Collision with Another Time Entry

Hi all,
User is getting above error while he is trying to book his annual leave.
He has 25 days of quota left in IT2006.
Besides i checked in RPTARTDBVIEW there is only one leave in SENT status which belongs to the previous year.
User is unable to book any leaves for randomly any period.
Please help
Deepali

Hi Deepali,
First check in the collision message, what date is appearing. Then check if for that particualr date and entry already exists in the IT2001 or IT2002.  If yes then check in report RPTARQDBVIEW if there is a query in the sent status which corresponds to that particualr collinding date. If yes, then from report RPTARQDBDEL, delete that particular entry.  Remember when executing the report RPTARQDBDEL uncheck the test run.
PS: you can delete all the queries with status sent which are already existing in the IT2001 or IT2002.
thanks,
ayyaps

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