Code of Conduct Service not showing in ESS

The Code of Conduct Service PDF is not showing up, it appears as if it's loading and eventually stop without showing, No error is given it just doesn't show up on the page. The Code of conduct form has been created in ERP using Adobe Form Designers and credential for Adobe Document Services have been installed as well.
The steps to reproduce is:
Logon to ESS
   -> Corporate Information -> Code of Conduct Service
Thanks.

is your ads working correctly?
can you launch the form correctly in backend using SFP?
etc check the ads config or take a ads trace

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