Color 30gb iPod was reset/reformated and now I receive the folder icon.

Hello-
I have a 30gb iPod that froze up two days ago. To make a long story short, I had to reset/reformat the iPod. Well when formating was over; there was no color. It was back to black and white. It is able to upload/update songs from the libray in iTunes but after updates are complete and I have ejected the iPod, I receive a folder stating to contact www.apple.com/ipod/support. It appears that the software is not correct. I think I have completed the steps stated by Apple but nothing seems to work correctly. I have updated the iPod updater to 1/10/06 and reinstalled iTunes. Nothing else seems to work or I might just be missing something. Any advice is appreciated. Thanks

that is strange. the exact same thing happened to me two days ago too. i can't figure it out at all. i have tried everything. let me know if u find something out.

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