Collaboration Edge

So to do TelePresence B2B and VPNless Jabber I need VCS-C and E (Which can be VMS). Do i just use my existing internet connection to send these calls out or do I need SIP trunking with a telco?

No, you do not need a SIP trunk to a Telco. All the comms go over your existing Internet connection and to put it in similar terms, your TelePresence infrastructure becomes the telco for your devices.
Have a read of the Mobile and Remote Access Deployment Guide for some further details on how it all needs to be configured.
Wayne
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Similar Messages

Ask the Expert: Plan, Design, and Implement Mobile Remote Access, the Cisco Collaboration Edge Architecture

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about planning, designing, and implementing mobile remote access (Cisco Collaboration Edge Architecture) with Cisco subject matter experts Aashish Jolly and Abhijit Anand.
Cisco Collaboration Edge Architecture is an architecture that provides VPN-less access of Cisco Unified Communications resources to Cisco Jabber® users. This discussion is dedicated to addressing questions about design best practices while implementing mobile remote access.
For more information, refer to the Unified Communications Mobile and Remote Access via Cisco VCS deployment guide.
Aashish Jolly is a network consulting engineer who is currently serving as the Cisco Unified Communications consultant for the ExxonMobil Global account. Earlier at Cisco, he was part of the Cisco Technical Assistance Center (TAC), where he helped Cisco partners with installation, configuring, and troubleshooting Cisco Unified Communications products such as Cisco Unified Communications Manager and Manager Express, Cisco Unity® solutions, Cisco Unified Border Element, voice gateways and gatekeepers, and more. He has been associated with Cisco Unified Communications for more than seven years. He holds a bachelor of technology degree as well as Cisco CCIE® Voice (#18500), CCNP® Voice, and CCNA® certifications and VMware VCP5 and Red Hat RHCE certifications.
Abhijit Singh Anand is a network consulting engineer with the Cisco Advanced Services field delivery team in New Delhi. His current role involves designing, implementing, and optimizing large-scale collaboration solutions for enterprise and defense customers. He has also been an engineer at the Cisco TAC. Having worked on multiple technologies including wireless and LAN switching, he has been associated with Cisco Unified Communications technologies since 2006. He holds a master’s degree in computer applications and multiple certifications, including CCIE Voice (#19590), RHCE, and CWSP and CWNP.
Remember to use the rating system to let Aashish and Abhijit know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation on the Cisco Support Community Collaboration, Voice and Video page, in the Jabber Clients subcommunity, shortly after the event. This event lasts through June 20, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Marcelo,
Yes, there are some requirements for certificates in Expressway.
Expressway Core (Exp-C)
- Can be signed by either External or Internal CA
- Better to use a cluster name even if you start with 1 peer in Exp-C cluster. In the future, if more peers are added, changes would be minimal.
- Better to use FQDN of cluster as CN of certificate, this way the traversal zone configuration on Expressway-E won't require any change even if new peers are added to Exp-C cluster.
- If CUCM is mixed mode, include security profile names (in FQDN format) as Subject Alternate Names
- The Chat Node Aliases that are configured on the IM and Presence servers. They will be required only for Unified Communications XMPP federation deployments that intend to use both TLS and group chat. (Note that Unified Communications XMPP federation will be supported in a future Expressway release). The Expressway-C automatically includes the chat node aliases in the CSR, providing it has discovered a set of IM&P servers.
- For TLS b/w CUCM, IM-P & Exp-C
+ If using self-signed certificates on CUCM, IM/P. Load Cisco Tomcat, cup, cup-xmpp certificates from IM-P on Exp-C. Load callmanager, Cisco Tomcat certificates from CUCM on Exp-C.
+ If using Internal CA signed certificates on CUCM, IM/P. Load Root CA certificates on Exp-C.
+ Load CA certificate under tomcat-trust, cup-trust, cup-xmpp-trust on IM-P.
+ Load CA certificate under tomcat-trust, callmanager-trust on CUCM.
Expressway Edge (Exp-E)
- Signed by External CA
- Configured Unified Communications domain as Subject Alternate Name
- If using a cluster, select FQDN of this peer as CN and FQDN of Cluster + this peer as Subject Alternate Name.
- If XMPP federation is being deployed, enter the same Chat Node Aliases as entered in Exp-C.
For more details, please refer to the Certificate Creation Guide for Cisco Expressway x8.1.1
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Cisco-Expressway-Certificate-Creation-and-Use-Deployment-Guide-X8-1.pdf
- Aashish

VCS Expressway event log errors when Jabber for iPhone and Windows log in

hi folks,
I've deployed Collaboration Edge with VCS Control and Expressway:
my Jabber for iPhone succesfully can log in from Internet and it can IM but not calls and I see next messages in VCS Expressway when Jabber is logging in:
2015-03-27T18:00:28+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49543" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 16:00:28,204"
2015-03-27T17:58:55+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49535" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:55,786"
2015-03-27T17:58:32+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49527" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:32,202"
2015-03-27T17:58:08+02:00
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49512" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 15:58:08,582"
"Digest User" in the "Protocol Specific Information" section of Phone Configuration selected right user. in this Jabber I see following error "Failed to get device configuration". however Jabber for Windows and for Android hasn't such issues - they succesfully can log in from Internet and it can do calls and IM but I see next messages in VCS Expressway when Jabber is logging in. The same log line appears when Jabber for Android log in:
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="56751" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 14:19:11,769"
and I can't find any information which describe such types of error.
thanks!

Thanks Srini, but the instructions have two options:
1. Use the Control Panel, select "Oracle 11g..." and uninstall from there.
This is of course the first thing I tried, but as I said, there is no entry for Oracle 11g in my "Programs and Features" applet.
2. Download the install package and run OracleXE.exe with the remove iss file.
Firstly, there is no OracleXE.exe in the package I downloaded, just setup.exe;
Secondly, setup.exe ignores the iss parameter and tells me that OracleXE is already installed (setup.log contains ResultCode=-3) so it can't be installed.
Is there somewhere else to get an OracleXE.exe that will work for 11g? Or are these the instructions for 10g and haven't been updated yet?
Am I unusual in not having a Control Panel entry?
(and I understand this is a beta - that's partly why I'd like to uninstall it - I'll go back to 10g and not be so impatient :))
Regards,
Andrew

How to Remove WebEx Connect domain

Hi all,
A customer of ours used to have a WebEx Connect subscription which is currently expired. They are now deploying Collaboration Edge with on-prem IM&P services (CUCM IM&P) but Jabber still discovers their domain to be handled by WebEx Connect.
How can we get rid of the association between their domain and the WebEx Connect cloud IM&P services forever?
Thanks.

yes, I got this done through a Cisco Collaboration Solution Architect by asking him a favor.
He did that internally in Cisco (I guess by logging a case with the PM) and told me he didn't know of any official procedure for end users or partners.

IP Phone SSL VPN to ASA using AnyConnect

I have a CUCM 7.1.5. We are using Phone proxy today. I wanted to upgrade to IP phone SSL VPN.
I know in 8.x and 9.x the Proxy phone is not supported and Cisco supports SSL VPN.
However, The question is: if CUCM 7.1.5 supports Phone SSL VPN.
Lastly,
I hear about Collaboration Edge in CUCM 10.x
If CUCM 10.x is deployed then how the ASA concept plays a role here.
What type of license I would need for Collaboration Edge to register the endpoints\phones from outside of network.
I cant find any information about the Colaboration Edge on the Internet...
Message was edited by: Sean Poure

The embargo/NDA is being lifted. The ASA is not involved. Here's the jump page with info:
http://www.cisco.com/en/US/netsol/ns1246/index.html
PS- Jason could have found out details in advance since DiData has partner NDA status.
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Jabber and Multiple DNS Domains

have a customer that is running into some "minor" issues in getting Jabber to work well on their mobile devices.
The issues revolves around I think a DNS issue in that their Internet domain is "mycomp.com" while inside they are "corp.mycomp.local"
Am I correct in that this is easily fixed for the expressway-E and expressway-C is to have the following setup:
On the External DNS server
_collab-edge.tls.mycomp.com => expresswaye.mycomp.com
On the Internal DNS server:
_cisco-uds._tcp.mycomp.com => cucm1.corp.mycorp.local
_cisco-uds._tcp.corp.mycomp.local => cucm1.corp.mycomp.local
If the Expressways are configured correctly, then this should work and the credentials for the users should be the same instde and out, OR am I missing something?
Thanks

Hi Richard,
Please check the following links
https://ciscocollab.wordpress.com/2014/07/23/collaboration-edge-mra-with-split-dns-domains/
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/CJAB_BK_C606D8A9_00_cisco-jabber-dns-configuration-guide/CJAB_BK_C606D8A9_00_cisco-jabber-dns-configuration-guide_chapter_010.html#CJAB_TK_D380F2C5_00
HTH
Manish

What is BDI or BDS spelled out? Jabber for Mac 9.2(1) Installation and Configuration Guide

I’m spending the day catching up on Jabber/IM&P release notes across the server/clients.
So I’m used to EDI and UDS, but we have a new acronym in the Jabber for Mac 9.2(1) Installation and Configuration Guide called BDI and BDS. However they don’t define what BDI stands for other than BDI is LDAP for non-windows
Clients and suggests it should be used for Jabber for Mac.
What is BDI or BDS spelled out? Something directory integration, but what is the B ?
Then to add to the mix they reference BDS which sounds like the old UDS (is UDS changing to BDS?)
How can Jabber get any more confusing…
I also noted in the Jabber Video for iPad 9.3.4 release notes that Apple is removing the Always Connect option in the near future. Manually launching Cisco AnyConnect Secure Mobility Client before making a call. This is going to upset some customers who like how Lync uses https and just works from anywhere with enhanced directory integration…

Basic Directory Integration. It's not new, we had it in the Windows clients as far back as CUPC. The distinction got introduced when EDI was introduced, relying on Windows ADSI APIs instead of the client making a native LDAP bind.
To my knowledge BDI/BDS are the same thing; I'm guessing S is 'service'. UDS remains unchanged.
I also noted in the Jabber Video for iPad 9.3.4 release notes that Apple is removing the Always Connect option in the near future.
Well, they lost a patent infringement lawsuit and chose to change the functionality instead of pay the troll. That's not Jabber's fault. Collaboration Edge will be the way to avoid this in the near future.
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Ask the Expert: Cisco TelePresence for the Enterprise

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Telepresence® for the enterprise.
Cisco experts Jaret, Fernando, and Fred will be covering all Cisco TelePresence products. Topics include Cisco TelePresence endpoints and TelePresence infrastructure such as the Cisco TelePresence Video Communication Server (VCS), Cisco Expressway Series, Cisco Unified Communication Manager (CallManager), Cisco TelePresence Servers (MSE 8710, on Virtual Machine, etc.), MCU (MSE 8510, etc.), Cisco TelePresence Management Suite (TMS), and all other Cisco TelePresence related devices.
Jaret Osborne is an 8-year Cisco Advanced Services veteran. In his Advanced Services tour, Jaret has covered all aspects of Cisco Unified Communications and TelePresence products, including both enterprise and service provider verticals. Most recently Jaret has been working with global service providers supporting their Cisco TelePresence as a Service offerings while also incubating new cloud services at Cisco.
Fernando Rivas is a Cisco Advanced Services NCE, starting in the Cisco Technical Assistance Center (TAC), 2007, on the Collaboration Technology Team mastering the Cisco Unified Communication technologies and specialized in call control CUCM,VCS) and conferencing (MeetingPlace, Telepresence). In 2011, he joined Cisco Advanced Services as a member of the Cisco Collaboration team and participated in several Cisco TelePresence and video-related technologies deployments. Currently he is a member of the Video Cloud Technology Team, supporting video exchanges in several and architecting new private video cloud solutions for large enterprises. Fernando holds a routing and switching CCIE® certification (22975).
Fred Mollenkopf is a Cisco Advanced Services Network consulting engineer working at Cisco for the last 7 years. Fred has led some of the largest Cisco Unified Communication and Collaboration deployments done for Cisco customers and partners. Over 15 years’ experience in data networking with a specialization in Cisco Unified Communications in 2004. Currently he is a member of the SP Video Advanced Services Team, supporting SP video exchanges and the Cisco Telepresence solutions. Fred maintains an active CCIE® in Voice (17521).
Remember to use the rating system to let Jaret, Fernando, and Fred know if you have received an adequate response.
Because of the volume expected during this event, Jaret, Fred, and Fernando might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video Community, under the sub-community TelePresence, shortly after the event. This event lasts through August 15, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Tenaro,
Additionally here are the most common login issues. Unfortunately this includes items related to Presence implementation but I commented where we did not use these in our lab setup for CUCM Phone Capabilities only.
Login Issues
Problem:
Jabber Unable to Sign-in Through MRA
Solution
This can be caused by a number of things, a few of which are outlined below.
1. Collaboration Edge SRV record not created and/or port 8443 unreachable
For a jabber client to be able to login successfully using MRA, a specific collaboration edge SRV record must be created and accessible externally. When a jabber client is initially started it will make server DNS SRV queries:
_cisco-uds : this SRV record is used to determine if a CUCM server is available.
_cuplogin : this SRV record is used to determine if an IM&P server is available.
_collab-edge : this SRV record is used to determine if MRA is available.
If the jabber client is started and does not receive an SRV answer for _cisco-uds and _cuplogin, and does receive an answer for _collab-edge then it will use this answer to try to contact the Expressway-E listed in the SRV answer.
The _collab-edge SRV record should point to the FQDN of the Expressway-E using port 8443. If the _collab-edge SRV is not created, or is not externally available, or if it is available, but port 8443 is not reachable, then the jabber client will fail to login.
2.  Unacceptable or No Available Certificate on VCS Expressway
After the jabber client has received an answer for _collab-edge, it will then contact the expressway using TLS over port 8443 to try to retrieve the certificate from the expressway to setup TLS for communication between the jabber client and the expressway.
If the Expressway does not have a valid signed certificate that contains either the FQDN or domain of the Expressway, then this will fail and the jabber client will fail to login.
If this is occurring, the you should use the CSR tool on the Expressway, which will automatically include the FQDN of the expressway as a Subject Alternative Name.
MRA requires secure communication between the Expressway-C and Expressway-E, and between the Expressway-E and external endpoints.
Expressway-C Server Certificate Requirements:
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation. The Expressway-C should automatically include these in the CSR provided that an IM&P server has already been discovered on the Expressway-C.
The names in FQDN format of all Phone Security Profiles in CUCM configured for TLS and used on devices configured for MRA. This allows for secure communication between the CUCM and Expressway-C for the devices using those Phone Security Profiles.
Expressway-E Server Certificate Requirements:
All domains configured for Unified Communications. This includes the domain of the Expressway-E and C, e-mail address domain configured for Jabber, and any presence domains.
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation.
The MRA Deployment guide describes this in greater detail on pages 17-18. (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Ac...
Note: In our lab for testing Phone Capabilities only, we did not include the Chat Node Aliases in the certificate as we were not using IM&P.
3.  No UDS Servers Found in Edge Config
After the Jabber client successfully establishes a secure connection with the Expressway-E, it will ask for its edge config. This edge config will contain the SRV records for _cuplogin and _cisco-uds. If these SRV records are not returned in the edge config, then the jabber client will not be able to proceed with trying to login.
To fix this, make sure that _cisco-uds and _cuplogin SRV records are created internally and resolvable by the Expressway-C
More information on the DNS SRV records can be found on page 10 of the MRA deployment guide for X8.1.1 (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-1-1.pdf)
Note: In our lab for testing Phone Capabilities only, we did not include the DNS SRV for _cuplogin.
4.  The Expressway-C logs will indicate the following error: XCP_JABBERD Detail="Unable to connect to host '%IP%', port 7400:(111) Connection refused"
If Expressway-E NIC is incorrectly configured, this can cause the XCP server to not be updated. If the Expressway-E meets the following criteria, then you will likely have this issue:
Using a single NIC
Advanced Networking Option Key is installed
Use Dual Network Interfaces option is set to “Yes”
To correct this problem, change the “Use Dual Network Interfaces” option to “No”
The reason this is a problem is because the Expressway-E will be listening for the XCP session on the wrong network interface, which will cause the connection to fail/timeout. The Expressway-E listens on TCP port 7400 for the XCP session. You can verify this by using the netstat command from the VCS as root.
Note: We used a Dual Network Interface Expressway for testing but were not using XCP, so this was not applicable to us.
5.  VCE-E Server hostname/domain name does not match what is configured in the _collab-edge SRV.
If the Expressway-E Server hostname/domain name does not match what was received in the _collab-edge SRV answer, the jabber client will not be able to communicate to the Expressway-E. The Jabber client uses the xmppEdgeServer/Address element in the get_edge_config response to establish the XMPP connection to the Expressway-E.
This is an example of what the xmppEdgeServer/Address would look like in the get_edge_config response from the Expressway-E to the Jabber client:
<xmppEdgeServer>
<server>
<address>ott-vcse1.vcx.cisco.com</address>
<tlsPort>5222</tlsPort>
</server>
</xmppEdgeServer>
To avoid this, make sure that the _collab-edge SRV record matches the Expressway-E hostname/domain name. Enhancement CSCuo83458 has been filed for this.
Note: This was one of our issues when we first setup. We adjusted our Expressway-E to insure the below:
System > Administration > System Name this was the FQDN
System > DNS > System Host Name was the host portion of the FQDN
System > DNS > Domain Name was the domain portion of the FQDN
System > Clustering > Cluster Name (FQDN for Provisioning) was the FQDN
6. Unable to log into certain IM&P servers. VCS logs say "No realm found for host cups-example.domain.com, check connect auth configuration"
From the Expressway-E, go to Configuration -> Unified Communications -> IM&P Servers. Open each server and click "Save" again. Not sure exactly why this happens.
Note: This was N/A to our test and can be ignored with Phone Capabilities only.
Thanks
Fred

Sx20 Throught Expressway E&C

Hi Team
we have created a collaboration edge sx20-cucm-expresswayC-expresswayE
The communication for now between EXPC and EXPE is tcp and not tls.We will install certificate at later on
Now Some questions:
1) i will install certificate from public ca into EXPE.And then what have to add(Certificates) between EXPC and EXPE to establish the tls connection?
2) I can call outside VCs from sx20 successfully but when i call from outside VC to sx20 through EXPE , the call going to sx20 and when i answer then the call drop.
Do you have any idea about the above?
/Chrysostomos

Chrys,
The transport protocol between expwe-e and c has to be TLS. The communication between the two has to be fully encrypted.
For the certificates, you need to install two certs on expwe and c..
1. The root CA certificate
2. Expwe and C certificates as server certs.
You need to generate CSR...
Generate CSR, send to CA to sign and use web and client server template
Upload cert as server certs.
Secondly on the issue you are having, it looks like you need to check your configuration. Looking at the logs the call is not matching the correct search rule. There is an auto generated rule that is configured when expressway-c does CUCM discovery. Even though this rule appears to be present, this call is not matching that rule..
Here is a sample trace..
Detail="Search rule 'CEtcp-10.21.30.51' did not match destination alias '[email protected]'"
Detail="Search rule 'CEtcp-10.24.35.51' did not match destination alias '[email protected]'"
Hence this call is then routed via a static rule you have defined..
Detail="Considering search rule 'Route to CUCM cluster' towards target 'to CUCM cluster' at priority '34' with alias '[email protected]'"
This is what a normal MRA search rule should look like..
Detail="Considering search rule 'CEtcp-uclabcucm-sub' towards target 'CEtcp-uclabcucm-sub' at priority '45' with alias 'uclabcucm-sub;transport=tcp;lr'"
From the logs this call doesn't proceed like a MRA call. You should check your configuration.
In any case the reason why this call is failing is because expressway-e sends an ACK to the 200 OK sent by expressway-c contains no SDP and the reason is because the original INVITE from sx20 to expwe doesn't have any SDP in it..
You should enable Early offer on the SIP profile, assigned to SX20.
Here is the original invite from expressway-e to c
SIPMSG:
|INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/TCP 10.24.60.60:7001;egress-zone=TraversalZone;branch=z9hG4bK8f364bb5e7476daa64cbc26c384f867e185.74d30421223a64a105b4ce8888d71c32;proxy-call-id=47008eee-6efa-46dd-b48d-62e57b2996fc;rport
Via: SIP/2.0/TCP 127.0.0.1;branch=z9hG4bK5f3c95e2e4dcdc9d7faa3f933a0f6737184
Call-ID: [email protected]
CSeq: 53699 INVITE
Contact: <sip:[email protected]>
From: <sip:[email protected]>;tag=f6d39a7b6cc30240
To: <sip:[email protected]>
Max-Forwards: 15
Record-Route: <sip:[email protected]:7001;transport=tcp;lr>
Allow: INVITE,ACK,BYE,CANCEL,INFO,REFER,NOTIFY
User-Agent: TANDBERG/4130 (X8.2.1)
Supported: com.tandberg.sdp.extensions.v1
Session-Expires: 1800
X-TAATag: def78012-00ee-49dc-854b-494a8414a3a8
Content-Length: 0
+++Here is the 200 OK sent to expressway-e+++
2014-10-03T07:49:54+00:00 vcsc tvcs: UTCTime="2014-10-03 07:49:54,356" Module="network.sip" Level="DEBUG": Action="Sent" Local-ip="10.24.35.60" Local-port="27900" Dst-ip="10.24.60.60" Dst-port="7001" Msg-Hash="11774566367986258095"
SIPMSG:
|SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.24.60.60:7001;egress-zone=TraversalZone;branch=z9hG4bK8f364bb5e7476daa64cbc26c384f867e185.74d30421223a64a105b4ce8888d71c32;proxy-call-id=47008eee-6efa-46dd-b48d-62e57b2996fc;received=10.24.60.60;rport=7001;ingress-zone=Traversalzone,SIP/2.0/TCP 127.0.0.1;branch=z9hG4bK5f3c95e2e4dcdc9d7faa3f933a0f6737184
Call-ID: [email protected]
CSeq: 53699 INVITE
Remote-Party-ID: "Video Conference" <sip:[email protected]>;party=called;screen=yes;privacy=off
Contact: <sip:[email protected]:5080;transport=tcp>
From: <sip:[email protected]>;tag=f6d39a7b6cc30240
To: <sip:[email protected]>;tag=2579360~91cc1d91-667d-4372-90da-1c05eb2a8169-35190722
Record-Route: <sip:[email protected]:5060;transport=tcp;lr>,<sip:[email protected]:5060;transport=tcp;lr>,<sip:[email protected]:7001;transport=tcp;lr>
Allow: INVITE,OPTIONS,INFO,BYE,CANCEL,ACK,PRACK,UPDATE,REFER,SUBSCRIBE,NOTIFY
Date: Fri, 03 Oct 2014 07:49:47 GMT
Supported: replaces
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Require: timer
Session-Expires: 1800;refresher=uas
P-Asserted-Identity: "Video Conference" <sip:[email protected]>
Allow-Events: presence
Content-Type: application/sdp
Content-Length: 2322
v=0
o=CiscoSystemsCCM-SIP 2579360 1 IN IP4 10.24.35.51
s=SIP Call
c=IN IP4 10.24.35.60
b=AS:6000
t=0 0
m=audio 36462 RTP/AVP 108 9 104 105 0 8 15 18 101
+++Here is the ACK from expressway-e..It has no SDP++++
2014-10-03T07:49:54+00:00 vcsc tvcs: UTCTime="2014-10-03 07:49:54,466" Module="network.sip" Level="DEBUG": Action="Received" Local-ip="10.24.35.60" Local-port="27900" Src-ip="10.24.60.60" Src-port="7001" Msg-Hash="4202547894220715907"
SIPMSG:
|ACK sip:[email protected]:5080;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.24.60.60:7001;egress-zone=TraversalZone;branch=z9hG4bKcf9e2914d572721747e9a7e386ecb5e6188.74d30421223a64a105b4ce8888d71c32;proxy-call-id=47008eee-6efa-46dd-b48d-62e57b2996fc;rport
Via: SIP/2.0/TCP 127.0.0.1;branch=z9hG4bK55e8fd88bc5667769422dfdc7309d6a9186
Call-ID: [email protected]
CSeq: 53699 ACK
From: <sip:[email protected]>;tag=f6d39a7b6cc30240
To: <sip:[email protected]>;tag=2579360~91cc1d91-667d-4372-90da-1c05eb2a8169-35190722
Max-Forwards: 69
Route: <sip:[email protected]:5060;transport=tcp;lr>
Route: <sip:[email protected]:5060;transport=tcp;lr>
User-Agent: TANDBERG/4130 (X8.2.1)
Content-Length: 0
+++Immediately expressway-c drops the call+++
2014-10-03T07:49:54+00:00 vcsc tvcs: UTCTime="2014-10-03 07:49:54,467" Module="network.sip" Level="DEBUG": Action="Received" Local-ip="10.24.35.60" Local-port="27900" Src-ip="10.24.60.60" Src-port="7001" Msg-Hash="16036269070281652568"
SIPMSG:
|BYE sip:[email protected]:5080;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.24.60.60:7001;egress-zone=TraversalZone;branch=z9hG4bK53734d656c62c35661d890ade77bb676189.74d30421223a64a105b4ce8888d71c32;proxy-call-id=47008eee-6efa-46dd-b48d-62e57b2996fc;rport
Via: SIP/2.0/TCP 127.0.0.1;branch=z9hG4bK684d4b4e2f573812858bf49ac87f1675187
Call-ID: [email protected]
CSeq: 53700 BYE
From: <sip:[email protected]>;tag=f6d39a7b6cc30240
To: <sip:[email protected]>;tag=2579360~91cc1d91-667d-4372-90da-1c05eb2a8169-35190722
Max-Forwards: 69
Route: <sip:[email protected]:5060;transport=tcp;lr>
Route: <sip:[email protected]:5060;transport=tcp;lr>
User-Agent: TANDBERG/4130 (X8.2.1)
Content-Length: 0

CUP server behind NAT

Would there be any problems in having a CUP server (IM & Presence) behind a NAT? A quick google indicates that XMPP isn't like SIP and is NAT friendly, but I wasn't sure if there are any gotchas. (The CUP server and it's CUCM partner are on the same subnet, so there's no issue with the presence SIP trunk between CUP & CUCM)
Thanks,
GTG

It may work, but the client is going to be only functioning half way. Take a look at the port mappings below. you will see that XMP will get you connected to the server, but then directory calls go right to LDAP, etc. You cant NAT LDAP requests.
The correct way to do this is to run Collaboration Edge (VCS Expressway) in your DMX to hand off the secure communications between the Jabber client and the rest of the UC servers. (CUCM, CUC, LDAP, etc).
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/9_0_1/CUCM_BK_T98E8963_00_tcp-port-usage-guide-90/CUCM_BK_T98E8963_00_tcp-port-usage-guide-90_chapter_010.html

Configure SX10 with Expressway

Hi all,
My scenario:
SX10 --> CUCM --> Expressway Core --> Expressway Edge --> Internet (Public) --> SX10
I configured SX10 into LAN.
But in the internet,i don't know how to configure it with Expressway Edge.
Because in menu of Device, i show that it have 3 options:
- CUCM
- CUCM via Expressway.
- VCS.
If i choose option 2,it has 3 parameters:
- Username
- Password
- Domain.
I upgraded CA to End Device through this guide.
http://pandaeatsbamboo.blogspot.com/2014/06/collaboration-edge-expressway-step-by.html
Anyone help me?
Thanks

Check out this other post in regards to SX10 and MRA.
https://supportforums.cisco.com/discussion/12288326/setup-sx10-using-mra

CUPS Hostname/Domain Name Issue

I am having difficulty configuring the hostname/domain name for CUPS.
My goal:
Network-Level Hostname: EXAMPLE-CUPS-01 (.example.local)
Network-Level Domain: example.local
Application-Level Domain Name: im.example.com
My problems are:
1. Specifying a different domain under "Cluster Topology" seems to break things (unable to connect to database).
2. Even if I could fix issue #1, SSL certificates seem to be generated based on the hostname -- CSRs as well. Meaning Jabber will not connect because the name it is connecting to does not match the certificates "CN" field.
What am I doing wrong here?
Thanks.

Not really - it seems best to just use your public email domain for the IM/P server(s): im.companydomain.com
Technically on IM/P 10.0 you can specify a different domain for end users than the one assigned to the server... however just putting it in the public company domain seems to be the option least likely to create problems.
I am pretty sure putting it in a .local domain can cause some problems with Collaboration Edge as well..
-Dan

How to BackUp BOE Edge XI 3.1 Steap by Steap?

Good day all,
Couls you please guide me how to back-up BOE Edge XI 3.1 with standar configurations and using mySQL?
I am looking for a Tool or SW that best works for this...
Thanks.
Edited by: klon2001cr on Oct 10, 2011 3:46 PM
Edited by: klon2001cr on Oct 10, 2011 3:46 PM

Hi,
No problems, but with all due respect - those are the official documentation! You can trust this content - it's published by us @SAP
If you're new the BO server admin, those .pdf Admin guides are your 'reference texts' and will become indispensible.
Also, please search the SDN for articles, as Denis mentionned in the other thread. For example: http://wiki.sdn.sap.com/wiki/display/BOBJ/UpgradetoSp2-Testingandbackup+strategy
if you are new to this I would advise caution. Those step by steps (I previously referenced) are absolutely accurate. If you cannot make sense of these, then you may need to work collaboratively with colleagues using the 4-eye principle.
... which is sort of like a human backup strategy
Regards,
H

Using the shared review function with a Captivate including Edge animations

Hello,
We are working on a Captivate (Captivate 8) project that includes several modules of which many of the slides have animations created using Edge. We would like to utilize the shared review but when I publish the course and view the course in the Captivate Reviewer, I can't see the animations. Does it have anything to do with the animations being published as HTML5 animations (.oam)? Any thoughts?
Thank you!

Thank you for confirming that. Do you know if Adobe offers another way to conduct a collaborative review with html5 projects?

Edge composition loads perfectly, but it needs long time to load. Why?

Hello again,
the edge animate composition loads perfectly, but it needs around 12 seconds to load. Can someone here explain me if there is problem something in the code below or anything else?
It demonstrates sticky menu. Plugin used from garand sticky.
This is the code:
<!doctype html>
<html>
<head>
<meta http-equiv="X-UA-Compatible" content="IE=Edge">
<script type="text/javascript" charset="utf-8" src="edge_includes/edge.5.0.1.min.js"></script>
<title>Sticky Plugin</title>
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.4.2/jquery.min.js"></script>
<script type="text/javascript" src="jquery.sticky.js"></script>
<script>
    $(window).load(function(){
      $("#sticker").sticky({ topSpacing: 0 });
</script>
<style>
    body {
      height: 10000px;
      padding: 0;
      margin: 0;
</style>

<style>
          .edgeLoad-EDGE-16697612 { visibility:hidden; }
</style>
<script>
   AdobeEdge.loadComposition('Untitled-1', 'EDGE-16697612', {
    scaleToFit: "none",
    centerStage: "none",
    minW: "0",
    maxW: "undefined",
    width: "550px",
    height: "400px"
}, {dom: [ ]}, {dom: [ ]});
</script>

</head>
<body>
<p>This is test this is text this is text at the top.</p>
<div id='sticker' class='clearfix'>
        
        <div id="Stage" class="EDGE-16697612">
    </div>
        
</div>
<p>This is test this is text this is text at the bottom.</p>
</body>
</html>
Thanks,
CP
EA version CC 2014.1.1

Hi Rani,
I have had similar experience of adding huge group of users to the collaboration rooms. I was in a situation where around 22,000 users had to be added and we were on SPS16 believe me it consumes a lot of time to add users of this size, we upgraded to SPS18 and the issue was resolved as SPS17 and upwards allows you to add user groups. In your case when you add user groups, the users in the group are expanded and added to the room maintenance page hence the loading is so slow and the same thing happens again if you make any changes and save. I sincerely suggested upgrading as I have gone through the similar situation.
About SAP webdispatcher, you are thinking in the right direction if your requirement is load balancing. Accessing portal through internet is another dimension to it. Do you know how many users will be accessing it through internet? Have you already explored alternates like VPN ( if the user base is not too large)?
Message was edited by:
        Anupama ghorpade

Collaboration Edge

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