Codec Missing or Unavailable.

PLEASE don't point me to another page elsewhere, as I think I've read everything on the internet on this. Please don't tell me to reinstall because 1 that's a ridiculous "solution" and 2 It's a work machine so I'd have to get them to do it and I need this finished TODAY
I'm very late finishing a short film because my colleague sent me video taken from his camera that doesn't work on CS6. It's bog standard Quicktime *MOV that his Apple tells him is "MPEG-2 Video, Linear PCM, Timecode”. I'm running CS6 on a Dell XPS but every time I try to add the MOV clips I get "Codec Missing or Unavailable".
I HAVE ALREADY deactivated and reactivated and spent last night updating to the latest everything but it's made no difference.
In short, I have the CS6 video editor to which I and trying the complex task of adding a bit of video. I'm a tad miffed.

What third-party codecs, if any, are installed on the computer?
Can you upload a short sample clip?
In the Export Settings dialog (CMD+M), are the MPEG formats listed--posting a screenshot of that dialog with the Format pulldown open (like the one below) could help.

Similar Messages

Premiere Pro CS6 Error Message Codec Missing or unavailable?

I know there is already a thread about this... but I couldn't figure out how to add to that thread. I have been googling for like 2 hours and get this figured out! Sorry if this is a silly question, I am very new!
A videographer sent my company a hard drive with video footage he took from our event. I need to split these clips up and import them to Premiere Pro.
Here is all my info:
Premiere Pro 6.0.2 just updated about an hour ago-
Mac OS X 10.7.5
I am trying to import and edit footage a video-ographer gave my company from an event. He sent it to us on an external hard drive. I am not sure what kind of camera he used.
I have downloaded RedCode or whatever. Updated Premiere Pro.
The file type is .mov. It plays fine in Quick Time 10, but only the sound plays in Quick Time Pro 7.
The Codecs for this file are MPEG-2 AND LINEAR PCM, TIMECODE
I also need to split these clips into smaller clips before importing into Premiere Pro, the clips are all between 8-11GB, if you want to help me with that too.

I had the same issue after I re-installed both Mountain Lion and Adobe products. MOV (XDCAM) media was not reading on Premiere Pro CS6. "Codec Missing or Unavailable" kept prompting. Following ComputerNovice25 advice did not do the trick for this problem. But, I was able to fix issue by simply updating my OS. A ProApps Quicktime Codecs 1.0 was included in the update, which added the following video codecs for Quicktime-based applications:
Apple Intermediate Codec
Apple ProRes
AVC-Intra
DVCPRO HD
HDV
XDCAM HD / EX / HD422
MPEG IMX
Uncompressed 4:2:2
This update is highly recommended for all users running any MacOSX and any type of NLE.
Hope this helps.

Premiere CS5 not importing .mov files - codec missing or unavailable

Hi,
I'm on a Windows 7 PC running Premiere Pro CS5. Have encountered a problem with .mov files that I haven't had before. I recently received three files from a shoot at a local tv station. They are .mov files and I believe they are in an XD CAM wrapper or format. I've gotten files from this station before and have imported them with no trouble (not sure if the earlier files were XD CAM, though). When I try to import, I get the error message: Codec missing or unavailable. Would using the Prism video convertor to convert to another format be the way to go? The file sizes range from 7.18 GB to 14.9 GB. Thanks in advance.

Here's more info on the above clip:
General
Complete name                    : F:\FLV Projects\TalkingMatters\Leah Fabiano-Smith121312\Smith01.mov
Format                           : QuickTime
Format/Info                      : Original Apple specifications
Format_Commercial_IfAny          : XDCAM EX422
File size                        : 15.0 GiB
Duration                         : 38mn 58s
Overall bit rate                 : 55.0 Mbps
Encoded date                     : UTC 2012-12-13 08:53:51
Tagged date                      : UTC 2012-12-13 08:53:51
©TSC                             : 2997
©TSZ                             : 100
Video
ID                               : 1
Format                           : MPEG Video
Format_Commercial_IfAny          : XDCAM EX422
Format version                   : Version 2
Format profile                   : 4:2:2@High
Format settings, BVOP            : Yes
Format settings, Matrix          : Default
Format settings, GOP             : M=3, N=15
Codec ID                         : xd5b
Codec ID/Hint                    : XDCAM
Duration                         : 38mn 58s
Bit rate mode                    : Constant
Bit rate                         : 50.0 Mbps
Width                            : 1 888 pixels
Original width                   : 1 920 pixels
Height                           : 1 062 pixels
Original height                  : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Constant
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:2
Bit depth                        : 8 bits
Scan type                        : Interlaced
Scan order                       : Top Field First
Compression mode                 : Lossy
Bits/(Pixel*Frame)               : 0.832
Stream size                      : 13.6 GiB (91%)
Language                         : English
Encoded date                     : UTC 2012-12-13 09:33:19
Tagged date                      : UTC 2012-12-13 09:33:19
Audio
ID                               : 2
Format                           : PCM
Format settings, Endianness      : Big
Format settings, Sign            : Unsigned
Codec ID                         : in24
Duration                         : 38mn 58s
Bit rate mode                    : Constant
Bit rate                         : 4 608 Kbps
Channel(s)                       : 4 channels
Sampling rate                    : 48.0 KHz
Bit depth                        : 24 bits
Stream size                      : 1.25 GiB (8%)
Language                         : English
Encoded date                     : UTC 2012-12-13 09:33:19
Tagged date                      : UTC 2012-12-13 09:33:19
Menu
ID                               : 3
Language                         : English
Encoded date                     : UTC 2012-12-13 09:33:19
Tagged date                      : UTC 2012-12-13 09:33:19

Hello, I am editing my final project at university on Premier Pro CC on mac, but when I try to load my project in Premier Pro CC for windows on my home pc I get "codec missing or unavailable".

Hello, I am editing my final project at university on Premier Pro CC on mac, but when I try to load my project in Premier Pro CC for windows on my home pc i get "codec missing or unavailable". Something to do with Apples' ProRes 422 LT codec. Is there a way round this problem?

I just went to the Miraizon site, who has been the sole licensee of ProRes for PC, to see if their $150/license download was still at that price.
This is what I found ...
They only sell a few of their other products, and the ProRes/DNxHD codec package only generates an email form to "support".
I'm afraid you'll have to transcode those files to something like DNxHD or an avi codec or something to work them via PC. And I'd thought about purchasing that codec pack from them but kept putting it off. Now, I wish I'd bought it. Ah well.
Neil

Premiere CS4 - AVCHD - Codec missing or unavailable

Recently received captured footage from a Panasonic HDV camcorder captured onto a Mac. I am using Production Premium with Premiere Pro CS4. When I attempt to import the .mov files, they are black screen with no audio either.
I did a quick search on the net to see if CS4 supports AVCHD files and apparently it does. Seemingly also since it lists them as an available format when creating the project intially.
When I attempt to import the files, I get the "Codec missing or unavailable" error. I also receive an error when I try to open the file to view it in QuickTime. I have the latest version of QuickTime and am running on a Vista 64 bit system currently.
If CS4 lists the AVCHD format, should it also not support the files?
Do I have to convert the files in some way?
Is there a specific codec that may have not been installed when I installed the studio?
Since the program itself is up to date, is there another codec from Adobe that is required?
Thanks in advance for any assistance...
Don

Thanks for all the help thus far.
I did install GSpot and tested a video sample from the captured file. The Codec was listed as "hdv4" and the Video as "<unknown>". It's 1280 X720 and identified as .MOV/QT.
Listing the CODECs and other FILTERS gives me a list of "File Missing" items which all reference MainConcept(Adobe2) ... included below.
We did (years ago) purchase Main Concepts product for video. I thought that became redundant once Adobe started including their decoders within the their products. That is why I initially believed that there was a problem with the installation of the Adobe Production Premium product.
Do I need to upgrade or re-purchase the MainConcept product for this?
Does this seem like a reinstall issue for Production Studio CS4?
Recently, I am finding that I am ending up with more Mac based camcorder captures for editing. A lot of times these people have a consumer or low-end prosumer camcorder and a Mac laptop or whatnot and consider themselves "videographers". These people do not know how to capture in any other format than to "plug it in and capture" and many times don't have any idea about CODECs and formats. Many times, its the AVCHD format that has issues. I can either spend the money on a card (or whatever) reader and and attempt to capture it myself, or get my system updated to corrrectly read these (which I would prefer).
I've used Mac systems since the first one came out in 1984 and stopped using them when work dictated a PC format and Premiere (Macs really were not Movie producing until they bought Final Cut from Macromedia anyhow, ... they were Printing and graphic based systems before that). I'm "fully fluent" in most all things Mac because we have a couple of recent Mac with OSX at the office for graphics (no Final Cut Pro), I just dont have home access to a Mac at this time.
As far as the type of camcorder and format ... I was told it was a Panasonic .. I just (like always) received the captured footage ... from someone with a Mac.
DSH    FmtTag: 0x00ff        "MainConcept (Adobe2) AAC Decoder"    {214CD0D1-FC06-41B1-8BB8-84DA4CFB17D9}    0x00600000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2daac.ax"
DSH    Video    "MainConcept (Adobe2) H.264/AVC Decoder"    {FF890B41-A4C5-4B19-87CF-65D86EC12F1C}    0x00600000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2dsh264.ax"
DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Audio Decoder"    {25AD5730-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Video Decoder"    {25AD5740-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Video Decoder"    {25AD5740-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Video Decoder"    {25AD5740-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"

JVC GY-HM100U + .Mov + Premier Pro CS3 = "Codec missing or unavailable"?

Is it possible to shoot in quicktime mode on the JVC GY-HM100U and edit the files in Premiere CS3 for PC? If so, how?
I keep getting the "Codec missing or unavailable" message.
Thank you for your help!

Another program I like for doing some video/audio sleuthing is MediaInfo. It's not as powerful as GSpot (I mean... what is?) but it formats the data in a fashion that I think makes it a little more readily usable. It works with just about every kind of video and audio file I've ever thrown at it, and is regularly updated.
I don't know the camera, unfortunately, so I'm merely going on what that post I linked to suggested. I had just recalled someone mentioning a JVC (*coughjunkvideocrapcough*) camcorder a couple of days ago...
PS: just teasing about the JVC thing...

"Error Message. Codec missing or unavailable." Help?

Hi,
I currently have a problem that I'm in need of assistance with regarding importing video into Premiere Pro CS5 on a Windows Vista (64bit) PC. I'm a new user of CS5 so I'm not completely familiar with everything yet, but I'm a fairly competent user of Final Cut Pro on MACs.
My problem is that when I attempt to import my video files into Premiere, I am given an error message saying "Error Message. Codec missing or unavailable.". I can see on the forums that this has happened to people before, but unfortunately, the solutions I have read can't help my situation because I don't currently have access to FCP to edit the footage as an alternative and only have access to CS5 on a PC to edit so I really need the files to work.
The video files I'm wanting to import are .mov HD files which were captured using FCP on a MAC. The footage was shot in HD 1080i on DV tape using Sony Z1 and Z5 cameras and captured (using a tape deck and FCP's Log & Capture) under the settings of HDV 1080i and 25fps.
The raw .mov files were then transferred to my PC for editing on Premiere and then this is where I have the problem with the codec error...
If anyone can explain to me why the files aren't working or can offer any solutions or advice on how to get them working with Premiere, it will be greatly appreciated!
Thanks!
Dan.

Hi Harm,
Thanks for the quick response. Can you expand on what you mean by converting to standard HDV? Sorry if it seems like a dumb question...
Thanks.

I am getting an error message that Codec Missing or unavailable

I am getting an error message that Codec Missing or unavailable

Not happening to be psychic, a bit of info would be needed to help.
Which OS? What codec? Is it unable to read a clip? Or are you trying to transcode or export?
Neil

Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files

I dowlnloaded Premiere Elements 4, and when I import mp4 files, the video plays but the audio will not. I've also tried to import .mov files, and an error message pops up that says "Codec missing or unavailable." I downloaded the latest version of Quicktime, but that didn't change anything. The files will play back on the video camera, but I"m having trouble with them on my computer. The audio on the mp4 files plays in Quicktime, but not the video, and vice versa when I import them into Elements. Any suggestions?

Does Quicktime Pro also edit .mov files on a PC?
Date: Wed, 27 Nov 2013 07:53:14 -0800
From: [email protected]
To: [email protected]
Subject: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    Re: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    created by Steve Grisetti in Premiere Elements - View the full discussion
Premiere Elements 4 pretty much works with tape-based digital video. That would be video from a miniDV or HDV tape-based camcorder. It doesn't handle other formats very well.
If you plan to edit MP4s, you definitely want to upgrade to a more current version of the program. If you can't install a current version of the program, you may need to address issues on your computer (such as an outdated operating system or underpowered hardware configuration).
Short of that, you could buy Quicktime Pro from Apple for $29. It will edit MP4s, even on a PC platform.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5879880#5879880
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5879880#5879880
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5879880#5879880. In the Actions box on the right, click the Stop Email Notifications link.
           Start a new discussion in Premiere Elements at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Premiere Pro CC / 2014 - Sony f5 XAVC - Codec Missing?

Hi,
I'm trying to import footage that was shot on a Sony F5 camera at 2k 24p with the XAVC codec at various frame rates.
I've tried this on both Premiere Pro CC & Premiere Pro 2014 - both say 'Import failure - codec missing or unavailable'
From what I can find, premiere should support these files?
Adobe Premiere Pro Help | New features summary
(Support for new camera formats)
Sony RAW (F65, F55, F5, FS700)
Any help / suggestions much appreciated
Thanks
Screen shot of my mac setup below.

You can try to convert your files into other format then load them into your premiere. The xavc may be a hard codec to handle with.

PE 10 importing .mov files to a Mac, error message regarding codecs missing.. Help, please

Premiere Elements 10 ... When trying to import .mov files directly from the source, error message says, "codecs missing or unavailable". So I'm stuck.

I have no experience working with a Zoom cam. But sometimes it helps if you install the camcorder's software on your computer. This can install the necessary codecs. (And, of course, make sure you have the latest version of Quicktime, per the program's requirements.)
Most likely the cam shoots in a proprietary MP4 codec. So starting a new project and setting it up for Flip cam video might also activate the necessary codecs.
If it still won't go, then version may not have the ability to interface with this camcorder's footage.

CS4 says missing or unavail codec when trying to open .avi file in abobe workbook cd

I am running CS4 on a Mac and when I try to open a lesson from the Adobe lessons (In a Book series) I am getting a message that the codec is missing or unavailable for the AVI file. Actually, it cannot find the file initially, and when I point it to it in the lessons directory I get the message when it trys to open. Help
Thanks...
Scott

First, thank you for the response. I went in the QT library and removed the xvid codec "XviD_Codec 1.0 alpha.component" and the file still doesn't play in either QT or CS4. I can hear the audio, but there is no video. I earlier had tried downloading other codecs for QT, but they don't appear in the library. I actually started by deleting QT and reinstalling, but that didn't work either. The video plays in VLC. When I look at video properties on QT it says the format is DVSD. I read somewhere else that if I can get the file to play in QT then it sould play in Premiere also...
ok... editing my answer.... I deleted the same codec from the main library/quicktime and it all works fine! I initally deleted it from the QT library under a user (me) and that didn't fix it... Thanks a lot!
Scott

Premiere Pro 3.2 XDCAM EX "Codec Missing"

I downloaded and installed Premiere Pro 3.2.0 a few days ago and I'm really excited about getting to work with footage from Sony's EX-3.
I created a new project set for "XDCAM 1080 (HQ) 1080p" with a timebase of 23.976. The project opened up fine and when I opened the Import window the XDCAM files appear as Quicktime movies. I selected one and clicked "Import" but Adobe gives me an error message saying "A codec is missing or unavailable".
I am running Adobe Premiere Pro 3.2.0 on Windows Vista Home Premium with Service Pack 1 on a Toshiba laptop with an Intel Core 2 Duo T7250 @ 2.00 GHz with 2GB RAM.
Everything else works like a charm. DV footage, DVCPRO HD are no problem. But it won't import my XDCAM EX footage no matter what I do.
Anybody got any suggestions?

First, work through the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed, report back with the DETAILS asked for in the questions at the end of that link
>downloaded and installed Premiere Pro 3.2.0 a few days ago
Do you mean you installed the UPDATE to what you had?
It is not possible to download the actual program now, Adobe is selling CS4

Codecs missing in Windows Media Player ?

Hi SDNers,
I tried to look at the demo SAP NetWeaver Visual Composer Style Editor in Action .avi file.
I downloaded it from here: https://www.sdn.sap.com/sdn/visualcomposer.sdn
But when I load it into the WinMedia player I get a codecs missing error. Unfortunately it doesn't say which one
Any help greatly appreciated. Points generously given
Thanks, Mark.

Thanks Traveler,
I tried with Real Player, but first it would not recognize the format, then it says that it has to download additional software and then it says:
There is no software update available from Real to support this content Content type: ICM.tscc.
Still thanks, Mark.

New document about sequence presets and codecs missing from Premiere Pro

If you're having problems with sequence presets and codecs missing from Premiere Pro, see this document for solutions for this activation issue.
This document relates to the following problems:
- missing sequence presets when creating a new sequence
- Encore error: "Encore will not launch in non-royalty bearing mode. The application needs to be serialized with a royalty bearing serial number."
- When opening a project in Premiere Pro: "Error Adobe Premiere Pro: This project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type."
- When importing footage, the footage is missing audio or video.
These failures are all because Premiere Pro and Encore use some codecs that require activation before they can be used. If activation of these codecs has failed, these codecs will not be available to use.

Well done.

Codec Missing or Unavailable.

Similar Messages

Maybe you are looking for