  problem but when I change the subnet and traffic goes throw WAN
    ( from 1841  routed to 2811 with default route) my phone didn't register.
    It will be great  if anybody could help!!
    If you can solve my problem, I will be happy to  compensate.

    Try binding SIP to an interface on which Phone can reach (Use "voice service voip" "sip" and then bind)
    Udit

  • Call Pickup Configuration fnc=blf+sd+cp

    Hello there,
    We recently setup a new business and have setup four Cisco SPA525G2 IP phones.  We are using a hosted PBX service and SIP accounts for our VOIP service.
    I have aproblem getting call pickup to work. In the Line Key extended function i have the following string:
    fnc=blf+sd+cp;sub=1640000@$PROXY;ext=164000@$PROXY;nme=Bob
    the blf and speed dial functions work well but the call pickup does not work. when i press the line key to pickup and incoming call on another extension i get this message "Invalid call: Bob **1640000"
    Can someone please throw somw light on this issue?
    Thanks in advance

    I have upgraded firmware to 7.5.4
    String i am using now is:
    fnc=sd+blf+cp;sub=1640000@$proxy;usr=1640000@$Proxy
    Still no luck, when i press the line key to pickup the call i get:
    Line 1 Forbidden to:*08
    *08 being the Att Console call pickup code (on both phones)

  • Applications for 9971 within CME

    Hi Everyone,
    has anyone experiences to install java midget applications (like weather forecast, calculator etc.) on the 9971 phone within a CME environment. So far I weren't able to install any application nor any web url on the phone.
    Any hint / ideas are highly appreciated.
    Thanks, Frank

    Hi Everyone,
    has anyone experiences to install java midget applications (like weather forecast, calculator etc.) on the 9971 phone within a CME environment. So far I weren't able to install any application nor any web url on the phone.
    Any hint / ideas are highly appreciated.
    Thanks, Frank

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