COIB error :015 and explode doesn't work

Hi All,
We are trying to maintian the parent - child relationship along with respective serial numbers as this data is currently coming from another legacy system. We had options of using IB51 (installed base) and COIB transaction. IB51 works but I want to understand how COIB works, I have tried the details provided in previous links posted by other folks on similar topic. But I am still getting 2 errors: First even though I had maintained a PM bom (or universal) bom, explode button doesn't work. Why??
Second issue, when I manually enter the components and transfer and try to save in background or foreground, I am getting following error message: COIB:015.
Please advice how to resolve above 2 errors, and finally is there another other place where SAP experts suggests to maintain parent-child relationship along with serialization.
Thanks.
Naren

I am closing this as we are using install base records instead.

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    6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
    7. Back up and restore your iPhone as new.
    8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
    9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
    10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
    11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
    Thanks,
    Matt M.

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