Collaboration Launch Pad With Error.

Hi Friends....
I have error when i click the team members to send a message like
System Error
An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator.
Exception Class: class java.lang.ClassCastException
I didnt do any configure. Can i do any config, Please Let me know.
Regards
Senrthil kumar.

Dear Senthil,
Please tell me what commands groups and Links and Types have you configured.
You can follow the following links for clp configuration.
http://help.sap.com/saphelp_nw04s/helpdata/en/c0/3f0f4178a1b167e10000000a155106/frameset.htm
https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/3568
http://help.sap.com/saphelp_nw04/helpdata/en/6d/41e74196d8c517e10000000a155106/frameset.htm
Gretings
Karan
Note: Rewards points are welcome only for helpful answers.

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Hi all,
After applying Patch 27 for EP6 SP2 (both platform and
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Nov 24, 2004 2:03:13 PM # PRT-Async 3          Fatal           Exception ID:02:03_24/11/04_0004
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YM

Hi Yuri,
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Detlev

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Hi all,
I am working with EP 6.0 .
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Whenever i click on that link, i get following error message.
Exception class: class com.sapportals.wcm.WcmException
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Pls hekp me solve this problem.
I will really appreciate ur help.

Hello Vinod,
Check this:
https://www.sdn.sap.com/irj/sdn/thread?threadID=177728
Greetings,
Praveen Gudapati
p.s. Points are always welcome for helpful answers

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How do i go about this?
Plz help me out.
I will reward with the Points
Thanks and Regards
Santosh Saraf

Hi santosh,
I guess, your mail server is not accepting relay from your application server.i mean, Your SMTP server is not set for relaying.
You have to authenticate yourself to let your SMTP server relay your mails.
(or)
Talk to your SMTP server admin to configure in the allowed IP for relaying. Admin will add your app server IP to the allowed/authentication list.
Hope it helps.
Regards,
SK.
<i>PS: plz reward points if helpful.Thanks!</i>

Problem with Collaboration Launch Pad

Hi all,
We have a problem with collaboration launch pad, when one user access it, always appear offline.
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Best regards.
Gabriel Garcia.

Hi Robert,
We are using Netweaver 7.00 SP9 with same version for Enterprise Portal and KM.
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Status error in Collaboration Launch Pad

I still got always an exeption message
"Service not found: RTCClientAwareness"
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Did you ever solve this problem? I'm haveing the same problem...

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Hi,
I'm trying activate an instant messaging service in my portal.
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"An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator.
Exception Class -> class com.sapportals.wcm.WcmException
Exception Message -> Cannot get an instance of the presence state service"
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6.0.2.39.0.Enterprise_Portal_Support_Package_2
6.0.2.39.0.ContentManagement_Collaboration
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Hi Samantha,
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/thread/198785 [original link is broken]
http://help.sap.com/saphelp_nw2004s/helpdata/en/f2/341c5647630f42bd98323aa64b5661/frameset.htm
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Santosh
Reward if helpful !!!

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I have recently installed portal and knowledge management
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Can anyone tell me the procedure how to enable these two things in the portal
Thanks in advance

Hi rev,
To enable Collaboration Launch Pad you have to
1Select the Tool Area iView checkbox.
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1.     Log on to the server with Administrator privileges.
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Regards
Parth
**Points will be welcomed**

KM Collaboration Launch Pad Problem

Hi , I am using EP6 .
The Portal shows link for Collaboration Launch Pad but whenever i click over it the following error is occuring:
Exception Class: class com.sapportals.wcm.WcmException
Exception Message : Cannot get an instance of the presence state service
Pls help me solve this problem.

Hello Vinod,
Check this:
https://www.sdn.sap.com/irj/sdn/thread?threadID=177728
Greetings,
Praveen Gudapati
p.s. Points are always welcome for helpful answers

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I already found out, what the problem was. The delta-linked iView Tool Area in the Default Framework Page got somehow corrupted (don't know why - it had two instances of the parameter "Enable Collaboration Launch Pad"), I deleted it and copied the original Tool Area iView into the page again. Then I have set the "Enable Collaboration Launch Pad" property to true and voila, the link was here again

Collaboration Launch Pad Link dissapeared from Toolbar

Hello,
I need help with the Collaboration Launch Pad.
According to the SAP Help I have configured the CLP, so that it shows the link on the toolbar in the top portion of the screen. It worked fine, until some time ago, when it stopped showing in the toolbar. We installed a TREX Patch somewhere around that time, but I cannot imagine that that could be the cause.
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I already found out, what the problem was. The delta-linked iView Tool Area in the Default Framework Page got somehow corrupted (don't know why - it had two instances of the parameter "Enable Collaboration Launch Pad"), I deleted it and copied the original Tool Area iView into the page again. Then I have set the "Enable Collaboration Launch Pad" property to true and voila, the link was here again

Collaboration launch pad inot seen

I am not able to see the Collaboration Launch Pad. I have performed the steps given in;http://help.sap.com/saphelp_nw04/helpdata/en/0a/e070403590ca01e10000000a155106/frameset.htm
1.      In the portal, choose Content Administration ® Collaboration Content ® Collaboration Launch Pad Administration ® Command Group.
a.      Copy the existing command groups to your own namespace.
Use the Replicate function and save each command group with a different name. In this way, you prevent the command groups used being overwritten during the next system upgrade.
b.      Make a note of the names that you have assigned for the command groups clpGroup and userGroup.
2.      In the same path as for step one, choose the type class.
a.      Launch the clpType entry for editing.
b.      For the contextmenu_commandgroup field, select the name with which you saved the clpGroup command group.
c.      Choose OK.
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This is also done as given in the sap documentation "Configuring the Masthead for Collaboration " @ http://help.sap.com/saphelp_nw04/helpdata/en/0a/e070403590ca01e10000000a155106/frameset.htm
One strange thing is the link shows up for user administrator, but not for any other user. Even when i assign the administrator role to another user it doesn't show up.
Message was edited by: Aditya Atluri

Collaboration Launch Pad (CLP) problem

Hi,
We have implemented a Federated Portal Network. Our purpose is setting
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We have a problem when we activate the link for Launching the
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Samantha.

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perhaps your user is set to have the lightweight framework and not the default in the master rule collection.
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Regards,
Manuel

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Waiting for reply.
Thanks in Advance
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Hi Pradnya,
You should review in System Admin\System Configuration\Collaboration\Properties yours comands groups.
http://help.sap.com/saphelp_erp2004/helpdata/en/29/23143fe41ec034e10000000a114084/frameset.htm
http://help.sap.com/saphelp_erp2004/helpdata/en/4e/02573d675e910fe10000000a114084/frameset.htm
Patricio.

Collaboration Launch Pad With Error.

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