Color controls not working correctly

Why do swatches suddenly not show in the conrol panel? When the object and document are brand new it works, then randomly goes into the stuck mode where if I click on the fill box I get a choice of only no fill or resgistration. I can work around this using the colors panel or color picker, but often the color picker goes haywire too. At that point the file is corrupted and there's no going back. Restarting the program and computer do not help. What's going on?

As I recall, I had been working with 3 separate images, 2 originally grayscale and 1 RGB, that I had live traced (as above, without placing the image in a new ai file). One of the grayscale images let me use the color picker to change fill color, bu not consistenly, and the other one would let me type in values and changed colors on the picker, but only showed shades of gray in the fill box and in the image. The RGB file wouldn't let me change the fill color using swatches, but I don't remember what I tried with the picker.
I think I'm going to chalk it all up to my original mistake of not placing the image in a new file, and subsequently trying everything I could think of to work around the original problem.

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http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Re: Function keys are not working correctly

Function keys are not working correctly

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Re: Function keys are not working correctly

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Color controls not working correctly

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