Color LaserJet CM1015 mfp photo printing problem

I am running a Color LaserJet CM1015 mfp utilizing only HP print cartridges and HP Color Laser Photo Paper, glossy, yet I cannot seem to get a decent photo to print.  There is always a black smear or two on the front of the printed page.  It prints black and white and color just fine on plain paper but I cannot get a decent print on glossy.  This has happened since day one so I don't think it's a dirty print roller,,etc. issue.
Thanks for any ideas!
Michael 

Yes I solved the problem. I had to clean the registry of all information regarding this printer. During the installation I noticed interesting thing. The only installation that worked well was from the CD that came with the printer. I've tried downloaded latest version but it didn't install properly and have no idea why.
Inkjet and Laser Printer Supplies
Printer Cartridge Recycling
http://www.cartridgeshop.com.au

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