Colllection Sync Buttons Unavailable. Version 5.4  No Identity plate login option

I'm trying to sync to Lightroom Mobile Collection Sync:  Identity Plate is hidden when catalog opens.  I can't find it and see no option to sign in.  The Sync buttons are not displayed next to collections.  There is no option on creating a new collection to allow sync.  I am on LR version 5.4

Please pardon the redundancy, I believe I replied to my original question, not to your response. 
My reply:
I am a Creative Cloud subscrber.  I have been subscribed to the Photography program since its beginning.  I got a notice that LR 5.4 was available the other day and downloaded it via the Creative Cloud Application Manager.  I suspect that somehow, I have the stand alone version and not the cc version.  I'm not sure how that happened since I've downloaded all apps from this manager....but again, somehow, I suspect I have managed to do just that, because I do not get the option to sign into LR mobile on my desktop version.
I appreciate your responses.  Any suggestions where I go from here?
Thanks!

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