COBRAS IMPORT issues from Unity 5.0(1) to Connection 8.5(1)

I have 3 Unity 5.0(1) clusters that I am testing COBRAS imports into Unity Connection 8.5 on UCS. I have all the proper phone systems (Switches) defined in Connection and I mapped them during the COBRAS Import but it seems that only defined or enabled Notification devices for a subscriber are carried over with the proper Phone System. Subscriber Notification options not defined or enabled will default to the Template Phone System used during the import. This is causing an issue when a subscriber enables and defines another notification device via the TUI as it will be mapped to the incorrect Phone System (Switch) for out calling. I know I can use the bulk edit feature to change the Phone System (Switch) information on the user Notification devices but COBRAS should carry this setting over.
System Call handlers from Unity 5.0(1) into Unity Connection 8.5 do not carry over the Phone System (Switch) information . The Phone System (Switch) is used from the template mapped during the import and not the Phone system (Switch) that Call Handler was on from the Unity 5.0(1) system or the one mapped on the phone system page during the COBRAS import.I know I can use the bulk edit feature to change the Phone System (Switch) information on the System Call handlers once Imported but COBRAS should take care of this during the Import process.
A fix or COBRAS enchancement would be greatly appreciated.

the stored procedure is likely complaining that the ExitAction is set to 2 (which means goto) but a conversation name was not provided - I'm guessing your log file will contain more details such as warnings that it was unable to resolve the exit destination details off the backup data (and hence could not derive the conversation name needed to get to that object type such as a call handler, subscriber or name lookup handler). This should just leave the exit action for subscribers alone (i.e. whatever was defined in the template stands as is for newly created users).

Similar Messages

Photos won't import images from my Canon camera. When connected, program sees the images, tells me it will import the new ones, then freezes once import starts, not allowing any other operation to happen. MacbookPro 15" 2012, OSX Yosemite 10.10.3.

Photos won't import images from my Canon camera. When connected, program sees the images, tells me it will import the new ones, then freezes once import starts, not allowing any other operation to happen. MacbookPro 15" 2012, OSX Yosemite 10.10.3. Any suggestions?

Solution discovered. Faulty connector cable. Tried a different one and it worked.

Importing issues from itunes into garageband

I am having trouble importing songs from Itunes into garageband. This has happened sometime within the last 3-4 weeks or so and the first time I noticed it was today. It won't let me click and drag from itunes. It just bounces back. I am able to go into my finder and click & drag the file, so it's not a copyright issue...besides, I tried dragging from itunes a song I've already used in garageband and it's not working either. I updated itunes yesterday...could this be the problem???
I haven't updated to iLife..to be honest, don't really know much about it, because every time I click on the "tell me more" tab, it says it can't redirect me to the page that has the info on it ....*Gahhh* frustrating! ...could there be some kind of plug-in or something missing? I'm not super-techy, but I can do enough to get me by...Any help you guys can provide me with would be greatly appreciated!!

I am also having the same problem. i can drag the files out of the music folders but I can not drag any file out of the itunes screen. The files are .mp3 and are in lowercase letters. I tried a recommended fix where the files were reconverted in iTunes, but trying conversions in both .mp3 and .aiff did not work. Also, trashing a certain preference file was recommended on a discussions board but that did not work either. Until there is a solution, I'll have to work in Audacity.

HELP - V3.4.5 Importing issues from iPhoto

Hi all,
A newbie here so apologies if this basic subject has already been covered!
I have just updated my software version of aperture to version 3.4.5 and I cant seem to locate any of my pictures stored in iPhoto via Aperture. I was able to do this with the previous version of Aperture. The pictures are stored in iPhoto but I cant locate them via Aperture..........hope that makes sense??
Can someone please point me in the right direction?? I have tried to import pictures from iPhoto and I have tried to access my pictures via Aperture but with no luck!!
Many thanks in advance,
Justin

The iPhoto Browser is no longer available in Aperture 3.4.5, if that is what you have been using.
Now Aperture and iPhoto are using the same library format, and you could simply open your iPhoto libraries in Aperture. Only this requires, that you update iPhoto as well to the most recent version 9.4.3. Then open your iPhoto libraries at least once in iPhoto 9.4.3 to convert them to the new format, and Aperture can open them as Aperture libraries.
See: Aperture 3.3: Using a unified photo library with iPhoto and Aperture
If you want to consolidate your iPhoto Libraries and your Aperrture library into one library, to be used with both iPhoto and Aperture, you can import your iPhoto libraries into your current Aperture library.
See: Aperture 3.3: How to use Aperture to merge iPhoto libraries
Regards
Léonie

Export import issue from higher version to lower version

Hi,
I have an export dump file which was taken from 11g database(11.2.0.2.0) and trying to import into lower version of the database 9i(9.2.0.6.0), unable to complete the process.
Two ways i have found and tested in my test db
1)TNS entry of 9i database has been put into 11g database
a)Export dump was successfuly taken from 11g db
b)Getting below error,while import into 9i database
IMP-00058: ORACLE error 6550 encountered
ORA-06550: line 1, column 33:
PLS-00302: component 'SET_NO_OUTLINES' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignoredIMP-00000: Import terminated unsuccessfully
2)TNS entry of 11g database put into 9i database version.
a)During export (trying to take exp dump from 11g db in 9i exp utility),getting below error
EXP-00008: ORACLE error 1455 encountered
ORA-01455: converting column overflows integer datatype
EXP-00000: Export terminated unsuccessfully
Kindly advice me to overcome from this issue.
Regards,
Faiz

mafaiz wrote:
Hi,
I have an export dump file which was taken from 11g database(11.2.0.2.0) and trying to import into lower version of the database 9i(9.2.0.6.0), unable to complete the process.
Two ways i have found and tested in my test db
1)TNS entry of 9i database has been put into 11g database
a)Export dump was successfuly taken from 11g db
b)Getting below error,while import into 9i database
IMP-00058: ORACLE error 6550 encountered
ORA-06550: line 1, column 33:
PLS-00302: component 'SET_NO_OUTLINES' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignoredIMP-00000: Import terminated unsuccessfully
2)TNS entry of 11g database put into 9i database version.
a)During export (trying to take exp dump from 11g db in 9i exp utility),getting below error
EXP-00008: ORACLE error 1455 encountered
ORA-01455: converting column overflows integer datatype
EXP-00000: Export terminated unsuccessfully
Kindly advice me to overcome from this issue.This has nothing to do with APEX. Post on the {forum:id=61} forum.

Import issue from 10g to 11g

Hi All,
I have dump file from 10g having 1 table only, with blob column.
I am trying to import it in a different user with different tablespace by keeping IGNORE=Y and i have created that table also having blob column but it gives following error:
imp acetemp/acetemp@orcl IGNORE=Y file=d:\keytab.dmp log=keytab.log fromuser=RABOIT touser=ACETEMP
Import: Release 11.2.0.1.0 - Production on Tue Aug 10 13:09:26 2010
Copyright (c) 1982, 2009, Oracle and/or its affiliates. All rights reserved.
Connected to: Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - Produc
tion
With the Partitioning, OLAP, Data Mining and Real Application Testing options
Export file created by EXPORT:V10.02.01 via conventional path
Warning: the objects were exported by RABOIT, not by you
import done in WE8MSWIN1252 character set and AL16UTF16 NCHAR character set
. importing RABOIT's objects into ACETEMP
IMP-00017: following statement failed with ORACLE error 959:
"CREATE TABLE "KEYSTORETAB" ("KEYSTORE_ID" VARCHAR2(25) NOT NULL ENABLE, "RE"
"SERVED_BY" VARCHAR2(15), "UPDATE_DATE" DATE, "VERIFIED_BY" VARCHAR2(15), "V"
"ALIDATED_BY" VARCHAR2(15), "STATUS" LONG NOT NULL ENABLE, "KEYSTORE_PASSWOR"
"D_PART" VARCHAR2(100), "KEYSTORE_PASSWORD" VARCHAR2(100) NOT NULL ENABLE, ""
"KEYSTORE" BLOB) PCTFREE 10 PCTUSED 40 INITRANS 1 MAXTRANS 255 STORAGE(INIT"
"IAL 131072 FREELISTS 1 FREELIST GROUPS 1 BUFFER_POOL DEFAULT) TABLESPACE "T"
"BS_RABOIT" LOGGING NOCOMPRESS LOB ("KEYSTORE") STORE AS (TABLESPACE "TBS_R"
"ABOIT" ENABLE STORAGE IN ROW CHUNK 8192 PCTVERSION 10 NOCACHE LOGGING STOR"
"AGE(INITIAL 65536 FREELISTS 1 FREELIST GROUPS 1 BUFFER_POOL DEFAULT))"
IMP-00003: ORACLE error 959 encountered
ORA-00959: tablespace 'TBS_RABOIT' does not exist
Import terminated successfully with warnings.
I don't want to use data pump here.
Thanks
Mohsin
Edited by: user12195038 on Aug 11, 2010 10:48 AM

>
ORA-00959: tablespace 'TBS_RABOIT' does not exist
>
As noted above, this is a warning, not an error. Pre-create the tablespace and assign necessary tablespace privileges on the target database if you do not want to see the warning message.
HTH
Srini

*headdesk* Importing issues from DVD-RW to iTunes

Okay, my brother's computer had problems with his hard drive which caused us to have to put in a new hard drive (It's a long story how I found this out, but the computer was functioning perfectly O_O.) The day of taking apart the hard drive, I erased two of my brother's DVD-RW (Maxell 4.7 GB.) I will admit I was in a hurry so I just transferred using iTunes the "back-up your library" thing.
Then I tried to restore back up on my Windows XP computer and iTunes would give this error code (-69) When I looked it up, well... I had no idea how it applied to me since I do not have an iPod being synced (I'm getting a new iPod Touch in a few days-another long story.) So then today, I tried it on my brother's Windows Vista and guess what? Error (-69) and in addition, the CD/DVD drive is making clicking noises and is freezes up the computer until I take it out. I miraculously accessed it but I cannot move anything out of the disc or copy and paste. I googled this problem and it said most likely, the disc is corrupt.
So, now I have two corrupt disc and one iPod 1st generation Nano with only 166 songs out of the 800 and something songs. I know I can re download apps and the movies I have were downloaded via torrent. My songs though? Most of them were bought in iTunes (maybe around 200+) The rest were from torrents/limewire.
Is there any way to get my corrupt disc to work again? If not, Can I just re-buy songs if possible? (I do have receipts in my purchasing history but from what I understand, it's not possible because songs are copyrighted?)
Please, I'm seriously in deep water here ><

While yes, you could get tracks onto iTunes eventually using the method you are trying, it would be much, much easier using a CD drive. The method you are trying to use will work but will require multiple stages and a lengthy description of the method. To do it that way properly would probably take about 2 hours of work per CD vs. 5 minutes with a proper drive. With internal drives costing as little as $25 these days I'd just go straight for the new drive.

COBRAS message import failure to Unity Conection 7

Hi,
I am attempting to import messages from unity 4.0(5) to Unity connection 7. Unfortunately I fails every time with the following message "SocketError: WSAECONNREFUSED No connection could be made because the target machine actively refused it".
I have followed the configuration steps described in the documentation and tutorials. The import works well for greetings etc. but not for messages.
I have attached a word doc with the secreen shots from my setup. Any suggestions?
Regards,
Richard.

There's a couple troubleshooting sections in the help file that run down the ports used and has some tips here - just one clarification since a lot of folks stumble on this.
Greetings and voice names gets moved on/off the Connection server using HTTP - messages are imported using strictly SMTP. They have nothing at all in common and one working has no bearing on the other working. Notably the certificate that trips folks up comes into play only for greetings and voice names (HTTP) - it has no bearing on SMTP traffic.
The two most common problems I see escalated are the security for SMTP is not disabled properly. I've seen that dozens of times - double check that the SMTP server setup on Connection allows for connections from untrusted IP Addresses, the "Require Authentication from Untrusted IP addresses" is UNchecked AND the Transport layer security from Untrusted IP Addresses is set to "Disabled" - if any of those are not configured that way you'll get active refusals of connections.
The 2nd most common issue here is a security application like Norton in play - they will block outbound SMTP traffice off the Windows box you're on by default - frustratingly many of them allow the first connection attempt up front sometimes and it will fail _later_ when messages are being sent in. Very annoying... this thwarts the up front check to see if the path is open before the import begins.
Either way something is either blocking the SMTP traffic or the server is not accepting inbound SMTP traffic - one or the other.

Migrating from Unity 7.0 to Unity Connection 8.5 on a new server.

Hello all.
I am currently in the process of migrating from Unity 7.0 on a windows platform to Unity Connection 8.5 on a new Linux server. I was unaware that UC 8.x runs on Linux so this caught me off guard.
Can someone offer any tips, guides, links, etc. that may help me out?
Also, TAC said the procedure should consist of running a COBRAS Export in Unity 7.0 and then a COBRAS Import on the Unity Connection 8.5 box. I know how to do this on the Windows Platform, but I'm unsure as how to do it via Linux.
Any assistance is greatly appreciated.
Thanks,
James

Correct, you need to download it from the provided link.
Read the help file for information on what is imported and what is not.
http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html
There are also some good training videos from Jeff (the amazingly smart and improbably good looking) :-)
Chris

Import photos from iphone to iphoto

I've been able to easily import photos from my iphone to iphoto by connecting my phone to the computer via USB cable. However, it does not seem to be working. I have the older version of iphoto (I believe it's version 9), and when I connect my phone it is not automatically asking if I want to import. I've checked my preferences in iphoto, and have it set to open when a mobile device is connected. When reading other posts similar to this issue it seems that there is a "device" section over to the left, which I do not have in my iphoto. I know the USB cable is working because I can see my phone is connected to my itunes on my computer. I would like to take my photos off my phone to free up some space. Thanks!

Hello bbb34vball,
Since that article didn't help, I would suggest trying the steps in this article next:
iOS: Unable to import photos to computer - Apple Support
If that doesn't resolve your issue, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Regards,
Jeff D.

How do i import photos from camera without iPhoto

how do i import photos from camera without iPhoto

You can import pictures from the device using Image Capture:
Connect the iOS device to the computer.
If Image Capture does not open automatically, you can navigate to your Applications folder and open Image Capture from there.
Choose the location to which you'd like to import pictures.
Click Options.
Click the Options tab if it isn't already selected.
Enable the option "Delete items from camera after downloading".
Note: Deleting photos after importing helps to reduce Camera Roll size, and it improves backup and restore times. You may choose Keep Photos if you wish to import the photos to additional computers.
Click OK.
Click Download All.
If you have Aperture, you can use it to import your photos. See the Aperture User Guide for more information.

I can't import photos from my iPhone

Okay: I have Lion, I have iOS 5. I have the latest version of iPhoto. However, When I open iPhoto and have my phone unlocked, I am no longer automatically presented with images from my camera roll ready for import. Nothing happens.
How can I get my mac to see my iphone so that I can import images from my iphone?
Any suggestions?
Thanks

Hi Daniel!
I have an article here that can help explain how to do this through a couple of methods on your new MacBook Pro:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Specifically, these are the instructions relevant to your situation:
If you have a Mac
You can import pictures from your iOS device using iPhoto (if installed):
Connect the device to your computer. iPhoto should automatically launch into its import window with your device's images and videos listed.
Note: If iPhoto does not automatically open, you may wish to enable the behavior.
Click Import All. If you want only some of your images imported, select the images and videos you would like to import into iPhoto, then click the Import Selected button.
When the photos finish importing, you will be presented with a dialog asking whether you'd like to delete the original photos from your Camera Roll. Click Delete Photos.
Note: Deleting photos after importing helps to reduce Camera Roll size, and it improves backup and restore times. You may choose Keep Photos if you wish to import the photos to additional computers.
If you do not have iPhoto installed on your computer, you can import pictures from the device using Image Capture:
Connect the iOS device to the computer.
If Image Capture does not open automatically, you can navigate to your Applications folder and open Image Capture from there.
Choose the location to which you'd like to import pictures.
Click Options.
Click the Options tab if it isn't already selected.
Enable the option "Delete items from camera after downloading".
Note: Deleting photos after importing helps to reduce Camera Roll size, and it improves backup and restore times. You may choose Keep Photos if you wish to import the photos to additional computers.
Click OK.
Click Download All.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

How do I import music from itunes to my iphone4?

How do I import music from itunes to my iphone4?

Connect iPod or iPhone to your computer and open iTunes.
Select your iPod or iPhone in the Devices section on the left side of the iTunes window.
In the main iTunes browser window, select Music.
Select the option to Sync Music.
You have the option to sync all songs and playlists or selected playlists. Your iPod will need to have enough free space to sync the content that you have selected from your library. Tip: You can use the capacity bar at the bottom of the iPod settings window to determine how much free space is available. The size of a playlist can be determined by selecting it and looking at the bottom of the iTunes window.
You can also automatically sync podcasts to your device. Select the Podcasts and choose to sync all podcasts or selected ones. You can also determine which episodes are synced based on if they are recent, new, or unplayed.
Click Apply and iTunes will begin syncing the audio content you've selected to your iPod or iPhone. The iTunes LCD will display the sync progress and notify you when the sync is complete.
To disconnect your iPod or iPhone, select it under Devices and click the eject icon next to it.

I can't import ringtones from my pc iTunes to my Mac mini iTunes.

I'm transferring my entire library from my old windows laptop to my new Mac mini. It's been easy to transfer everything, except it won't allow me to transfer my ringtones. And now the mac has erased the tones from my iPhone when I synced. Help!

Hi Daniel!
I have an article here that can help explain how to do this through a couple of methods on your new MacBook Pro:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Specifically, these are the instructions relevant to your situation:
If you have a Mac
You can import pictures from your iOS device using iPhoto (if installed):
Connect the device to your computer. iPhoto should automatically launch into its import window with your device's images and videos listed.
Note: If iPhoto does not automatically open, you may wish to enable the behavior.
Click Import All. If you want only some of your images imported, select the images and videos you would like to import into iPhoto, then click the Import Selected button.
When the photos finish importing, you will be presented with a dialog asking whether you'd like to delete the original photos from your Camera Roll. Click Delete Photos.
Note: Deleting photos after importing helps to reduce Camera Roll size, and it improves backup and restore times. You may choose Keep Photos if you wish to import the photos to additional computers.
If you do not have iPhoto installed on your computer, you can import pictures from the device using Image Capture:
Connect the iOS device to the computer.
If Image Capture does not open automatically, you can navigate to your Applications folder and open Image Capture from there.
Choose the location to which you'd like to import pictures.
Click Options.
Click the Options tab if it isn't already selected.
Enable the option "Delete items from camera after downloading".
Note: Deleting photos after importing helps to reduce Camera Roll size, and it improves backup and restore times. You may choose Keep Photos if you wish to import the photos to additional computers.
Click OK.
Click Download All.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Unity Cobras Import changes speed conversation

Hi we are running latest Unity export and unity connection tools and are migrating from unity version 4.0(4) SR1 to unity Connection version 9.1.1.20000-32
The issue is that when we export from Unity and import to unity connection, the following gets changed:-
Conversation volume is set to low
Conversation speed is set to fastest, although the playback is slowest
The default are set to medium and normal
(phone menu settings)
we can fix this by bulk edit and change everything back but concerned at why the data is getting changed and what else might have been changed that could cause us issues later. Never happened before during migrations from Unity to Connection. I assume the versions are supported with Cobras ?
Anyone seen anything similar ?.....TIA, Jeff

just to follow up for everyone - version 8.0.31 for the Connection Import tool was updated to handle this. this version is now posted on CiscoUnityTools.com
Short version is backups prior to Unity 4.0(5) don't have per user speed/volume stored for messages (as opposed to converation speed) - speed was added in 4.0(5) and volume in 5.0. The Import needs to check the version of Unity being restored and convert a value of 0 (slowest or quietest) into 100 for speed (normal speed) and 50 for volume (normal volume).

COBRAS IMPORT issues from Unity 5.0(1) to Connection 8.5(1)

Similar Messages

Maybe you are looking for