Color LaserJet 4500 - permanently CALIBRATION EXECUTING

I've had a Color LaserJet 4500 for a good few years now. It's been thoroughly reliable, and the only attention it's needed has been occasionally changing the consumable items. But now it's developed an irritating fault...
When restarting after being in standby, or when powering up from cold, the printer starts to initialise as normal, but then reaches the final calibration stage and sits there with the message CALIBRATION EXECUTING showing, and never gets past this to the Ready state.
It's been doing this for the last few days (luckily, I have another printer I can use). It's usually possible to get past this stage by power cycling the printer, until it finally makes it past Calibrating through to Ready. This may take a number of attempts, and if you know the 4500 and how long it takes to initialise and warm-up, you'll know that this means many minutes
I do have a copy of the Service Manual, but can't find any information on the problem.
Can anybody give me a clue?
Many thanks in advance

I plugged the external drive with Snow Leopard (it's set to always boot in 64 bit kernel), and booted up iMac with it. It started fine, but it decided to use 32 bit kernel anyway. This is iMac version 7.1 with 64 bit EFI and 4 GB of RAM. It should technically be possible to boot 64 bit kernel, but doesn't work. I won't even try my Aluminum Macbook .

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Color Laserjet 4500 on Windows 7 - 64 bit Share with XP - 32 bit Need Additional 32-bit Drivers

Here's the setup:
Desktop: Windows 7 Professional - 64 bit with Color Laserjet 4500, shared, connected and working fine. The name of the driver is HP Color LaserJet 4500 PCL 5.
Laptop: Windows XP Professional - 32 bit.
No network problems. Laptop sees the printer, but can't connect without the correct additional 32-bit drivers installed on the desktop. The only drivers I've been able to find are listed here. When I try to add under host printer properties/sharing/additional drivers, none of the downloaded .inf files are accepted.
Since Windows 7 installed a perfectly good 64-bit driver, there must be a compatible 32-bit driver that cab be added to allow the XP laptop to connect to this printer- but I have not been able to find it!
Any help or suggestions will be greatly appreciated!
Rob
This question was solved.
View Solution.

I would suggest installing the PCL6 driver on your XP machine, then on the XP machine do the following: Start, Settings, Printers and Faxes, Add a Printer, Next, Local Printer, Next, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, Have Disk, point to the directory where the driver was installed (default C:\clj4500pcl6win2kxp).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP Color Laserjet 4500

Before upgrading to 10.6 this printer was working fine. Now it will not print. It is a network printer. I removed it from the printer list and tried to re-install it however it will not work. The network sees the printer but when I choose the driver it can not complete the install.
Any Ideas?

Similar Issue with HP Laserjet 4700 and 10.6.4.
ISSUE: Files created in Landscape (horizontal) layout consistently print only 2/3rds of the page (horizontally) in InDesign and will not print double-sided from Quark Xpress. Pdf's generated from these apps create the same issue. Straight postscript files created using Acrobat 9, and then Distilled into .pdf's also generate the identical issue.
The printed material consistently measure 8.5 inches wide, no matter what combination of page orientations I set.
(1) I upgraded User A to 10.6.4
(2) I downloaded and installed the latest HP drivers from the Apple website.
(3) I set up User B (10.5.8) to share HP 4700 over the network after Option 1 and 2 failed.
The files print perfectly from User A when accessing the shared HP 4700 from User B, but consistently fail when printing directly to the HP 4700 from 10.6.4 (User A).
HP's support website has no listing for a current firmware upgrade.
The HP 4700dn is a recent purchase (within 4 months).
Sidenote: I wonder what would happen if I shared the 4700 from User A's 10.6 machine and then printed the file from User B's 10.5 machine ...
Ideas / Suggestions / Humor is all appreciated. Thanks in advance.
Kim

HP LaserJet 4500

I have airport express and HP color laserjet 4500- how can I connect this printer to print wirelessly to my apple computers ( imac and powerbook g4) and my pc running xp ( which has a wireless usb adapter)?
power book runs panther
Thanks!
imac runs tiger
powerbook g4, imac Mac OS X (10.3.9)

I can answer my own question- what I did was hooked up a wireless network with the xp and a belking wireless router which hooked itself up to the airport and now I can print to the LJ 4500 from my macs running panther or tiger

Hp color laserjet cp2025 goes into cleaning/calibration in the middle of print job.

HP Color LaserJet CP2025dn will be printing and suddenly stop and go into either a cleaning or calibration routine for no apparent reason. This will last 5-10 minutes and then the print job will resume. They will do this sometimes 2-3 times a day. I provide IT support for a medium business, we are an all HP print shop, I have a lot of other models of color and mono LaserJets and no other model does this to my knowledge. We have 3 CP2025dns and they all do it and it's driving our execs mad and I'm being asked to replace them. Can you do anything to help me save the day? Thanks.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Undesirable and random GET_CONFIG pages printing from HP Color LaserJet CM2320fxi

An HP Color LaserJet CM2320fxi MFP is printing at what seems as random times two pages. The first page is a GET_CONFIG page and the second page is a two line page of random giberish characters much like the Windings font.
Error logs on the printer don't reveal anything is wrong. It apears that the printer is not aware of these printing events or is not recording them in the logs.
Something similar to this has been encountered and was a result of bad memory or a corrupted firmware load.
This sort of behavior was found posted online in a very brief message on HP's site. Different model of course. http://h30499.www3.hp.com/t5/Printers-LaserJet/get-config-pages-on-models-CP2025/td-p/1095046 The problem apeared not to be resolved.
I dislike the event log of these printers. It doesn't define datetime stamp of the events.
Copied event log:
Number Code Page
8 54.2500 2606
7 54.2500 2598
6 13.0000 2324
5 13.0000 2264
4 13.0000 1503
3 13.0000 888
2 13.0000 812
1 54.2100 0
The number of events with these symptoms seem pretty sparse. At least those that are reported. http://h30434.www3.hp.com/t5/Other-printing-questions/CM2320fxi-Locks-up-when-printing-from-Ubuntu-9...
Also, the error 54.xxxx doesn't appear to be documented which makes identifying the problem rather difficult.
The "Get_Config" occurrences were taking place shortly after the scheduled calibration process occurred. This was discovered by chance when i just happened to walk by and heard the printer spin up and watched it give birth to the get_config pages. Almost like it was trying to communicate with me.. Perhapse I need to "get_config". LOL
As a last resort I reset the NVRAM. The reset of the NVRAM didn't resolve the problem. There is not enough information available from HP to find a resolution to this problem. This is an attempt to open up a support request with HP or knowledeable HP guru types via this forum.
Suggestions other than that of watching and reenacting Office Space are welcome.

Phillip -- that did seem to work. Thanks!
One thing of note, after sleuthing it out a bit more, I realized that this happened after I was prompted by Apple's Software update to update the driver to version 1.1.1 (I think that was the number). that update seems to have broken Acrobat, so returning to the one on the Adobe site restores the functionality.
Perhaps this will be an alert to others not to install the Apple driver when prompted, though it's easy to let that slip by.
Randy

HP Color LaserJet Pro MFP M177fw cannot scan or copy

My HP Color LaserJet Pro MFP M177fw cannot scan or copy. Screen on the printer just show calibrating only
Bsically an't scan or copy, the printer is just showing a message on the display of "calibrating".
Thank you for help

Hi @Ern88 , I can help you with not being able to scan or copy. The printer is showing that it is stuck calibrating.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try to make a copy again.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color Laserjet CM1015 MFP prints colors looking like 3D while single colors print fine.

HP Color Laserjet CM1015 MFP prints colors looking like 3D while single colors print fine. I have tried several calibrations with no change. I have reset printer to factory default with no success.

Hi AFace; hope you are doing well and sorry to hear that you are having this issue.
Your HP Color Laserjet CM1015 MFP is a commercial product. I will suggest posting and looking in the forum for HP Business Support for a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Thanks;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

HP Color LaserJet CP1215 - Color printing - Page prints yellow background

Good morning --- I don't believe I have posted to this forum before, so I hope someone can help me solve this issue.
My CP1215 color LaserJet -
printing pref set to color-
printing a document with colored icons, etc. or color photograph
Results: the "background" or what should be the white area, is yellow - bright yellow.
If I switch printing pref to B/W, I get a black/white document or photo. Of course, no color.
I have replaced the yellow toner cartridge (HP product) TWICE, the second one just this morning.
There are NO error messages.
Tried running the cleaning tool; disconnect/reconnect, etc. No luck.
I gave up trying to solve this issue 2 years ago, and have kept the pref set to black/white with no tech issues.
Now, however, I have the need to print in color, and I would really like to figure out how to correct this problem.
This printer is a monster - ~30 lbs or more, and I would rather not have to haul it to a computer shop or ship it.
If anyone out there has had this problem, please let me know how/if you were able to resolve it. Many thanks.
Susan - Threecats

Hi Threecats
I understand when you print in color you are getting a yellow background.
I have included a document for troubleshooting the all yellow background printing.
Print out a configuration page from Solution eight first. This document will provide steps for cleaning and calibrating the printer. The Print quality troubleshooting page will identify the print cartridge that is causing the issue.
Let me know the results when you compare it to the one in the document and if the background printed yellow again. Also the Print quality troubleshooting page results.
What kind of paper are you using?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp color laserjet cp1518ni color does not align???

I recently posted at the beginning of the month saying I was having problems with my hp color laserjet cp1518ni and the whole left side printing blurry. After cleaning the rollers, running it through the cleaning mode, restoring the defaults and calibrating the colors, it miraculously worked.
But less than a month into the fix and I am once again having problems. I have done all of the following (I have windows vista 64bit):
*updated firmware and confirmed that it is updated to most current version 20120110
*restarted computer
*turned off printer - more than once
*disconnected printer - more than once
*restored defaults - more than once
*calibrated color - more than once
*run it through the cleaning mode - more than once
I have taken each toner cartridge out and carefully placed them back in again making sure they were firmly in place.
My husband has tried connecting it to his computer and printing it, but has gotten the same results.
I was trying to print out a job when I noticed that the color was horribly off from what was on my computer screen. Since I was 5 prints away from needing to change the cyan cartridge, I changed it, thinking this would fix the color. Not only did it not fix the color, but that's when the alignment problems started happening. I am so completely frustrated. It is ridiculous to have this kind of problems with a printer every time you try to print and I've spent the last 3 hours fighting with it.
I am absolutely, without a doubt, certain it is the printer. I don't know what it is, with the printer, so if anyone has any advice, I would greatly appreciate it. I just opened a 3 pack of toner (to put the cyan in) so now not only can I not use the printer, but I am out money for the other 2 toners.
The reason I know it is the printer, is because I finally I printed the same exact piece I had been printing on the hp color laserjet cp1518ni that looked horrible in both color and color alignment, onto a Canon MG6120 inkjet. The color was exactly as it appeared on my computer screen and there were no problems with misalignment. I just prefer to do my jobs on laserjet printing, so this is frustrating to have a large, expensive doorstop in my computer room.
Any help is much appreciated.

I wanted to add one more thing, as I was looking through the Resolving Print Quality Issues page
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01691481&tmp_task=solveCategory&cc=us&dlc=en&lc...
I have printed out a Diagnostics Report and it's obvious that there is a problem. Under Solution #11, it tells you how to
Identify and replace the problem print cartridge
Because it allows you to print and see:
The page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular print cartridge.
I have done a search on my computer for:
HP Color LaserJet CP1510 Series ToolboxFX and it does not come up. I am able to do everything through the printer itself (run the cleaning mode, etc), but as far as finding anything on my computer under a folder, there doesn't appear to be anything.
I'd like to be able to print out these pages so that I can see which colors are giving me problems. Is there a way to do that from the printer?
Thank you!

HP Color LaserJet 1515n fails to print

HP Color LaserJet 1515n fails to print
I had this printer just 13 months, and it has stopped working without giving any kind of error code.
I ran my black down to 1% using override - and then nothing. The printer accepts jobs and appears to do everything up to the point when it should start feeding paper through the printer transport.
I changed the black toner, but it made no difference.
To avoid complex print driver problems I have been using a simple txt file with 'hello world' for testing.
Having reinstalled the drivers.
I have done a very extensive web search, I cannot find any appropriate help.
I took the side off the machine to reveal the electronics, and tested all the connections etc, but cannot find anything obviously wrong.
The transport mechanism seems ok, because the manual feed slot accepts paper and pulls it in, but then goes no further, ie to actually start printing.
The calibration process seems ok, and all the 4 color cartridges seem ok, and the spindles on them obviously turn having marked them to see if any were stuck.
As there is no error code in the log file, I cannot see what is wrong.
Does anybody have any idea what is wrong? Are there and tools that can be used to interrogate the printer further?

Wait a minute! It's only certain Indesign documents that won't print.
All TextEdit docs will print.
I created a few scribbles in Photoshop and they print.
But with InDesign, there is no predicting which documents will print or will not print. On some that will not print, if I remove all but one text box, then they will print. On other documents that do print, if I copy some text off of one that won't print and paste it in, then that one stops printing too.
On some that won't print, if I erase everything on the page and create a new text box and type a few words into it, the page will print. If I revert to the previously saved version, once again the page won't print.
What kind of craziness is this, anyway? It seems random. I can't figure it out.
Even on the documents that won't print, when I try to print them the printer's activity light blinks as though it is just about to print, but then the light goes out without printing.
Anybody got any ideas what this problem is and how to fix it?
All I know is that EVERYTHING printed before I upgraded from 10.3.9 to 10.4.9.
Tom

My HP Color Laserjet CP 1215 recently started printing crooked.

My Printer at work, HP Color Laserjet CP1215 recently has started printing crooked. I have open all doors to check for anything stuck in the printer that could be causing it to print crooked.
Any suggestions would be greatly appreciated as I am not getting anywhere with what I have found on the website.
Tawnya Slagle

Hi Tawnya,
A couple of items come to mind that we can check:
1) Paper type/specs Make sure you're using recommended paper type for this product.
2) Remove, restack and reload and check paper guides in the tray to ensure the guides are against the paper and if available, restock with some fresh paper.
3) Have you recently experienced a paper jam? Were you able to remove the page intact? If not, there still may be a small piece of paper lodged in the printer causing the skew.
4) If the above steps don't resolve, I might recommend a calibration, steps listed below.
Best of luck!!
Follow these steps to calibrate the product.
Open Toolbox .
Windows XP: Click Start ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Click the Device Settings folder, and then click the Print Quality page.
Under Print Quality , click Calibrate next to Calibrate Now .
Click OK when the 'Your request has been sent to the device ' message appears on the computer. The calibration process begins.
NOTE:Calibration might take 2 to 3 minutes. Do not turn the product off during calibration.
When calibration ends, try printing again.
If the issue is resolved, stop troubleshooting.
If you are still experiencing print quality issues, repeat steps 1 through 5 in this solution. You can recalibrate the printer as many as 3 times.
(Although I am employed by HP, I am speaking for myself and not for HP)
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HP Color LaserJet CP1515n - Out of alignment, ghosting or blurred image.

Dear Sir/Madam,
I hope someone, possibly a member of HP staff is able to provide a solution for a problem with a Color LaserJet CP1515n printer, which has being asked quite a number of times, without a satisfactory solution, other than to replace the rather expensive toner cartridges, even if they are still usable for months after the page count is gone to zero. Where is the sense for the protection of our environment in that, having to replace near full cartridges??? I purchase only original and genuine HP cartridges, but I refuse to discard a near full unit, simply because the counter says so.
Now to the issue at hand:
Printer: HP CP1515n, model CC377A
Firmware: date code 20080813
Operating system Windows 7 Professional
Printer used as a shared network printer and runs daily through the calibration routine when switched on.
Issue present with all connected PC's, also running Windows 7.
Problem: Currently it is impossible to print pages without a blurred edge on the right hand side of an A4 page. Alignment appears to be correct on the left hand side of the page. Was able to print Diagnostics Pages ( two), which shows a parameter settings matrix from 01 to 27 and A to X and there is also a second page with a large number of squares in colors, which also show the mis-alignment.
As the "ToolboxFX" program, which is mentioned numerous times in the support pages, is not supported in Windows 7 anymore, the user has to make do with the web interface of the printer, which allows for a range of settings as well. I assume this web interface does not support the adjustment all settings on the printer.
From the diagnostics page, I assume it might be possible to adjust the parameters set out in the parameters matrix, shown in the middle of the page. I would like to know, how can this be done or at least re-set, as I think these parameters show how askew the image is printing?
I might be wrong, but I'm not convinced this mis-alignment issue is simply down to the cartridges.
Looking forward to a reply or any suggestions.
Thank you very much.

Thanks for letting me know James_LAG.
At this point it does look like a hardware issue with the printer. Please call our technical support and inquire about a replacement printer, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can I fix the alignment problems my Color LaserJet CP1518ni is having? The red does not line up.

Can I fix the alignment problems my Color LaserJet CP1518ni is having? The red does not line up. I have installed the latest updates, etc. Calibrating does not help. The printer is only a few years old. What gives?
This question was solved.
View Solution.

Please be aware that this forum is a peer to peer support forum, it is not a direct link to HP support.
I have a similar issue with a Laserjet cp1525nw, it was mostly corrected by removing and reseating the toner cartridges.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Color Laserjet CP1518ni color alignment problem

Hi, We bought an Hp Color Laserjet CP1518ni printer about 6 months ago, It worked fine until recently, when the colors started printing out of alignment. We tried calibrating and we updated the firmware to the latest one available on HP's website. This did not help. We contacted the supplier we bought it from, since it is still under warranty, but they told us to contact HP directly.
What should we do now?

I have the same problem. Very disappointed in HP

Color LaserJet 4500 - permanently CALIBRATION EXECUTING

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