Cnt download app world

cnt download app world??? keeps sayin refresh page

Hello,
Please expand on that...are you on your PC? Your BB? Is there any other helpful information that the page displays? What is the URL you are attempting to use?
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

  • Please help urgently - can't download App World

    Dear all,
    I posted yesterday about how I've lost access to WhatsApp on my Blackberry Z10. I'm a lecturer and use WhatsApp to communicate with my students so it is urgent that I get back on ASAP. I could not get the application to update or download so I deleted it but that has not helped. The root problem seems to be that App World is gone from my BB, and I can't get it back either.
    I have tried several methods of downloading App World and none of them work.
    1. If I enter the URL appworld.blackberry.com in the browser on my BB, I get the error "Unable to open appworld://"
    2. If I visit www.blackberry.com/appworld/download as instructed on the BB website, it states:
    "Simply visit www.blackberry.com/appworld/download from your smartphone to download. Or, enter an email address that’s integrated with your BlackBerry smartphone below and click submit to have a download link sent to you."
    When I enter the URL www.blackberry.com/appworld/download in my BB browser it simply refreshes the same page with the same instructions.
    3. If I enter the email address integrated with my BB, it sends me an email with the following URL in it:
    http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld
    Currently, entering this URL on my PC or in my BB yields an "HTTP Status 500" exception report. Previously (last night), the same URL was giving the following instruction: "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your Blackberry." But I was using the browser on my BlackBerry and not a USB connection.
    4. Searching around the web desperately for a workaround, I found a suggestion to download BlackBerry App World directly from the web at this link. However, when I downloaded this file to my BB and tried to open it, it just said "Unable to open file".
    I'm now out of ideas! Please help.

    Hi @tom-81030 
    Thats strange! To confirm, what happens if tyou open BlackBerry World and search for WhatsApp?
    This should allow you to see WhatsApp and provide a Install option (link). 
    If searching for the app doesnt produce any results, try scanning the following QR Code using BlackBerry World on your device. To do this, open BlackBerry World, swipe down from the top of your screen and tap Scan Barcode. 
    Let me know if this helps!
    Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
    Follow me on Twitter or Google+ and subscribe to the Inside BlackBerry Help Blog

  • A notice when download app world

    Hello sir
    There's a notice when I start download
    app world 4 "Blackberry app world:
    research in motion " contains a module
    named " net_rim_bb_appworld_eula." A
    already exists if you proceed the
    existing module will be replace .
    Proceed?
    Please help me. _/\_
    Thanks
    Solved!
    Go to Solution.

    Hi rahullllll
    Welcome to BlackBerry Support Community Forums
    The message Indicate that a previous version of App World already exist on your device and Can you confirm are you Updating your App World version ? If it is then you can go ahead and download App World version which will replace the older one.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Downloading App World

    When I try to download app world, my explorer tab is closed then reopened while I start the downloading. Any help with this?

    Hi omegahatred
    Welcome to BlackBerry Support Forums
    To download the recent version of BlackBerry World from your BlackBerry Browser to or Click here www.blackberry.com/appworld . 
    Or If you device OS is prior to 6.0.0.706 then you can try  Download BlackBerry World version 4.0.0.55 which is the best Workaround now available for BlackBerry  World . To download that version first perform a battery pull restart then from your  BlackBerry Browser browse to or click here  http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 . In addition check this Knowledge Base for further help :
    KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
    Good luck.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Download app world: error 905

    hey you all!
    i recently got my new blackberry bold 9790 and i used to be quite happy about it until i realized that i can't get any apps...
    it all started when i noticed that i couldn't open the installed app world icon on my blackberry. i then uninstalled the programme and wanted to download a new one online. but that doesn't work: i can't download it via usb, so i try it via my mobile phone internet access. the download does start but in the end there's always an error showing up: error 905.
    Do you have any ideas to solve my problem and get the app world? Thanks a lot!
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!!
    I find no reference to "905" in the public KBs...perhaps you can search with more parameters to find something useful:
    http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
    Please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    In addition, you can try this sequence:
    1) Remove AppWorld from your BB
    KB10040 How to view or remove installed applications on a BlackBerry smartphone
    If it requests that you reboot the BB, do so
    2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
    3) Install (on your BB) a fresh copy of AppWorld
    http://blackberry.com/appworld/download
    Again, if it requests to reboot, do so.
    4) Do another Batt-Pull reboot
    5) See if it now works.
    You may also want to attempt to boot into Safe Mode:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was. You may also want to attempt installing AW while in SAFE mode.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Unable to download/update apps, lost App World from BB9780 and unable to download App World again

    Hi, I see posts about this subject but none have helped me so far. I seem to have accumulated 3 issues
    Since a couple of weeks I am unable to download apps from the app world or update apps from the app world.
    1. unable to download / update apps from App World
    The progress bar of the download progresses some and the it hoves me the error "There was a problem during installation, please try again".
    2. While trying to fix this issue 1, the App World icon has disappeared from my BB9780. On the desktop software I see that the App World stll shows as installed on my device (version 3.1.1.121). a search on my device shows nothing though.
    3. I try to fix the issue 2 by reinstalling the App World. Everything goes well untill the language selection. Final message is whether I want to replace version 3.1.1.121 with version 3.1.1.121? When continuing I receive the error "Download failed". Detailed error mesage: "909 Application authentication failure".
    Please help me how to fix this. I have tried:
    -battery pulls
    -security wipes
    -time zone synch
    nothing seems to help.
    Thanks in advance. Rob

    Hi, jimac.1729.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are unable to download or update an App.  Sometimes simply forcing all apps to close and restarting the device can resolve this issue.  Also, try going through the steps outlined below.   
    Force an app to close in iOS
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    -Jason H.  

  • Unsuccessful download app world for Blackberry 9300

    when i follow go to http://www.blackberry.com.my/apps/app-world/download.html and follow the step to download.
    later the download is unsuccessful.
    my os is v6.0.
    can u guy help,thank you.

    Hi letto951 and welcome to the BlackBerry Support Community Forums!
    Can you provide more details on what happens when you try to download BlackBerry App World? Also, can you confirm you are going to www.blackberry.com/appworld from your BlackBerry Browser to download the software?
    Thanks.
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Cant download app world after software update

    Hi,
    I have just updated the software on my curve 8520 to OS 5 and app world needs to be updated, however the update says it cannot be completed, and when i try to download it via my blackberry browser it says sorry error once i get to the point of selecting my language. Appworld worked fine when i had my old software
    Chloe

    cmcewan06 wrote:
    Thanks for your help, how would i be able to do each of those things?
    Thanks
    Chloe
    On your BlackBerry, open your BlackBerry Browser. Thanks.
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

  • Cant download app world

    The version of app world on this phone said it needed upgrading before I could use it, I followed the link to the upgrade but it gave me an error message. Ive tried to google app world download & I get another error message, I have tried to download it thru my computer & it says this device is not supported for usb downloads, I have entered my email address & got an email with a link which I have followed and got another error message. You get the idea.
    Have deleted the app thru options, device, application management then tried to access the latest version using browser but it keeps sending an error message.
    I have wifi & have been using that to do it.
    I have a torch 9800.
    I am losing the will to live.
    Thanks.
    Solved!
    Go to Solution.

    Personally, I'd call them.
    Let me ask, at your homescreen top line, do you see the BlackBerry logo?
    On your Manage Connections screen, click on the Services Status. What is the status of the BlackBerry Internet Service?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Problem Downloading App World

    Whenever I go to down the app world when the download is complete a message comes up saying "Uncaught exception: java.lang.NoClassDefFound Error" What does this mean and how am I able to get the app world working on my phone?
    Thank You
    Steve

    I get this same message.  I.e., I download, then it tells me I need to reboot, I click Reboot Now, it reboots, then as it comes back to life i get this same message:"Uncaught exception: java.lang.NoClassDefFound Error"  I click "OK.  The same message comes back again.  I click "OK" again.  The message now goes away and the home screen comes up, but there is no AppWorld Icon.  And this is on the current version of AppWorld, 3.1.0.60.  What is the fix?  See my prior posting on this:
    App World Inaccessible after Upgrade to 3.1.0.60
    Saturday
    Upgraded to App World 3.1.0.60 but now the App World icon is gone and no way to get it to run.  What is the fix?  On a Bold 9700 running v 5.0.0.296 (Platform 5.1.0.83)

  • Unable to download App World on my Curve 9350

    I just got my phone yesterday. when i opened the app wprld it asked me to upgrade and redirected me to a site from where i could upgrade it. however, that kept giving me an error. A friend suggested i delete the app world completely reboot my phone and then try downloading the app world on my handset. i did that just now but it still keeps giving me the same error which says
    "Error: Invalid manifest or application descriptor. The "MIDlet-Name" attribute is missing"
    what to do

    Hi & Welcome to the community...!
    Please go thru the URL given below..hope this will help you to sort out the issue...!!
    http://supportforums.blackberry.com/t5/Java-Development/BB-9000-Error-Invalid-manifest-or-applicatio...

  • Unable to download app world on my 9800 touch

    I upgraded my app world den it dissappeard, if I try to download it a massage will come up "Software Not Found" pls help me.!
    Solved!
    Go to Solution.

    joewhizz wrote:
    I have tried all the links, it still shows 'Software Not Found'. Please help me cuz all my social network apps went back to premitive versions, I need to upgrade them. Am soo devastated.!
    This issue is currently being investigated. Please be patient.
    Workaround: Using your phone's browser, try to download BlackBerry World here.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Downloading App World to Playbook - problems

    Can somebody please assist? I have a  new Playbook but it doesn't have App World pre-loaded. I can't seem to download the App to the Playbook.
    RIM have sent me the email link to download it but I keep getting the following message: "
    Home
    BlackBerry App World
    Get apps designed for your smartphone
    Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone."
    When I click on the link to the mobile site nothing happens??

    Hey Deonmalan,
    Welcome to the BlackBerry® Support Community Forums.
    You can down the BlackBerry® App World application from the browser on the BlackBerry® PlayBook by visiting www.BlackBerry.com/appworld.
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Phone not working after downloading app world

    "Uncaught exception: java.lang.IllegalArgumentException" is coming up on my blackberry curve, i uploaded app world on Friday and my phone has not been working properly since. also states  app error 6303 . i have took battery out whilst phone is on and tried deleting app world . 
    Phone is still coming up with the above message and app error. What else can I do?

    Hi knightnumbersix
    Welcome to the Community
    It seems  IT policy has been enable on your device.Have a look what Knowledge Base says regarding the Error
    KB24925 . I hope it contain something useful informations
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Error while downloading App World browser plug-in "not like others error"

    Hi,
    Ok I bought my first BlackBerry phone and I'm very happy with it. But while I was sitting up my e-mails and other things it ask to sing in with BlackBerry ID so I register at the website. After USING MY PC "windows 7 64-bit" I sing in it ask to install a browser plug-in. So I click download than save to desktop and ERROR can't download. After trying for a week  with no luck I went for the back road opened Google and typed "AppWorldinstaller-en.msi" I fond a known website with the same file so I download and install successfully. After that went back to the BlackBerry ID sing in page entered my e-mail and pass and log on. The website checked for the plug-in and reply that it NOT INSTALLED how can that be possible??
    PLEASE SOME ONE HELP ME
    http://www.m5zn.com/uploads2/2012/2/13/photo/021312160218vajhk89zyxif1eo73drh75.jpg

    Have you checked your programs and features list to see if it has already installed? I had exactly the same problem using windows 7 x64. It wasn't working and so I tried installing again and got your error. The chances are it's already installed but you're running the 64-bit version of Internet Explorer (or another 64-bit web browser) and the Appworld plugin is only 32-bit, so it wont run inside the 64-bit browser. If you run a 32-bit web browser and go back to Appworld, it should recognise the plugin is installed just fine.

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