Cmon apple, itunes, quicktime-fix this problem

Question

Does itunes, apple, and quicktime know this problem (buffer overrun/ c++viusal) exists?
I'm guessing by the looks of this discussion board that there are hundreds of viewers that have this problem and 10's of thousands who havn't griped yet.
$900 worth of ipods in my family and they are all rendered useless!!!
  Windows XP  
  Windows XP  

Answer 1

That buffer overrun error affects many programs, not just QuickTime and iTunes. Do a search and you'll find that error reported quite commonly. So while I can't say for certain, it may be a problem with your system, not with QT or iTunes per se.
Here are some things to try (collected from other web sites):
First, download and install the Ewido antispyware security suite (you can download a trial version of the program). When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu". Launch ewido. You will need to update Ewido to the latest definition files. On the left hand side of the main screen click update, then click on Start Update. The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:
Click on scanner
Click on Complete System Scan and the scan will begin.
While the scan is in progress you will be prompted to clean files, click OK
When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report. (it may be useful if spyware is detected that cannot be removed)
Save the report .txt file to your desktop.
Then close Ewido and, if it reported any infections, reboot and try iTunes and QuickTime and see if matters have improved..
If that doesn't help or doesn't turn up anything, try this:
Try running Disk Cleanup from System Tools or CCleaner (freeware) to remove unnecesary files. Then run the Disk Defragmenter from System Tools.
Next, click Start then Run and type chkdsk /f (Note the space before /f) and click "OK". This procedure is going to want to run on reboot so go ahead and type Y at the prompt and press "Enter" Reboot your machine. This might take a while depending on what it finds...Do Not interrupt this operation!
When it completes and is back to the desktop, try QuickTime/iTunes and post back with how it is running.
Hope this helps.