CMS5 update unable to find supported product

I'm trying to update Creative Media Source 5 for my Zen. The installation program stops with an error 'unable to find supported product'. My zen is attached and I can see in in Windows Explorer. I am using Windows Vista. any suggestions?

Hi,
Could you provide some more details:
- Which OS are you using (Win/Mac) and flavour?
- What is the version of Creative Suite that you are using (CS5.5/CS6 etc)?
- What is the version of Acrobat (9/X/XI)?
- Which link did you click to access the "Complimentary Benefit page"?
Thanks,
Varinder

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At work, I use an HP LaserJet 1320 over USB. This was working great - and with no particular fiddling needed to get it to work. However, I've started having some problems. I had some issues last Saturday but I thought it was a blip because it apparently randomly got over them and printed just fine. Today, however, I tried to print a 20 page PDF document using lp <filename> from the command line. The response of the printer was to repeatedly flash an orange warning light. The printer status just showed "Processing..." Three and a half hours later, the light was still going and the status was still "Processing...". Examining running processes, the lp process was running and so was pdftops. That is, hours later, it had still apparently not finished converting PDF to PS.
The log files under cups don't show anything terribly interesting except that page_log contains:
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:28 +0100] 1 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:29 +0100] 2 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:31 +0100] 3 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:32 +0100] 4 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:34 +0100] 5 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:36 +0100] 6 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:37 +0100] 7 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:39 +0100] 8 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:40 +0100] 9 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:42 +0100] 10 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:43 +0100] 11 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:45 +0100] 12 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:46 +0100] 13 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:48 +0100] 14 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:50 +0100] 15 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:51 +0100] 16 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:53 +0100] 17 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:54 +0100] 18 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:56 +0100] 19 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
hp-LaserJet-1320-series user 259 [04/Apr/2012:16:38:57 +0100] 20 1 - localhost stocker-vap.pdf A4 two-sided-long-edge
There are no errors reported at this time in the cups error log. The last entry is:
E [04/Apr/2012:15:14:08 +0100] Unable to bind socket for address [v1.::1]:631 - Cannot assign requested address.
There's a good chance that the system didn't have access to any printer at the time (except cups-pdf). I wasn't printing and I don't usually turn the printer on or connect it until I need it.
access_log (I tried fiddling a little, turning the thing off, reinstalling the toner, blessing the paper...):
localhost - - [04/Apr/2012:15:18:16 +0100] "POST / HTTP/1.1" 200 340 Create-Printer-Subscription successful-ok
localhost - - [04/Apr/2012:16:36:03 +0100] "POST / HTTP/1.1" 401 244 CUPS-Get-Devices successful-ok
localhost - root [04/Apr/2012:16:36:04 +0100] "POST / HTTP/1.1" 200 1343 CUPS-Get-Devices -
localhost - - [04/Apr/2012:16:36:05 +0100] "POST /admin/ HTTP/1.1" 401 143 Resume-Printer successful-ok
localhost - root [04/Apr/2012:16:36:05 +0100] "POST /admin/ HTTP/1.1" 200 143 Resume-Printer successful-ok
localhost - - [04/Apr/2012:16:36:05 +0100] "POST /admin/ HTTP/1.1" 401 143 Resume-Printer successful-ok
localhost - root [04/Apr/2012:16:36:05 +0100] "POST /admin/ HTTP/1.1" 200 143 Resume-Printer successful-ok
localhost - - [04/Apr/2012:16:36:19 +0100] "POST /printers/hp-LaserJet-1320-series HTTP/1.1" 200 412 Create-Job successful-ok
localhost - - [04/Apr/2012:16:36:19 +0100] "POST /printers/hp-LaserJet-1320-series HTTP/1.1" 200 1622566 Send-Document successful-ok
localhost - - [04/Apr/2012:16:41:14 +0100] "POST /admin/ HTTP/1.1" 401 192 Pause-Printer successful-ok
localhost - root [04/Apr/2012:16:41:14 +0100] "POST /admin/ HTTP/1.1" 200 192 Pause-Printer successful-ok
localhost - - [04/Apr/2012:16:41:14 +0100] "POST /admin/ HTTP/1.1" 401 192 Pause-Printer successful-ok
localhost - root [04/Apr/2012:16:41:14 +0100] "POST /admin/ HTTP/1.1" 200 192 Pause-Printer successful-ok
localhost - - [04/Apr/2012:16:41:25 +0100] "POST / HTTP/1.1" 401 244 CUPS-Get-Devices successful-ok
localhost - root [04/Apr/2012:16:41:25 +0100] "POST / HTTP/1.1" 200 479 CUPS-Get-Devices -
localhost - - [04/Apr/2012:16:42:53 +0100] "POST / HTTP/1.1" 401 244 CUPS-Get-Devices successful-ok
localhost - root [04/Apr/2012:16:42:53 +0100] "POST / HTTP/1.1" 200 1343 CUPS-Get-Devices -
localhost - - [04/Apr/2012:16:42:53 +0100] "POST /admin/ HTTP/1.1" 401 143 Resume-Printer successful-ok
localhost - root [04/Apr/2012:16:42:53 +0100] "POST /admin/ HTTP/1.1" 200 143 Resume-Printer successful-ok
localhost - - [04/Apr/2012:16:42:53 +0100] "POST /admin/ HTTP/1.1" 401 143 Resume-Printer successful-ok
localhost - root [04/Apr/2012:16:42:53 +0100] "POST /admin/ HTTP/1.1" 200 143 Resume-Printer successful-ok
localhost - - [04/Apr/2012:16:43:49 +0100] "POST /printers/hp-LaserJet-1320-series HTTP/1.1" 200 412 Create-Job successful-ok
localhost - - [04/Apr/2012:16:43:49 +0100] "POST /printers/hp-LaserJet-1320-series HTTP/1.1" 200 1622566 Send-Document successful-ok
localhost - - [04/Apr/2012:20:16:17 +0100] "POST /admin/ HTTP/1.1" 401 192 Pause-Printer successful-ok
localhost - root [04/Apr/2012:20:16:17 +0100] "POST /admin/ HTTP/1.1" 200 192 Pause-Printer successful-ok
localhost - - [04/Apr/2012:20:16:17 +0100] "POST /admin/ HTTP/1.1" 401 192 Pause-Printer successful-ok
localhost - root [04/Apr/2012:20:16:17 +0100] "POST /admin/ HTTP/1.1" 200 192 Pause-Printer successful-ok
In /var/log itself, I found a whole bunch of errors in errors.log. This is a representative sample:
Apr 4 16:36:00 localhost udevd[4704]: missing file parameter for attr
Apr 4 16:36:02 localhost hp-mkuri: io/hpmud/model.c 625: unable to find [s{product}] support-type in /usr/share/hplip/data/models/models.da
t
Apr 4 16:37:13 localhost hp[8127]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 secon
d io timeout
Apr 4 16:37:58 localhost hp[8127]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 secon
d io timeout
Apr 4 16:41:23 localhost udevd[4704]: missing file parameter for attr
Apr 4 16:41:24 localhost hp-mkuri: io/hpmud/model.c 625: unable to find [s{product}] support-type in /usr/share/hplip/data/models/models.da
t
Apr 4 16:41:27 localhost udev-configure-printer: no corresponding CUPS device found
Apr 4 16:42:52 localhost udevd[4704]: missing file parameter for attr
Apr 4 16:42:52 localhost hp-mkuri: io/hpmud/model.c 625: unable to find [s{product}] support-type in /usr/share/hplip/data/models/models.da
t
Apr 4 16:44:42 localhost hp[11104]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 seco
nd io timeout
Apr 4 16:45:27 localhost hp[11104]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 seco
nd io timeout
Apr 4 16:46:12 localhost hp[11104]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 seco
nd io timeout
Apr 4 16:46:57 localhost hp[11104]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 seco
nd io timeout
Apr 4 16:47:42 localhost hp[11104]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 seco
nd io timeout
Apr 4 16:48:27 localhost hp[11104]: io/hpmud/musb.c 1420: unable to write data hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324: 45 seco
nd io timeout
The last type of message fills a good many more lines. Some of the non-finding-device errors earlier are from me connecting and disconnecting the printer etc. I think. i.e. they are not why it isn't working.
From user.log:
Apr 4 14:23:58 localhost mtp-probe: checking bus 2, device 8: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1"
Apr 4 14:23:58 localhost mtp-probe: bus: 2, device: 8 was not an MTP device
Apr 4 15:27:18 localhost mtp-probe: checking bus 2, device 4: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1"
Apr 4 15:27:18 localhost mtp-probe: bus: 2, device: 4 was not an MTP device
Apr 4 16:36:01 localhost mtp-probe: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1"
Apr 4 16:36:01 localhost mtp-probe: bus: 1, device: 4 was not an MTP device
Apr 4 16:36:01 localhost logger: loading hp_printer_device 001 004
Apr 4 16:36:02 localhost hp-mkuri: io/hpmud/model.c 625: unable to find [s{product}] support-type in /usr/share/hplip/data/models/models.dat
Apr 4 16:36:05 localhost hp-check-plugin: [8068]: error: hp-systray must be running.
Run 'hp-systray &' in a terminal.
Apr 4 16:36:05 localhost hp-check-plugin: [8068]: error: Run hp-systray manually and re-plugin printer
Apr 4 16:41:23 localhost mtp-probe: checking bus 1, device 5: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1"
Apr 4 16:41:23 localhost mtp-probe: bus: 1, device: 5 was not an MTP device
Apr 4 16:41:24 localhost logger: loading hp_printer_device 001 005
Apr 4 16:41:24 localhost hp-mkuri: io/hpmud/model.c 625: unable to find [s{product}] support-type in /usr/share/hplip/data/models/models.dat
Apr 4 16:41:24 localhost hp-check-plugin: [10933]: error: hp-systray must be running.
Run 'hp-systray &' in a terminal.
Apr 4 16:41:24 localhost hp-check-plugin: [10933]: error: Run hp-systray manually and re-plugin printer
Apr 4 16:42:52 localhost mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1"
Apr 4 16:42:52 localhost mtp-probe: bus: 1, device: 6 was not an MTP device
Apr 4 16:42:52 localhost logger: loading hp_printer_device 001 006
Apr 4 16:42:52 localhost hp-mkuri: io/hpmud/model.c 625: unable to find [s{product}] support-type in /usr/share/hplip/data/models/models.dat
Apr 4 16:42:52 localhost hp-check-plugin: [11017]: error: hp-systray must be running.
Run 'hp-systray &' in a terminal.
Apr 4 16:42:52 localhost hp-check-plugin: [11017]: error: Run hp-systray manually and re-plugin printer
I'm a bit confused by this. I don't usually use hp-systray (that I know of). That's the great thing about this printer - I just configured it all through the cups web interface with no need to use hp's printer setup tools or to install any plugin - it didn't need one. But hp/hplip_ac.log says:
[11017]: info: :hp-systray is not running.
error: hp-systray must be running.
Run 'hp-systray &' in a terminal.
[11017]: info: :Device Plugin is not found
error: Run hp-systray manually and re-plugin printer
[11017]: info: :
[11017]: info: :Done.
And lpr.log:
Apr 4 16:36:02 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.0
Apr 4 16:36:02 localhost udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1
Apr 4 16:36:02 localhost udev-configure-printer: Device vendor/product is 03F0:1D17
Apr 4 16:36:02 localhost udev-configure-printer: MFG:Hewlett-Packard MDL:hp LaserJet 1320 series SERN:- serial:00CNM1J04324
Apr 4 16:36:05 localhost udev-configure-printer: SERN field matches USB serial number
Apr 4 16:36:05 localhost udev-configure-printer: URI match: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324
Apr 4 16:36:05 localhost udev-configure-printer: URI contains USB serial number
Apr 4 16:36:05 localhost udev-configure-printer: URI match: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of print queue: cups-pdf:/, normalized: cups pdf
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of print queue: dnssd://Dell%202330dn%20CFR._printer._tcp.local/, normalized: dnssd dell 2330dn cfr printer tcp local
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of print queue: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 16:36:05 localhost udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 16:36:05 localhost udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series
Apr 4 16:36:05 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3005?serial=CNFW6D5578, normalized: laserjet p3005 serial cnfw6d5578
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3010_Series?serial=VNBQC2323J, normalized: laserjet p3010 series serial vnbqc2323j
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:36:05 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1
Apr 4 16:41:14 localhost udev-configure-printer: URI of print queue: cups-pdf:/, normalized: cups pdf
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of print queue: dnssd://Dell%202330dn%20CFR._printer._tcp.local/, normalized: dnssd dell 2330dn cfr printer tcp local
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of print queue: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 16:41:14 localhost udev-configure-printer: Disabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series as the corresponding device was unplugged or turned off
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 16:41:14 localhost udev-configure-printer: Disabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series as the corresponding device was unplugged or turned off
Apr 4 16:41:14 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3005?serial=CNFW6D5578, normalized: laserjet p3005 serial cnfw6d5578
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3010_Series?serial=VNBQC2323J, normalized: laserjet p3010 series serial vnbqc2323j
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:14 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:41:24 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.0
Apr 4 16:41:24 localhost udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1
Apr 4 16:41:24 localhost udev-configure-printer: Device vendor/product is 03F0:1D17
Apr 4 16:41:24 localhost udev-configure-printer: MFG:Hewlett-Packard MDL:hp LaserJet 1320 series SERN:- serial:00CNM1J04324
Apr 4 16:41:27 localhost udev-configure-printer: no corresponding CUPS device found
Apr 4 16:41:38 localhost udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1
Apr 4 16:42:52 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.0
Apr 4 16:42:52 localhost udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1
Apr 4 16:42:52 localhost udev-configure-printer: Device vendor/product is 03F0:1D17
Apr 4 16:42:52 localhost udev-configure-printer: MFG:Hewlett-Packard MDL:hp LaserJet 1320 series SERN:- serial:00CNM1J04324
Apr 4 16:42:53 localhost udev-configure-printer: URI contains USB serial number
Apr 4 16:42:53 localhost udev-configure-printer: URI match: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324
Apr 4 16:42:53 localhost udev-configure-printer: SERN field matches USB serial number
Apr 4 16:42:53 localhost udev-configure-printer: URI match: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of print queue: cups-pdf:/, normalized: cups pdf
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of print queue: dnssd://Dell%202330dn%20CFR._printer._tcp.local/, normalized: dnssd dell 2330dn cfr printer tcp local
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of print queue: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 16:42:53 localhost udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 16:42:53 localhost udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series
Apr 4 16:42:53 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3005?serial=CNFW6D5578, normalized: laserjet p3005 serial cnfw6d5578
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3010_Series?serial=VNBQC2323J, normalized: laserjet p3010 series serial vnbqc2323j
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 16:42:53 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1
Apr 4 20:16:17 localhost udev-configure-printer: URI of print queue: cups-pdf:/, normalized: cups pdf
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of print queue: dnssd://Dell%202330dn%20CFR._printer._tcp.local/, normalized: dnssd dell 2330dn cfr printer tcp local
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of print queue: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 20:16:17 localhost udev-configure-printer: Disabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series as the corresponding device was unplugged or turned off
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: Queue ipp://localhost:631/printers/hp-LaserJet-1320-series has matching device URI
Apr 4 20:16:17 localhost udev-configure-printer: Disabled printer ipp://localhost:631/printers/hp-LaserJet-1320-series as the corresponding device was unplugged or turned off
Apr 4 20:16:17 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3005?serial=CNFW6D5578, normalized: laserjet p3005 serial cnfw6d5578
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_P3010_Series?serial=VNBQC2323J, normalized: laserjet p3010 series serial vnbqc2323j
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201320%20series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Apr 4 20:16:17 localhost udev-configure-printer: URI of detected printer: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1J04324, normalized: laserjet 1320 series serial 00cnm1j04324
Could anyone advise me? I tried searching the forums but although I can find posts on issues similar to other printing problems I've had, I can't find any which look quite like this.

I've figured out that this is happening only with certain pdf documents but I'm not sure why. (None contain pictures or diagrams or anything like that.)
Printing a different pdf today, the behaviour is still very strange, though. Basically, I printed a 120 page pdf. Initially, it printed a bit. As far as the computer was concerned, the job was successfully completed. The printer flashed its lights. I pressed a button and it completed the first 56 pages. I then sent 57-120 to the printer. Again, it printed 57-something and then, again, nothing. Job done as far as the computer was concerned. Flashing lights on the printer. In the end, it took 4 or 5 jobs to finish the document.
What's odd about this is that I usually have no problems at all with this printer and this isn't the first time I've sent it a large document.
It is almost as though the computer sends stuff too fast or something for the printer or sends more than the printer can cope with at once. So when it has finished that bit, it waits for the next bit but the computer thinks it has sent the lot and no more is sent. I don't know if that is possible but that's what it "looks" like!

Asked to register - unable to find my adobe ID

Hi Guys,
I've just booted up my machine and a window prompt appeared asking me to register my account for exclusive benefits.
Upon completing the form I was directed to a page titled 'Adobe CS5' and the message
'Missing data: Unable to find a product registration record associated with your e-mail address (Adobe ID). If you feel this is incorrect, please contact Adobe customer support.'
I have just signed up for CS6 about 10 days ago, as far as I'm aware I have never had anything to do with CS5.
Cheers,
Dave

If you have not enabled Find My iPad, you will not be able to track, lock or wipe your iPad.
Lost or stolen
http://support.apple.com/kb/HT5668
Reporting lost or stolen iPad
http://support.apple.com/kb/HT2526

Setup can not find a supported product

&Setup can not find a supported product3 I have an XFi XtremeGamer and I tried to update the console launcher and received the error that setup could not find a supported product. I have had this machine for 2 years on XP, and I used the autoupdate feature on the website. This feature found the device on my machine and listed a few updates including the console launcher. I would think if there was a problem, the autoupdate would issue some kind of error. I was able to update the driver on 2/7/08 without any problems using the autoupdate with the website, and I did install the wave studio suite yesterday with autoupdate without issues too. I have made no hardware changes to this machine. Device Manager lists the device as working properly. I do have sound from the card. I tried to download the launcher.exe package with the same result. It would seem that I would have had more issues if the card wasn't installed correctly including the?autoupdate feature not?working and not finding the card and other autoupdate software packages not installing correctly.
Any ideas? Thanks.

[color="#000000"]The Creative Console Launcher 2.60.35 update does not work for my X-Fi XtremeMusic soundcard with Vista 64-Bit OS.
Edit:
Either going through the creative autoupdate or downloading the file manually and trying to install this update, I get this message below. Yes, I have went to the right download webpage for my soundcard and operating system.
My Soundcard : X-Fi XtremeMusic SB0460
My Operating System : Vista 64-Bit
[color="#ff0000"]"Setup is unable to detect a supported product on your system. Please
ensure that your product is properly installed before running this
setup program".
[color="#ff0000"]?
[color="#000000"]?=======
[color="#ff0000"]?
<div class="DownloadFileName">File Name : CSL_PCAPP_LB_2_60_35.exe<div class="DownloadText">This download contains?the Creative Console Launcher application. For more information, read the rest of this web release note. This download supports the following audio devices only:
Sound Blaster? X-Fi? XtremeMusic<
Sound Blaster X-Fi XtremeGamer<
Sound Blaster X-Fi Platinum<
Sound Blaster X-Fi Fatalty?<
Sound Blaster X-Fi Elite Pro<
Sound Blaster X-Fi<
Sound Blaster X-Fi Surround 5. <
USB Sound Blaster X-Fi Xtreme Audio?Karaoke<
Fixes:
Rectifies the output delay when using line-in/microphone monitoring.<<font face="Tms Rmn">?<font face="Helv" size="2">?
Requirements:
Microsoft? Windows Vista? 32-bit or 64-bit, Windows? XP Professional x64 Edition or Windows XP Service Pack 2 (SP2)<
Creative Sound Blaster?audio devices listed above<
[color="#ff0000"]?
Message Edited by freesky on 0-02-2009 0:28 PM

'unable to find product oracle.swd.jre[1.3.1,1.6] in Oracle Inventory'

Hi All,
i am running the runInstaller for patch set 9.2.0.8 on AIX 5L Based Systems (64-Bit)
after selecting the products.xml file and selecting the oracle home to update and then cllick Install
i get the error 'unable to find product oracle.swd.jre[1.3.1,1.6] in Oracle Inventory'
is it the issue of the version of oracle.swd.jre? can we skip the installation of this componenet?
Kindly suggest
Thanks
SK

Hi,
Please see if these documents help.
Note: 397745.1 - Error when installing Patch 2376472: "Unable to find product oracle.swd.jre "
Note: 315842.1 - 'unable to find product oracle.swd.jre' Error During Agent Upgrade from 10.1.0.3 to 10.1.0.4
Regards,
Hussein

[Oracle workflow 2.6.3] unable to find product oracle.swd.jre[1.4.0, 1.4.4]

I want to install Oracle workflow 2.6.3 on my server, but i get the following error while installing the program.
unable to find product oracle.swd.jre 1.4.0, 1.4.4
Below the step i took:
I selected the oracle_home and the path where my db has been installed. Then next... and the universal installer gives me that error. I can choose to continue or to go back. I tried to continue and oracle worflow has been succesfull installed. bet when to try to run the workflow manager. I get the following result:
C:\oracle\product\10.2.0\db_1\wf\install>set JAVA_HOME=
C:\oracle\product\10.2.0\db_1\wf\install>"\bin\java" -classpath ";C:\oracle\prod
uct\10.2.0\db_1\wf\java;\lib\rt.jar;\lib\i18n.jar;C:\oracle\product\10.2.0\db_1\
wf\install\WorkflowCA.jar;C:\oracle\product\10.2.0\db_1\jlib\ewt3.jar;C:\oracle\
product\10.2.0\db_1\jlib\ewt3-nls.jar;C:\oracle\product\10.2.0\db_1\jlib\share.j
ar;C:\oracle\product\10.2.0\db_1\jlib\swingall-1_1_1.jar;C:\oracle\product\10.2.
0\db_1\jlib\fndctx.jar;C:\oracle\product\10.2.0\db_1\jlib\wfjava.jar;C:\oracle\p
roduct\10.2.0\db_1\jlib\wfapi.jar;C:\oracle\product\10.2.0\db_1\jdbc\lib\classes
12.jar;C:\oracle\product\10.2.0\db_1\sysman\jlib\emd.jar;C:\oracle\product\10.2.
0\db_1\jlib\emConfigInstall.jar;" oracle.apps.fnd.wf.install.db.WorkflowCA /wfdi
r "C:\oracle\product\10.2.0\db_1\wf" /orahome "C:\oracle\product\10.2.0\db_1" /
wintz "W. Europe Daylight Time" /systemroot "C:\WINDOWS" /ospath "C:\OraHome_2\
bin;C:\oracle\product\10.2.0\db_1\bin;C:\OraHome_1\bin;C:\OraHome_1\jre\1.4.2\bi
n\client;C:\OraHome_1\jre\1.4.2\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\Sy
stem32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files
\Support Tools\;"C:\Program Files\Symantec\Norton Ghost 2003\";C:\Program Files\
QuickTime\QTSystem\;C:\Program Files\Common Files\Nero\Lib\;C:\Program Files\Com
mon Files\Nero\Lib\;C:\Program Files\Common Files\Nero\Lib\;C:\Program Files\Com
mon Files\Nero\Lib\;C:\Program Files\Common Files\Nero\Lib\;C:\Program Files\Com
mon Files\Nero\Lib\;C:\Program Files\Common Files\Nero\Lib\;C:\Program Files\Com
mon Files\Nero\Lib\"
The system cannot find the path specified.
Anyone an idea to resolve it...
tnx in advanced....
Edited by: user565199 on 15-jan-2009 3:33
Edited by: user565199 on 15-jan-2009 3:52

sorry maybe a noob question but does it means io have to install the whole db again?I don't know. Try to install OWF 2.6.4 and maybe it upgarde all compnents from OWF 2.6.3
Are can you choose to install the workflow server only. When i start the install file with the universal installer i can only choose forYou need additional Oracle Database Companion CD, for link look at this message
(from thread which I provided in prev. post)
Re: Create Process Flow
Regards,
Oleg

HT5527 i am unable to find icloud in my system preferences. What do i do? I don't have time to get to apple until next week and now im going to lose a bunch of data bc i can't update my icloud starage.

i am unable to find icloud in my system preferences. What do i do? I don't have time to get to apple until next week and now im going to lose a bunch of data bc i can't update my icloud starage.

You say you have iOS6: you can perfectly well pay to extend your free storage as an ex-MobileMe subscriber.
If you wish to continue your current storage level, the instructions are here:
http://support.apple.com/kb/HT5527
Scroll down to 'How do I purchase my current plan?' and expand the section applicable to iOS.

Sun Studio is unable to find a supported version of Java ...?

Gentlemen I need your assistance, I'm trying to install SunStudio, and I get this error.
# /opt/sun/sunstudioceres/bin/sunstudio
Sun Studio is unable to find a supported version of Java.
Sun Studio supports Java version 1.5.0_03 and newer and looks for a valid Java installation in the following order:
1) Location specified with --jdkhome command line option
2) In PATH environment variable
3) At /usr/jdk/latest location, if exists
4) At /usr/java location, if exists
5) At /usr location, if exists.
I'm using FC9, and I have installed the following in Java
# rpm -qa | grep java
libgtk-java-2.8.7-2.fc6.i386
sun-javadb-demo-10.4.1-3.1.i386
cairo-java-1.0.5-3.fc6.i386
sun-javadb-common-10.4.1-3.1.i386
java_cup-0.10-0.k.6jpp.2.i386
libgconf-java-2.12.4-5.fc6.i386
sun-javadb-core-10.4.1-3.1.i386
java-1.4.2-gcj-compat-devel-1.4.2.0-40jpp.110.i386
libvte-java-0.12.1-5.fc6.i386
sun-javadb-javadoc-10.4.1-3.1.i386
libgnome-java-2.12.4-3.fc6.i386
sun-javadb-client-10.4.1-3.1.i386
gcc-java-4.3.0-8.i386
libglade-java-2.12.5-3.fc6.i386
glib-java-0.2.6-3.fc6.i386
java-1.5.0-gcj-1.5.0.0-21.fc9.i386
sun-javadb-docs-10.4.1-3.1.i386
Can somebody help me to see what I'm missing, and how can I point to the right direction?

You have GNU Java 1.5.0. In order to use IDE and Performance Analyzer you need to install SUN Java 1.6.0.
[http://developers.sun.com/sunstudio/downloads/ssx/express_November2008.html|http://developers.sun.com/sunstudio/downloads/ssx/express_November2008.html] :
The Sun Studio package installer, IDE, and Performance Analyzer require Java SE Development Kit (JDK) 6 Update 3 or higher, which can be downloaded from the [Java SE Downloads site|http://java.sun.com/javase/downloads/?intcmp=1281] if the required version is not available on your target platform.

My Pavillion m7760n has stopped installing windows updates, Error Code 0x80070020. Unable to find a

my Pavillion m7760n has stopped installing windows updates, Error Code 0x80070020. Unable to find a fix for it.

Start with this: http://support.microsoft.com/mats/windows_update/en-us?entrypoint=lightbox
Then if that does not do it: http://support.microsoft.com/kb/883825/en-us
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

CMS5 update unable to find supported product

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