Collage - "Valid Size Not Avail..."

Photoshop Elements 9
I cannot create a Photo Collage as i'm getting the message when i click Photo Collage: "Valid size not availabe for this creation".
I thought it has something to do with my printer setting, but that doesn't seem to be the case?
Any help would be appreciated please. Thanks
ADDITION:
Every once and a while i will get a message after the above "Valid size...." message saying: "An interger between 3 and 0 is required. Closest value inserted". these numbers always change when this message shows.
I've already re-installed the program. this did not fix the problem.
Message was edited by: kriskel

Close Elements and then re-launch by right-clicking on the desktop icon and choosing “Run As Administrator”
Click continue under user account control.
　

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Collage - "Valid Size Not Avail..."

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