Collection for machines who have Office less than a certain version, but may have multiple versions

We are deploying Office 2013, and the machines currently have Office 2007 on them. Is there a way to build a collection that will show me machines that have not yet had Office 2013 installed? I thought maybe a query looking at the version numbers
of winword.exe, but I don't know how that would work since most the machines have two winword's on them (2007 and 2013 whatever those version numbers are)

You want a subselect query. (called subset in my blog posts)
There three blog post will help you.
http://smsug.ca/blogs/garth_jones/archive/2007/05/08/subset-query.aspx
http://smsug.ca/blogs/garth_jones/archive/2007/05/10/wql-subset-query.aspx
http://smsug.ca/blogs/garth_jones/archive/2012/01/16/wql-query-for-both-x86-and-x64-version-of-software.aspx
http://www.enhansoft.com/

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Steps to deploy Lync for users who own Office 365 E1/E2 licenses, but don't have Office 365 E3, using Office Deployment tool.

After many hours of debugging with Microsoft support the system to install the Lync Client silently can be done with a SINGLE LINE command. The steps to take are below. It should be an easy next step to put this as GPO installation since
it is a simple command.
Comments appreciated.
side question: Why is there no Lync 2013 or Lync Office 365 forum?
Basic steps to deploy Lync for users who own Office 365 E2 licenses, but don’t have Office 365 E3, using Office Deployment tool.
This also applies for other Office 365 service types where the full office suite download is not included. In April 2015 This was impossible to find online and not know by the Lync support team.
Steps are:
Download the Office deployment tool from
http://www.microsoft.com/en-in/download/details.aspx?id=36778 and extract it to a folder. For this
example we will use the \\server\sharename
location.
Extracting it creates a setup.exe file and it show a sample XML file.
2. Create XML file and give it a name such as LyncEntryRetail.xml
Note: The key is the productID that has to be the “LyncEntryRetail”. Other product IDs will download a version that needs another office 365 license. The productID “LyncRetail” needs an E3 license of Office 365.
<Configuration>
<Add SourcePath="\\server\sharename" OfficeClientEdition="32" >
    <Product ID="LyncEntryRetail">
      <Language ID="en-us" />
    </Product>
</Add>
</Configuration>
3. From the folder where you extracted the Office deployment tool, run the following command on the command prompt to download the source files and store them on the shared drive:
(on single line)
Setup.exe /download LyncEntryRetail.xml
(This is the name of the XML file created above)
One can also run the same on a server share by using UNC path names such as (on single line)
\\servername\sharename\Setup.exe /download
\\servername\sharename\LyncEntryRetail.xml
(This is the name of the XML file created above)
4. Run the following command on the command prompt on a machine where you want to install the software: (on single line)
\\servername\sharename\Setup.exe /configure
\\servername\sharename\LyncEntryRetail.xml
(This is the name of the XML file created above)
Once you are comfortable that it all works, you may want to edit the XML file if you want to have silent installation and add the following lines.
<Display Level="None" AcceptEULA="TRUE" />
<Property Name="AUTOACTIVATE" Value="1" />
Regards
Bart
Bart Louwagie

Hi Chudly，
For the office365 issue, I also recommend you can post in dedicated forum for more efficient support:
http://community.office365.com/en-us/f/166.aspx
If you want to modify the powershell script, please post the current script and the issue, we will notice and continue to follow up.
If there is anything else regarding this issue, please feel free to post back.
If you have any feedback on our support, please click here.
Best Regards,
Anna Wang
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

How long does it take for the IOS 7.1 to finish updating? My phone has been plugged in to my computer for more than one hour and the status bar only shows about less than 1/4 completed. I have an iphone 5s btw.

My phone has been plugged in to my computer for more than one hour and the status bar only shows about less than 1/4 completed. I have an iphone 5s btw.

Depends on how strong your wifi connection is.
you can try a reset hold down the home/sleep button together until you see the apple logo and then release.

I have had my iphone 4 for less than 3 months and i always have it in a protective case, recently my bluetooth that i use daily will not stay connected, my alarm clock will not ring, any suggestions on whats going on??

i have had my iphone 4s for less than 3 months and i always have it in a protective case, recently my bluetooth that i use daily will not stay connected, my alarm clock will not ring, any suggestions on whats going on??

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

HT1338 My macro is less than a year old. I have no problem viewing video until lately the problem arise everytime I watch video it keeps on pausing about 40 to 50 seconds then play again. Then it repeats again. I am wondering what is the problem?

My macbook pro 13" is less than a year old and I have no problem with speed and video until lately. Everytime I watch video it keeps on pausing for 40 to 50 secs. then play then repeats again. I tried to play the same video on my ipad and I have no problem. Can somebody have an answer to my problem?

If it is less than a year old it is still under warranty, get it serviced.
https://selfsolve.apple.com/GetWarranty.do

Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. How can I increase the storage space?

Question
Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. I delete emails from the Inbox and the Sent and Trash boxes to overcome this. How can I increase the storage space to stop this happening?

Hi terrybohle1938,
Firefox is a web browser. It provides access to online content. Things like your email are handled by the content provider. Who is your email provider? You'll have better luck consulting their documentation.
That being said, deleting only email is a great way to free up space. Another option would be to purchase a "Premium" account if your email provider offers this service. Many times more storage space is offered as part of paid subscription.
Hopefully this helps!

Can I purchase apple care for time capsule that is less than 90 days old?

can I purchase apple care for time capsule that is less than 90 days old?

Sure enough...
The 90 day period basically applies for telephone support if you don't have Apple Care (a three year apple hardware/apple software coverage that would be similar to an extended warranty for your TV) with the outstanding feature that you have unlimited telephone support for the entire 3 year period beginning when your Mac was first purchased.
Your situation is similar to mine: I bought my MBP this august and just (literally) bought the 2TB TC. So the three year period began when the Mac was purchased and will run out when the MBP reaches it's exact 3 year anniversary. I went 4 or 5 levels above the sales staff and reached an individual at Apple whose exact title is: Sales & Service Management Representive. The first question I asked was is my TC covered under Apple Care and for how long, etc.: as the TC (as well as the MBP) have only a limited1 year warranty without Apple Care.
If you've been following the posts on this exact site and several others, you'll see many upon many TC's experience a premature death around 18-24 months. So IMHO I think Apple Care is a good deal: coverage for your Mac as well as the TC (double coverage).
On a lighter note something like double your pleasure double your fun: Xerox your paycheck!
cheers...

I just dropped my phone in water. It is less than 90 days old. I have AT

I just dropped my phone in water. It is less than 90 days old. I have AT&T...does anyone know if they will cover it or does apple care cover it? Are you just out of luck with an iPhone if you have water damage?

Of course they do not cover it.
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$199
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax.
For example, an iPhone that has failed due to damage or liquid damage is eligible for Out-of-Warranty service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

And the processor limitations.
iPad: RAM - 256MB, Processor - 1 GHz Apple A4
iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
Similarily, the iPad 2 did not get Siri and some other features in iOS 6.
 Cheers, Tom

HT1373 I have lost my harddrive which contains a vast amount of music I've been collecting for many years. I just purchased a new Mac, but I've reached my activation limit. And I only have access to 2 of the 5 activated computers. What will happen to my m

I have lost my harddrive which contains a vast amount of music I've been collecting for many years. I just purchased a new Mac, but I've reached my activation limit. And I only have access to 2 of the 5 activated computers. My old music can still be played on my iPod, but I need to set up another account on my new Mac. What will happen to my music if I were to deactivate all of activated computers?

Authorization determines to which computers material requiring authorization can be transferrred using the itunes interface. If you want to re-download past purchases then a computer need to be authorized.
As for transferring music from the iPod, your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is designed with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

Should i wait for the iPad 3 or get the iPad 2. my birthday is only less than a month away but rumours are that it will be released around my birthday

should i wait for the iPad 3 or get the iPad 2. my birthday is only less than a month away but rumours are that it will be released around my birthday

Check with sites like MacWorld, engadget, iLounge, MacRumors, CNET. Latest talk is an early March announcement.

HT4061 Device had been purchased in Hong Kong less than one year ago. May I get warranty service in London?

Device had been purchased in Hong Kong less than one year ago. May I get warranty service in London? Actually i have problem of "Error 23" and didn't succeed to solve it.

Warranty and support for the iPhone are provided only in the country in which the iPhone was officially sold. To get service for an iPhone purchased in Hong Kong, you'll have to take the iPhone back to HK or send it to someone you know there who can get it serviced and then ship it back to you.
Regards.

Most of App free for my Mac air appear to my in topic free but i have to paid to get it i need help ?

most of App free for my Mac air appear to my in topic free but i have to paid to get it i need help ?

The Apple apps that appear in the Free app section are not normally free and they are free only to people who qualify. To qualify you must have bought a new Mac since 1 OCT 2013. Or you must have the older version of these apps on your Mac when you upgrade to OS X Mavericks 10.9, after which you get the Mavericks versions for free.
If you qualify for free apps the Buy button sats free. If the Buy button has a price, you do not qualify for these apps for free.

HT1937 I have successfully restored my iPhone 3 gs( Ios ) by itunes. After activation it is asking for activation. When I am going for activation its saying that no SIM card is inserted, but I have already Ufone SIM card is inserted. I checked it with ot

I have successfully restored my iPhone 3 gs( Ios ) by itunes. After activation it is asking for activation. When I am going for activation its saying that no SIM card is inserted, but I have already Ufone SIM card is inserted. I checked it with other SIM card like Zong etc but the response was same i.e; no SIM card is inserted. It not catching the signals. I am trying to use my wifi to activate my iphone but it iss not processing then i used itunes to activate by it's again saying that no sim card is detected.
My all contacts and all data is in this mobile. Now Iam unable to contact anyone. Please help me. How can I sort it out?
Thank you
Regards
Wazir Ali

Well, if you did it yourself, then there is a chance that you damaged some other component inside the device that is causing your issue. The iPhone's are not user serviceable, and once you have opened the device you have voided any warranty and post-warranty support from Apple. I would try Google to see if you can find any other way to repair your device, as Apple will no longer look at it.

My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not. However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.

Collection for machines who have Office less than a certain version, but may have multiple versions

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