CME SIP phone outside call issue
Dear all,
i have cme version 9.1 on router 2921 with 7962 sccp phones and 3905 sip phone.
when i place outside call ( to pstn) using the below dial peer, call is processed.
when the call is answered by the autoattendent of the called company ( assume i called x company) , i cant press any other numbers using the sip phones.
i mean if i want to press zero for help or internal extension of the x company, these pressed numbered are not recognized by the analog panasonic PBX of the x company.
Sccp phones works well.
Any help please and below is the dial-peer.
dial-peer voice 1003 pots
trunkgroup 1
corlist outgoing CITIES
description CALLING CITIES
destination-pattern 90[1-9]......
forward-digits 8
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind control source-interface GigabitEthernet0/2.10
bind media source-interface GigabitEthernet0/2.10
registrar server expires max 36000 min 600
voice class codec 5
codec preference 1 g729r8
codec preference 2 g711ulaw
voice register global
mode cme
source-address 10.100.4.20 port 5060
max-dn 200
max-pool 100
load 3905 CP3905.9-2-1-0.loads
authenticate register
timezone 31
date-format D/M/Y
voicemail 177
tftp-path flash:
create profile sync 000473524028932A
conference hardware
voice register dn 1
number 109
allow watch
pickup-call any-group
pickup-group 170
shared-line max-calls 3
voice register pool 1
id mac 6C99.8984.9678
type 3905
number 1 dn 1
template 1
dtmf-relay sip-notify
voice-class codec 5
username SFD1 password SFD1
thanks
Hi Yahsiel,
firstly thanks for help, secondly if you don't mind i want to ask you the below if possible:
1- in my cme, is there a way when i call an internal extension (e.g 110) from an internal phone it rings normally but when i call from outside-->autoattendent answers-->when i press 110 it get transferred to another phone (e.g 111)....????
2- when i call from outside(pstn) to the cme -->when the plar command is directly to the internal extension the caller id appears but when the autoattendent answers and then transfer to the operator (by pressing zero) the caller id appears as unknown number ??????
3- is the 3905 sip phone support 1Gbps when connected to the PC, as after connecting the phones to the PCs the speed decreased up to 100Mbps?? or it is another matter?
(poe switches is cisco SG200)
regards,
Similar Messages
-
CME SIP Phone Calls in one-way (inside local network)
Hello everyone, first time here, need a little help.
I'm having some trouble to find a solution to the following problem.
Recently I've installed CME 9.1 using the router 2921. Most of the phones are SIPs, model 3905 (around 20 of them), with the last firmware updated.
Some users are complaining one way audio issue in internal calls, from a extension to another (only in sip phones)
With Wireshark capture I could see that RTP packets are being sent and receive by the router and not directly trough the phones. Is this normal in CME? When a call with problems occours (one way audio) there is no audio in one way, but router still sends confort noise packets.
Here is my config.
Thanks for any help.
Martin
##################################################################################33
System returned to ROM by power-on
System restarted at 11:29:23 BR Tue Jan 29 2013
System image file is "flash0:c2900-universalk9-mz.SPA.152-4.M2.bin"
Last reload type: Normal Reload
Last reload reason: power-on
voice service voip
no ip address trusted authenticate
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 10.3.245.1 port 5060
max-dn 60
max-pool 70
load ATA-187 ATA187.9-2-3-1
load 3905 CP3905.9-2-1-0
authenticate realm all
timezone 17
time-format 24
date-format D/M/Y
tftp-path flash:
file text
create profile sync 0094230880392697
network-locale U1
user-locale U1 load /CME-locale-pt_BR-Portuguese-8.8.2.5.tar
ntp-server 10.3.244.7 mode directedbroadcast
voice register dn 1
number 9006
name Sala_Reuniao_02
label Sala de Reuniao 2
voice register dn 2
number 9007
name Sala_Reuniao_03
voice register dn 3
number 9008
name Sala Reuniao 04
voice register pool 1
id mac 8478.ACE6.09A2
type 3905
number 1 dn 1
template 1
codec g711ulaw
voice register pool 2
id mac 8478.ACE6.0573
type 3905
number 1 dn 2
codec g711ulaw
voice register pool 3
id mac 5897.1ECD.8F8D
type 3905
number 1 dn 3
codec g711ulaw
interface GigabitEthernet0/0
no ip address
duplex auto
speed auto
interface GigabitEthernet0/0.220
encapsulation dot1Q 220
ip address 10.3.245.1 255.255.255.0
ip helper-address 10.3.244.71
h323-gateway voip bind srcaddr 10.3.245.1
telephony-service
max-ephones 5
max-dn 5 no-reg both
ip source-address 10.3.245.1 port 2000
timeouts interdigit 5
timeouts busy 12
system message XXXXXXXX
cnf-file location flash:
cnf-file perphone
user-locale U2 load CME-locale-pt_BR-Portuguese-8.8.2.5.tar
user-locale 2 PT
network-locale U2
load 7925 CP7925G-1.4.1SR1.LOADS
load 6941 SCCP69xx.9-2-1-0.loads
time-zone 17
time-format 24
date-format dd-mm-yy
max-conferences 8 gain -6
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1 dual-line
number 9001
ephone 1
mac-address D867.D9E6.F57F
ephone-template 1
type 6941
button 1:1Hi ,
We have upgarded the the firmware to the 3905.9-2-2ES2 , but show voice register pool phone-load still shows the old firmware, but the phoen itself is showing the new upgraded version on the dsiplay ...any advice is highly appricated,
ADM-CME9#show voice register pool phone-load
Pool Device Name Current-Version Previous-Version
==== =============== =========================== ===========================
1 SEP7081053DE72F Cisco/SPA502G-7.4.8a
3 SEP34BDC8C6C412 Cisco-CP3905/9.2.1
4 SEP34BDC8C64561 Cisco-CP3905/9.2.1
5 SEP54781AE1F531 Cisco-CP3905/9.2.1
6 SEP54781AE171D2 Cisco-CP3905/9.2.1
10 SEP54781AE1F544 Cisco-CP3905/9.2.1
15 SEP1CE6C77323CD Cisco-CP3905/9.2.1
16 SEP58971E282A23 Cisco-CP3905/9.2.1
17 SEP58971E2822A8 Cisco-CP3905/9.2.1
19 SEP1CE6C77321F3 Cisco-CP3905/9.2.1
30 SEP54781AE171E2 Cisco-CP3905/9.2.1
31 SEP54781AE16FD4 Cisco-CP3905/9.2.1
32 SEP54781AE16F2F Cisco-CP3905/9.2.1
33 SEP54781A1C77FD Cisco-CP3905/9.2.1
34 SEP54781A1C77DC Cisco-CP3905/9.2.1
35 SEP54781AE17527 Cisco-CP3905/9.2.1
36 SEP54781AE17766 Cisco-CP3905/9.2.1
37 SEP54781AE1731A Cisco-CP3905/9.2.1
38 SEP54781AE08B8D Cisco-CP3905/9.2.1
39 SEP54781AE123B1 Cisco-CP3905/9.2.1 -
FAC LPCOR IS NOT WORKING IN CME SIP PHONES
Dear Team,
We are planning to put FAC on SIP (7821) phones for calling long distance.
CME version is 10.0
Please find the config
gw-accounting aaa
aaa new-model
aaa authentication login h323 local
aaa authorization exec h323 local
aaa authorization network h323 local
aaa session-id common
voice register global
mode cme
source-address 10.X.X.X port 5060
timeouts interdigit 5
max-dn 500
max-pool 475
load 7821 sip78xx.10-2-1-12
authenticate register
authenticate realm router.local
timezone 35
tftp-path flash:
create profile sync 0003478159444525
voice lpcor enable
voice lpcor custom
group 1 national-FAC
voice lpcor policy national-FAC
service fac
accept national-FAC fac
application
package auth
param max-retries 0
param passwd-prompt flash0:/enter_pin.au
param abort-digit *
param user-prompt flash0:/enter_account.au
param passwd 12345
param term-digit #
param max-digits 32
username 1111 password 7 1446435A5D
voice register pool 2
lpcor type local
lpcor incoming national-FAC
lpcor outgoing national-FAC
busy-trigger-per-button 1
id mac F09E.636F.0F4B
type 7821
number 1 dn 2
template 1
cor incoming NATIONALACCESS 1 3002
dtmf-relay rtp-nte sip-notify
username user2 password cisco
codec g711ulaw
voice register dn 2
number 3002
call-forward b2bua noan 5000 timeout 20
allow watch
name 3002
label 3002
dial-peer voice 117 voip
destination-pattern 905[0256].......$
lpcor outgoing national-FAC
session protocol sipv2
session target ipv4:10.X.X.X
incoming called-number .
codec g711ulaw
no vad
label 3004
CME#dir flash:
Directory of flash0:/
1 -rw- 96910452 Oct 21 2014 03:35:18 +04:00 c3900e-universalk9-mz.SPA.153-3.M3.bin
2 -rw- 3064 Oct 21 2014 03:49:06 +04:00 cpconfig-39xx.cfg
3 drw- 0 Nov 12 2014 14:09:54 +04:00 its
14 drw- 0 Nov 12 2014 15:16:46 +04:00 GUI
32 drw- 0 Oct 21 2014 03:49:32 +04:00 ccpexp
273 -rw- 2464 Oct 21 2014 03:51:18 +04:00 home.shtml
274 -rw- 116608 Nov 12 2014 15:10:32 +04:00 CME-GUI.rar
275 -rw- 3090800 Nov 12 2014 16:35:04 +04:00 kern78xx.10-2-1-12.sbn
276 -rw- 36307280 Nov 12 2014 16:36:00 +04:00 rootfs78xx.10-2-1-12.sbn
277 -rw- 364072 Nov 12 2014 16:36:10 +04:00 sboot78xx.10-2-1-12.sbn
278 -rw- 1228 Nov 12 2014 16:36:32 +04:00 sip78xx.10-2-1-12.loads
279 -rw- 496521 Nov 12 2014 17:01:40 +04:00 music-on-hold.au
280 -rw- 23660 Nov 19 2014 14:48:40 +04:00 enter_account.au
281 -rw- 24164 Nov 19 2014 14:48:48 +04:00 enter_pin.au
261324800 bytes total (120594432 bytes free)
But when ever iam trying mobile calls call is disconnecting. please find the debugs
Nov 19 20:04:34.661: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_peer:
peer tag 40001, direction 0
Nov 19 20:04:34.661: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
lpcor International-FAC
Nov 19 20:04:34.661: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
lpcor International-FAC index 1
Nov 19 20:04:34.661: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_peer:
Return Lpcor Index 1 for Peer Tag 40001
DAMAC_AKOYA-CME#
Nov 19 20:04:39.225: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
lpcor International-FAC
Nov 19 20:04:39.225: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
lpcor International-FAC index 1
Nov 19 20:04:39.225: //-1/xxxxxxxxxxxx/LPCOR/lpcor_index_is_valid:
lpcor index 1 is valid
Nov 19 20:04:39.225: //-1/xxxxxxxxxxxx/LPCOR/lpcor_policy_validate_internal:
Source LPCOR Index=1, Target LPCOR Policy=International-FAC
Nov 19 20:04:39.225: -Traceback= 19E34D6z 581A4DCz 581AC7Fz 55B3588z 55B3063z 55AEA34z 55B6A53z 55B7255z 55B649Bz 55F5AF5z 5583EEFz 55894B6z 5589734z 55F5AF5z 558A44Az 55CF04Ez
DAMAC_AKOYA-CME#
Nov 19 20:04:39.225: //-1/xxxxxxxxxxxx/LPCOR/lpcor_policy_validate_internal:
Validate Pass; lpcor (source[1] target[1])
Nov 19 20:04:39.225: //-1/xxxxxxxxxxxx/LPCOR/lpcor_policy_validate_get_service:
FAC is enabled; lpcor (source[1] target[1])
Please advise. If iam missing any steps in this.
Thanks,
LAJAN JALEELDear Amit,
The configuration is working fine. We find out what is the exact issue.
*****Issue******
Debug voice application auth was giving an out put that
user prompt url is not found , Even though the exact directory was there under flash0:
CME#dir flash:
Directory of flash0:/
1 -rw- 96910452 Oct 21 2014 03:35:18 +04:00 c3900e-universalk9-mz.SPA.153-3.M3.bin
2 -rw- 3064 Oct 21 2014 03:49:06 +04:00 cpconfig-39xx.cfg
3 drw- 0 Nov 12 2014 14:09:54 +04:00 its
14 drw- 0 Nov 12 2014 15:16:46 +04:00 GUI
32 drw- 0 Oct 21 2014 03:49:32 +04:00 ccpexp
273 -rw- 2464 Oct 21 2014 03:51:18 +04:00 home.shtml
274 -rw- 116608 Nov 12 2014 15:10:32 +04:00 CME-GUI.rar
275 -rw- 3090800 Nov 12 2014 16:35:04 +04:00 kern78xx.10-2-1-12.sbn
276 -rw- 36307280 Nov 12 2014 16:36:00 +04:00 rootfs78xx.10-2-1-12.sbn
277 -rw- 364072 Nov 12 2014 16:36:10 +04:00 sboot78xx.10-2-1-12.sbn
278 -rw- 1228 Nov 12 2014 16:36:32 +04:00 sip78xx.10-2-1-12.loads
279 -rw- 496521 Nov 12 2014 17:01:40 +04:00 music-on-hold.au
280 -rw- 23660 Nov 19 2014 14:48:40 +04:00 enter_account.au
281 -rw- 24164 Nov 19 2014 14:48:48 +04:00 enter_pin.au
261324800 bytes total (120594432 bytes free)
my application configuration was like this:
application
package auth
param passwd-prompt flash0:/enter_pin.au
param max-retries 0
param term-digit #
param user-prompt flash0:/enter_account.au
param abort-digit *
param passwd 12345
param max-digits 32
*****Resolution*****
changed user prompt and password prompt from flash0:/ to flash:/
application
package auth
param passwd-prompt flash:/enter_pin.au
param max-retries 0
param term-digit #
param user-prompt flash:/enter_account.au
param abort-digit *
param passwd 12345
param max-digits 32
Right now lpcor is working fine for Long Distance calls with the same config.
Thanks All -
CME SIP Phones details not found
What is the reason couldnlt find the SIP Phones information in CME GUI?
Because CME GUI DO NOT support sip phones.
Thanks
Manish -
DECT phone outgoing call issue
Has anyone had issues with DECT phone outgoing calls - My new BT Studio 3500 can receive calls ok, but dialling out returns "this number is not recognised" - using my old analogue phone and it suffers no such issues. Is there something up with my phone line - I have ADSL connected, this works fine with microfilter and analogue- even when I disconnect the ADSL line the DECT phone still has an outgoing call issue. I even replaced the DECT phone with a another model previous, but the issue still remains.
Im not contracted to BT but go via TalkTalk, and just want to find out if I am setting the DECT phone up incorrectly!So rather than try and troubleshoot your problem, or take the phone in to have it checked by Apple for a hardware fault, you're just going to wait for something to magically change... OK, then.
-
Cisco CP-78XX SIP Phone Pickup Not Work on CME
Hi,
I configured some SIP phones (CP-7821, CP-7841) with pickup function. Is it the Pickup / GPickup soft keys not function as the SIP phone? If yes, then I can use the FAC to access that? And I tried the FAC std. / custom as the pickup / gpickup .. both not work ... I don't know how to use the FAC on CME? As the FAC std., if I pickup local, that I should press (**3) > call?
Ref.:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#45535
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmefacs.html#30064
This is the configuration:
CME-SIP-Phone#sh run
Building configuration...
Current configuration : 5413 bytes
! Last configuration change at 11:06:12 UTC Fri Nov 28 2014 by mtlops
version 15.4
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
service sequence-numbers
hostname CME-SIP-Phone
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.154-2.T1.bin
boot-end-marker
! card type command needed for slot/vwic-slot 0/0
enable secret 5 $XXXXXXXXXXXXXXXXXXXXXXXX
aaa new-model
aaa authentication login default local
aaa authorization console
aaa authorization exec default local
aaa session-id common
ip cef
no ipv6 cef
multilink bundle-name authenticated
stcapp feature access-code
voice-card 0
dspfarm
dsp services dspfarm
voice service pots
voice service voip
ip address trusted list
ipv4 10.118.0.0 255.255.255.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service h225-notify cid-update
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
no h225 timeout keepalive
call preserve
sip
bind control source-interface GigabitEthernet0/0
bind media source-interface GigabitEthernet0/0
registrar server expires max 600 min 60
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
voice class h323 1
h225 timeout tcp establish 3
call preserve
voice class custom-cptone ABC-Company
dualtone disconnect
frequency 425
cadence 500 500
voice register pool-type 7821
description Cisco IP Phone 7821
reference-pooltype 6921
voice register pool-type 7841
description Cisco IP Phone 7841
reference-pooltype 6941
voice register global
mode cme
source-address 10.118.0.10 port 5060
timeouts interdigit 2
max-dn 200
max-pool 100
authenticate register
authenticate realm all
timezone 42
time-format 24
date-format D/M/Y
mwi stutter
mwi reg-e164
voicemail 5000
call-feature-uri pickup http://10.118.0.10/pickup
call-feature-uri gpickup http://10.118.0.10/gpickup
tftp-path flash:
file text
create profile sync 0001170446349417
ntp-server 10.118.0.10 mode unicast
ip qos dscp af11 media
ip qos dscp cs2 signal
ip qos dscp af43 video
ip qos dscp 25 service
camera
video
voice register dn 2
number 1000
pickup-call any-group
pickup-group 1
name BB Leung
label BB Leung
voice register dn 3
number 1001
pickup-call any-group
pickup-group 1
name CC Chan
label CC Chan
voice register dn 4
number 1002
pickup-call any-group
pickup-group 1
name DD Leung
label DD Leung
voice register dn 50
mwi
voice register template 1
softkeys hold Newcall Resume
softkeys idle Newcall Redial Gpickup Pickup Cfwdall DND
softkeys seized Cfwdall Endcall Redial
softkeys connected Confrn Endcall Hold Trnsfer
voice register pool 1
busy-trigger-per-button 1
id mac A8XX.XXXX.XXXX
type 7841
number 1 dn 2
template 1
dtmf-relay sip-notify
username 1001 password 112233
codec g711ulaw
no vad
voice register pool 2
busy-trigger-per-button 1
id mac 50XX.XXXX.XXXX
type 7841
number 1 dn 3
template 1
dtmf-relay sip-notify
username 1002 password 112233
codec g711ulaw
no vad
voice register pool 3
busy-trigger-per-button 1
id mac 00XX.XXXX.XXXX
type 7821
number 1 dn 4
template 1
dtmf-relay sip-notify
username 1003 password 112233
codec g711ulaw
no vad
license udi pid CISCO2921/K9 sn FHK1407F25D
license accept end user agreement
license boot c2900 technology-package uck9
hw-module pvdm 0/0
hw-module sm 1
username mtlops privilege 15 secret 5 $1$0qqx$1WGdfRW.flJrwmY7k8eUy0
redundancy
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
ip address 10.118.0.10 255.255.255.0
duplex auto
speed auto
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
interface SM1/0
no ip address
shutdown
service-module fail-open
interface SM1/1
no ip address
interface Vlan1
no ip address
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 0.0.0.0 0.0.0.0 10.118.0.1
control-plane
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
mgcp profile default
dspfarm profile 1 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 7
associate application SCCP
shutdown
gatekeeper
shutdown
telephony-service
max-conferences 8 gain -6
transfer-system full-consult
fac standard
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
transport input all
scheduler allocate 20000 1000
end
CME-SIP-Phone#sh telephony-service fac
telephony-service fac standard
callfwd all **1
callfwd cancel **2
pickup local **3
pickup group **4
pickup direct **5
park **6
dnd **7
redial **8
voicemail **9
ephone-hunt join *3
ephone-hunt cancel #3
ephone-hunt hlog *4
ephone-hunt hlog-phone *5
trnsfvm *6
dpark-retrieval *0
cancel call waiting *1VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured. That's normal and is just cosmetic. That should not be causing your registration issues.
-
CUCM: Third Party SIP Phone "Caller ID" is not displaying for outgoing calls
Hi Team,
we are running CUCM 9.1(2a),
we have integrated Third Party SIP Phone(Avaya 1230 SIP Phone) with CUCM,
Issue: Third Party SIP Phone "Caller ID" is not displaying for outgoing calls, we are able to see only the dailed Number,
When "A" calls to "B", "A" can see only the dailed number of "B" but not the "Caller ID"
Regards
AnanthakumarAre A and B both Avaya phones?
So it looks like you're not seeing the alerting name/connected name getting updated then? Do you have alerting names configured on the directory numbers? Might need to take a look at the SIP messaging to see if the alerting name/connected name is being sent to the Avaya phones and maybe they just aren't displaying it. Might just be something that needs to be tweaked in the 46xxsettings.txt file. -
SIP to SIP Call Failures on CME to CME - sip-ua conflict/issue?
Hi,
I have two existing CME systems which I wish to allow internal calls between. These calls will go over an IPSec VPN. However the calls are failing.
Phones DN22xx - London CME 2801 - PIX505 --- Internet ---ASA5505 - India CME 2801 - Phones DN400x
I have configured dial peers on both CME's and the IPSec VPN. I can ping between both systems. The VPN allows traffic between the interface IP's of the CME systems only.
London CME (local SCCP phones 22xx):
interface FastEthernet0/0.100
encapsulation dot1Q 100 native
ip address 10.0.10.250 255.255.255.0
voice class codec 101
codec preference 1 g729r8
codec preference 2 g711ulaw
codec preference 3 g711alaw
dial-peer voice 25 voip
description *** SIP Peer to India ***
answer-address 400.
destination-pattern 400.
voice-class codec 101
session protocol sipv2
session target ipv4:192.168.15.10
incoming called-number 400.
no vad
India CME (Local SSCP phones 400x):
interface FastEthernet0/0
ip address 192.168.15.10 255.255.255.0
voice class codec 100
codec preference 1 g729r8
codec preference 2 g711ulaw
codec preference 3 g711alaw
dial-peer voice 10 voip
description *** SIP Peer to London UK ***
answer-address 22..
destination-pattern 22..
voice-class codec 100
session protocol sipv2
session target ipv4:10.0.10.250
incoming called-number 22..
no vad
The CME system at India also has an existing SIP dial peer to a service provider and has sip-ua configured (username, password, realm and registrar).
A call from India (4005) to London (DN2207) fails, the ccsip debug attached. I'm assuming its because the sip-ua configuration is being used for these calls to when I don't want it to be. The from field shows âFrom: <sip:[email protected]â when I need this to be the internal IP 192.168.15.10.
Can anyone offer any assistance with this?
Regards,
ChrisHi,
thanks for your input however thats not the problem. 201.196.128.56 isn't an address on the router, it only has one IP and its 192.168.15.10.
The 201.196.128.56 address is the NAT'd address on the firewall. So that when a SIP call is made to the internet with sip-ua the from address is the public IP.
Chris -
Incoming calls issue in Third Party SIP Phone
Hi,
Yesterday I configured my third party sip phone which is yealink in this case on cucm and successfully registered it with cucm, despite of registration i have some calling issue in this phone. I am able to make outbound calls from this phone to any other phone however issue is related to inbound calls.I tried calling its DN from anywhere but call disconnect after sometime. Also didnt get any proper sip session trace in RTMT. Kindly suggest some step to sortout this issue.
ThanksDear Manish,
Call normally dicsonnected after 30-40 sec with termination code 102 in session trace. PFB SDI trace with 5030 is Thirdparty sip phone and 5033 is c7945. Looking forward for your suggestion.
CallingPartyNumber=5033
|DialingPartition=
|DialingPattern=5030
|FullyQualifiedCalledPartyNumber=5030
|DialingPatternRegularExpression=(5030)
|DialingWhere=
|PatternType=Enterprise
|PotentialMatches=NoPotentialMatchesExist
|DialingSdlProcessId=(0,0,0)
|PretransformDigitString=5030
|PretransformTagsList=SUBSCRIBER
|PretransformPositionalMatchList=5030
|CollectedDigits=5030
|UnconsumedDigits=
|TagsList=SUBSCRIBER
|PositionalMatchList=5030
|VoiceMailbox=
|VoiceMailCallingSearchSpace=PT-LHR-LOCAL:PT-Local:Unityvmpt:PT-F6-Local:PT-ISL-LOCAL:PT-KHI-LOCAL:PT_Operator_LHR:PT_Operator_KHI:PT_Operator_ISL
|VoiceMailPilotNumber=7103
|RouteBlockFlag=RouteThisPattern
|RouteBlockCause=0
|AlertingName=Syed Ahmer
|UnicodeDisplayName=Syed Ahmer
|DisplayNameLocale=1
|OverlapSendingFlagEnabled=0
12:17:38.028 |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 172.16.200.21:[5062]:
[23928282,NET]
INVITE sip:[email protected]:5062 SIP/2.0
Via: SIP/2.0/UDP 10.100.200.11:5060;branch=z9hG4bK1ca0cc6e317649
From: "Syed Ahmer" ;tag=8787406~039e2a80-8561-4586-8954-d01ed2aa12c8-246211918
To:
Date: Thu, 30 Jan 2014 07:17:38 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Send-Info: conference, x-cisco-conference
Alert-Info:
Contact:
Remote-Party-ID: "Syed Ahmer" ;party=calling;screen=yes;privacy=off
Max-Forwards: 70
Content-Length: 0
|14,100,50,1.14103336^10.163.14.4^SEP00230432C828
12:17:38.028 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 0|14,100,50,1.14103336^10.163.14.4^SEP00230432C828
12:17:38.028 |EnvProcessUdpHandler::fireSignal - SEND: index = 0, handler = 0xaf299320|*^*^*
12:17:38.028 |EnvProcessUdpPort::fireSignal - SEND, destination = 172.16.200.21:5062|*^*^*
12:17:38.028 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 850, 172.16.200.21:5062)|*^*^* -
Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP
Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles. Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
On phone log I can see repeting next few messeges.
12:01:58a No DNS Server IP
12:01:59a Updating Trust list
12:01:59a No Trust List instaled
12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP) // at this time phone download SEP...xml file from CME
12:02:00a VPN Error: VPN is not Configured
on CME if issue DEBUG TFTP EVENTS i receive next few lines
*Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
*Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
*Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
*Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
here you can see verison info of CME
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 24-Mar-11 15:31 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command
Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
Processor board ID FGL1508252Y
3 Gigabit Ethernet interfaces
2 terminal lines
1 Virtual Private Network (VPN) Module
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
254464K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
Device# PID SN
*0 CISCO2901/K9 xxxxxxxxxxxxx
Technology Package License Information for Module:'c2900'
Technology Technology-package Technology-package
Current Type Next reboot
ipbase ipbasek9 Permanent ipbasek9
security securityk9 Permanent securityk9
uc uck9 Permanent uck9
data None None None
Configuration register is 0x2102
this is RUNNING CONFIGURATION
! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname ELTOSAN_ROUTER
boot-start-marker
boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
boot-end-marker
no aaa new-model
no ipv6 cef
ip source-route
no ip routing
no ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.5.1 192.168.5.10
ip dhcp excluded-address 192.168.5.200 192.168.5.255
ip dhcp pool phone
network 192.168.5.0 255.255.255.0
default-router 192.168.5.251
option 150 ip 192.168.5.251
ip dhcp pool data
relay source 192.168.2.0 255.255.255.0
relay destination 192.168.2.201
multilink bundle-name authenticated
crypto pki token default removal timeout 0
voice-card 0
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
fax protocol pass-through g711alaw
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 192.168.5.251 port 5060
max-dn 6
max-pool 6
load 9971 sip9971.9-1-1SR1.loads
authenticate register
tftp-path flash:
create profile sync 0005135312289902
voice register dn 1
number 207
allow watch
name GossaVM
label 207
voice register dn 3
number 101
name Dejan
label 101
mwi
voice register pool 1
id mac 000C.29C5.0011
number 1 dn 1
dtmf-relay sip-notify
username testvm password testera
codec g711alaw
voice register pool 3
id mac 04C5.A4B0.3B0D
type 9971
number 3 dn 3
presence call-list
dtmf-relay rtp-nte
username dejan password 1234
codec g711alaw
no vad
license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
hw-module ism 0
hw-module pvdm 0/0
redundancy
interface GigabitEthernet0/0
description INTERFACE INTERNAL
no ip address
no ip route-cache
duplex auto
speed auto
no mop enabled
interface GigabitEthernet0/0.2
description LAN DATA
encapsulation dot1Q 2
ip address 192.168.2.251 255.255.255.0
no ip route-cache
interface GigabitEthernet0/0.5
description LAN VOICE
encapsulation dot1Q 5
ip address 192.168.5.251 255.255.255.0
no ip route-cache
interface ISM0/0
no ip address
no ip route-cache
shutdown
!Application: SRSV-CUE Running on ISM
interface GigabitEthernet0/1
no ip address
no ip route-cache
shutdown
duplex auto
speed auto
interface ISM0/1
description Internal switch interface connected to Internal Service Module
shutdown
interface Vlan1
no ip address
no ip route-cache
shutdown
ip forward-protocol nd
no ip http server
no ip http secure-server
snmp-server community public RO
tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
tftp-server flash:United_States/g4-tones.xml
tftp-server flash:English_United_States/gd-sip.jar
control-plane
voice-port 0/0/0
voice-port 0/0/1
voice-port 0/0/2
voice-port 0/0/3
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/1/2
voice-port 0/1/3
mgcp profile default
gatekeeper
shutdown
line con 0
line aux 0
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password jebiga
login
transport input all
end
I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940 and I did not any kind of problem .
this is content of SEP....xml file for 9971
<device>
<deviceProtocol>SIP</deviceProtocol>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>Pacific Standard/Daylight Time</timeZone>
<ntps>
<ntp priority="0">
<name>0.0.0.0</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<sipPort>5060</sipPort>
</ports>
<processNodeName>192.168.5.251</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<localCfwdEnable>true</localCfwdEnable>
<callForwardURI>service-uri-cfwdall</callForwardURI>
<callPickupURI>service-uri-pickup</callPickupURI>
<callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
<callHoldRingback>2</callHoldRingback>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>2</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<remotePartyID>true</remotePartyID>
</sipStack>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel></featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name></name>
<displayName></displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
<line button="2" lineIndex="2">
<featureID>9</featureID>
<featureLabel>101</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>101</name>
<displayName>Dejan Rakic</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>
<enableVad>true</enableVad>
<preferredCodec>g711alaw</preferredCodec>
<dialTemplate></dialTemplate>
<kpml>1</kpml>
<phoneLabel></phoneLabel>
<stutterMsgWaiting>2</stutterMsgWaiting>
<disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
</sipProfile>
<commonProfile>
<phonePassword>1234</phonePassword>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
<loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
<vendorConfig>
</vendorConfig>
<commonConfig>
<videoCapability>0</videoCapability>
<ciscoCamera>0</ciscoCamera>
</commonConfig>
<sshUserId>dejan</sshUserId>
<sshPassword>1234</sshPassword>
<userId></userId>
<phoneServices>
<provisioning>2</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
<versionStamp>0131511014412102</versionStamp>
<userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
</networkLocaleInfo>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>2</transportLayerProtocol>
</device>Hello,
I'm facing exactly the same problem, that is:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the postings to this Forum, but I have not been able to solve it.
In my case the commands voice register dn and voice register pool are OK.
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811# -
Cisco SIP Phone 9971 will not register on CME 8.6
Hello,
I'm trying to configure a Cisco SIP Phone 9971,
but it won't register on CME 8.6, which is running on a 2811
The Phone shows this error message: Phone Not Registered.
And when I check the the Status Messages in the Phone, I see the following:
VPN Error: vpn is not configured
Actually, it shows all these 4 messages in a constant Loop:
12:01:59a SEP189C5DB6BD09.cnf.xml (TFTP)
12:01:59a No Trust List instaled
12:01:59a Updating Trust list
12:02:00a VPN Error: VPN is not Configured
It seems that this VPN Error is keeping the Phone from registering.
This is repeated for ever and the Phone never registers; at least that's what it appears.
However, when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
This sh voice register pool seems to indicate that the Phone has actually registered.
But I still get the Phone Not Registered message on the screen!
I did some Debugs and they also seem to indicate that the Phone has indeed registered:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
So frankly, I have no idea why the Phone keeps showing the Phone Not Registered message.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured. That's normal and is just cosmetic. That should not be causing your registration issues.
-
Cisco SIP Phone 9971 won't register on CME 8.6
Hello,
I'm facing a very strange problem:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the related-postings to this and other Forum, but I have not been able to solve it.
One of the "potential solutions" was to make sure that the Phone had a Line configured.
But I think that the commands voice register dn and voice register pool are properly configured (see config below)
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#Thank you for your reply.
I did some debugs and the results are very strange!
This is what I got:
Feb 24 18:01:12.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK08011844
From: ;tag=189c5db6bd09000260cf3daf-289a76d1
To: ;tag=52488-160A
Date: Mon, 24 Feb 2014 18:01:12 GMT
Call-ID: [email protected]
CSeq: 1000 REFER
Content-Length: 0
Contact:
Feb 24 18:01:12.291: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:172.25.140.1 SIP/2.0
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
From: ;tag=189c5db6bd0900032df02e9c-25d79707
To:
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 01 Jan 1982 00:02:41 GMT
CSeq: 101 REGISTER
User-Agent: Cisco-CP9971/9.4.1
Contact: ;+sip.instance="
000000-0000-0000-0000-189c5db6bd09>";+u.sip!devicename.ccm.cisco.com="SEP189C5DB
6BD09";+u.sip!model.ccm.cisco.com="493";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-
cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-
cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.2,X-cisco-xsi-
8.0.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:22 Name=SEP189C5DB6BD09 ActiveLoad=sip99
71.9-4-1-9.loads InactiveLoad=sip9971.9-3-2SR1-1.loads Last=reset-reset"
Expires: 3600
Feb 24 18:01:12.395: voice_reg_get_reg_expires_timer: no voice register pool found
Feb 24 18:01:12.395: VOICE_REG_POOL: Register request for (1010) from (172.35.140.12)
Feb 24 18:01:12.395: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: key(1010) contact(172.35.140.12:5060) add to contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (1010) found in contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
But right after these errors, I get the following:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
Feb 24 18:01:12.411: voice_reg_privacy_update_to_phone: delay sending privacy update during bulk registration
Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
====================
And when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
So apparently the Phone is actually registered!
However, the Phone screens still shows this message: Phone Not Registered.
So frankly I don't understand what's going on!
I really hope somebody can help. Thanks! -
CUCM 8.6 Dropped call transfers involving SIP phones
Hi All,
I am a developer who has been tasked with figuring out why call transfers are being dropped by Cisco CUCM when the original call comes from a SIP phone. This scenario works:
Cisco phone calls another Cisco phone, which transfers the original call to a SIP phone
These scenarios do not work:
SIP phone calls Cisco phone, which transfers the original call to another Cisco phone
SIP phone calls Cisco phone, which transfers the original call to another SIP phone
I have researched the Call Manager traces to the best of my ability, and I see some info in there that could potentially point to the source of the problem. I am just unable to understand what the trace means:
10:23:08.672 |//SIP/SIPCdpc(1,74,2342)/ci=24377698/ccbId=175645/scbId=0/active_CcDisconnReq: ccDisconnReq.onBehalfOf=Media : ccDisconnReq.s.sv=2 : ccDisconnReq.c.cv=47 |1,100,63,1.93259^10.10.10.85^*
10:23:08.672 |//SIP/Stack/Info/0x0/sipConstructContainerContext #### Created container=0xb0b42f58|1,100,71,1.1^*^*
10:23:08.672 |//SIP/SIPCdpc(1,74,2342)/ci=24377698/ccbId=175645/scbId=0/appendReasonHdr: appendReasonHdr - Invalid Disconnect Cause(cause=47), No Reason Header Appended|1,100,63,1.93259^10.10.10.85^*
10:23:08.672 |//SIP/SIPCdpc(1,74,2342)/ci=24377698/ccbId=175645/scbId=0/appendRPIDHdrForOriginalCalledParty: SIP device does not Support Orig Dialled Phone nego: 0|1,100,63,1.93259^10.10.10.85^*
I have been wondering whether this could be a codec issue, however the SIP phones we are using are configured with the following codecs:
G711U
G711A
G722
ILBC
GSM
and our SIP software is also set to accept the first codec offered by the remote side. It seems from the SIP client logs that G722 is being used as the codec to communicate with the Cisco phones, but perhaps I'm misinterpreting.
I have attached a CUCM trace of a call from a SIP phone (ext. 491) to a Cisco handset (ext. 170) where the Cisco handset attempts to transfer the call to another SIP phone (ext. 492). The trace snippet shown above is from this log.
I would really appreciate it if someone more experienced with VoIP/SIP/CUCM could take a look and offer any ideas on what the issue might be, and also how we might be able to address it. I can try to provide more info about our CUCM configuration if needed.
Thanks in advance!Leslie, so here is what I found from the traces....
To understand the difference we need to understand how cucm performs call transfers from a sccp signalling point and a sip signalling point
SCCP
When the transfer key is pressed
1. CUCM sends a CloseReceiveChannel and StopMediaTransmission to the IP phone involved in active media (referenced by the callids)
NB, here CUCM updates the call state on the phone to a call state of 8 which is "Hold"
2.CUCM tells the held party to listen MOH from MOH server
3.CUCM establishes newcall leg with the intended transfered destination..Once this call is connected
4.CUCM receives a new Transfer instruction from the transferring phone to connect the held party
5..CUCM sends a CloseReceiveChannel between the held phone and MOH server (to tear down the media)
6. Next CUCM sends a CloseReceiveChannel and StopMediaTransmission to the transfering party & transfered party to remove Xferring party from call
7. finally CUCM sends OpenReceiveChannel between the original called party and the transfered party..and call is done
For SIP signalling. when the first transfer key is pressed
1. CUCM sends invite (re-invite) with an inactive SDP (a=inactive) to indicate a break in media path
2. CUCM sends a Delayed offer to insert MOH or to resume Media stream
NB: CUCM expects a sendrecv offer with SDP to the DO. (NB:if cucm gets an inactive offer SDP in the 200 OK instead of providing a send-recv offer SDP, the media path remains in an inactive state and causes calls to dropcall will drop),CUCM sends an ACK with sendonly to the 200 OK
3.CUCM establishes newcall leg with the intended transfered destination..Once this call is connected
4.CUCM receives a new Transfer instruction from the transferring phone to connect the held party
5. Next CUCM sends a re-invite with an inactive SDP to indicate a break in media path to MOH (in attempt to complete transfer)
6.Next CUCM sends an inactive SDP to indicate a break in media path between transfering party & transfered party to remove Xferring party from call
7. Next CUCM sends a DO re-invite to connect the transfered party. The far end then sends 200 OK with the required SDP to connect the call
Now having explained all of these, we need to look at where the call is failing for SIP-----SCCP----SIP calls without MTP
lets look at succesful SCCP-----SCCP-----SIP without MTP
Point 4 above
++++++++Extension 170 presses the transfer button to connect the two calls (Callid=24378483)+++++++++++++
(0003395) SoftKeyEvent softKeyEvent=4(Trnsfer) lineInstance=1 callReference=24378483
Point 5 above
++++Next CUCM closed the media between extension 160 and MOH server callid=24378480(this is the only active call on this callid)+++
(0003396) CloseReceiveChannel conferenceID=24378480 passThruPartyID=16777845. myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a89(10.10.10.137)
Point 6 Above
+++++Next cucm closes the call between extension 170 and 490 callid=(24378483)++++++++
(0003395) CloseReceiveChannel conferenceID=24378483 passThruPartyID=16777847. myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a8b(10.10.10.139)
(0003395) StopMediaTransmission conferenceID=24378483 passThruPartyID=16777847. myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a8b(10.10.10.139)
Point 6 above for the sip side (since the destination is SIP, to tear down media to SCCP phone, so as to connect the caller to the xfered party)
+++++++Next CUCM sends a re-invite with a=inactive SDP to the sip phone ++++++++++++
//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 62220 index 1890
[885626,NET]
INVITE sip:[email protected]:62220;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK23332dbee978
From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
o=CiscoSystemsCCM-SIP 192115 2 IN IP4 10.10.10.195
s=SIP Call
c=IN IP4 0.0.0.0
m=audio 24560 RTP/AVP 9 101
a=rtpmap:9 G722/8000
a=ptime:20
a=inactive-----------------------------------------------------Inactive
Still part of Point 6 for SIP signalling
++++++++++++Next sip phone responds with a 200 OK recevonly SDP +++++++++++++++++++
//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 62220 index 1890 with 683 bytes:
[885628,NET]
SIP/2.0 200 OK
v=0
o=- 18077 11099 IN IP4 10.10.10.104
s=yasdjip
c=IN IP4 10.10.10.104
t=0 0
a=ptime:20
a=recvonly-------------------------------------a=recvonly
Finally Point 7 above..
+++++++++++++=Next cucm sends a DO re-invite to extension 492-sip phone++++++++++
//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 62220 index 1890
[885630,NET]
INVITE sip:[email protected]:62220;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK233534ffec4a
From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
To: ;tag=5B0E9816C2CA6D70F3166FB972EDE4C2
+++++++Next we get a 200 OK from sip phone with sdp=sendrecv+++++++++=
/SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 62220 index 1890 with 683 bytes:
[885634,NET]
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK233534ffec4a
Contact:
From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
Call-ID: [email protected]
v=0
o=- 18077 11099 IN IP4 10.10.10.104
s=yasdjip
c=IN IP4 10.10.10.104
t=0 0
m=audio 16574 RTP/AVP 9 101
a=rtpmap:101 TELEPHONE-EVENT/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
+Now CUCM sends an OpenReceiveChannel and start media xmission to sccp phone (callid=24378480) with media parameters of sip phone++++++
(0003396) OpenReceiveChannel conferenceID=24378480 passThruPartyID=16777848 millisecondPacketSize=20 compressionType=6(Media_Payload_G722_64k) RFC2833PayloadType=101 qualifierIn=? sourceIpAddr=IpAddr.type:0 ipAddr:0x0a0a0a68000000000000000000000000(10.10.10.104). myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a89(10.10.10.137)
(0003396) startMediaTransmission conferenceID=24378480 passThruPartyID=16777848 remoteIpAddress=IpAddr.type:0 ipAddr:0x0a0a0a68000000000000000000000000(10.10.10.104)
remotePortNumber=16574 milliSecondPacketSize=20 compressType=6(Media_Payload_G722_64k) RFC2833PayloadType=101 qualifierOut=?. myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a89(10.10.10.137)
+++++++++++=Next Phone sends its ACK+++++++++++++++
(0003396) OpenReceiveChannelAck Status=0, IpAddr=IpAddr.type:0 ipAddr:0x0a0a0a89000000000000000000000000(10.10.10.137), Port=20352, PartyID=16777848
+++++++++++=Next CUCM sends ACK to 200 OK from SIP Phone+++++++++++
//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 62220 index 1890
[885635,NET]
ACK sip:[email protected]:62220;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK23366067b8c0
From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
To: ;tag=5B0E9816C2CA6D70F3166FB972EDE4C2
Date: Tue, 19 Feb 2013 21:44:45 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 103 ACK
Allow-Events: presence
Content-Type: application/sdp
Content-Length: 237
v=0
o=CiscoSystemsCCM-SIP 192115 3 IN IP4 10.10.10.195
s=SIP Call
c=IN IP4 10.10.10.137
b=TIAS:64000
b=AS:64
t=0 0
m=audio 20352 RTP/AVP 9 101
a=rtpmap:9 G722/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
Now at this point all is well...and the call is connected....
Now here is where the call is failing on the SIP-SCCP-SIP call without MTP
From Point 2 above, CUCM sends a DO to insert MOH, and then gets response, then sends an ACK to 200 Ok back to SIP Phone..
//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 53361 index 1810
[881160,NET]
ACK sip:[email protected]:53361;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK22035ecc1fcb
From: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
To: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
Date: Tue, 19 Feb 2013 17:38:50 GMT
Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
Max-Forwards: 70
CSeq: 102 ACK
o=CiscoSystemsCCM-SIP 190666 3 IN IP4 10.10.10.195
s=SIP Call
c=IN IP4 10.10.10.195---------------------------------------IP address of MOH server
t=0 0
m=audio 4000 RTP/AVP 0--------------------------------MOH port 4000
a=rtpmap:0 PCMU/8000
a=ptime:20
a=sendonly---------------------------------------------------------sendonly
+++++NOW Point 6 above (SIP) CUCM sends a=inactive to break media path to MOH server to connect caller and xfered party++++++
//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 53361 index 1810
[881161,NET]
INVITE sip:[email protected]:53361;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK22045bb7f918
From: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
To: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
Date: Tue, 19 Feb 2013 17:39:04 GMT
Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 103 INVITE
Max-Forwards: 70
Expires: 180
Allow-Events: presence
Remote-Party-ID: ;party=calling;screen=yes;privacy=off
Contact:
Content-Type: application/sdp
Content-Length: 164
v=0
o=CiscoSystemsCCM-SIP 190666 4 IN IP4 10.10.10.195
s=SIP Call
c=IN IP4 0.0.0.0--------------------------------------------------------------------Media IP is 0.0.0.0
t=0 0
m=audio 4000 RTP/AVP 0
a=rtpmap:0 PCMU/8000
a=ptime:20
a=inactive---------------------------------------------------------------------media inactive
At this point, we should get a response back from the sip phone...
and here is what we got..
++Trying which is expected++++
//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 53361 index 1810 with 331 bytes:
[881162,NET]
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK22045bb7f918
From: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
CSeq: 103 INVITE
To: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
Content-Length: 0
++++++++Then we get a BYE+++++++++++++++
/SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 53361 index 1810 with 576 bytes:
[881163,NET]
BYE sip:[email protected]:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.104:53361;branch=z9hG4bKa2vdQvR7J9OiMyjU;rport
Contact:
Max-Forwards: 70
From: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
Allow: OPTIONS, INVITE, ACK, REFER, CANCEL, BYE, NOTIFY
Supported: replaces, path
User-Agent: Acrobits Softphone Business/2.4.8
To: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
CSeq: 3 BYE
Content-Length: 0
So this is the root cause of the problem. Your SIP phone does not know how to respond to multiple media break between it and the MOH server.
The difference between this and the succesful SCCP-SIP--SCCP, is that the held party was a sccp phone, hence the sip phone only has to process one a=inactive SDP message, where as in the SIP-SCCP-SIP, the help party was sip, so the sip phone has to process two a=inactive SDP messages
Now what is the difference when MTP is involved! A Big difference. MTP stays in the media path. So there is never a break in media and no inactive SDP attribute is sent. The flow looks like below:
for the initial call...The SIP phone sends its media to MTP and likewise the SCCP phone
SIP------Media------MTP------------Media-------SCCP Phone
When the new destination is dialled and transfer is commited,
SIP-------------media----MTP--------media---------MTP
The final invoite sent to connect 492 and 491 has MTP as the IP address to connect Media to.
++++++++Ivite to 492 ++++++++++++++
INVITE sip:[email protected]:61303;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK231a3b24b862
From: ;tag=192048~d8e94532-127d-4dca-bba0-64b1675da032-24378472
To: ;tag=78FF5BF6C019A55EA020B69BB6A767E2
Date: Tue, 19 Feb 2013 21:24:59 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 102 INVITE
Max-Forwards: 70
Expires: 180
Allow-Events: presence
Remote-Party-ID: ;party=calling;screen=yes;privacy=off
Contact:
Content-Type: application/sdp
Content-Length: 214
v=0
o=CiscoSystemsCCM-SIP 192048 1 IN IP4 10.10.10.195
s=SIP Call
c=IN IP4 10.10.10.195---------------------------------------------------------------the MTP ip address
t=0 0
m=audio 25038 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
+++++++Invite to 491 +++++++++++++++++
//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.94 on port 50376 index 1887
[885429,NET]
INVITE sip:[email protected]:50376;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK231b78d1b56
From: ;tag=192046~d8e94532-127d-4dca-bba0-64b1675da032-24378467
To: "491" ;tag=F13CE94DE942C47680356A647DC7F916
Date: Tue, 19 Feb 2013 21:24:59 GMT
Call-ID: AE7045FFB2D8D9C28D54651473A14A5D41B5B93C
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Max-Forwards: 70
Expires: 180
Allow-Events: presence
Remote-Party-ID: "Leslie2" ;party=calling;screen=no;privacy=off
Contact:
Content-Type: application/sdp
Content-Length: 237
v=0
o=CiscoSystemsCCM-SIP 192046 1 IN IP4 10.10.10.195
s=SIP Call
c=IN IP4 10.10.10.195----------------------------------------MTP
b=TIAS:64000
b=AS:64
t=0 0
m=audio 25030 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
Wao! That was a long one isnt it...It was fun too.
So now you can look at your sip phones and see if they can accept two inactive sdp messages within the same call. That way you can remove MTP. otherwise you will have MTP involved in every single call involving a sip phone, even if they do not involve transfers
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared" -
Dear All,
We have two cucm Clusters in Different Locations between that clusters i created
Inter-Cluster Trunk (Non-Gatekeeper Controlled) Now all are working fine Between Clusters
audio calls & Video calls between sccp 8945 phones , but iam facing a Problem with third party
Video Phones (Polycom VVX 1500 ) Third Party SIP Phones located in second cluster, From 1 st cluster cisco 8945 Video
phone to 2nd cluster Polycom Video phone all calls are works for voice call only, but no video ,
Please Suggest me Solution.
Thank you,
SrimanTry setting up a SIP trunk between the two clusters and set a route patten just to the VVX 1500 and check how that goes.
From memory inter-cluster trunks are a H.323 like protocol which might have video inter-op issues with the Polycom device. -
CUCM Third Party SIP Phone "Time" issue
Hi Team,
we have setup with Avaya 1230 SIP Phone,
and this phone we added to CUCM using "Third Party Basic SIP Phone" option.
Once registered with Call Manager "Date and time" in SIP Phones was showing fine.
we have reset the entire device pool, after that all the Avaya 1230 SIP Phone "Time" is showing +1 hour from the normal time.
How we can reslove this issue.
CUCM Version: 9.1(2a).
SIP Phone Model: Avaya 1230Thanks for the Suggestion Manish,
I have tried the same But its not working,
In the phone level we have the option to change the "Time Zone", The same we have changed to GMT+5:30 Indian Standard Time.
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