Coke free songs error

Hey everyone im hoping somebody can help me. I loaded all 5 of my free songs (through Coca Cola promo) onto my itunes a while back. I thought I had used them all, but when I go to the itunes store and try and download a song it says: 'Your free song balance is out of date. Click ok to refresh and try your purchase again.' Of course I try this, but nothing happens. Now I can't buy any new songs because the same message keeps re-appearing. Anyone know what I should do? Thanks. Chris

I'd suggest you contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.
Good luck.

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Problem getting this week's free song

Got an error message that "Your free song balance is out of date. Click OK to refresh, and try your purchase again." Clicking again did not help. Running the latest version of iTunes and Quicktime if that matters.

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Your free song balance is out of date

I had a free song from Coca-cola, and have the "1 Song" icon up in the top right of the screen. I've redeemed the song, but the icon still remains, and now every time I click on "Get Song" I get the above error message and can't download the song. Any ideas what's up. I'm on 7.0.1.8.
Thanks.

If you haven't already, try logging out of your iTunes Music Store account and back in and see if that properly refreshes your balance.
If not, contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.
Regards.

Free song not refreshing

I have redeemed a coke code and bought a track off the itunes store, but once it's bought the "1 song" displayed does not indicate that I have no more free songs to redeem, it just keeps saying 1 song.
This is all fine and dandy until I try actually purchasing a song with money, As when I try, it states:
"your free song balance is out of date, Click Ok to refresh, and try your purchase again"
Thing is, it doesn't refresh, it stays there... saying that I have still got 1 free song left.
I tried redeeming another coke code, which let me purchase another free song, but still once I'd done that the same issue remained.
As it stands at the moment, I cannot purchase single tracks from itunes due to this bug. Can anyone help me?
Thanks

Click on your email address next to where it says one song.
Log out, and then Log back in.
Does the total update?

I can't redeem a free song from KLOVE radio station today.

I can't redeem a free song from KLOVE Christian radio station today.

Could you provide a little more information?
Did you try to redeem a code in the iTunes Store, and it gave you an error message?

Unable to buy songs - Error 5002

For the past 2 days I have been receiving Error 5002 "unknown problem with iTunes store, please try again later"...when I try to purchase/download songs...I've tried various songs too.
I'm not sure what the problem is..I have the most recent version and I had no problem downloading songs a couple days ago..this is out of the blue.
Any suggestions?

Yet another Starbucks person who also cannot purchase any songs whatsoever since downloading the free list. I've tried to get my one free song, but haven't been able to do that either. And now when I check to see if I can even plug in the redeem code for the one free song, it says it's already been used. Think if we complained to SBUX corporate about the downside to their "free" downloads something would get done? I emailed apple and have yet to hear back from them. This is getting rather frustrating not being able to purchase songs.
Windows XP

Credit is mixture of free songs and euros

Dear,
In my credit list I dispose of 11 free songs and some money.
Now when I select to buy a certain album of 12 songs, only 9,99 euro needs to be paid (instead of 12x 0,99 euro).
When I would only have money as a credit, there would be no problem to have this advantage. But those 11 free songs are in my way (maybe because their expiration date is before the money expiration date?). I'm also afraid that the extra song on the album ('album only') won't be downloaded for free... as this is the 12th song
Why doesn't iTunes choose in my advantage, and takes away e.g. 9 songs in this case and make me download the whole album??
MacBookPro Mac OS X (10.4.6)

Moved to a better forum:
http://discussions.apple.com/thread.jspa?threadID=833621

How can I get my 10 free songs on my new ipad please

How can I get my 10 free songs on my new ipad please

Yeah... Sorry mate. My missus now tells me the free songs should be a part of the app package - Disney Spotlight digital wireless microphone!

How can I set up a smart playlist for those free songs from iTunes?

I have been downloading all those free songs that iTunes gives out every week. I just realized that I never listen to them because they are not all grouped together. Is there a way to do that? I tried using a smart folder to do that but I don't think anything in those files is labeled "single of the week" so nothing came up. Any ideas?

That would work. Another option I just thought of is that since most my iTunes purchases are music videos I could just say show purchased content that is not a music video. I would still end up getting some stuff that wasn't the free songs but the results seem close enough. Since my song library has 3494 songs it would be hard to pick the free songs out individually.

ITunes free songs are not free

The weekly song says "free" but to download it one must enter a credit card number. This is not free. I must pay for the song by providing priveledged information that has nothing to do with the transaction. Why must I provide potential access to my credit card account in order to receive a song that is provided free of charge (monetary)? I will only provide a credit card number when I feel like buying something. A free song should be free, period. You should be honest like #2 of the Village and admit to everyone that you want "Information... information... information...". From me you won't be getting it, by hook or by crook.

Hi gridsleep from somewhere,
I presume you visit the US music Store. As far as I know that Music Store is the only one to offer free songs. The CC information is needed to verify you're in the US of A.
I for example can't buy from other Stores than the Dutch one.
The deal with the record companies/right holders don't allow cross-border sales. The same is true for free songs (I can't get them).
That's why they need the CC information.
Hope this helps.
M

Free Songs

How do you get free songs the only way i know how is to go to itunes and click the free download of the week but i want more not just one once every 2-1 weeks any1 know how?

That is basically the only way you can get free songs on iTunes. Of course, there are podcasts, but yes, I think that's the only exclusive from iTunes that gives you free song downloads. And I think the free song of the week is every Thurday.
But I don't know what your country's iTunes has, so you'll need an Ausie on here if you want more info, perhaps. Or just learn more at the Autrailian version of Apple.com's "iPod+iTunes".
Hope this helps!
Good day!

Free Songs - Return on Investment for Apple and artists

This is an open plea to iTunes, Apple, and the artists who post free tunes on iTunes. The trend for the last several months has been to offer only one song each week as a free download. This is an incredible shame!! When there were three or four songs each week, I was very likely to discover new music, buy new albums, and attend shows for these bands. It's just a matter of numbers—if there are more songs to preview, I’m more likely to find one that inspires me to support the musicians. I'd like to think it works that way for everyone else too.
Case in point--back when there were multiple free songs each week, I frequently found a free song that I enjoyed so much that I purchased the album:
Andy Grammer
Chiddy Bang
Drop City Yacht Club
Florence + the Machine
The Lone Bellow
Parachute
Olafur Arnalds
Ryan Star
Selah Sue
William Fitzsimmons
The Young Romans
Young the Giant
During that time, I also attended nine different concerts featuring the artists above. Since the number of songs was dropped to one, I rarely find music that inspires me. So what’dya say? Can we up the free tunes a bit? Please??

Richie Witch wrote:
During that time, I also attended nine different concerts featuring the artists above.
Concerts are almost always a loss for the artist and the label, unless you are one of the top acts.

Free songs and money GONE

I had a significant number of free songs and money, and all the sudden it disappeared. What happened to it? The thing was, even when I had it, iTunes always charged me anyway, and I couldn't figure out how to use my money and free songs. Is there anyway to contact apple to figure out what happened?
Thanks,
Jeff

Jeff Schmitz,
Click on your account name in the upper right hand corner of the iTunes Store window, and login again.
That should update the balance and make it reappear.
Some promotional song credits have an expiration date by which they have to be used, but money from gift cards should remain.
EDIT: Note: Once downloaded the songs don't expire, just some credits that are promotional have an expiration date they need to be used by.
Message was edited by: Nathan C

Smart Playlist JUST for 'Free Songs of the Week?'

I would like to create a Smart playlist comprising exclusively the 'Free Songs of the Week' from the iTunes Store. So when I get the weekly 'Free Song,' it goes right into that list. But I need some sort of 'unique identifier' that allows this to happen, and I can't seem to find one. I go under all the 'View Options' and nothing seems to 'tag' these songs as unique, so I can't set up a Smart Playlist that includes just those songs.
Is there a way to do this?

The iTunes Store doesn't tag the free tracks any differently from any other track that I can see, so I can think of no automatic way to put just the free tracks into a playlist. You could, though, put "free" or something similar in the Comments section when you download one of the free items, and then have a Smart Playlist that looked for "free" in the Comments. That's the only way I can think of to accomplish what you want. That wouldn't be any easier than just dragging the free tracks to a normal playlist, but would allow you to have future Smart Playlists that process the free tracks.
Hope this helps.

How do I find the screen with my personal iPod (my name's iPod) so I can download from my purchased or free songs/pods from my computer? My iPod has opened to that for 3 years and this week I can't find it: not on purchased page or on Apple store page.

QUESTION from an American in India:
How do I find the screen with my personal iPod (my name's iPod) so I can download from my purchased or free songs/pods from my computer? My iPod has opened to that for 3 years and this week I can't find it: not on purchased page or on Apple store page.

See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

Coke free songs error

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