Code isn't active for Adobe Photoshop elements

When I put in the code for Adobe Photoshop Elements 13, this comes up "Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code. For more information contact Customer Support and order by phone".

Have you contacted the retailer?
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Similar Messages

  • Hi, I have all codes for Adobe Photoshop Elements 10 (MacOSX), but the product was loosed during the virus cleaning. I need the installation and activation of that. Could you help me please?

    Bonjour,
    J'ai besoin de votre aide pour installer et active mon Adobe Photoshop Elements 10, qui j'ai obtenu de ce site. J'ai un MacBook Air et les codes sont:
    < removed>  Photoshop 10
    < removed> Premières Elements 10 , mais je ne trouve pas  le photoshop lui meme pour le telecharger.
    Pouvez vous me donner un soutiens pour installer  ce produit?
    En remerciant en avance,
    j'attends votre aide.
    Galina Sibiliova
    [email protected]

    Ici:
    Download Photoshop Elements products | 13, 12, 11, 10
    But this is a user to user forum. Please don't ever post your serial numbers here. I've removed them for you.

  • I have my redemption code but can't get the serial number for adobe photoshop elements 12 that I jus

    I'm trying to find out my serial number.  I have the redemption code but can't get the serial number for adobe photoshop elements 12 that I just purchased

    Hi KEsheppard
    Please refer the link below to get the help regarding redemption code and the serial number:
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Let us know if it helps,
    Thanks!
    Gurleen Kaur

  • Bonjour, j'aurai besoin d'un code réponse afin d'activer mon adobe photoshop elements 12 en hors ligne que je viens d'acheter. Merci d'avance.

    Bonjour, j'aurai besoin d'un code réponse afin d'activer mon adobe photoshop elements 12 en hors ligne que je viens d'acheter. Merci d'avance.

    I've spent quite some time on this and agree there is definitely a problem. It seems that with v11 and v12 installed the preview will only work in one and not the other. Which one it works in appears to depend on what order they were installed / uninstalled.
    I've reported it as a bug.
    Google Translate:
    J'ai passé pas mal de temps sur ce sujet et suis d'accord il ya certainement un problème. Il semble que v11 et v12 installé la prévisualisation ne fonctionne que dans l'un et pas l'autre. Lequel cela fonctionne en semble dépendre dans quel ordre ils ont été installés / désinstallés.
    J'ai signalé cela comme un bug. 
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children

  • My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

    My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adode customer services aren't interested.

    I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adobe customer services aren't interested, neither are Ebuyer.com.
    Where do I go next? Credit card company to ask for a refund?

    57dibbs
    Has you contacted the seller through its Customer Service?
    If that is the case and Customer Service has no idea of what you were given as a Product Key and how to use it, have you considered asking
    your question in the seller's forum (PC software section)?
    But, I have another idea for you to try first....are you involved in a student teacher purchase with prepaid card? If so, please click on the following link
    http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html#card-sub mit-product-code
    and go to the section on "I received a prepaid card, and I need help". In that section go to "2" which is for
    "Submitting my product code and proof of eligibility to Adobe". You will notice there is a link to click on that
    is related to country. Make the appropriate choice and see if that solves the problem. You should see
    Visit the page listed on the back of your prepaid card to submit your code and proof.
    For customers inside North America, www.adobe.com/go/edu-validate
    For customers outside North America, submit through your region's customer portal below:
    Europe, Middle East, Africa | Germany | France | Spain | Italy | Netherlands | Czech Republic | Poland | Asia/Pacific | Korea
    Verification can take anywhere from 2 to 30 days to validate.
    If the above does not apply to you, then I would explore the seller forum for answers if you cannot get them from Adobe Chat or the seller's
    Customer Service. Getting your money back from the seller should be tried as soon as possible if you find no solution.
    Thank you.
    ATR

  • I recently purchased a Go pro Hero 4 Black which included a voucher for Adobe Photoshop Elements 12. Is elements 12 discontinued if so, will I be able to downloadAdobe Photoshop Elements 13?

    I recently purchased a Go pro Hero 4 Black which included a voucher for Adobe Photoshop Elements 12. Is elements 12 discontinued if so, will I be able to downloadAdobe Photoshop Elements 13?

    LAdyshopgirl
    Premiere Elements 12 is no longer the current version of Premiere Elements. Premiere Elements 13 is. Probably Premiere Elements 12 is still in stock
    at online vendors. Whether these online vendors accept "vouchers" is questionable.
    You need to go by whatever the voucher says. It may be very specific for version 12 and be outdated at that. Is there an expiration date on the voucher.
    Is there an installation disc included with the camera? If so, does it give a redemption code or serial number that you are supposed to use to install the
    program?
    This is not Adobe. Rather a user to user forum.
    My first impression is that you may have an outdated voucher. And, the details of that voucher need to be read carefully.
    Please supply more information unless you opt to contact the seller of the camera for more details, especially if this "voucher" was a sales
    incentive for the selling of the camera.
    ATR

  • Download Load Option for Adobe Photoshop Elements 11.0 Akamai or Alternate with MS 7

    Which download option do I use if I have 64 bit Micro Soft 7.0 for Adobe Photoshop Elements 11.0: Akamai or Alternate?

    Found this in Download support.
    This helps even more to explain the difference between the two and the WHY you would pick one over the other:
    Start the download by choosing one of the following:
    Click Download and follow the onscreen instructions.
    Click Akamai Download Manager and follow the onscreen instructions.
    If you prefer downloading directly in a browser, click Alternate Download Method. Then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.

  • Download replacement installer for Adobe Photoshop Elements 11

    How can I download the replacement installer for Adobe Photoshop Elements 11. I need to reinstall it on a new PC. I do have my serial number.

    You put both the .7z and the .exe in the same folder. Run the .exe (double-click it) and it will automatically unzip the file and start the setup program for you.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Compatibilityy issue with windows XP and windows 8.1 for adobe photoshop elements 4.0

    Compatibility issue with windows XP and windows 8.1 for adobe photoshop elements 4.0?comcom

    You are going to have to contact Adobe on this one. We are other users.
    Sounds like it's not even an Apple question? Not sure.
    But the Adobe program changed, nothing changed in iTunes, right?

  • Hi i have a serial number for adobe photoshop elements 11, but he does it in with photoshop elements 12?

    hi i have a serial number for adobe photoshop elements 11, but he does it in with photoshop elements 12?

    Download here:
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgra

    I RECIVED AN EMAIL FROM ADOBE AS  :  As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgrade order"  IS THIS UPGRADE FREE AND WHAT SHOULD I DO, HOW CAN I HAVE THIS UPGRADE?

    Compare with on-line stores. The full version is often cheaper than Adobe's upgrade price.
    See this example from Amazon, but check pricing in your own region.
    http://www.amazon.com/gp/product/B00N4OLCRO/ref=s9_simh_gw_p65_d4_i2?pf_rd_m=ATVPDKIKX0DER &pf_rd_s=desktop-1&pf_rd_r=0F1GED9546928YP3PHC0&pf_rd_t=36701&pf_rd_p=1970559082&pf_rd_i=d esktop

  • I need a new disk or a download file for adobe photoshop elements 9.

    I need a new disk or a download file for adobe photoshop elements 9.  I need to reinstall this and my disk is not working.

    What happens when you try? Are you sure you've got the right disc--you have discs for both mac and windows operating systems?

  • Can I download tutorial images for Adobe Photoshop Elements 2 online?

    Can I download tutorial images for Adobe Photoshop Elements 2 online?

    I'm not sure which images your referring to, unless you mean the ones referenced in the pse 2 help under Photoshop Elements 2.0 Tutorials
    (or some that may have been available thru the pse 2 updater)
    In the folder that photoshop elements 2 installs into, there are some Samples and Tutorial folders with some of those files.
    On a windows machine look in either
    C:\Program Files (x86)\Adobe\Photoshop Elements 2
    or
    C:\Program Files\Adobe\Photoshop Elements 2
    Also, on the pse 2 install cd, there are some images in the Goodies>Stock Art folder

  • How do i figure out what my serial number is for adobe photoshop elements so i can download it?

    How do i figure out what my serial number is for adobe photoshop elements so i can download it?

    See this:
    Find your serial number quickly

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