Color issues in Mountain Lion with Acrobat Pro
I'm not sure I'm in the right forum, but here it goes.
Since upgrading my OS to Mountain Lion, I've noticed when viewing PDFs output from InDesign 5.5 that once in Acrobat Pro the colors look muted and inaccurate. I never saw this in Snow Leopard, hence my posting. Color in InDesign, Illustrator and Photoshop CS5.5 seem just fine, it's only when a PDF is viewed in Acrobat that I see this muted color issue.
What I'm concerned with is are these problems when viewing only, or is the PDF color range itself screwed up? I do prepress work and am using an Eizo CG241 display, CS5.5 and Acrobat Pro 10.1.4.
Thanks!
If you are using a calibrated display, the calibration software should set your Displays>Color profile for you. Mine is set to "PA271W 0610738UA 2012-11-14 14-57", which is the name of the profile created by the calibration software. This is where color temperature, gamma, and color corrections are stored (in my case for prepress work at 5000K and 1.8 gamma).
Sorry about this long-winded posting, but I think the last few paragraphs may help make some progress, and I must first digress to get to them...
Control of color profiles embedded in my PDF files is done in Adobe Creative Suite (verson 6 at this time). I use Bridge to synchronize the suite. North American Web/Internet is for files going to the web and I apply sRGB to those files when opening them (if they aren't already sRGB). North American Prepress 2 is for files going to a printing press, and I apply Adobe RGB to files when opening them (if they aren't already Adobe RGB).
Files for the web are saved using Photoshop's "Save for Web..." command, which is set to sRGB and uses the Document Profile for a preview.
Files for print are converted to CMYK and placed in InDesign or Illustrator, where they are saved as PDF/X-1a files, which are CMYK and those values are preserved (not color managed). I should note that before that point, during client proofs, the files are placed as Adobe RGB. They are replaced by CMYK images before making a PDF/X-1a file for the printing press. Either way, the files display correctly and identically (except for any color gamut differences) regardless of color mode or application. (This is color management working correctly.) Except for Acrobat and Reader.
Until CS6, all PDF files would be displayed by Acrobat identically to how they appeared in the originating application (Photoshop, Illustrator, InDesign). Now all PDF files are darker, more drab, and shifted slightly toward blue.
Here's the weird thing. No matter what I do, even if I start with an sRGB file and save it as a Photoshop PDF using the Save for Web command, so it has been sRGB throughout the process, when the PDF file is viewed in Acrobat or Reader it is darker, more drab, and shifted slightly toward blue.
My first hypothesis was that Acrobat and Reader were applying sRGB to everything. But that appears to be wrong. Now I'm thinking that it's my calibrated display profile that is being ignored. And since it is calibrated for 5000K and 1.8 gamma, that is what explains the big shift in darkness, vividness, and color. It may be that the display profile, not the embedded color profile, is all that matters!
If so, a good experiment would be to calibrate one of your displays for 5000K and 1.8 gamma. If Acrobat and Reader are ignoring the display profile, you should see a very obvious difference in displayed PDF files compared to displays using 6500K and 2.2 gamma (which is just about everyone these days, except for publishing professionals who do exacting print work).
Sheesh!
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Date/Time: 2013-03-25 11:37:03 -0700
OS Version: 10.8.3 (Build 12D78)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe/*/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Version: 13.0.0 (20120315.r.428)
Parent: launchd [141]
PID: 4440
Event: hang
Duration: 1.61s
Steps: 17 (100ms sampling interval)
Hardware model: MacBookPro10,2
Active cpus: 4
Free pages: 349069 pages (-3847)
Pageins: 0 pages
Pageouts: 0 pages
Process: Adobe Photoshop CS6 [4440]
Path: /Applications/Adobe/*/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Architecture: x86_64
Parent: launchd [141]
UID: 501
Task size: 38973 pages
CPU Time: 0.002s
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17 ??? (Adobe Photoshop CS6 + 5952430) [0x1005ad3ae]
17 ??? (Adobe Photoshop CS6 + 5994476) [0x1005b77ec]
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17 boost::system::system_error::what() const + 2307949 (Adobe Photoshop CS6) [0x1007fbd6d]
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17 ScriptUI::FlexServer::createServerPlayer(bool, bool) + 198 (AdbeScriptUIFlex) [0x11f8e15e6]
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17 APXGetHostAPI + 83761 (adbeapeengine) [0x137766ec1]
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17 _pthread_start + 327 (libsystem_c.dylib) [0x1093b47a2]
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17 _pthread_start + 327 (libsystem_c.dylib) [0x1093b47a2]
17 APXGetHostAPI + 2516713 (adbeapeengine) [0x1379b8e79]
17 APXGetHostAPI + 2516410 (adbeapeengine) [0x1379b8d4a]
17 APXGetHostAPI + 2516289 (adbeapeengine) [0x1379b8cd1]
17 APXGetHostAPI + 83761 (adbeapeengine) [0x137766ec1]
17 APXGetHostAPI + 2516093 (adbeapeengine) [0x1379b8c0d]
17 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x10951d0fa]
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17 thread_start + 13 (libsystem_c.dylib) [0x1093a11e1]
17 _pthread_start + 327 (libsystem_c.dylib) [0x1093b47a2]
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17 APXGetHostAPI + 2516410 (adbeapeengine) [0x1379b8d4a]
17 APXGetHostAPI + 2516289 (adbeapeengine) [0x1379b8cd1]
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17 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x10951d0fa]
*17 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b4b40]
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17 CMIO::DAL::RunLoop::OwnThread(void*) + 146 (CoreMediaIO) [0x1105866f8]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x103a8e0e2]
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17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x103a89233]
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*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Binary Images:
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0x10950b000 - 0x109526ff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
0x1095bb000 - 0x1095ddff7 libxpc.dylib <BBE558BD-5E55-35E4-89ED-1AA6B056D05A> /usr/lib/system/libxpc.dylib
0x1097e0000 - 0x109b10fff com.apple.HIToolbox 2.0 <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x10b37b000 - 0x10b692ff7 com.apple.CoreServices.CarbonCore 1037.5 (1037.5) <731D8F92-1C52-3613-BA01-EFEA54DADF41> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x10f905000 - 0x10fa76ff7 com.apple.QTKit 7.7.1 (2599.24) <A2153722-268B-3293-B9E3-CB59273CDE41> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x11057c000 - 0x1105c9fff com.apple.CoreMediaIO 307.0 (4155) <CD826A65-DFE7-3A58-A29E-15B3A9BE0A6D> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x11a019000 - 0x11a09efff MultiProcessor Support <467BB668-E9DD-60F4-CAAD-768A98174734> /Applications/Adobe/*/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x11f500000 - 0x11f75bff7 com.adobe.PSAutomate 13.0 (13.0) <6EE89DAF-28E8-B15F-1C4B-18D8D19F6452> /Applications/Adobe/*/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/Scri ptingSupport
0x11f86d000 - 0x11f95efff com.adobe.AdbeScriptUIFlex ScriptUIFlex 6.2.29 (6.2.29.18602) <2BD3388F-976E-0B1C-55DB-B97A5AF95724> /Applications/Adobe/*/Adobe Photoshop CS6.app/Contents/Frameworks/AdbeScriptUIFlex.framework/Versions/A/AdbeScriptUIFlex
0x11fa6b000 - 0x11fa91ff7 com.adobe.ape 3.3.8.19346 (3.3.8.19346) <79E11A18-8AF4-2515-59F7-4CBE161BF020> /Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore
0x12063c000 - 0x120645ff7 com.logitech.cmio.DAL.LogiWiFiCam 201.0 (3120) <615A3600-C34E-3925-A669-5FDC9AB6AC57> /Library/CoreMediaIO/*/LogiWiFiCamera.plugin/Contents/MacOS/LogiWiFiCamera
0x13771e000 - 0x1386a3fd7 com.adobe.ape.engine 3.3.8.19346 (3.3.8.19346) <5E188E32-37F7-4E0B-0674-E8D16B60074F> /Library/Application Support/Adobe/*/adbeapecore.framework/Libraries/adbeapeengine.bundle/Contents/MacOS/adbea peengine
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: accountsd [191]
Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [141]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 5669 pages
Thread 0x692 DispatchQueue 1 priority 14
17 start + 1 (libdyld.dylib) [0x10963b7e1]
17 ??? (accountsd + 3048) [0x10550fbe8]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x1073110e2]
17 __CFRunLoopRun + 1078 (CoreFoundation) [0x107311916]
17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x10730c233]
17 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x10980b686]
*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x6a1 DispatchQueue 2 priority 33
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x1096009ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x10980dd16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Binary Images:
0x10550f000 - 0x10550ffff accountsd <454A20EE-966C-3964-A67D-F6D0A264D60E> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x1072dc000 - 0x1074c6ff7 com.apple.CoreFoundation 6.8 (744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1095fc000 - 0x109611ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x109639000 - 0x10963cff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x1097fb000 - 0x109816ff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: AdobeCrashDaemon [4442]
Path: /Applications/Adobe/*/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Architecture: x86_64
Parent: Adobe Photoshop CS6 [4440]
UID: 501
Task size: 4512 pages (+1)
CPU Time: 0.001s
Process: AirPort Base Station Agent [292]
Path: /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
Architecture: x86_64
Parent: launchd [141]
UID: 501
Sudden Term: Clean
Task size: 2483 pages
Thread 0x16ce DispatchQueue 1 priority 31
17 ??? (AirPort Base Station Agent + 3676) [0x105714e5c]
17 ??? (AirPort Base Station Agent + 71073) [0x1057255a1]
17 CFRunLoopRun + 97 (CoreFoundation) [0x105779dd1]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x10576b0e2]
17 __CFRunLoopRun + 1078 (CoreFoundation) [0x10576b916]
17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x105766233]
17 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x1076ab686]
*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x16d0 DispatchQueue 2 priority 33
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x1074979ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x1076add16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Thread 0x16d4 priority 31
17 thread_start + 13 (libsystem_c.dylib) [0x1075261e1]
17 _pthread_start + 327 (libsystem_c.dylib) [0x1075397a2]
17 __select + 10 (libsystem_kernel.dylib) [0x1076ad322]
*17 ??? (mach_kernel + 3576624) [0xffffff8000569330]
Binary Images:
0x105714000 - 0x10572afff com.apple.AirPortBaseStationAgent 2.0 (200.4) <76A9C7FD-FFC5-3AB2-B7FD-9349F8AB5F2D> /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
0x105736000 - 0x105920ff7 com.apple.CoreFoundation 6.8 (744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x107493000 - 0x1074a8ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x107525000 - 0x1075f1ff7 libsystem_c.dylib <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x10769b000 - 0x1076b6ff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: aosnotifyd [87]
Path: /usr/sbin/aosnotifyd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 6799 pages
Thread 0x2b2 DispatchQueue 1 priority 31
17 start + 1 (libdyld.dylib) [0x1034197e1]
17 ??? (aosnotifyd + 37439) [0x1009ff23f]
17 ??? (aosnotifyd + 36529) [0x1009feeb1]
17 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x101749f5e]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x10137f0e2]
17 __CFRunLoopRun + 1078 (CoreFoundation) [0x10137f916]
17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x10137a233]
17 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x1035e7686]
*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x322 DispatchQueue 2 priority 33
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x1033e49ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x1035e9d16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Thread 0x373 priority 63
17 thread_start + 13 (libsystem_c.dylib) [0x1034661e1]
17 _pthread_start + 327 (libsystem_c.dylib) [0x1034797a2]
17 __NSThread__main__ + 1345 (Foundation) [0x101744cd2]
17 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 (Foundation) [0x1016e6b66]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x10137f0e2]
17 __CFRunLoopRun + 1078 (CoreFoundation) [0x10137f916]
17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x10137a233]
17 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x1035e7686]
*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x58c priority 31
17 thread_start + 13 (libsystem_c.dylib) [0x1034661e1]
17 _pthread_start + 327 (libsystem_c.dylib) [0x1034797a2]
17 __select + 10 (libsystem_kernel.dylib) [0x1035e9322]
*17 ??? (mach_kernel + 3576624) [0xffffff8000569330]
Binary Images:
0x1009f6000 - 0x100a3efff aosnotifyd <A3543B5E-3291-3025-A09C-1B7087B1A9EA> /usr/sbin/aosnotifyd
0x10134a000 - 0x101534ff7 com.apple.CoreFoundation 6.8 (744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1016af000 - 0x101a0cff7 com.apple.Foundation 6.8 (945.16) <89BD68FD-72C8-35C1-94C6-3A07F097C50D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1033e0000 - 0x1033f5ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x103417000 - 0x10341aff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x103465000 - 0x103531ff7 libsystem_c.dylib <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x1035d7000 - 0x1035f2ff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: appleeventsd [81]
Path: /System/Library/CoreServices/appleeventsd
Architecture: x86_64
Parent: launchd [1]
UID: 71
Sudden Term: Dirty (allows idle exit)
Task size: 2614 pages
Thread 0x2f5 DispatchQueue 2 priority 33
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x1076b69ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x1078c2d16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Thread 0x2f6 DispatchQueue 7 priority 31
17 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x1076b3d85]
17 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x1078c2566]
*17 ??? (mach_kernel + 3576624) [0xffffff8000569330]
Thread 0x3ebba priority 31
*17 ??? (mach_kernel + 3907200) [0xffffff80005b9e80]
Binary Images:
0x105b41000 - 0x105b41fff appleeventsd <33899092-67A8-3A39-A63C-27BAC6C22174> /System/Library/CoreServices/appleeventsd
0x1076b2000 - 0x1076c7ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x1078b0000 - 0x1078cbff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: AppleIDAuthAgent [172]
Path: /System/Library/CoreServices/AppleIDAuthAgent
Architecture: x86_64
Parent: launchd [141]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 2124 pages
Thread 0x658 DispatchQueue 2 priority 33
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x1047289ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x104938d16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Thread 0x65a DispatchQueue 7 priority 31
17 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x104725d85]
17 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x104938566]
*17 ??? (mach_kernel + 3576624) [0xffffff8000569330]
Thread 0x851 DispatchQueue 16 priority 31
17 start_wqthread + 13 (libsystem_c.dylib) [0x1047b41d1]
17 _pthread_wqthread + 404 (libsystem_c.dylib) [0x1047c9d0b]
17 _dispatch_worker_thread2 + 249 (libdispatch.dylib) [0x1047271c3]
17 _dispatch_queue_invoke + 52 (libdispatch.dylib) [0x1047272f1]
17 _dispatch_queue_drain + 180 (libdispatch.dylib) [0x104727448]
17 _dispatch_queue_invoke + 72 (libdispatch.dylib) [0x104727305]
17 _dispatch_source_invoke + 691 (libdispatch.dylib) [0x10472829b]
17 _dispatch_client_callout + 8 (libdispatch.dylib) [0x1047260b6]
17 _dispatch_after_timer_callback + 22 (libdispatch.dylib) [0x10472a96f]
17 _dispatch_client_callout + 8 (libdispatch.dylib) [0x1047260b6]
17 _dispatch_call_block_and_release + 15 (libdispatch.dylib) [0x104729f01]
17 ??? (AppleIDAuthAgent + 9227) [0x10252540b]
17 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x1049366c2]
*17 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000233ec0]
Binary Images:
0x102523000 - 0x102553fff AppleIDAuthAgent <91A3B8DC-AD42-399C-9A44-413CF8DF2CA4> /System/Library/CoreServices/AppleIDAuthAgent
0x104724000 - 0x104739ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x1047b3000 - 0x10487fff7 libsystem_c.dylib <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x104926000 - 0x104941ff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: AppleSpell [350]
Path: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture: x86_64
Parent: launchd [141]
UID: 501
Sudden Term: Clean
Task size: 5365 pages
Thread 0x4387 DispatchQueue 1 priority 46
17 start + 1 (libdyld.dylib) [0x10d1237e1]
17 ??? (AppleSpell + 7271) [0x10b622c67]
17 -[NSSpellServer run] + 73 (Foundation) [0x10b877516]
17 CFRunLoopRun + 97 (CoreFoundation) [0x10c05edd1]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x10c0500e2]
17 __CFRunLoopRun + 1078 (CoreFoundation) [0x10c050916]
17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x10c04b233]
17 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x10d2f6686]
*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x438f DispatchQueue 2 priority 48
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x10d0ed9ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x10d2f8d16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Binary Images:
0x10b621000 - 0x10b6d6ff7 com.apple.AppleSpell 1.9 (173.1) <9390CDCC-0038-3174-864D-05CD9454CA7F> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x10b6f5000 - 0x10ba52ff7 com.apple.Foundation 6.8 (945.16) <89BD68FD-72C8-35C1-94C6-3A07F097C50D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10c01b000 - 0x10c205ff7 com.apple.CoreFoundation 6.8 (744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10d0e9000 - 0x10d0feff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x10d121000 - 0x10d124ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x10d2e6000 - 0x10d301ff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: apsd [86]
Path: /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 6550 pages
Thread 0x2b1 DispatchQueue 1 priority 31
17 start + 1 (libdyld.dylib) [0x1015337e1]
17 ??? (apsd + 21734) [0x10003d4e6]
17 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x1001d275a]
17 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x100239f5e]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x100b610e2]
17 __CFRunLoopRun + 1078 (CoreFoundation) [0x100b61916]
17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x100b5c233]
17 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x1016ff686]
*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x31e DispatchQueue 2 priority 33
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x1014fd9ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x101701d16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Thread 0x35d priority 63
17 thread_start + 13 (libsystem_c.dylib) [0x10157c1e1]
17 _pthread_start + 327 (libsystem_c.dylib) [0x10158f7a2]
17 __NSThread__main__ + 1345 (Foundation) [0x100234cd2]
17 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 (Foundation) [0x1001d6b66]
17 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x100b610e2]
17 __CFRunLoopRun + 1078 (CoreFoundation) [0x100b61916]
17 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x100b5c233]
17 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x1016ff686]
*17 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x4ef priority 31
17 thread_start + 13 (libsystem_c.dylib) [0x10157c1e1]
17 _pthread_start + 327 (libsystem_c.dylib) [0x10158f7a2]
17 __select + 10 (libsystem_kernel.dylib) [0x101701322]
*17 ??? (mach_kernel + 3576624) [0xffffff8000569330]
Binary Images:
0x100038000 - 0x1000b6ff7 apsd <44247DBB-E2FB-3858-9CDD-F5C3C5FBAA6A> /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
0x10019f000 - 0x1004fcff7 com.apple.Foundation 6.8 (945.16) <89BD68FD-72C8-35C1-94C6-3A07F097C50D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x100b2c000 - 0x100d16ff7 com.apple.CoreFoundation 6.8 (744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1014f9000 - 0x10150eff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x101531000 - 0x101534ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x10157b000 - 0x101647ff7 libsystem_c.dylib <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x1016ef000 - 0x10170aff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: autofsd [85]
Path: /usr/libexec/autofsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean
Task size: 1961 pages
Thread 0x2f9 DispatchQueue 2 priority 33
17 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x1071249ee]
17 kevent + 10 (libsystem_kernel.dylib) [0x107336d16]
*17 ??? (mach_kernel + 3467664) [0xffffff800054e990]
Thread 0x2fa DispatchQueue 7 priority 31
17 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x107121d85]
17 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x107336566]
*17 ??? (mach_kernel + 3576624) [0xffffff8000569330]
Binary Images:
0x106c95000 - 0x106c96fff autofsd <84AA47F0-1486-37EE-9C69-12CB98C34F1C> /usr/libexec/autofsd
0x107120000 - 0x107135ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x107324000 - 0x10733fff7 libsystem_kernel.dylib <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000734d7c mach_kernel <3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6> /mach_kernel
Process: bash [444]
Path: /bin/bash
Architecture: x86_64
Parent: login [443]
UID: 501
Task size: 1145 pages
Thread 0x755e DispatchQueue 1 priority 31
17 start + 1 (libdyld.dylib) [0x102b897e1]
17 ??? (bash + 10713) [0x1029eb9d9]
17 ??? (bash + 117763) [0x102a05c03]
17 ??? (bash + 118794) [0x102a0600a]
17 ??? (bash + 123820) [0x102a073ac]
17 ??? (bash + 156876) [0x102a0f4cc]
17 __wait4 + 10 (libsystem_kernel.dylib) [0x102d6e69a]
*17 ??? (mach_kernel + 3576624) [0xffffff8000569330]
If you didn't tell it to migrate, then it won't migrate anything.
It just does a quick check at launch to see if there is a previous version, then asks you if you would like to migrate presets from that previous version. It only does any significant work if you tell it to migrate the old presets.
It is remotely possible that even the quick check for old versions could take a while if there was something wrong with your disk or volumes mounted on your system - but I haven't seen that happen. -
I upgraded to Mountain Lion on Macbook Pro today which I bought new three weeks ago, on the upgrade my Ethernet connection is no working, Any ideas on a fix on this issue.
jimr.l wrote:
I upgraded to Mountain Lion on Macbook Pro today which I bought new three weeks ago, on the upgrade my Ethernet connection is no working, Any ideas on a fix on this issue.
If you bought the MBP new 3 weeks ago, it should have come with Mountain Lion already installed. Did you update your MBP to the newly released 10.8.4 update? If not, what OS were you running before the upgrade, and what version of Mountain Lion do you have now? -
How to connect MacBook Pro 17" Mountain Lion with HDMI port on TV, Panasonic TC-P55ST50
Any experience with cables for connecting MacBook Pro 17" Mountain Lion with HDMI port on TV, Panasonic TC-P55ST50 (or similar)?
It depend upon the model (age) of you MBP. If you have a Thunderbolt or minidisplay port, then you will need a minidisplay/HDMI adapter.
eshop.macsales.com/item/NewerTech/CBLMDPHDMI/
Or you can get an all in one:
http://www.amazon.com/Cable-Matters-Premium-DisplayPort-Thunderbolt/dp/B004CADYD O/ref=sr_1_3?s=electronics&ie=UTF8&qid=1361985588&sr=1-3&keywords=minidisplay+hd mi
If you have an older mac with a DVI port, you will need something like this:
http://www.amazon.com/DVI-HDMI-Cable-6ft-Male-Male/dp/B0002CZHN6
Note that audio is supported via HDMI for MBPs 2010 and later. Earlier ones require tapping the audio output port.
Ciao. -
I use MB pro running Lion OSX 10.7.5 and Now I have bought MB Air with Mountain Lion,Can I transfer my MB Pro stuff running Lion to MB air running Mountain Lion or do I need to buy Mountain Lion for my Pro and create a backup and then transfer ,Although I want Mountain Lion for my MB Pro but can I use the one from MB Air,thnx?
Hello,
If you just do a normal time machine backup on your macbook pro and then plug that harddrive into your new air; you should be able to just use migration assistant to transfer all your files. You wouldnt need to upgrade to mountain lion on your macbook pro.
Hope it helps,
Ryan -
Strange Application Issues after Mountain Lion Upgrade!
I'm having, what I believe to be, strange issues with a clean install of Mountain Lion from 10.6.8
It's for my boss' computer at work so I can't afford to have it down for very long at a time. It's hard to pinpoint the issue(s).
Computer:
Mac Pro - Early 2009
OS X 10.8.3
2 x 2.6 GHz Quad-Core Intel Xeon
32 GB 1066 MHz DDR3
The startup disk is 4x2TB RAID 5 using Apple RAID card (Firmware version: E-1.3.2.0; Hardware Revision: 2.00; Driver version: 124
The following is what happened/is happening:
1. (Tuesday)
Created a bootable backup of system drive using Disk Utility
Performed a Clean install
Used migration assistant to copy over applications from backup
Downloaded (from Amazon) and installed Microsoft Office 2011
Imported Addresses (including imported Previous Recipients that were imported into Contacts before exporting on old system)
Setup email & copied over mailboxes from backup
Moved all files back onto the system (User folders)
Everything worked fine from Wednesday - Sunday.
Problems reported to me (Sunday)
"Chinese characters" on save dialogue box in Microsoft Excel
Mail crashed while dragging a photo from safari to it
After a restart, Mail, all Microsoft Office apps, and Final Cut Pro wouldn't open.
Tried to reset preference files, but nothing worked.
2. (Monday night)
Performed another Clean Install
Migrated Applications
Transferred mailboxes (not old emails at this time)
Imported same group of addresses as before into Contacts
Installed Microsoft Office
Moved user data back
Transferred old email mailboxes (Tuesday afternoon)
Everything worked fine Tuesday - Thursday early morning)
Problems reported to me (Thursday morning)
When typing in an email address to send an email, it didn't autofill. Mail crashed.
Mail wouldn't open. Different from last, this time it said the ~/Library/Mail folder was moved. I checked and the folder was there with everything in it fine.
The Microsoft applications that were open at the time of the Mail crash still worked, but others wouldn't open. After closing the open applications then they wouldn't open back up (same as before)
Final Cut Pro opened fine.
Fixed Mail by deleting the ~/Library/Containers/com.apple.mail folder.
Later found out that though Final Cut would open it would crash when loading a project and that Quicklook wouldn't work for quicktime files across the network & codecs were missing (this could have been cause by me when trying to test problems).
3. (Sunday)
Restored from a different bootable backup I made after 2nd clean install and migrated applications.
Repaired Permissions using Disk Utility
Moved over Mail data
Copied over user data
*Didn't import the addresses
Checked to make sure all the fonts were validated and no duplicates
Everything worked fine after install and through Monday.
Problems to me (Tuesday morning)
Microsoft Office disappeared completely from the computer. No folder in Applications or dock icons.
Slower to connect to network files
Re-installed Microsoft Office to keep work progress going.
What would be causing this peculiarity? It works after I fix it and for a little afterwards but then strange things happen.
Would repairing disk permissions on bootable backup (of 10.6.8) before using migration assistant help?
What is the best way to track down what is causing these issues?
Thanks!I suggest that the best way to upgrade from 10.6.8 to Mountain Lion is one of the following:
(1) Simply perform an upgrade install. This is in fact Apple's recommended approach. I am not sure why you have not yet tried that. I have done this myself successfully.
(2) Make a backup of the working 10.6.8 system; better yet is to make two complete backups, one being a "clone," the other being a Time Machine backup. Use of two different methods gives you options should something go wrong. Then erase the original disk and install Mountain Lion, and on the first boot up run Setup Assistant (which is better than Migration Assistant) and transfer over EVERYTHING, including user accounts, settings, applications. I have also used this approach, also successfully.
You did neither (1) nor (2), but seem to have done some sort of hybrid by transfering applications and then manually moving over some mail files and moving over some user files. I don't think this is a recommended approach. It can result in permissions issues, which can cause things to "disappear" or otherwise behavior oddly.
I do not understand how your use of a RAID setup and a RAID card might affect any procedures which otherwise might work smoothly. Are you 100% certain that your RAID hardware and firmware are compatible with Mountain Lion?
Assuming that the RAID is not the issue and it behaves to the OS just like a normal disk, I would try the full disk erase and install of Mountain Lion followed by a Setup Assistant on first boot up to move over everything from your clone backup.
If this does not work, then I would erase and restore back from your clone, so you get your 10.6.8 system working again. Then I would try a simple upgrade install of Mountain Lion.
If that fails, then I would erase and install Mountain Lion with one new administrative user created who has a different user name than the person whose stuff you need to restore. Then with that new administrative user I would make sure the RAID is all up and running. Then I would use Migration Assistant to migrate over users only and would reinstall all software from scratch. If that is not to your liking, I'd as a less desirable alternative use Migration Assistant to migrate over everything, applications and users. You will have that new, extra administrative user as well as the original user(s), but that should cause no harm. -
Virtualbox on Mountain Lion with Mac os x server
Hi,
Got a problem since migrated to Mac OS X Mountain Lion with in addition OS X Server application installed to replace Mac OS X Lion server on a Mac Mini.
All was working fine until the day after the installation I got the following message when I start VirtualBox:
Failed to initialize COM or to find the VirtualBox COM server. Most likely, the VirtualBox server is not running or failed to start.
The application will now terminate.
Callee RC:
NS_ERROR_FAILURE (0x80004005)
On my MacBook Pro I did the upgrade to ML too, but without the upgrade of the Lion Server to OS X Server.
SInce a number of things have fundamentally changed (X11 removed) I wonder what I need to do to get my Virtualbox working again and what is the **** difference that the installation of the server component causes.
There have been issues with the support of Virtualbox but the testlevel was set to 4.1.15 ... so the version I'm using 4.1.18 should work ... but I don't see any kind of verification against OS X Server.
Been looking for a day now and haven't got a clue anymore where to look.
Are there people out there having the same kind of problems?
Thanks in advance,
JanI am having a similar "Failed to initialize COM" problem on Mac OS X 10.7.5, VirtualBox 4.2.2. I have wasted over six hours alone trying to address the issue, and it's still unresolved. My message:
Failed to initialize COM because the VirtualBox global configuration directory /Users/username/Library/VirtualBox is not accessible. Please check the permissions of this directory and of its parent directory.
The application will now terminate.
There is no such VirtualBox folder in my user Library folder. It is trying to locate a non-existent directory.
The closest workaround I could find that enabled VirtualBox to open was to create a brand new admin level user, log in to that user account, then install VirtualBox and run under that account. Works great, until I log out and try to run VirtualBox on my primary admin account, which results in the same "failed to initialize COM" error.
I have found no helpful advice geared towards Mac OS X users to troubleshoot or resolve this issue. You can try posting on Oracle's VirtualBox forum. Good luck. -
Outlook Quick Print no longer works with Acrobat Pro v11
Hi All,
Prior to installing Acrobat Pro v11 on a Remote Desktop Server (Windows Server 2008 R2 Standard) we were able to use the Quick Print function for attachments within Outlook (Microsoft Office 2010 32-bit), although the default printer was physical printer the application would always open with Acrobat Pro even after disabling it as a default application. Upon uninstalling Acrobat Pro v11 the issue no longer occurs and the quick print fuction has been restored to normal.
If there is a known technical solution it would be greatly appreciated.
Best regards,rgrosz789, thank you for your suggestion.
Your code worked but caused run time error at the following line as below.
Sub Test()
'Dim app As CAcroApp
Dim app As Object
Set app = CreateObject("AcroExch.App")
app.Show 'Raises run time error
End Sub
I finally uninstalled Acrobat Pro 9, reinstalled it, then, my original program worked fine.
Something must have gone wrong in Acrobat 9 :-) -
I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 11.0.7.79
Application Timestamp: 536b812b
Fault Module Name: Acrobat.dll
Fault Module Version: 11.0.7.79
Fault Module Timestamp: 536b80ff
Exception Code: c0000005
Exception Offset: 00cbf281
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave -
I can't use thunderbird 31.2.0 to send attachement from a pdf file with Acrobat PRO XI
I can't use thunderbird 31.2.0 (Mozilla) to send attachement from a pdf file with Acrobat PRO XI. Each time, Acrobat replies (in french) : "il n'y a pas de client pour la messagerie par défaut". Thunderbird is indicated as "by default" in the list of programs of Windows.
Even if I type my e-mail address, etc. in the account of Acrobat, it doesn't change. Each time, I have to record a PDF file in a folder and return to Thunderbird to send it as attached. It is a too long process, compared with Windows XP with Acrobat Reader or Acrobat 5, I had before.
Would you please help me to explain the process. My OS is Windows 8.1.
Thank youThank you for your answer.
What i want to do : to send PDF files as attached documents in a message
generated by thunderbird by my e-mail address [email protected] or
another one I have.
When I introduce my e-mail address under Edit-Preferences-Email
Accounts, Acrobat ask the e-mail account, the password, the IMAP for
ingoing message (and I use POP) and SMTP for outgoing messages. Even I
introduce all the datas, it doesn't change, Acrobat is unable to send
the message. And the process is not convenient, because I need all my
outgoing messages be documented inside Thunderbird.
So, I repeat my request : how can I use thenderbird as program by
default from Acrobat or any other software ?
Thank you for your next message.
Jean-Luc Rongé
Le 21-10-14 14:24, ANAND8502 a écrit :
>
I can't use thunderbird 31.2.0 to send attachement from a pdf
file with Acrobat PRO XI
created by ANAND8502 <https://forums.adobe.com/people/ANAND8502> in
/Acrobat Installation & Update Issues/ - View the full discussion
<https://forums.adobe.com/message/6850947#6850947> -
Is Reader XI Compatable With Acrobat Pro 9.5.5?
I want to upgrade my Reader to Adobe Reader XI and wonder if XI will intregrate and work with my current Adobe Acrobat Pro 9.5.5 full program?
Hello Chuck,
Yes, you can install Reader XI with Acrobat Pro 9.5.5; it should not create any incompatibility issue.
Regards,
Anoop -
Unable to save a copy of encrypted pdf with Acrobat Pro 10.0
I create an encrypted pdf using prince a tool to convert HTML documents to pdf. I am unable to save a copy of the pdf file when i use Acrobat Pro 10.0.
It displays the following error
"The document could not be saved. There was a problem reading this document(21)."
However Acrobat Reader (basic) allows me to do so.
I am also able to save a copy of the document with Acrobat pro 7. I raised this issue with Prince and they told me that it could probably be a bug/unwanted behaviour with Acrobat Pro 10.0
My system environment details:
OS: Windows xp
Acrobat Pro: 10.0.0
Acrobat Reader: 10.1.0Use the forum for Adobe Acrobat.
-
Has Apple done anything to address the issue of Mountain Lion's inability to support Epson printers? I have a Stylus Photo RX620 that now is useless. I am not a computer geek so would rather not try to do an uninstall of Mt. Lion and go back to S.Leopard
Have you tried to open System Preferences, then Print & Scan and then try to Add + a printer?
I have an Epson RX580 and am using OS X 10.8.2 and it is working as a (Bonjour) printer. My Epson RX580 is plugged into my AirPort Extreme and I can print over my wireless network to the RX580. However, I do not see any Scan options with this setup.
Anyone know anything about getting the scanning portion of the RX580 to work over the network like the printing function does with my Airport Extreme? Or can I not "share" a scanner over the USB port on the Airport Extreme? I know, kind on topic/off topic - but I think it fits under OS questions better.
Thanks for your advice!
Randy
image added by: randynchicago -
Unable to save a copy of encrypted pdf with Acrobat Pro
I create an encrypted pdf using princexml a tool to convert HTML documents to pdf. I am unable to save a copy of the pdf file when i use Acrobat Pro 10.0.
It displays the following error
"The document could not be saved. There was a problem reading this document(21)."
However Acrobat Reader (basic) allows me to do so. I am also able to save a copy of the document with Acrobat pro 7. I raised this issue with Prince and they told me that it could most probably be a bug/unwanted behaviour with Acrobat Pro 10.0
My system environment details:
OS: Windows xp
Acrobat Pro: 10.0.0
Acrobat Reader: 10.1.0Use the forum for Adobe Acrobat.
-
Can i upgrade to mountain lion with 10.5.8?
I currently have a Mac Book Pro version 10.5.8 I just got an Iphone 5 and when i plug it into my computer it pops up that I need to download the new itunes, but I cant download itunes because i dont have the right OS version. can I download Mountain lion with 10.5.8 or do I need to download snowlepard?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
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