Color laserjet CP1525nw won't print in color

I installed both the PCL6 and PostScript drivers on my Surface Pro 3 to print to my Color LaserJet CP1525nw. The printer is connected to my router. The printer prints but only in grayscale. What can I do to be able to print in color and continute to print through my router?
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Hi @PaDunc ,
I see that you are experiencing issues printing in color from the printer connected to the router. I would be happy to help you.
Please clarify, if the printer is connected to the router by a ethernet or USB cable?
Did you install just the Universal Print Drivers or did you try the Full Feature Software also?
I would recommend the Full Feature Software if that isn't one of the drivers you have already tried.
Try and print the Supplies Status page to see if you have color, just to rule out a hardware issue.
Printing or Viewing the Supplies Status Page.
Make sure the greyscale option isn't enabled in the print driver.
1. From Devices and Printers, right click your printer.
2. Then click the Printer Properties, Preferences button.
3. Click the Color tab.
4. Make sure Print in Grayscale isn't checked.
Did the colors print?
What are the toner levels?
Are you using Genuine HP Toner?
Try these steps in this document, to see if it will resolve the issue.
Resolving Print Quality Issues.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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