Codecs not installed; trial version

After having 64 bit Win OS installed:  When my students open Premiere Pro they get the error message, "Additional codecs that are not included in the trial version of Premiere Pro must be installed."
After exiting this dialog box I get the message, "Installation was unsuccessful. Restarting Premiere will trigger the codec installer again. Contact Adobe Technical Support if this problem persists."
I installed Adobe CS4 Master Collection from a disc, put in the license code info, and registered the software so don't know why it is saying I have the trial version.
Any suggestions?

Oops, I must have gotten the idea that you did have the trial version from the title of the post.
Now, if you have the full-paid version, and have upgraded to only find that you now have nothing MPEG, then the "revert to trial" Bug has bitten. This happened with some regularity in CS4, but has just surfaced with the last update, or so, in CS5.
Look to see if you have Project Presets for MPEG, or look in the Export Presets. If the MPEG Presets are now gone, you have been bitten.
The sequence of actions would be:
Deactivate, if possible
Uninstall PrPro
Download and run Adobe Clean Script CS5 (regardless of whether you have CS4, or CS5) several times, rebooting between each run
Install PrPro
Immediately update PrPro, prior to even launching it
That fixes the Bug.
Good luck, and sorry for my confusion,
Hunt

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