Cold call from BT Technical Help

I have just had a call from India saying they represent BT Broadband Technical Help and that my system was slow because of virus infection and that they could help speed up my machine. I said that I would need proof that they were who they said they were and they said to contact 019086 7190 which was the Technical Dept and would vouch for them.
I am not letting anyone get free access to my machine unless I know who it is. Has anyone else been approached? Is this the scam I have read about?
Thanks.

kenjo wrote:
I have just had a call from India saying they represent BT Broadband Technical Help and that my system was slow because of virus infection and that they could help speed up my machine. I said that I would need proof that they were who they said they were and they said to contact 019086 7190 which was the Technical Dept and would vouch for them.
I am not letting anyone get free access to my machine unless I know who it is. Has anyone else been approached? Is this the scam I have read about?
Thanks.
Hi.
As mentioned, this is a ploy to extract data from your machine. These scam artists typically request users to download TeamViewer (or use it) or a similar program so that they can remotely access your computer. PC based of course. They then either load a supposed "anti-virus" program which effectively looks at the machine for credit card and all sorts of other personal data, or just do it manually.
The number you've been given (though the one quoted looks to be invalid) is almost certainly their own mate who will do the confirmation, or just a number with an answer message, or anyone! By you trying to confirm the call they will probably just go away and call the next unfortunate person.
As an aside, TeamViewer is actually very handy, I've used it for friends/relatives.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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