COLD REST ON LASERJET 2100 WITH JETDIRECT 600

i HAVE TRIED A COLD RESET BUT IT DOES NOT SEEM TO RESET THE JETDIRECT CARD. THE PROCESS I USED WAS TO HOLD DOWN THE JOB CANCEL KEY AND THE TURN ON THE PRINTER, AFTER ALL LIGHT ARE ON I RELEASE THE JOB CANCEL KEY AND LET IT DO ITS THING.  wHEN I PRINT OUT THE CONFIG PAGE THE IP ADDRESS DOES NOT CHANGE.  i CAN NOT CONNECT TO THE NETWORK BECAUSE OF A CONFLICT WITH OUR PHONE SYSTEM.  ANY IDEAS ON HOW TO  RESET THE PRINTER.

how you do JCarroll;
HI hope you are doing well and sorry to hear that you are comfromting this issue.
Quick suggestion.
Since yout LASERJET 2100 is a commercial product. I will  suggest posting in the forum for HP Business Support as well for yet a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of luck;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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