Color LaserJet Pro 200 doesn't wake up

I got this printer (251n) and connected it to network. I worked fine, except it didn't wake up from sleep when I wanted to print.
I found firmware update 20140521 and installed it - this update is suposed to solve wake up problem.
Bottom line is that printer still isn't waking up from sleep. When I wan't to print, computer can't find printer.
It works only when I push power button on printer.

Hi @nvarga,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
HevnLgh
I work on behalf of HP
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Color Laserjet Pro 200 MFP Print Menu

When I use my iMac 27 with this printer, I don't see all the print options in the print menu in Preview etc. that are mentioned in the User Guide. No "Color/Quality" options/Advanced etc. to change. I have downloaded and installed the latest drivers from HP. I am using OS X 10.9.4. Am I doing something incorrectly or missing something. The product is working fine otherwise.
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Hi jerryoster,
It sounds to me from your description that you might be using the Mac AirPrint driver instead of the HP driver. I suggest the follow;
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
hen you add the printer, ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
Please let me know if this resolves the issue. If you require further assistance, let me know which LJ 200 model you have (How Do I Find My Model Number or Product Number?), and if you have downloaded and installed the full feature software and driver from the HP website.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP Laserjet Pro 200 color M251n unresponsive in Sleep Mode

Printer: HP Laserjet Pro 200 color M251n
Firmware: 2014-06-04 , Version 20140521
Problem:
Since the latest Firmware update the printer is unresponsive in Sleep/Standby Mode no Events (all configured to wake up the printer) will wake the printer up. Even to connect via Webinterfac the printer is not responding. Ping also Fails.
Tried to connect the printer to another Printer Switch Port/ wall plug changed network cables nothing worked.
The only solution is to hard reset the printer (power off/on) to get the printer working again.
Played around with the EcoSmart configuration but doesn't matter what is selected there its always the same that the printer stuck in Sleep/standby mode and won't responde.
Is there somewhere the old FIrmware to be downloaded to try a downgrade if this would help?
I really don't think there is anythink else I could try.
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View Solution.

we are on a comany network and I guess our network won't be the problem (cisco switches for our printer lan)
in the meantime we replaced the HP Printer with a small xerox printer as we still have warranty we might give it back to vendor.
I don't think there is any issue related with network settings if none of the wake up events are working.
Bad Firmware I would call it.

HP LaserJet Pro 200 Color MFP M276nw scan to mail with google.

hello,
i got a HP LaserJet Pro 200 Color MFP M276nw printer. and i want to use the scan to mail feature.
But when i am setting up my google account as head account where the printer should send the mails from it doesn't work. i don't get the scan's into my mail. does somebody got a user guide for me how it is done and with the settings i have to use?

Hi @dennieboy96 ,
I see by your post that you would like to setup the scan to email. I would like to help.
Are you trying to setup the scan to email from the printer or from the HP Software?
I have included both documents.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

LaserJet Pro 200 Color MFP M276mw

I am having issues installing the main driver for this printer and it won't complete without it. I have tried using Firefox for the driver download and nothing is working. I have installed straight from the CD, by just connecting and a variety of other ways, but nothing seems to be working.
Thanks for your help!
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View Solution.

I'm sure it's not a problem with the downloaded driver. I just downloaded it and the install went flawless. And that was on a PC that has 4 separate partitions for each of the currently supported versions of Windows. Try creating a new user account with Admin privileges and see if the printer will install on that account. Just to make sure you have the right driver, use the download linked below for the install. If this doesn't work, you may need to reimage your computer. Make sure to backup all personal data and programs before doing this. Let me know what happens.
HP LaserJet Pro 200 Color M276 Full Feature Software and Drivers
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LaserJet Pro 200 color MFP M276n

Dear all
I have the new LaserJet Pro 200 color MFP M276n
and after it did go to sleep moode, i just touch the screen and it will be awake, but the main buttons (Back, Cancle, Home) doesn't work, and I have to restart the printer everytime...
many thanks

Hi @Omarchik ,
I see that you are having issues with the printer waking up. I would be happy to help you.
Update the printer's firmware. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware.
I would power cycle the router and setup a Static IP address to see if that will resolve the issue. Go to Solution three: Assign the printer a static IP address. Printer Does Not Maintain Wireless Connection. Disregard the title.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Manual duplex HP LaserJet Pro 200 color MFP M276

I have a HP LaserJet Pro 200 color MFP M276 and my manual duplex is not duplexing properly.
There are no error messages just me grumbling at the final output.
I am using Windows 8.1 Pro and no new hard or software changes.
Here is what happens:
I am attempting to print 5 pages with the manual duplex option checked
3 pages come out (pages 1,3, & 5) and a pop up window says to reinstall the pages and hit ok.
I reinstall the pages (not adulterating the page order) Just take them off the printer and put in the tray face down with the top of paper toward the back of the printer.
What comes out is page 2 on the back of page 5 instead of being on page 1; page 4 is on the back of page 3 and page 1 is blank.
Why doesn't it know how to reverse print the odd page numbers so page 2 will end up on page the back of page 1 etc?
I tried it with a 3 page document and page 2 ended up on the back of page 3 instead of page 1. Page 1 came out blank.

Hello, I understand that you are having an issue with printing in manual mode. When printing documents in manual duplex, the best method is to select manual duplex in the printer driver and not through the application. There is a public document that might help, which can be found at the HP product/support page. When the page is availalbe search on this public document id number for instructions-c02851622. Please reply if this does or does not help.
Norm
(Although I am employed by HP, I am speaking for myself and not for HP)

HP Laserjet Pro 200 color MFP M276nw, cannot air print

Madam/Sir,
How do I install air print on my HP Laserjet Pro 200 color MFP M276nw so that I may print using my apple devices (ipad, iphone). Currently I can only print through wireless connection which is 'moody' - doesn't print at times.
Regards
Rahul

Hi,
It supports AirPrint as shown:
http://support.apple.com/kb/ht4356
Please read on the first page of the above link:
How to print in iOS
You can print from Apple apps like Mail, Safari, Photos, Camera, Maps, Pages, Numbers, Keynote, and more. Many apps available from the App Store also offer this feature.
To print, follow these steps:
Tap or at the bottom of your screen.
Tap .
Choose your printer, the number of copies you want, and then tap Print.
Make sure that you are on the same network as the AirPrint printer that you want to use. All AirPrint-enabled printers on the same network should be displayed, including those that are properly configured for a Wide Area Network (WAN).
Regards.
BH
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HP LaserJet Pro 200 color MFP touch screen not working.

My touch screen on my HP LaserJet Pro 200 color MFP doesn't want to work in the screen part. The black perimeter works, but not the color part where the Copy, Fax,Scan... icons are, rendering them unaccessible.

Hi FGCMedia,
I understand that the display screen on the LaserJet 200 MFP is not responding to touch, but the out side options such as Home, Back, etc work.
Connect a USB cable to a Windows computer and try updating the firmware for the printer, HP LaserJet Pro Series Firmware Update Utility.
Let me know if that helped.
JERENDS
I work on behalf of HP
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Touchscreen Laserjet pro 200 color MFP M276nw

I have a HP laserjet pro 200 color MFP M276nw since 2 months. Since yesterday the touch-screen does not reacts anymore when I select an item. I just can touch the help icon, the home icon and the return icon. But when the touch screen is in sleep-mode I can touch in the middle of the screen and it wakes up.
So I don't know if it is a problem with the touch screen or it is a setting.

Hi @Netiv ,
I see that you are experiencing issues with the touch screen not working on the printer. I will do my best to help you.
With the cyan toner being low, shouldn't affect the display on the printer. It will just cause poor quality printing.
Did you already try the hard reset?
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I will send you another step to try in a private message. It may not work though if it is a hardware issue with the printer itself. In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the product

I have an HP LaserJet Pro 200 color MFP M276nw. I keep getting a code 79 service error turn off then on, on screen the product

I have same problem - this doesn't help. Did you did something that worked?

HP LaserJet Pro 200 Color MFP M276n issue with the software

Dear Members,
When i'm trying to install the drivers for the printer HP LaserJet Pro 200 Color MFP M276n, on Windows Xp the issue is specific on windows xp only i tried on two machines its the same and its fine when i try to intall on windows 7.
Error Message:
A problem occured while preparing to install software to your system please restart your computer, and run this installer agian.
Please assist me for the above issue and thanks.
Regards
mbsiddiqui

Hi mbsiddiqui,
When a printer is connected by USB, the computer recognizes it and it will show up in the device manager, if it didn't fully install it will still be listed in the device manager and will not find it again when the printer is reconnected. We have to remove the old entry first.
Leave the printer connected by the USB cable.
Check the device manager to see if the printer is listed.
Go to start, right click my computer, left click properties, click on the hardware tab, then device manager.
Look for the printer entry, it might be listed as other devices, unknown device, delete the entry by right clicking it and select uninstall, it might show up under universal serial bus controllers as USB printing support, if USB composite device is listed then also delete it, delete the entry by right clicking it and select uninstall.
Since the software is already installed for the Ethernet connection, from device manager, click on Action and select scan for new hardware.
If it doesn't find the printer then it might have a ghost key in the registry causing the printer not to be detected again.
Let me know the results.
How is the printer listed?
Were you able to find new hardware?
What is the printer entry showing now in the device manager?
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Sleep mode LaserJet Pro 200 color MFP M276nw

Hello, My LaserJet Pro 200 color MFP M276nw seems to have gotten into some sort of "sleep" mode:When I send something to the printer, it no longer prints, until I touch the LCD screen which seems to "wake it up," at which point it prints the documents in its queue.Any information as to how to get it out of this mode would be appreciated. Thanks.

Hi hpr7busr, Welcome to the HP Forums.
I see that you are having issues with the printer waking up from sleep mode.
I will be happy to help you. Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) How is the printer connected? (USB/Ethernet/Wireless) It may not be the printer, it may be your router's inability to wake the printer if the printer is networked.
What router are you using?
Can you get into its settings?
If you can then look for and enable "Multicasting".
If not you will have to contact the router company.
Disconnect the routers power cable next time this happens, wait 10 seconds, then reconnect the power cable. Wait till it's ready. Try printing again. If it prints then it is a communication issue between the printer and the router not recognizing the printer. I have provided a document to setup a static IP address on the printer for better communication between the router. Printer Does Not Maintain a Wireless Connection.Solution three: Assign the printer a static IP address. This information was provided by the manual. LASERJET PRO 200 COLOR MFP. Starting from page 137. The product automatically wakes from the auto power-down mode when it receives jobs or when
you use a button on the control panel. You can change which events cause the product to wake.
Open the following menus:
œ System Setup
œ Energy Settings
œ Auto Power Down
œ Wake Events
To turn off a wake event, select the event and then select the No option or yes. Check out the settings to make sure they are set properly. You can set the sleep delay on the printer, but the default setting is 15 minutes.
1. From the Home screen, touch the Setup button.
2. Open the following menus:
● System Setup
● Energy Settings
● Sleep Delay
3. Select the time for the sleep delay.
Let me know how this goes for you!
Thank you for posting on the HP Forums.
Have a great day.

Hp laserjet pro 200 color mfp m276nw scan issue

Hi I have problem to use scan software from my PC to scan document and save to my PC. Every time a error message pop up : Scanner Unreachable. I am using wireless and can print without any problem, even I turn off the firewall and connect with the printer cable, it still doesn't work. please help me solve the issue, I use scan function a lot. Thanks in advance.

Hi , Welcome to the HP Support Forums! I see that you're experiencing scanning issues with your HP LaserJet Pro 200 color MFP M276 Printer. I would be happy to assist you with this. If you're able to print, but cannot scan. It sounds like the HP Software is corrupted. The Print and Scan Doctor might be able to correct the issue for us.Please download and run the Print and Scan Doctor, it will likely diagnose and resolve the issue you are experiencing. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages) If the Print and Scan Doctor doesn't fix the issue, please uninstall and reinstall the HP Software.HP Single-Function and Multifunction Printers - Uninstalling the Printer Software.Important! Please use the Printer Install Wizard. The HP Printer Install Wizard automatically finds the best available print driver for your HP Printer. Download and run Printer Install Wizard () a free tool from HP. When this link is clicked, HP Printer Install Wizard is downloaded using your Internet browser's download capabilities. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

Loading the laserjet pro 200 color m251 nw one sheet at a time?

How are you supposed to load the laserjet pro 200 color m251 nw one sheet at a time?

Hi Choffman,
Thank you for visiting the HP Support Forums! To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Color LaserJet Pro 200 doesn't wake up

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