College Student Discount Email I Received was Expired

Hi,
I signed up to get the College Student Discount Email but when I Received it , it wasan Expired coupon. It expired 5-03-14 and I signed up on 5-04-14. Also, when i go to the best buy website it still says that the offer is still going on. Can someone help me or inform me when the issue will be fixed, thank you.

Hello rbravoch2,
I can imagine it would be quite confusing to receive a coupon that has already expired. I sincerely apologize for any confusion this has caused.
We are aware of the expired codes, and are working to correct this issue. You should expect to see a new e-mail with an updated code as of today, Monday, May 5th. Should you have any problem using it, please do not hesitate to let us know.
We appreciate your patience, and thank you for posting on the forum!
Maria|Social Media Specialist | Best Buy® Corporate
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Not receiving college student discount code.

I signed up for college student discount weeks ago and still have not received any deals. i am trying to buy the ipad mini retina but still have not gotten an email about a code

Hello cleebot-
I was disappointed to read that, even though you signed up weeks ago you have yet to get an email with Best Buy College Deals. When you are signing up for the College Student Deals Coupon, there are a couple of things to consider.
Frist of all, register your college email address ending in .edu. Within approximately 24 hours, you should receive an email with a link to verify your address.
If you did not receive the email I recommend that you do the following:
· Check your junk email folder or any folders that you use as part of your personal email filtering rules.
· Contact your school's IT department to verify that they have not changed their email filtering criteria.
You should expect the email with the discount within 72 hours of verifying your address.
If you have already taken these steps, but have not received an email with the featured deals, please let me know and I will be more than happy to continue seeking the best way to assist you.
Thank you,
Karina|Social Media Specialist | Best Buy® Corporate
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Please Help!! Can not receive College student coupons emails for waiting a long time

Hello,
I can not receive the college student coupon emails after I signed in for a while. And I tried a couple of times, but it still won't work. I check the solutions which you guys post on the Forum, but it won't work for me. So I really need someone help me please!! Thank you so much! Because I saw you post a good deal for ipad right now, and I don't want to miss it this time....
Sincerely,
V

Hello V,
The College Student Deals program certainly has some great offers and I would do almost anything to get a good deal on an iPad! Sorry to hear you haven’t received an email with these coupons. I would like to help you take advantage of those deals!
Using your email address you provided here on the forums, I was able to see that you received some assistance in this matter today. Is that correct? Please let me know if you still need help with this and I will gladly look into it for you further.
In the meantime, you may try checking your Junk/Spam folders in your .edu email address if you haven’t done so already. Also, I recommend speaking to your school’s IT department to see if they have been blocking the emails altogether, as this has been known to happen by certain schools. I should be able to supply you with the email address they are sent from if you need it for reference.
I look forward to your response,
JD|Social Media Specialist | Best Buy® Corporate
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College Student Discount Coupon

Help! I am trying to purchase a new macbook tonight but I can't get the college student discount code to come through. Can anyone help? Its not in spam folder and i AM able to receive attachments. Thank you!!

Hi leslovesasailor,
Welcome to the Best Buy forum!
When you entered your EDU email address online, did you receive the confirmation email? It can take up to 24 hours to receive that email. Once your email address has been confirmed, you should receive an email with the current coupon codes almost immediately. On occasion though, it may take up to 72 hours to receive the coupons if there have been a lot of signups. You can signup and view the current College Student Deals here.
Thank you for posting.
Derek|Social Media Specialist | Best Buy® Corporate
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Do u get college student discount on an ipad ?

do u get college student discount on an ipad ?

You can check local retailers. Sometimes they don't have as much of a discount as a 'buy and iPad get a gift card worth....' or 'buy an iPad, get this bundle of accessories for.....'
You can also see what your college bookstore has to offer. May/may not but doesn't hurt to look.

Student Discount Code Not Received after 24 hours of confirming my email

I signed up for a Student Discount with my .edu email account and got an email within a few minutes asking me to confirm my email address. Its been over 24 hours since I confirmed my email and I still haven't received the discount code. I have also:
- checked the spam / trash / junk folders of my email
- checked with the IT admin that the email wasn't blocked
Please help!

Hello shawshank,
Welcome to the forum! Thank you for signing up for the College student deals. It's really a great way to save money on your favorite electronics, especially the ones that are essential for you to be successful in school.
I'm sorry to hear you have not received the coupons yet. Please note, it could take up to 72 hours to receive them. You can find more information, and answers to your questions here.
I hope this information is helpful and please do not hesitate to let me know if you have any further questions or concerns.
Thanks for posting!
Maria|Social Media Specialist | Best Buy® Corporate
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Student discount email

My son has tried to sign up several times for the student discount and never gets the email back from BestBuy. He has checked his spam folder and his email is a .edu email from an accredited college in NYC. We have called customer service also for help but they don't know what to do about this, and we get placed on terminal hold after passing us around to various reps. He is a computer/network engineering major so you can imagine he pretty much has ruled out anything he can control on his end. Please help!

Hello jhawthrone7,
I was disappointed to read that your son hasn't received his College Student Deals coupons and that he hasn't gotten a resolution after calling in for help. Certainly this is not the experience that we strive to provide.
Due to Best Buy's Privacy Policy, I must request that you extend to him my invitation to write to us for assistance with this issue. Once we have heard from him, we will be able to begin research on his behalf.
Please know that I'm grateful that you wrote to us about this concern.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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College Student Discount

I have signed up for the student discount promo code, but have not yet recieved it. It has been almost 6 hourse since I signed up, and was hoping to get the code to pick up a product later tonight. Is there any way to expidite this process?

Hello cauxier-
Welcome to the Best Buy forums!
Being a college student isn’t easy and not having any money is often part of that difficulty, so any opportunity to save some money on your education is usually a great benefit! We’re glad that we can offer these student deals to college students who qualify.
Generally, the process to have your .edu email confirmed will take a few hours, but there are times where it may take 24-48 hours to confirm that email address. Please also keep in mind that these emails may also be forwarded to your Spam/Junk mail folders and that some schools block marketing emails as well. If you have not received that email yet after 48 hours, I would follow up with your school’s IT department to make sure that they do not block them.
I hope that this helps,
Bill|Senior Social Media Specialist | Best Buy® Corporate
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Is it at all possible to still get the physical cd's for the CS6 from the adobe website with my college student discount?

I am currently a college student studying photography and my college gives us a free download of Adobe Creative Cloud Master Collection, but once we graduate it will be deleted from our computers. I graduate in May. I am trying to use my student discount to get the the CS6 Master Collection while I still can, but I would like to get the physical CD's to download the programs, and not the Creative Cloud apps simply downloaded over the internet. Is this still possible at all?

Meagancon it is likely you will be entitled to receive a download. You are welcome to download and burn the installation files to a DVD.

Movers Coupon and EDU College Student Discount on Macbook Air

Hi,
I was looking to buy a Macbook Air this weekend at the
Best Buy West Hollywood Store 393
1015 N La Brea, Ave.
(323) 883 - 0219
I just got off the phone with a representative and they said only one coupon can be used in a purchase. I told them that on the bestbuy forums, corporate allows both coupons to be used. I then asked to speak to a manager but she said no. I felt they were rude and unwilling to help.
Any help would be great.

Hello bsanc007,
Thank you for sharing the details of your recent phone conversation with an associate at the West Hollywood, CA Best Buy (store 393). It pains me to hear you felt you were treated rudely by the phone associate and I am sorry if they didn’t display an attitude of helpfulness.
It appears the associate may be confused on the ability to combine the College Student Deals and Movers Coupon together toward a qualifying purchase. While most of our coupons aren’t able to be combined with one another, the stores have received communication that this is possible with these two coupons specifically. I would be glad to reach out to the leadership at this store to confirm the necessary details of these offers in an attempt to clear up any confusion. It is important that you bring both of your coupons in and have gone through the activation process for your Movers Coupon prior to your visit.
If you would like to make a visit to the store, I would recommend asking to speak with a manager in the event you are denied the use of these coupons toward your transaction. I hope you are able to provide me with an update after your next visit from your new MacBook Air!
Regards,
JD|Social Media Specialist | Best Buy® Corporate
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Notify User When Student Discount Is Near 1 Year Expiration

I think it would be fair to notify users when their 50% off student discount is about to expire. I was recently suprised when my bill jumped to $10 with no notice. Could be notififed through application or by e-mail. I just think it's a fair thing to do. Keep up the great work though.

Updated: 2015-08-07Marked as new idea.

College Student Deal email never recieved.

I never recieved any email this week (while my friends who also signed up for BB's edu email deals did) and it's because our school had a glitch in the system so, I think the email never went through to me and is lost. Now my edu email is (removed per forum guidelines). I know I'm signed up for the college alert deals. I really need a new keyboard and I see this one is one sale SKU: 3940521 and the email I was sopposed to get has a code that brings it down to ~$29. Could I please have the email re-sent to me? Or have a temporary code to drop the price to ~$29? I am planning on ordering today if everything works.
Thanks, Zii

Hello Zii,
I am sorry you are having issues with taking advantage of the College Student Deals and unfortunately, those emails are not something that we can resend you.
As hockeycanuckjc said above, these types of emails can show up under the Promotions tab in Gmail if this is something your school uses. Emails can also sometimes get flagged by filters and fall into your Junk Mail folder as well and would be worth a look.
Let me know if you are successful in either of these methods. I will be sending you a private message with more details on this issue. To check your private messages, click on the envelope in the upper right-hand corner while you are logged into the forums.
Thanks for reaching out,
JD|Social Media Specialist | Best Buy® Corporate
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Having trouble accessing the student discount email registration

Everytime I click the link to register my edu email, the page says we're sorry and that they can't find what I am looking for? What can I do? I am trying to purchase a Macbook Air tonight! Please help! Thanks.

Hi aznggirl19 & naonyang,
The college deals page is currently unavailable until December 7th. The coupon valid dates are 11/2-11/19 and 12/7-1/3 so they do not apply to Black Friday or Cyber Week sales.
Hope this helps,
Elizabeth|Social Media Supervisor|Best Buy® Corporate
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HT4864 the last business email I received was 3:00 Monday . I cannot send or receive email.

This is terrible. All my business email is on my .me acct. This number is on all my stationary.
I need to get the account going again

Still haven't received student discount verification email.

It's been about 48 hours since I provided my .edu address, my spam filter is not blocking best buy, and I've received other emails from best buy in the meantime. I tried providing the address again, but still nothing. Any help would be greatly appreciated. Thanks!

Hello XBox2PS3,
Those are some good deals and I certainly don’t want you to miss out on those! Sorry for the technical difficulties! Let’s see if we can get you those emails!
Some schools have been blocking these College Student Deals emails as they do come from a different email address than the standard promotional emails you have received. You may talk with your IT department from your school and reference [email protected] as the sending address. They should be able to tell you whether or not their filtration system would block this sender. If you would please send me the .edu email address you registered with via private message, I should be able to look into this in the meantime as well.
To send me a private message, click on the “Private Message” button in my signature below.
Thanks for reaching out,
JD|Social Media Specialist | Best Buy® Corporate
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College Student Discount Email I Received was Expired

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