CODE Group, CODE Group Profile

Hi Experts
What is CODE Group and CODE Group Profile
Whats the use of CODE Group and CODE Group Profile
How it will works
I will be very happy to reward points.
Thanks and Regards
Kumar
Edited by: Kumar on Sep 24, 2008 8:48 AM

Hi Kumar,
Catalog
Catalogs are resources which help ensure the uniform use of terms. CRM uses a dual level hierarchy comprising of code groups and codes for catalogs. The terms are coded at client level in a corresponding coding. The codes themselves are composed of four characters, and are assigned to a code group composed of eight characters.
Code
A key that uniquely identifies the qualitative contents of a problem in a coded form that can be mechanically processed.
Each code is assigned to a code group in the catalog. A code can describe:
a characteristic attribute
a defect type
a usage decision
Code Group
A key for summarizing codes and structuring a catalog according to various criteria.
The assignment of codes to code groups takes place at client level.
Regards,
Shahina

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