CMS is not started

Hi, I installed trial version of Business Objects Edge series. DUring installation system asked me to logon into CMS to configure but I don't know what password I was suppose to give and thus after multiple tries I decided not to logon. Now I see that CMS server is stopped and I am not able to start and I dont know what to do. I can not at all login into anything.
Thanks,

Hi, The version is 11.5.8.826.
The serve log is given below. I repeat that during the end of installation it asked me to enter the password for CMS. I did not know what the password would be so I had to cancel that and thus CMS did not get configured. Please let me know how I can do it now or I have to reinstall. Please also let me know what would be the first time password.
================================
Timestamp ProcessID ThreadID Message
[Fri Aug 01 03:05:29 2008] 1924 660 assert failure: (.\ObjectSubsystem.cpp:1663). (thisList->RemoveKey( pf ) : no message).
========================
Edited by: Kalpesh Pandey on Aug 1, 2008 3:46 PM

Similar Messages

[XI 3.1] [error] [PostInstallScritps::WaitForCMS] CMS is not started

solaris
Oracle 11g
Tomcat 5.5
BOE xi 3.1 sp3
When I install BO It installs with one error message
[error] [PostInstallScripts::WaitForCMS] CMS is not started, giving up.
we are doing clustering on our UAT servers(2 servers), i did the installation on node 1( i mean server 1) it was good i am able to login into cmc and see all the servers up and running.
When i install it on node2(server 2) which i need to cluster i am unable to install it properly.I did expand or custom installation and i am using the existing CMS whose system you want to expand this is the error message i am getting
[error] [PostInstallScripts::WaitForCMS] CMS is not started, giving up.

Are both servers have same OS version and patches :yes
Are you using same Oracle client version : yes
What is the exact version of your oracle client :11.1
Are all ENV variables set the same on both servers : yes
During installation CMS service attempts to start, so that some post install scripts can be run. In your case CMS failed to start, so installer was not able to run those scripts....
if you look at your ccm.config file - do you see the SIA in there :
#!/bin/sh
SERVICENAME_AUDIT="ODST01U"
NAMESERVER="tss5s363n2"
DBTYPE="Oracle"
INSTALLTYPE="custom"
REINIT="no"
BOBJEVERSION="12.0"
SHUTDOWNPORT="8005"
REGFILE="/apps/efs_bobj/software2/bobj1/bobje/data/.bobj"
DBTYPE_AUDIT="Oracle"
CLUSTER_NAMESERVER="169.69.194.76"
CONNECTORPORT="8080"
SIAPORTNUMBER="6410"
BOBJELANG="en"
BOBJELICENSEKEY="XXXX-XXXK43G-00UA00M-P1X2"
PRODUCTID_NAME="BusinessObjects"
PRODUCTID_VER="12.3"
LOCALNAMESERVER="tss5s363n2"
PIDDIR="/apps/efs_bobj/software2/bobj1/bobje/serverpids"
CMSCLUSTER="yes"
REDIRECTPORT="8443"
SIANODENAME="cmsbobj2"
INSTALL_DIR="/apps/efs_bobj/software2/bobj1/bobje/"
DEFAULT_NAMESERVER="tss5s363n2"
BOBJEUSERNAME="a_efsbobj"
CMSNAMESERVER="tss5s363n2"
DATABASEUID="bocms"
BOBJEDIR="/apps/efs_bobj/software2/bobj1/bobje/"
BOBJEINSTALLLOCAL="user"
SERVICENAME="ODST01U"
CMSPORTNUMBER="6405"
CLUSTERPORTNUMBER="6400"
cmsbobj2LAUNCH='"/apps/efs_bobj/software2/bobj1/bobje/enterprise120/generic/bobjrestart.sh" -protect "/apps/efs_bobj/software2/bobj1/bobje/enterprise120/generic/javalaunch.sh" "-
Dbobj.root.internal=/apps/efs_bobj/software2/bobj1/bobje" -Djava.net.preferIPv4Stack=false -jar "/apps/efs_bobj/software2/bobj1/bobje/java/lib/SIA.jar" -boot "/apps/efs_bobj/soft
ware2/bobj1/bobje/enterprise120/solaris_sparc/_boe_cmsbobj2.bootstrap" -cmspath "/apps/efs_bobj/software2/bobj1/bobje/enterprise120/solaris_sparc/boe_cmsd" -cmsdir "/apps/efs_bob
j/software2/bobj1/bobje" -port "6410" -pidFile "/apps/efs_bobj/software2/bobj1/bobje/serverpids/cmsbobj2.pid" -loggingPath "/apps/efs_bobj/software2/bobj1/bobje/logging" -name "c
msbobj2" -dbinfo "/apps/efs_bobj/software2/bobj1/bobje/enterprise120/solaris_sparc/_boe_cmsbobj2.dbinfo" -piddir "/apps/efs_bobj/software2/bobj1/bobje/serverpids"
what happens if you run cmsdbsetup.sh - does it show correct DB connectivity and cluster name : when i executed cmsdbsetup.sh command i am able to see this
Current CMS Data Source: ODST01U
Current cluster name: tss5s363n1.svr.us.XXX.net:6400
err: ERROR Failed to get auditing data source name. (STU00164)
err: Error description: The data source name (DSN) could not be extracted from the connection string.
if you run serverconfig.sh and list all SIA - does it show any SIA's :
i am able to see cmsbobj2 (sia)
Edited by: richa123 on Mar 1, 2011 6:28 PM

After Fresh Install CMS does not start

Hello BO Gurus,
I have got a blank Installation of BO 4.0.
At Install CMS does not start.
I have got a:
- BO 4.0
-Windows 7 Server Enterprise, SP1
Trace shows:
....Server MSMYSERVER3:6400 ... was not found or is possibny down.... (FWM 01003) Connection refused: connect
...Is the CMS alive? Ensure the CMS supports SDK version 1400
How to start CMS ?
Which Username to take to start CMS ?
What is SDK version 1400 + ?
Where to get SDK version 1400 + ?
Thank You !
Best Wishes
Martin

Could also be a database connection issue.
What database are you running?
We've had an issue where the database (MSSQL) was hosted on a seperate server and where Windows Authentication was used. To resolve the issue, we had to change the Server Intelligence Agent (SIA) service to start with the Windows/domain account.
Regards,
CJ

CMS Will not start. MS SQL not starting. Error: 9003, Severity: 20, S

Sometime in the last two weeks, the master MS SQL database has been corrupted. As a result the Central Management Server will not start and we can not log into our online Crystal Reports viewer. We are running 11.0.0.1282 and what ever version of MS SQL that installed with Business Object and Crystal Reports.
Is there anyway to recover this master database (no, we do not have a backup). Can it be reinitialized and then what steps do I need to go through to get back at our reports?
Thanks...
Glenn

Hi,
if you dont have a backup its getting worse. The CMS DB and FileStore Backups need to be in synch. You can re- initialize the DB...but all your Objects will be lost.
If the CMS doesnt start, you even cant backup your repots, universes etc. using the local client tools.
Regards
-Seb.

CMS is not starting

Hello,
I am facing issue when trying to start the BOE CMS from CCM. The error message shows in event viewer is
The root server reported an error Initialization Failure. (Reason: Database access error. Reason ORA-00942: table or view does not exist.).
The CMS.log is showing this too:
[Thu Jan 29 23:39:51 2009] 7212 7744 assert failure: (.\dbssoracle_impl.cpp:465). (0 : ORA-00942: table or view does not exist)
- I verified that the BOE CMS data base server is up and running. i am able to connect through sql developer to repository.
- I restarted the DB server/BOE server , even after this i am getting the same error message
- I stop/start the oracle listener also. Still no luck.
Could you please tell me if you have any idea how to resolve this issue.
Thanks in advance.

Hi Prakash,
You need to check the schema you have your DB connecting to. Ensure it is the correct one. Then log onto the scham using Oracle and see what tables and views you can see. If you update these to the post I will do a comparison, depending on the version that you have.
Regards
Alan

Cms does not start on linux

Hi Experts,
I did a restart of my BOE 3.1 linux server and since then my cms is down.
Environment:
BOE 3.1 SP1
RHEL5 64 bit
mysql cms db
1. After reboot of the linux server, i ran the startservers script.
2. serverpids directory contains only files for the 2 SIA's. None were created by for the cms other servers.
3. tried enabling and starting cms server by running ccm -managedstart. No luck.
please help!
Deepu.

Hey Denis,
Please see my answers below...
why do you have 2 SIA's ?
I don't know. somebody else created it. I am unable to delete it using serverconfig as no cms is up.
is there a port conflict between them ?
l think so... the ccm.config shows that both are using 6410
I have chn
what do the SIA logs and CMS logs say ?
SIA Log
2012-08-22 17:04:13.024 FATAL main
Failed to initialize CAD Servant.
2012-08-22 17:04:13.024 FATAL main
Unable to start the Server Intelligence Agent.
CCM Log
Wed Aug 22 2012 17:07:24 GMT0530 (IST) /CA/SharedComponents/bobje/setup/jscripts//ccmunix.js started at Wed Aug 22 2012 17:07:24 GMT0530 (IST)
Wed Aug 22 2012 17:07:24 GMT+0530 (IST) About to process commandline parameters...
Wed Aug 22 2012 17:07:24 GMT+0530 (IST) Finished processing commandline parameters.
Wed Aug 22 2012 17:07:24 GMT+0530 (IST) Creating session manager...
Wed Aug 22 2012 17:07:24 GMT+0530 (IST) Logging onto CMS...
Wed Aug 22 2012 17:07:24 GMT+0530 (IST) err: ERROR Couldn't logon to CMS (STU00152)
Wed Aug 22 2012 17:07:24 GMT+0530 (IST) err: Error description: The system rhel64.sprintdev.local can be contacted, but there is no Central Management Server running at port 6400.
if you can post content of your ccm.config file it might help.
#!/bin/sh
SERVICENAME_AUDIT="BOE120_AUDIT"
NAMESERVER="RHEL64"
DBTYPE="MySQL"
INSTALLTYPE="new"
REINIT="yes"
BOBJEVERSION="12.0"
SHUTDOWNPORT="8005"
REGFILE="/CA/SharedComponents/bobje/data/.bobj"
DBTYPE_AUDIT="MySQL"
CLUSTER_NAMESERVER=""
CONNECTORPORT="8080"
SIAPORTNUMBER="6410"
BOBJELANG="en"
BOBJELICENSEKEY="C801H-3Y5RP2M-RN0A00A-BHVX"
MYSQLHOSTNAME="127.0.0.1"
PRODUCTID_NAME="BusinessObjects"
PRODUCTID_VER="12.1"
LOCALNAMESERVER="RHEL64"
PIDDIR="/CA/SharedComponents/bobje/serverpids"
CMSCLUSTER="no"
REDIRECTPORT="8443"
SIANODENAME="SIA"
DEFAULT_NAMESERVER="RHEL64"
INSTALL_DIR="/CA/SharedComponents/bobje/"
BOBJEUSERNAME="oracle"
CMSNAMESERVER="RHEL64"
DATABASEUID="BusinessObjects"
INSTALLMYSQL="yes"
BOBJEDIR="/CA/SharedComponents/bobje/"
BOBJEINSTALLLOCAL="user"
SERVICENAME="BOE120"
CMSPORTNUMBER="6400"
CLUSTERPORTNUMBER="6400"
SERVICEPORT="3306"
SERVICEPORT_AUDIT="3306"
MYSQLHOSTNAME_AUDIT="127.0.0.1"
SIALAUNCH='"/CA/SharedComponents/bobje/enterprise120/generic/bobjrestart.sh" -protect "/CA/SharedComponents/bobje/enterprise120/generic/javalaunch.sh" "-Dbobj.root.internal=/CA/SharedComponents/bobje" -Djava.net.preferIPv4Stack=false -jar "/CA/SharedComponents/bobje/java/lib/SIA.jar" -boot "/CA/SharedComponents/bobje/enterprise120/linux_x86/_boe_SIA.bootstrap" -cmspath "/CA/SharedComponents/bobje/enterprise120/linux_x86/boe_cmsd" -cmsdir "/CA/SharedComponents/bobje" -port "6410" -pidFile "/CA/SharedComponents/bobje/serverpids/SIA.pid" -loggingPath "/CA/SharedComponents/bobje/logging" -name "SIA" -dbinfo "/CA/SharedComponents/bobje/enterprise120/linux_x86/_boe_SIA.dbinfo" -piddir "/CA/SharedComponents/bobje/serverpids" -noauditor '
SIA1LAUNCH='"/CA/SharedComponents/bobje/enterprise120/generic/bobjrestart.sh" -protect "/CA/SharedComponents/bobje/enterprise120/generic/javalaunch.sh" "-Dbobj.root.internal=/CA/SharedComponents/bobje" -Djava.net.preferIPv4Stack=false -jar "/CA/SharedComponents/bobje/java/lib/SIA.jar" -boot "/CA/SharedComponents/bobje/enterprise120/linux_x86/_boe_SIA1.bootstrap" -cmspath "/CA/SharedComponents/bobje/enterprise120/linux_x86/boe_cmsd" -cmsdir "/CA/SharedComponents/bobje" -port "6410" -pidFile "/CA/SharedComponents/bobje/serverpids/SIA1.pid" -loggingPath "/CA/SharedComponents/bobje/logging" -name "SIA1" -dbinfo "/CA/SharedComponents/bobje/enterprise120/linux_x86/_boe_SIA1.dbinfo" -piddir "/CA/SharedComponents/bobje/serverpids" -noauditor '
is MySQL running on the same box ?
Yes.
is it running - use ps -ef command to see what's running.
I think so... the command gives me
mysql
14245 14198 0 15:28 ?
00:00:00 /usr/libexec/mysqld --basedir=/u
thanks!
Deepu.

CMS is not started, giving up while Insatlling Business Objects XI 3.0

Hi
I am trying to install Business Objects XI 3.0 in Linux. But it is failing at 55% all the time. I checked the log at that time and it is like
*[info] Return code from cmslogon.jar: 1*
*[info] ... waited for 160 seconds ...*
*=== [1249047696] Begin: Execution of Java: -jar "/bobje/BO1/setup/utils/cmslogon/cmslogon.jar" "pokcbsapdb13:6400" Administrator "" secEnterprise*
*=== [1249047696] Begin: /bobje/BO1/bobje//jdk/bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -jar "/bobje/BO1/setup/utils/cmslogon/cmslogon.jar" "pokcbsapdb13:6400" Administrator "" secEnterprise 2>&1*
*[info] Working directory: /bobje/BO1/bobje*
*[info] Return code: 1*
*=== [1249047697] End: /bobje/BO1/bobje//jdk/bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -jar "/bobje/BO1/setup/utils/cmslogon/cmslogon.jar" "pokcbsapdb13:6400" Administrator "" secEnterprise 2>&1*
*=== [1249047697] End: Execution of Java: -jar "/bobje/BO1/setup/utils/cmslogon/cmslogon.jar" "pokcbsapdb13:6400" Administrator "" secEnterprise*
*[info] Return code from cmslogon.jar: 1*
*[info] ... waited for 170 seconds ...*
and this is repeating till 210 seconds
I have opted for this steps while installing
1. New enterprise install ( enable severs after installation)
2. Default ports
3. Use existing database(oracle).
4. Use existing Java application server, do not deploy web applications.
Please help with your suggestion.

Hi Tim,
I already try installing with MySql and I can see again these messages in my installation log file.
At the moment SAP Support can not give any advice to resolve this problem, do you have any idea why this can be?? and if somebody know anything about the error message that said "method amibiguos" because i believe there is the problem.
These are the resolution sending by SAP, I already try this but still the same.
Symptom
Segmentation fault during the CMS initialization phase of the install
Core file may be created in the <bobje> directory and install will abort
Gdb output of the core file shows the following:
#0 0xf63cdeee in process_next_block () from <install location>/bobje/enterprise120/linux_x86/libWrapCryptoC.so
Reproducing the Issue
1. Launch installation of XIR3 or XIR3.1 on Linux running on AMD Quad Core Opteran chipset
2. Monitor the installation and notice that at approximately 55% during the install the CMS initialization phase will begin
3. CMS initialization will throw a segmentation fault and the installation will abort
Cause
The issue has been identified as a product defect and tracked under ID ADAPT01258674. The defect is in a 3rd party library which is embedded in Business Objects XI3.1 release.
Resolution
Launch the Business Objects XI3.1 installation on Linux.
Wait for the installer to extract the libWrapCryptoC.so file under <install location>/bobje/enterprise120/linux_x86 directory. This will happen well before the install reaches 55% completion.
While the install is running, and before the CMS initialization begins, replace the libWrapCryptoC.so under the <install location>/bobje/enterprise120/linux_x86directory with the modified file (see attached).
Let the install continue and you will see the CMS initialize successfully.
The file is uploaded on the SAP site.
Thanks.

CMS does not start

Hi,
I have trouble starting CMS in an BOE XI 3.0 (incl. intKIT for SAP) installation. This is what I see in the trace file:
[Fri Feb 27 10:10:03 2009]     8532     4164     (.\NameServer.cpp:1695): trace message:
CServerInitThread::CheckOrphans: Checking for orphaned servers.
[Fri Feb 27 10:10:03 2009]     8532     4164     (.\MySQLStatement.cpp:232): trace message:
ExecDirect: SQL: SELECT CMS_InfoObjects6.ObjectID FROM CMS_InfoObjects6 WHERE
((CMS_InfoObjects6.TypeID = 16 AND SI_PLUGIN_OBJECT = 0)) ORDER BY
CMS_InfoObjects6.LastModifyTime ASC
[Fri Feb 27 10:10:03 2009]     8532     4164     (.\DatabaseSubsystem_impl.cpp:208): trace message:
SQL executed on connection 1 (transaction 0): SELECT CMS_InfoObjects6.ObjectID
FROM CMS_InfoObjects6 WHERE ((CMS_InfoObjects6.TypeID = 16 AND SI_PLUGIN_OBJECT = 0))
ORDER BY CMS_InfoObjects6.LastModifyTime ASC
[Fri Feb 27 10:10:03 2009]     8532     4164     (.\DatabaseSubsystem_impl.cpp:5918): trace message:
DatabaseSubsystem::GetObjectIds: End: Count(29), Sql(SELECT CMS_InfoObjects6.ObjectID FROM
CMS_InfoObjects6 WHERE ((CMS_InfoObjects6.TypeID = 16 AND SI_PLUGIN_OBJECT = 0)) ORDER BY CMS_InfoObjects6.LastModifyTime ASC)
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=815
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=827
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=804
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=808
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=826
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=820
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=818
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=807
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=813
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=817
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=812
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=816
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=814
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=809
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=825
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=829
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=811
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=822
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=830
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=823
[Fri Feb 27 10:10:03 2009] 8532 4164 trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=821
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=824
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=810
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=831
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=806
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=828
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=805
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=819
[Fri Feb 27 10:10:03 2009]     8532     4164     trace message:
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=710
[Fri Feb 27 10:10:03 2009] 8532     1108 trace message: SIWarning: ResolveSocket failed!
[Fri Feb 27 10:10:03 2009] 8532 1108 trace message: CNSClientManager::DoConnectToAps():
failed to retrieve aps factory handle from aps <removed>:6400.
[Fri Feb 27 10:10:03 2009] 8532 1108 trace message: CNSClientManager::ClusterInfo::InvalidateAPS:
Removing APS <Full qualified domain name>:6400 from m_ActiveMembers and adding to m_InactiveMembers
[Fri Feb 27 10:10:03 2009] 8532 1108 trace message: CNSClientManager::ClusterInfo::InvalidateAPS:
Removing APS <Full qualified domain name>:6400 from m_ActiveMembers and adding to m_InactiveMembers
[Fri Feb 27 10:10:03 2009] 8532     1108 (.\nsclient.cpp:286): trace message: NSCLIENT:
no valid APS available to connect to
The problem appeared after an update of the DB (maxDB) an SAP BW system residing on the same node.
Any help will be appreciated.
Regards
Stratos

Hi,
although the binding order of the network cards (2 NIC present) was correct and the hostname was present in the host files there seemed to a problem for XI 3.0 by the name resolution. I had to add the hostname explicitely in the command line arguments of the CMS ("-port <hostname>") so that it can start. During the installation process I had to start the CMS manually in order for the installation process to complete succesfully.
Regards,
Stratos

Crystal Reports Server XI R2 - RAS service will not start

We had a copy of Crystal Reports Server XI R2 running on a Windows 2003 SBS Server and the database running on SQL Server 2000 on the same box. We were forced to upgrade this server Windows 2003 SBS Server 2003 R2 with SQL Server 2005. The upgrade worked fine however after the upgrade we could no longer open reports in infoview.
We soon realised that the RAS(Report Application Server) service was stopped however we could not start it.
We tried doing a full uninstall(deleting the directory and registry info) and reinstall several times on the same server pointing to the existing database and trying to create a new database in both MYSql and SQL Server but again the same problem. While our licensing agreement means we can only install it on one server we tried on another and again we had the same issue.
We see several errors in the event viewer of the server, these are:
-Unable to create the Corba OSCA factory and register it on the eBus (Source:BusinessObjects_crystalras)
-Failed to register with the CMS 'Server Name'. Please make sure the CMS is up and running. Attempting an automatic retry. (Source: We see this error show on a fair few of the service after stopping and firing up services, but they seem to disappear)
-An error occurred while creating a Page Server subprocess.(Source: BusinessObjects_pageserver)
If I try firing the crystalras executable just for interest sakes I get a "No valid license found for this product" error.
We thought it may have been a license issue caused by the upgrade but have been told that the license key still appears to be valid.
Any help is appreciated.

Hey did anyone ever answer your question, I have exactly the same problem 4 years later, sigh

Server IP has changed - server does not start anymore

HELP
our network hoster has changed all IPs of our network, and now, the server BO does not start anymore on the server it was installed ... does anyone know where could from the issue ? ..
thanks ...

Changing IP does not seem to be a problem unless:
- you've bound ports using fqdn mentioning ip address.
- you've created cms dns pointing to specific ip address datasource.
Did you see logs in BO logging folder?
You may raise a ticket with support if problem persists.
Thanks,
Subhodeep

Recurrning instance did not start at specified time

Hi, All,
Version BO XI R2.
We have a daily recurrning schedule that starts at 02:30AM every morning (Deski and Crystal Reports).
For some reason, today they did not start 02:30AM and were still on RECURRNING status in History tab though time has passed on around 03:30AM. But they ran immediately when I restarted the Connection, Deski/CR Job and Deski/CR Page servers.
The schedule ran OK yesterday, but had the same issue day before as well.
I have found no errors in events logs (application and system).
CMS and job and page servers are in different Windows server and clustered environment.
Can anybody got help me on this issue please ?
Many thanks in advacne.
Raghu

May be try restarting the BO services once.

I installed Crystal Reports server 2008, i'm geting server not started erro

Hi,
I'm getting error with server not started or not available error (FWM 01003). If i check in CCM, i don't see any entry for CMS server entry. How to start CMS server??? Please advise me. i installed trail version of crystal reports server 2008.
thanks in advance!!!
Ben.

I am a consultant for Business Object products and experienced the same exact problem. We were installing Business Objects Edge, which is similar to Crystal Reports Server 2008, with MS SQL Server 2000 SP4 for the CMS System Database on a server that was named <Numbers>-<Letters>.
We discovered that some scripts that the installation and CMS run fail when the Server Name of the Business Objects Edge Server start with a number. When the CMS System Database is setup, a table called CMS_IdNumbers6 is created. It should have three columns, NameId, IdName and third column that is named after the server where you are installing Crystal Reports Server 2008, Business Objects Edge or Business Objects Enterprise. This column is called <ServerName>_iad_intensive_int_6400.
This column fails to get created when your server name starts with a number and subsequent scripts that insert records into this column fail. Renaming the server where we were installing Business Objects Edge to <Letters><Numbers> (no dashes either to be safe) solved the problem. We were successfully able to install Business Objects Edge. Please note: This is the server where you are installing Crystal Reports Server 2008 that needs to be renamed and NOT the MS SQL Server--just making a note because we had to go back and forth with our server team a couple of times on this point.

SPP 4.30 windows could not start the rwd uperform monitoring service

Hi, i just install spp 4.30 with two servers, one for the sql databases, and the other for the search server and vignette.
Windows server 2008. 64 bits
All the installation was ok, but when you try to configure the server it doesn't show the web page.
The rwd uperform monitoring service can not start and send the following error:
Windows could not start the rwd uperform monitoring service error 1067.
Any ideas.
thanks
Edited by: Idel Gorodezky on Jun 26, 2011 3:14 AM

Hi, thanks for the Help, i am sending the logs.
- <Log>
- <Entry Type="Error" Id="f19c1f86-8e6e-4bee-8c18-312e7edb23d2">
<Date>6/27/2011 1:23:09 AM</Date>
<ThreadID>9</ThreadID>
<ErrorCode>24-01-014</ErrorCode>
<RoutineNamespace>RWD.uPerform.CMS.Vignette.VerifyLicense</RoutineNamespace>
<FriendlyMessage>An error occurred while verifying license.</FriendlyMessage>
<Message>The remote server returned an error: (401) Unauthorized.</Message>
<StackTrace>at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at RWD.uPerform.CMS.Vignette.GetBytesFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.GetStringFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.VerifyLicense() at RWD.uPerform.WindowsService.QueueMonitor.VerifyLicense()</StackTrace>
<Parameters />
</Entry>
- <Entry Type="Error" Id="2a9ca666-2f94-4cb0-86e9-62254c21e2ec">
<Date>6/27/2011 5:39:02 AM</Date>
<ThreadID>9</ThreadID>
<ErrorCode>24-01-014</ErrorCode>
<RoutineNamespace>RWD.uPerform.CMS.Vignette.VerifyLicense</RoutineNamespace>
<FriendlyMessage>An error occurred while verifying license.</FriendlyMessage>
<Message>The remote server returned an error: (401) Unauthorized.</Message>
<StackTrace>at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at RWD.uPerform.CMS.Vignette.GetBytesFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.GetStringFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.VerifyLicense() at RWD.uPerform.WindowsService.QueueMonitor.VerifyLicense()</StackTrace>
<Parameters />
</Entry>
- <Entry Type="Error" Id="7c26d18a-fadf-49f1-8f0f-881ea4d33fa0">
<Date>6/27/2011 10:59:44 AM</Date>
<ThreadID>9</ThreadID>
<ErrorCode>24-01-014</ErrorCode>
<RoutineNamespace>RWD.uPerform.CMS.Vignette.VerifyLicense</RoutineNamespace>
<FriendlyMessage>An error occurred while verifying license.</FriendlyMessage>
<Message>The remote server returned an error: (401) Unauthorized.</Message>
<StackTrace>at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at RWD.uPerform.CMS.Vignette.GetBytesFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.GetStringFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.VerifyLicense() at RWD.uPerform.WindowsService.QueueMonitor.VerifyLicense()</StackTrace>
<Parameters />
</Entry>
- <Entry Type="Error" Id="0bd8fe26-8265-4b2e-a192-0b6513eb5ad8">
<Date>6/27/2011 12:01:15 PM</Date>
<ThreadID>9</ThreadID>
<ErrorCode>24-01-014</ErrorCode>
<RoutineNamespace>RWD.uPerform.CMS.Vignette.VerifyLicense</RoutineNamespace>
<FriendlyMessage>An error occurred while verifying license.</FriendlyMessage>
<Message>The remote server returned an error: (401) Unauthorized.</Message>
<StackTrace>at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at RWD.uPerform.CMS.Vignette.GetBytesFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.GetStringFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.VerifyLicense() at RWD.uPerform.WindowsService.QueueMonitor.VerifyLicense()</StackTrace>
<Parameters />
</Entry>
- <Entry Type="Error" Id="b8b0694b-5214-4871-9bc6-b8af11dadf6f">
<Date>6/27/2011 1:06:19 PM</Date>
<ThreadID>9</ThreadID>
<ErrorCode>24-01-014</ErrorCode>
<RoutineNamespace>RWD.uPerform.CMS.Vignette.VerifyLicense</RoutineNamespace>
<FriendlyMessage>An error occurred while verifying license.</FriendlyMessage>
<Message>The remote server returned an error: (401) Unauthorized.</Message>
<StackTrace>at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at RWD.uPerform.CMS.Vignette.GetBytesFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.GetStringFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.VerifyLicense() at RWD.uPerform.WindowsService.QueueMonitor.VerifyLicense()</StackTrace>
<Parameters />
</Entry>
- <Entry Type="Error" Id="370efaa4-1f71-413c-a027-126b31693932">
<Date>6/27/2011 4:17:07 PM</Date>
<ThreadID>9</ThreadID>
<ErrorCode>24-01-014</ErrorCode>
<RoutineNamespace>RWD.uPerform.CMS.Vignette.VerifyLicense</RoutineNamespace>
<FriendlyMessage>An error occurred while verifying license.</FriendlyMessage>
<Message>The remote server returned an error: (401) Unauthorized.</Message>
<StackTrace>at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at RWD.uPerform.CMS.Vignette.GetBytesFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.GetStringFromServer(Uri uri, CredentialSet CredentialsToUse, String postData) at RWD.uPerform.CMS.Vignette.VerifyLicense() at RWD.uPerform.WindowsService.QueueMonitor.VerifyLicense()</StackTrace>
<Parameters />
</Entry>
</Log>
<configuration>
<appSettings>
    <add key="DataSource" value="fifcrsppdb01" />
    <add key="Database" value="uperformGlossarydef" />
    <add key="DatabaseEngine" value="SQLserver" />
    <add key="DatabasePort" value="1433" />
    <add key="DatabaseSchema" value="glossaryPublic10" />
    <add key="ConnectionModifier" value=";pooling=false" />
    <add key="DatabasePassword" value="Zn4Od3shJCfR6hrx0ALMNg==" />
    <add key="DatabaseUser" value="glossaryPublic10" />
    <add key="Flags" value="0" />
    <add key="SMTPServer" value="172.16.3.114" />
    <add key="SMTPDomain" value="16.3.114" />
    <add key="HostName" value="FIFCRSPPAP01.ccr.co.cr" />
    <add key="HostPort" value="80" />
    <add key="HostProtocol" value="http" />
    <add key="GlossaryEnabled" value="True" />
    <add key="GlossaryUseRTF" value="True" />
    <add key="GlossaryDefaultLanguage" value="en-US" />
    <add key="VignetteIntegrated" value="True" />
    <add key="InstallLocation" value="C:\Vignette\Collaboration\" />
    <add key="ErrorLog" value="WWW\uPerformWS\logs\ServerErrors.xml" />
    <add key="DataFolder" value="WWW\RWD\Data\" />
    <add key="LibraryStructure" value="en-US_rwdDocLib.xml" />
    <add key="WorkingLocation" value="WWW\uPerformWS\WorkingFolder\" />
    <add key="ErrorMaxSize" value="1000000" />
    <add key="ErrorHistory" value="30" />
    <add key="GlossaryQueue" value=".\private$\GlossaryQueue" />
    <add key="PublishingQueue" value=".\private$\PublishingQueue" />
    <add key="ImportExportQueue" value=".\private$\ImportExportQueue" />
    <add key="ErrorQueue" value=".\private$\ErrorQueue" />
    <add key="UserManagementQueue" value=".\private$\UserManagementQueue" />
    <add key="Transforms" value="WWW\uPerformWS\ms\PublishingData\Base Static\xml\transforms" />
    <add key="CurrentVersion" value="4.30" />
    <add key="TrustAllCertificates" value="True" />
    <add key="WebRequestTimeout" value="600000" />
    <add key="LdapAuthentication" value="ServerBind" />
    <add key="WordtoHTML" value="True" />
    <add key="WordtoPDF" value="True" />
    <add key="PPTtoPDF" value="True" />
    <add key="ExceltoPDF" value="True" />
    <add key="WordtoSource" value="True" />
    <add key="PPTtoSource" value="True" />
    <add key="ExceltoSource" value="True" />
    <add key="PublishedContent" value="WWW\ucontent\" />
    <add key="PublisherConfig" value="WWW\uPerformWS\ms\PublishingData\configuration files\transformation.settings" />
    <add key="Templates" value="WWW\uPerformWS\ms\PublishingData\Base AppData\templates\" />
    <add key="BaseStatic" value="WWW\uPerformWS\ms\PublishingData\Base Static\" />
    <add key="BaseAppData" value="WWW\uPerformWS\ms\PublishingData\Base AppData\" />
    <add key="PensListenerPath" value="WWW\uPerformWS\" />
    <add key="Upgrade" value="WWW\uPerformWS\ms\PublishingData\Upgrade\" />
    <add key="EnableDocSIM" value="True" />
    <add key="EnableDocXHTML" value="True" />
    <add key="EnableDocPDF" value="True" />
    <add key="EnableDocWORD" value="True" />
    <add key="EnableDocPPT" value="True" />
    <add key="EnableCourseSIM" value="True" />
    <add key="EnableCoursePDF" value="True" />
    <add key="EnableCourseWORD" value="True" />
    <add key="EnablePPTXsource" value="True" />
    <add key="EnablePPTXpdf" value="True" />
    <add key="EnableXLSXsource" value="True" />
    <add key="EnableXLSXpdf" value="True" />
    <add key="EnableDOCXsource" value="True" />
    <add key="EnableDOCXhtml" value="True" />
    <add key="EnableDOCXpdf" value="True" />
    <add key="SystemPassword" value="" />
    <add key="IntegrationEnabled" value="False" />
    <add key="IntegrationUserName" value="" />
    <add key="IntegrationPassword" value="" />
    <add key="IntegrationURL" value="" />
    <add key="IntegrationOutgoingPolicy" value="" />
    <add key="IntegrationIncomingPolicy" value="" />
    <add key="PolicyFile" value="WWW\uPerformWS\wse3policyCache.config" />
    <add key="WebRequestQueryString" value="SMSESSION=NO" />
    <add key="SiteMinderCookie" value="SMCHALLENGE" />
    <add key="SiteMinderDomain" value="" />
    <add key="TivoliCookieName" value="" />
    <add key="TivoliCookieDomain" value="" />
    <add key="TivoliWebSEALJunction" value="" />
    <add key="TivoliWebSEALBaseURL" value="" />
    <add key="AuthenticationType" value="Basic" />
    <add key="LDAPTimeout" value="10" />
    <add key="UserPageSize" value="2000" />
</appSettings>
</configuration>

I am not able to launch FF everytime i tr to open it, it says FF has to submit a crash report, i even tried doing that and the report was submitted too, but stiil FF did not start, and the problem still persists, please help me solve this issue in English

Question
I am not able to launch FF everytime i try to open it, it says FF has to submit a crash report,and restore yr tabs. I even tried doing that and the report was submitted too, but still FF did not start, and the problem still persists, please help me solve this issue
'''(in English)'''

Hi Danny,
Per my understanding that you can't get the expect result by using the expression "=Count(Fields!TICKET_STATUS.Value=4) " to count the the TICKET_STATUS which value is 4, the result will returns the count of all the TICKET_STATUS values(206)
but not 180, right?
I have tested on my local environment and can reproduce the issue, the issue caused by you are using the count() function in the incorrect way, please modify the expression as below and have a test:
=COUNT(IIF(Fields!TICKET_STATUS.Value=4 ,1,Nothing))
or
=SUM(IIF(Fields!TICKET_STATUS=4,1,0))
If you still have any problem, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

Error "can not start the configuration in parallel does not correct"

Hello everybody,
I have Windows 7 SP1, and when I install Business Objects 4.1 Client, it is install correctly but when i execute the program, for example BO Rich Client, an error appear "can not start the configuration in parallel does not correct" Could you help me?
Thanks in advance!

Check this KB
1678498 - BI 4.0 Universe Designer Gives Side-by-Side configuration incorrect Error

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