Color Calibration Off

I've seen this particular incident on both a PowerMac G5 running Tiger and an eMac running Panther.
On each of the machines, there is one user account where it seems that the brightness and contrast are off. The standard buttons look almost metalic, rather than having more subtle grey gradients across them. I've calibrated the monitor several different times (using both the Apple Calibration tool and using OptiCAL and a Spyder), and the color still seems off. Yet, if I go to another user, the color appears fine. So, it is my guess that there is something wrong with that particular account which is causing the issues with the color. Any ideas on what I can reset?
From what I've found so far, there are some calibration settings saved in /Library/ColorSync, but I didn't find any particular options in ~/Library/ColorSync.

I finally discovered the source of the problem.
I created a back up of the ~/Library/Preferences folder and then logged back into the troublesome account. Things looked OK. So I took at look at the new set of preference files that were created when I logged in. One by one, I copied over the new preference files. The final preference file was the one that fixed the problem.
com.apple.universalaccess.plist
That was the preference file causing the problem. I went into the Universal Access panel, and near the bottom is a slider to change the Contrast. I set it back to Normal, and the screen didn't look so washed out any more.

Similar Messages

Colors are off

I've used previous Photoshop versions and recently upgraded to Photoshop CS5 (I've used the same Dell monitor with previous versions and it looked just fine before). For some reason the colors I use in Photoshop CS5's work-space are off.
For example, the menu and interface is the perfect grey color, yet when I select a grey on my workspace, it shows as a tan color (see attached image). The only way to make it show the true colors (its not just the greys, all colors are off), is if I select in View>Proof Setup>Monitor RBG, then select View>Proof Colors. Even in CMYK, the colors are off.
My Color Settings Working Spaces are set to:
RGB: sRGB IEC61966-2.1 (I've tried changing this to "Monitor RGB" and "Adobe RGB (1998)" and it doesn't help my issue)
CMYK: U.S. Web Coated (SWOP) v2
Gray: Dot Gain 20%
Spot: Dot Gain 20%
Even though it looks off, when I Save for Web, the greys and the rest of the colors are saved normally. So it's just in my workspace, which makes it hard to figure out what true color I'm using as I'm designing.
I don't understand why this is happening and how to fix it. I shouldn't have to turn on Proof Colors - Monitor RGB every single time I open Photoshop. And of course, I can't even view it with Monitor RGB Proof Colors on when I'm working in CMYK. Any suggestions?

I haven't had specifically the problem you are seeing, but it's possible the factory monitor profile is just wrong or corrupted.
Removing that Dell profile from within the Devices tab is required to get your system to use the system default sRGB profile, and if the sRGB profile doesn't give you accurate color (I believe the 2208 is a wide gamut monitor, so it probably won't) you may need to use a calibration device if you want really accurate color.
Some rules of thumb to consider:
If you want your non-color-managed output of sRGB files (e.g., most stuff shown by Internet Explorer) to exactly match what you see in Photoshop, just use the Windows default sRGB profile for the monitor profile (i.e., remove the 2208 profile).
If you want colorimetrically accurate color from your color-managed applications (e.g., Photoshop), then you'll want to remove the profile and specifically calibrate your monitor using a device made for the task. In this case, Photoshop and other color-managed apps will use the document and monitor profiles and accurately display your images, but non-color-managed apps will not, and will thus look different (in your case, much more saturated).
You might want to make a copy of that file (C:\Windows\System32\spool\drivers\color\SP2208WFP_DVI.ICM) in a safe place before making any changes; I'm not sure whether removing it from the dialog might actually delete it.
-Noel

Color calibrating monitor

Hello, I am new to the pro photography/editing world and I am looking for recommendations for monitor color calibration systems. I am currently using a 13 inch macbook air. There are so many on the market I don't know where to start. I am looking for something that can automatically adjust the calibration for whatever light I happen to be sitting in at the moment- perhaps something with a sensor? I am not trying to break the bank. I see that the Spyder4 and X-Rite are popular. If you can give me your recommendations/model name that would be great!!

Keith_Reeder wrote:
Not sure why you'd think this was an on-topic question for a Lightroom forum?
Not sure why you think correct display of your files is irrelevant? Are all hardware-related discussions off-topic? All discussions on color management? If you think that, I suggest you just stay out of those threads and concentrate on the threads you find relevant.
Meanwhile, I'll be happy to answer.
Generally, you have the right idea in that your working environment will influence your perception. But an automatic adjustment of your calibration introduces so many uncontrollable factors that it's practically unworkable. It will only confuse you. Some calibrators have an option to adjust display brightness automatically, but the general advice is to disable that.
Concentrate on controlling your environment as far as you can. It's much more important to tune your calibration targets so that you get a good match to printed output. Ideally, screen white point should be a visual match to paper white - and this is where the environment will influence your perception. Similarly for contrast/black point. Start at 120 cd/m² and 6500K, and a contrast range (if available) of around 350:1. Adjust as needed to get a match.
Some will probably say a laptop display is not worth calibrating at all. I disagree, but don't expect too much. One basic problem is that most laptop displays are TN-based with very restricted viewing angles, to the point where the top of the screen is too dark and the bottom washed out. But if you get a calibrator now you still have that if you decide to get a better monitor later.
To be specific, I'd recommend the x-rite i1 Display Pro at around $200. This is generally the best third-party calibrator currently on the market. A more inexpensive solution is the ColorMunki Display, which uses the same sensor but somewhat restricted software. The Spyders are good too, but not quite as reliable and consistent at the same price point.

Display colors suddenly off - all black objects red or red glow

Suddenly, display colors went off. The cursor arrow is now red. Script displayed on browsers is now black with red hue and overtone. Pictures all "glow" red where they are supposed to be black. I did consciously change any settings. Short of a "clean install," how can I restore the original color display settings, or could it be another problem?

Hello stepheneng,
Have you checked in System Preferences>Displays>Color tab for settings there? Is your normal Display Profile selected? You may want to try calibrating by clicking on the button found in that pane and see if you can improve your display.
hope that helps some,
littleshoulders

How to Force the Display to be On? (W520, for Color Calibration Purpose)

Hi,
I am trying to get the color calibration to work on Linux on my W520 and the color detector seems to work with dispcalGUI. However, when I close the lid of the laptop, the LCD always turns off. I verified that it is not caused by either acpid or the thinkpad_acpi kernel module by unloading them. I cannot find a BIOS option for this either.
How can I force the display to stay on when I close the lid?
Thanks!
(I am using Gentoo x86_64 with kernel 3.2.12)

Hi
Welcome to Lenovo Community
Have you installed the PM utilities
https://wiki.archlinux.org/index.php/Acpid#Tips_and_tricks
https://wiki.archlinux.org/index.php/Pm-utils
Hope This Helps
Cheers!!!

Print Problems / Colors are off - mixing colors / grainy/ banding

Printer is set up with ICC profile and uses RGB mode. Printed colors are extremely off - tons of white spots / lines / smudge marks in the ink & the colors seems to be mixing. High res images are printing out extremely pixelated.
Using Ricoh sg3110DN printer; subli-jet R inks
If anyone knows what causes any of the following issues, please help. Any input is much appreciated.

The colors being off, in the picture it looks like too much red, sounds like a misconfiguration of the printer and PS regarding color profiles.
I don’t have your printer, or one even remotely similar, so cannot comment on what to click on or what things are called in your printer driver, but typically what you do is, only have PS, or sometimes the printer, handling the color management. If neither is or both are doing color-management then things will be off, because either neither is correcting the colors or both are, when only one should be.
What you should try, first, is to turn off color management in the printer driver, somehow, using the Print Settings button at the top of PS's Print panel, then configure PS-Print to Color Handling to say Photoshop Manages Colors and specify the proper ICC profile into the Printer Profile area . This is probably the ICC you mention in your first sentence, or whatever ICC matches your printer model and specific paper and ink set you’re using.
Another possibility is that your monitor is not profiled and calibrated properly so the printer is showing the real colors and you’ve adjusted your images wrong. I think this is much less likely to be the issue in your photograph.
As for the other spots, lines, marks, I have no idea. Unless your image has noise or your camera sensor is very dirty, this are unlikely to be coming from PS, and may be some printer misconfiguration that is using the wrong amount of ink, or a printer hardware failure.
Message was edited by: ssprengel -- to make it applicable to Photoshop instead of Lightroom

W530 Color Calibration Issue

Every month I re-calibrate my display using the COLOR by PANTONE Color Calibrator (v1.1.0).
I tried doing it today and kept getting this error, even though the tone for successful calibration always goes off:
Link to picture
I'll try to calibrate the screen once, but it will fail. When I try a second time, it will also fail, and give me the error seen above. If I try a third time, I finally get the three failure tones and the software simply closes itself.
Is this a hardware issue? A driver issue? Are there any solutions for this?
Recently updated my computer. Windows 7 64-bit.
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
Solved!
Go to Solution.

Hi again, crmichae
What updates have you recently done to your machine? I did some research and found two highly relevant updates for your machine in general, and this issue more specifically. If you haven't already updated them, I found drivers for both your BIOS and the your graphics card that have been released recently and are a good place to start with helping this issue. The graphics driver can be found here and the BIOS can be found here.
Hope it helps. Let me know how it goes,
Adam
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

Color calibration bars are printing

I am printing on an Epson Stylus Pro 4800. I am using Photoshop CS2 (version 9.0.2)and have the Color Settings set at North American Prepress2 which was recommended for using ICC settings. I have the printer set to "No Color Adjustments" (i.e. let Photoshop control the color).
Each time I send an image to print, the printer is printing color calibration bars then ejecting the sheet. The image is printing on the second sheet. At $2.50 per sheet (fine art paper), I can't afford to waste the paper. Does anyone know how to turn the color calibration bars off. I have already checked the Output Options in the print dialog box and the calibration box is unchecked.
Thanks

Thanks for the response. Since I didn't know if this was a Photoshop setting or a printer setting, I also emailed Epson. As it turns out it was a setting on the printer's internal menu. The "Auto Nozzle Check" had been turned on which forces the printer to recalibrate the nozzle spray.
If anyone else runs into this problem, here is the fix:
1.) Press Menu twice, screen will display "Printer setup, Platen Gap"
2.) Press the up arrow four times, screen will display "Auto Nozzle Check"
3.) Press menu once, you should see "Auto Nozzle Check, *On"
4.) Press the down arrow once, you should see off
5.) Press the menu button once an asterisk should appear next to the word off
6.) Press pause to go back to ready, the auto nozzle check is now disabled.
Note: You may also turn off "Auto Cleaning".
Thanks

Powerline symbol colors are off

I use airline in (g)vim, and I've noticed the colors are off. The symbols display fine, but the colors..
It also happens in urxvt, which is actually where this screenshot's from.

I haven't had specifically the problem you are seeing, but it's possible the factory monitor profile is just wrong or corrupted.
Removing that Dell profile from within the Devices tab is required to get your system to use the system default sRGB profile, and if the sRGB profile doesn't give you accurate color (I believe the 2208 is a wide gamut monitor, so it probably won't) you may need to use a calibration device if you want really accurate color.
Some rules of thumb to consider:
If you want your non-color-managed output of sRGB files (e.g., most stuff shown by Internet Explorer) to exactly match what you see in Photoshop, just use the Windows default sRGB profile for the monitor profile (i.e., remove the 2208 profile).
If you want colorimetrically accurate color from your color-managed applications (e.g., Photoshop), then you'll want to remove the profile and specifically calibrate your monitor using a device made for the task. In this case, Photoshop and other color-managed apps will use the document and monitor profiles and accurately display your images, but non-color-managed apps will not, and will thus look different (in your case, much more saturated).
You might want to make a copy of that file (C:\Windows\System32\spool\drivers\color\SP2208WFP_DVI.ICM) in a safe place before making any changes; I'm not sure whether removing it from the dialog might actually delete it.
-Noel

Color calibration issues - blue tint w/ sRGB

Need some help getting this issue resolved & wondering if there is a problem with my LCD.
I do a lot of web and video work and recently moved from a 17" Powerbook G4 to a 17" MacBook Pro. Both used with a 20" Apple Cinema display. The color temperature (tint) between the Powerbook and the new MacBook Pro are drastically different - especially when using sRGB calibration which is recommended by Adobe for this type of work. The cinema display seems correct and closely matches my Powerbook when using sRGB, but the Macbook Pro is very blue. The Macbook Pro displays more warm grays vs. the cinema display when using the default calibration settings.
Using sRGB for both displays:
http://idisk.mac.com/edgedesign-Public/Calibration/photo_sRBG.jpg
Using default calibration for both displays:
http://idisk.mac.com/edgedesign-Public/Calibration/photo_default.jpg
*Notice the 20" cinema hardly changes in either of these shots which make me think there's a problem with the MacBook Pro display.
- Are all the new MacBook Pros like this?
- Why so different than the Powerbook display and Cinema displays?
- Any calibration suggestions for Adobe CS3 and screen work?

Brief intro before I pontificate: I have a degree in imaging and used to be one of the guys you talked to at Eastman Kodak about monitor color calibration (before Kodak drove me crazy).
A few points:
First, sRGB is a needlessly small gamut color space invented by Microsoft. In the professional imaging field it is looked at with great disdain because it is imposing a needless crushing of your monitor's color profile. I've talked to one of the color experts at Adobe and he completely agrees. I don't know who at Adobe is recommending sRGB, but they are W R O N G. I personally call sRGB 'StupidRGB' in order to remind myself exactly what it is worth.
Second, the field of color calibration, color matching and color correction is complicated and requires considerable understanding to perform correctly. There are entire books on the subject, well worth reading. You can even take classes on the subject, such as at Rochester Institute of Technology (plugging my Alma matter). If you have shopped around for color calibration devices you will find they are incredibly expensive, and there is a reason for that.
Third, LCD screens generally SUCK for color matching. Here are a few reasons why:
(A) The viewing angle of most LCD screens is so small that if you tilt your head up, down, right or left you end up with a shift in color balance and contrast. Result: no way can you accurately color match. This is most certainly the case with ALL MacBooks, MacBook Pros and iMacs. The Cinema displays are vastly better. You can check this out yourself at your local Apple Store.
(B) In case you had not heard, none of the MacBook or MacBook Pro laptops are capable of showing all colors to which the human eye is sensitive. They don't do 'millions of colors' despite advertising you have read. They do about 260,000 colors and dither the rest. Dithering does NOT create colors that are not there. It just fakes them. The result again is that it is impossible to use these LCDs for accurate color matching. I have no knowledge about whether this color problem is the case with iMacs, but refer to the paragraph above regarding their viewing angle problem.
(C) The color gamut on even the very best LCD display is at the mercy of the fluorescent light bulbs inside the displays. The massive problem with fluorescent lights is that they do not have a continuous color spectrum. What you get are specific wavelength peaks with complete dropouts of other colors. Ye old CRTs with electron guns and glowing phosphors were/are not perfect either, but they were/are MUCH better at representing the full spectrum of light. Their gamut is much larger and more accurate than any LCD display. CRTs remain THE professional display for color calibration and color matching, even today.
I could rant on, but I think you get the message: Color matching on LCDs is a lousy idea, and on MacBooks and MacBook Pros it is essentially an impossible idea. The colors you need are not there on the screen. What you see is not what you get in terms of color. Give up.
That having been said, you can optimize your results for guestimation purposes. The very first thing I do with ANY display, including on Mac laptops, is go into the 'Displays' preference pane, hit the 'Color' tab and 'Calibrate...' the display. You MUST use 'Expert Mode'. Don't bother with mickey mouse mode. Fiddling with the settings will drive you nuts at first. But practice makes perfect. As long as you are not color blind you WILL get the hang of it, even if you don't understand what it is doing. Don't get psyched out. It works rather well.
When you get to 'Gamma' (you can look these terms up on Wikipedia) you want to use the same Gamma number as the other monitor you will be using for viewing. 1.8 is fine for Macs. Beats me why the 'PC' standard is 2.2. It is essentially a harsher contrast, but try it and use it if you like it, on BOTH monitors. Do NOT use 'native gamma' as it is rare that two displays have identical native gammas.
Next up is your 'white point'. Again, you want both your displays to have the same white point. D50 is the standard for viewing images in daylight. D65 is a bluer 'white point'. 9300 is the bluest of all. These numbers represent 'color temperature' as it is called. The sun has a color temperature hovering around 5000º Kelvin, thus D50 where D = Display. D65 = 6500º Kelvin, etc. Again, there is lots to read about in this field. Do NOT use 'native white point' on your displays if you are color matching because again, they won't be the same on each display.
When you get to the point of naming your color calibration profile you MUST include in the name the gamma number you used and the white point number you used. You will want to know, believe me. Here is why: You are going to want to make further color calibration profiles for different situations either now or in the future. Here's one example:
Lighting environment: Are you working on your MacBook Pro in the dark? Are the walls in the room a neutral color? Or are the walls colored? What kind of light is being used in the room? Fluorescent? Incandescent? Daylight? Details in the lighting environment in which you are working will affect how you perceive color on your display! You may want a morning color profile, an afternoon sun profile, and a night profile. If you have windows near you, these different times of day will affect the light in your work area and how you perceive color on your display. Again, go find a good book if you really want to understand this stuff.
A good basic calibration for plain old every day work, useless for color matching but nice to look at: I go through the calibration process for my lighting environment then use a gamma of 1.8 and I check off 'Use native white point'. Why? LCDs look their best at their native white point. You get good contrast with optimum color. Try it, you'll like it.
:-Derek

Proper Color Calibration

How can I properly calibrate my MacBook monitor? I will be editing photos, so I need to make sure the colors on my monitor are correct.
I found the color calibration thing, and I have tried that, but it seems kinda subjective. I think the gamma is really throwing me off.
I like the default "Color LCD" profile, but photos seem to be washed out.
Any ideas?

I find the color LCD setting to be too brownish in tone. I prefer to use a photograph that I know has good color as a background while I do a custom calibration. This lets me see what is happening to the picture as the calibration progresses.

MX700 Cisco telepresense screen color calibration

We have a cisco MX700 telepresense unit, having a color calibration issue, when the system is first turned on the screen on the left is blue, screen on the right is pink, when connecting the desktop colors are off. I see a color calibration port on top of the unit, is this a color calibration issue or could it be something else?

W520 External Color Calibrator stopped working with updated Pantone v1.1 software

Can someone from Lenovo help me with this issue? Lenovo updated the color calibrator software in Aug 2012. They broke an external color calibrator working. L1/2 has been completely unhelpful. I also escalated to customer service with little result except that they say it is not Lenovo software and they do not have to support it! Unacceptable, the software isprovided by Lenovo. Lenovo doc also says an external color calibrator is supported. Lenovo needs to take responsibility for fixing this. Here are the email chains. I really want a refund or someone to ensure this package that Lenovo distributes is fixed!
Thanks for your help.
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:34 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
You are distributing this software and it is defective. Who do I NEED TO SPEAK TO AT LENOVO TO RESOLVE THIS? I WANT A REFUND ASAP!!!
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:25 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
Hi Kelli,
I do not want this case closed and disagree. This is Lenovo provided software and according to Lenovo an external calibrator is supported. I want someone to take responsibility for getting this fixed. Lenovo has provided this software and needs to work with the vendor to ensure it works. Who do I need to speak to in management? I do not appreciate the way support has just shuttled this around and nothing has gotten done.
Sincerely,
Christopher
Lenovo Doc:
3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
From: Kelli Sent: Wednesday, November 14, 2012 11:12 AM To: christopherlang1@ Subject: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Sensitivity: Private
Mr Lang,
Please be advised that I have taken this case assigned to Doris. Lenovo is not able help you with this issue, We cannot provide support for a third party product. The calibrator you are using is supported by X-Rite; any issues with the device need to be addressed by them,
I am sorry for your frustration however Lenovo has exhausted all means to help with a non-hardware issue. At this time Lenovo is closing this case.
Kelli Customer Advocate Customer Complaint Resolutions Lenovo US 1009 Think Place, Bldg 2 Morrisville, NC 27560
Hi Doris, Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc: 3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt    This is really upsetting me!!!! Can we escalate to higher management? Thanks, Christopher
Hi Doris,
Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc:
3.0 System requirements
=======================
Hardware requirements:
- Must have an embedded or external color sensor
- Can be integrated or used with a USB color sensor device.
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
This is really upsetting me!!!! Can we escalate to higher management?
Thanks,
Christopher
From: Christopher Lang Sent: Thursday, November 08, 2012 12:19 PM To: 'Doris' Subject: RE: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Doris,
I have the internal calibrator I purchased with my W520 and also an external calibrator from x-rite. The device is an i1 Display 2. The external calibration is what fails with the updated calibrator software package.
Thanks,
Christopher
From: Doris Sent: Thursday, November 08, 2012 12:13 PM To: Christopher Lang Subject: Re: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Christopher,
I'm still working wtth L2.
What exact model of color calibrator device do you have?
Sincerely,
Doris Customer Complaint Advocate Lenovo
www.lenovo.com/www.lenovo.com Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/07/2012   04:22 PM
   Subject
   FW:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator - case 184142
Hi Doris, Thanks for your time, re: case 184142. Can we get this package fixed? Jeremy’s response below just makes no sense to me, same as that call center in Atlanta is so problematic. I work in IT and when I phone that call center I really wonder sometimes whether I am even speaking with another IT person on the other end of the line. These are Thinkpad, mines is an expensive one, and I am very upset that this is the level of support I get (especially after upgrading my warranty even!). Please see what you can do. I would also like a manager to speak to DeAndrea at the call center. I am sure the calls are recorded and he was completely out of line and not helpful. Just like now I wonder ‘why did Jeremy even contact me!’ what with the response below. Please phone me tomorrow as we discussed. Have a great day! Thanks, Christopher From: Christopher Lang [mailto:christopherlang1@] Sent: Wednesday, November 07, 2012 9:38 AM To: 'Jeremy' Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Hi Jeremy, I am really not sure how Doris will help me with this technical issue? I fel like I am getting the run around and I AM. Thanks, Christopher From: Jeremy Sent: Wednesday, November 07, 2012 9:34 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, I never said to call level one. I literally said "please contact your Customer Service rep". Your customer service rep is the highest level you will get at Lenovo to be able to assist you. He/She is also the same person that got you in touch with me in the first place. I hope this helps. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA 1009 Think Place Building 2 - Lab 2P22
   "Christopher   Lang" <christopherlang1@>
11/07/2012   09:08 AM
   To
   Jeremy
   Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hello Jeremy, Uhhh.. My case was escalated to you now you are telling me to call level one again? WTH? You know…I just started on a contract with IBM. You know what they give us…Not ‘Thinkpads’ but Toshibas. You ought to think about that. I expect a phone call ASAP. I have also left a message with customer relations. Thank you, Christopher
From: Jeremy Sent: Wednesday, November 07, 2012 7:46 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, This is not my department... please contact your Customer Service rep to get updates. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA
www.Lenovo.com/United   States Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/06/2012   04:08 PM
   To
   Jeremy cc        Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hi Jeremy,
Any update on this package being fixed?
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@] Sent: Thursday, October 25, 2012 12:42 PM To: 'Jeremy' Subject: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Importance: High
Started failing when Lenovo updated the package for the w530.
Token Ring
Posts: 473 Registered: 03-10-2009
0
Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator 09-19-201211:39 AM - edited 09-20-201209:10 AM Hi. Can someone have a look at the Pantone 1.1 package. I am using an eye one display calibrator with the updated Pantone software and the calibration does not work. I get an error about an 8 bit image missing (have attached a screenshot). The calibration is not correct and Windows Photoviewer is pink. This was working OK with the v1.0 of the software (no longer on the w520 driver page). The error message is "There was an error loading the specified profile. Please make sure the image has an embedded profile and it is an 8-bit image." This was working fine before the update to v1.1. Thanks
Re: New Pantone Color Calibrator posted [ Edited ]
10-21-201202:43 AM - edited 10-21-201202:47 AM This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
Re: New Pantone Color Calibrator posted [ Edited ] Options ·         Mark as New ·         Bookmark ·         Subscribe ·           ·         Subscribe to RSS Feed ·           ·         Highlight ·         Print ·         Email to a Friend ·           ·         Report Inappropriate Content 10-21-201205:23 AM - edited 10-21-201205:26 AM
christopherlang wrote: This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
I've uploaded the 1.0 program.: http://www.mediafire.com/?62shz55gl757ahu
From: Jeremy Sent: Thursday, October 25, 2012 11:24 AM To: christopherlang1 Subject: contact info
here it is
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

I am getting the runaround!!!
Hi Doris,
I just left you a voice mail. One of the reasons I bought this laptop was for 3d photography. If I cannot use an external color calibrator and display then the laptop is not fit for purpose for the reasons I bought it. This software is ONLY available from Lenovo. According to Lenovo’s own doc, and the software’s doc, an external color calibrator is SUPPORTED. Lenovo needs to step to the plate and fix this. Not ME. If Lenovo needs to go to Pantone, or x-rite, then they Need to do that. Lenovo provided software that is not available to the public from x-rite or Pantone, and the software is to support Lenovo provided hardware (least so far as the internal calibrator), this software ALSO supports an external calibrator for use with an external display. The software supports both internal and external, and I would like to use my external display for 3d photography. This needs to be fixed please.
What are we going to do to resolve this? At his point of the runaround I’ve been getting I would like a complete refund.
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@]
Sent: Wednesday, November 14, 2012 2:35 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
PS I hope you are aware Kelli that the Pantone software is not available from Pantone to customers….
From: Christopher Lang [mailto:christopherlang1]
Sent: Wednesday, November 14, 2012 2:26 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
Importance: High
Hi Kelli,
As you know the ‘software’ purchase is by virtue of purchasing the laptop with the color calibrator. Are you saying you will refund my cost for the calibrator? I don’t think you quite get how much time I have spent with support with this laptop. I have had multiple issues with the it. The calibrator, failed BT adapter, Sudden Shutdown syndrome (where the machine would just shutoff on its own –well documented in the Lenovo forums and I have at least a dozen emails on this issue) as well as many issues with the Displayport connection and an external 3d display for which I spent months working with Nvidia to resolve. This laptop has wasted a huge amount of my time. The support has been atrocious.
I would like a refund for 1. The laptop 2. The external color calibrator I cannot use because the software from Lenovo does not work (this package is NOT available from x-rite as well –It is sold to Lenovo). I have a receipt for the color calibrator and would be happy to provide that.
Thank you,
Christopher
From: Kelli
Sent: Wednesday, November 14, 2012 2:09 PM
To: Christopher Lang
Subject: RE: SF184142 LENOVO
Mr Lang,
Your request for a refund on the laptop is declined. The machine has had not hardware issues and was purchased in February. We are willing refund the software only.
Kelli
Customer Advocate
Customer Complaint Resolutions
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

What is the rationale behind the "Adobe Standard" color calibration profile?

Hi! I'm trying to figure out how to make the most of the various color calibration profiles Adobe offers for my cameras with Lightroom 5. I do understand the purpose of the camera-specific options--they're designed to help approach camera JPEG processing mode colors. And they work wonderfully--they're very helpful!
But I don't really understand the purpose of the "Adobe Standard" calibration option. What is it for? Why does it look the way it looks? Has it been designed to ease certain processing goals? To enhance certain colors or tonal combinations? Is it designed to be more accurate than the manufacturer profiles in some way? What can I do with "Adobe Standard" that I can't do with one of the camera-specific calibration options?
I would find it *extremely* helpful if someone who's involved with the engineering behind Lightroom's color (or anyone else who's especially knowledgeable about Lightroom's design) might talk a little bit about why "Adobe Standard" looks the way it looks. What's it for? To what purposes can I leverage it?
Thanks so much!

MarkJoseph wrote:
I would find it *extremely* helpful if someone who's involved with the engineering behind Lightroom's color (or anyone else who's especially knowledgeable about Lightroom's design) might talk a little bit about why "Adobe Standard" looks the way it looks. What's it for? To what purposes can I leverage it?
Adobe Stadnard is the name for the individual profiles Adobe builds for each camera it receives. A new camera ships, Adobe gets their hands on one and builds a profile with that sample. It isn't suppose to mimic the in-camera JPEG settings, I don't believe it's supposed to mimic anything but instead produce what is (and quotes are super important in this context) the most 'accurate' color response from the target they use to create the profile. But here's the rub. Not all cameras from the same make and model behave identically. Adobe simply can't get piles of the same body and build then average that response. So they provide a means for you to build your own custom DNG camera profile and for differing illuminates. So if you want to leverage it, you'd get a target (MacBeth 24 patch, X-rite Passport) and build your own custom profile. It can really help depending on how your sensor deviates from the sensor Adobe got to build their profiles.
For more info on DNG profiles and rolling your own:
In this 30 minute video, we’ll look into the creation and use of DNG camera profiles in three raw converters. The video covers:
What are DNG camera profiles, how do they differ from ICC camera profiles.
Misconceptions about DNG camera profiles.
Just when, and why do you need to build custom DNG camera profiles?
How to build custom DNG camera profiles using the X-rite Passport software.
The role of various illuminants on camera sensors and DNG camera profiles.
Dual Illuminant DNG camera profiles.
Examples of usage of DNG camera profiles in Lightroom, ACR, and Iridient Developer.
Low Rez (YouTube):
http://youtu.be/_fikTm8XIt4
High Rez (download):
http://www.digitaldog.net/files/DNG%20Camera%20profile%20video.mov

My pictures are not printing well--how do you do a proper color calibration say for--Costco

My pictures are not printing well--how do you do a proper color calibration say for--Costco, Target and other companies? They lack color and are too dark, but on my Retina OSX 10.9.4, they look dreamy!

Hi Clinton,
Firstly thank you for replying to my plight. I just use Costco, Target. They all come back rather dark, or on the brown grey side especially Costco. I will try to ask these companies for their color profile, but then what do I do with it once I have it? I am not computer literate, so you would have to explain in English for sure. I do not use a printer for printing--only commercial places. I loved Apple printing, but sometimes they take a little too long turn around time so I use Ritz Pics (which I have little trouble with their pictures).
Thank you so much for your help!!!!!
Carrie Kahus

Color Calibration Off

Similar Messages

Maybe you are looking for