Color Management Problem in Acrobat

When I load an image with an embedded color profile into Acrobat 7.0 it is not displayed with the same colors as when I load it into Photoshop CS3. I have the same working space in both programs. In Photoshop the color is accurate but in Acrobat it's so bad that pure grays look almost brown. I've set the color working space in both Acrobat and Photoshop to North American General Purpose defaults. I've also unchecked "Output intent overrides working spaces" in Acrobat to see if that helped. It did not.
As a sample, I created a color jpeg image containing a gray square that has RGB values 192-192-192 and that has an embedded profile of sRGB IEC61966-2.1. I opened this image on a single monitor in Photoshop CS3 with a working space profile of sRGB IEC61966-2.1. I also opened that very same image on the same monitor, at the same time, in Acrobat v7.1. I got the image shown at this URL:
http://www.JustPhotos.ca/post/acrobatcolorexample.jpg
I then took a screen capture of the image and opened the screen capture in Photoshop. I used the Info panel in Photoshop to show that this screen capture image has RGB values for the gray square in the Photoshop window of 192-192-192. These match the original. However, the captured image in the Acrobat window shows a change in the gray square from 192-192-192 to 177-167-140. This color is uniformity distributed across the square. Pure black and pure white don't get changed by Acrobat but everything in between does.
As far as I can tell, this seems to pin down Acrobat as the source of the change. On the other hand, I have no idea why it's doing it or how to prevent the change. Help appreciated.

Your list appears incredibly short compared to what I see, missing whole sections...
That could imply that the ProPhoto RGB profile file (and others) are missing from your Windows subfolder for profiles... Check to see if this file exists on your computer:
C:\Windows\System32\spool\drivers\color\ProPhoto.icm
This file is on my Windows 7 x64 Ultimate system. Assuming it's not there on your system, the question then becomes "why not?" Have you uninstalled something after having installed Photoshop CS5?
Check also for the file here; I found another one there on my system.
C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\ProPhoto.icm
-Noel

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We are able to reproduce color saturation problem at our end. We have noted down and will work on this.
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Lightroom (ACR 4) color management problems

Lightroom (or ACR 4) has some color management problems. When I develop a DNG into Photoshop (sRGB) everything looks great. Then I proof colors for the web (monitor RGB) the reds become oversaturated. I don't see this problem when I develop the same DNG using Bridge (ACR 3).
Any picture that I develop using LR that looks great in Photoshop, becomes way too red when published on the web.
Whats going on here?

I have confirmed this finding using Photoshop CS3 beta - same problem in converting to the web - too red!

I have a color management problem. I have OS X v 10.5, Adobe Photoshop Elements 6, and an Epson Stylus Photo R800. I want to print images I have scanned on a Epson Perfection 1660 Photo and corrected in Photoshop and get the colors accurate.

i have a color management problem. I have OS X v 10.5, Adobe Photoshop Elements 6, and an Epson Stylus Photo R800. I want to print images I have scanned on a Epson Perfection 1660 Photo and corrected in Photoshop and get the colors accurate.

I used the ColorSync utility to verify, and it came back with this report:
/Library/Printers/EPSON/InkjetPrinter/PrintingModule/SPR800_Core.plugin/Contents /Resources/ICCProfiles/SPR800 Standard.icc
   Tag 'dmnd': Tag size is not correct.
/Library/Application Support/Adobe/Color/Profiles/Recommended/CoatedFOGRA27.icc
   Tag 'desc': Tag size is not correct.
/Library/Printers/EPSON/InkjetPrinter/ICCProfiles/Standard.profiles/Contents/Res ources/Epson IJ Printer.icc
   Tag 'dmnd': Tag size is not correct.
/Library/Printers/EPSON/InkjetPrinter/PrintingModule/SPR800_Core.plugin/Contents /Resources/
I did not know what to do next. At the bottom of the window it said to go to www.apple.com/colorsync to find a tutorial. I got a message saying that link does not work. Tried to find the tutorial by searching at apple.com, but could not seem to locate it. Does anyone know what the report above means and what I should do about it?
Also, how to find that tutorial?
Re Using RGB all the way through, When I print from Photoshop Elements, I select Adobe RGB, Photoshop Manages under "Color Handling", Relative Colometric under "Intent" and "ColorSync" i the Epson printer box. Do you mean to do something different in this sequence?

Print Color Management Problem ?

I have a print color management problem I cannot solve. It reminds me of the print color management problem I had over a year ago when the compatibility conflict between LR and MAC Leopard produced horrible prints. I have Snow Leopard now and been out of the country for some months and yesterday when I tried to make some prints the same problem reemerged. So I downloaded current drivers (and ICCsfor Premium Luster) from Epson and LR 2.6 and spent a good part of the day with Martin Evening's book. I followed (I think) his instructions to make the basic print step by step but the prints still were terrible. My problem is with the color management pop up in the print settings dialog -- it says "color matching" not color management and I cannot check either "no color management " if I want LR to control the process (Kelby) or check "color sync" if I want my Epson R800 take over. I have no idea where the "color management" pop up went. I'm clueless as usual and probably omitting a step because of frustration or brain numbness. Any help would be appreciated. WJS

The settings in Lightroom are simple. and contain in the Print Job panel in the Print module. You either select manage in printer (and then select the profile in the printer drivers) or select the profile here and then turn of all colour management in the printer drivers. The second option will usually produce the best results. What you don't want is to have the profile selected in both LR and the printer drivers, so if the driver doesn't have an option to turn of colour management then you may be forced down the first route. However it would be an unusual decision for a printer manufacturer to make drivers that can't turn off colour management, so you may wish to ask how to do it to your printer manufacturer or check the printers handbook.

Color management problem when printing

(sorry for the double post, since the problem affect both illustrator and photoshop and in fact also indesign) in decided to repost it here in the photoshop forum. thank you for any help!)
hi ! im in charge of a big print lab in a university. All macpro quad running on 10.6.4, CS5 all updated.
i have a major problem when printing from all 3 CS5 apps : Illustrator (being the worst), photoshop and indesign : each one produces a different print even if i use the SAME color management options (the application manage color using my own color profile file created with a i-one tool from greta macbeath and using eye-one match 3). im printing on a XEROX 7750gx laser printer. very cool printer never had trouble with colors before with it, in any case it was always the software part that was causing color problems (like i suspect in this case).
how can 3 softwares under the same application collection and brand, using the same color profile and options (IDENTICAL ! it's triple check all the options!) can produce 3 different prints when printing the same image (it's a color psd created under photoshop CS5) ?!
i remember having some trouble like this when we first got CS1 in our lab, but not this bad... i've checked everything... i realy don't know how to fix this problem...
the best setting so far is in Photoshop when the application manage the color and using my color profile file in perceptual mode. best output so far, not the best i had in the past, CS4 was way more perfect with color management.
i realy need to find a solition 'cause the students expect the color to be almost perfect (and they almost were using CS4 in the past...
thanx for any tips & help !
+

many thanx for your reply & help.
i've just recalibrated everything in my workflow : my screen (perfect!), my xerox 7750 color laser printer. i've recreated a new color profile file for the xerox color. and the same thing is happening : a kind of pink color all over my prints and every adobe's applications is printing different results. in photoshop i can manage the problem when forcing to print in perceptual mode. not perfect but it's fine. and with the other software specialy like ACROBAT and INDESIGN there's no option like this so it prints very badly. only option is to print in adobe 1998 rgb or SWOP cmyk (depending of the color space of the image of course)... the image is use for my test is RGB. images in CMYK are doing the same exact thing.
by the way for calibration is use an x-rite (greta macbeth) eye-one tool with eye-one match 3.6.3. i calibrate the screens and create color profile with this tool since ADOBE CS1 and never had this much trouble with colors...
here's a capture from photostop CS5 print dialog. when using the option "match print colors" you can see the image with all the PINK NOISE when using the print in RELATIVE colormetric mode (at the bottom right). using perceptual is "fine" (not color perfect but OK).
http://i53.tinypic.com/qzge12.jpg
it's worst in Acrobat and Indesign since i can't use perceptual colormetric print mode...
im realy starting to think that i better uninstal CS5 and go back to CS4...
thanx for your help !

No option "color management off" in Acrobat 8.0

Hi,
I have a strange problem using Adobe Acrobat 8.0 Standard. There is no setting "Color management off" in "Edit" -> "Preferences" -> "Color Management" -> "Color Setup".
Does anyone have the same problem or know how to fix this?
Thanks for every help.
Christian Wiesbauer

No, Acrobat hasn't been installed as part of a suite.
I have a completly new system. I installed Windows XP SP2 and then I tried to install the trial version of Adobe Professional 8 from Adobe homepage --> no option "color management off".
It's very strange because I never had this before.
Christian Wiesbauer

Officejet pro 8600 plus e-all-in-one color managment problem.

please help, I'm a photographer and I own officejet pro 8600 plus e-all-in-one printer. I want to print my photos using this printer, but it never print them right, so I bought Colormunki photo to calibrate my monitor and my printer and match them together. The problem is I can't control the printer color management !!! I want to disable it, so I can use the printer profile in Photoshop or other applications to get the right prints. my prints are darker when I set the color management to be handled by the application, or I make the printer handle it but I will end up with wrong colors. I really really need to change the profile of the printer. how ?????? otherwise I really have no use of it in my work.

Jassim,
Kudos to you for figuring out how to better control the outcome for what you require.
I have learned something new today. Smiling!
Did you create the new profile manually or add it in from a previously saved setting? Filename / filetype?
It has been a while since I used Photoshop. I am thinking I may take another look at my old favorite.
Edits << 27-Dec-2014 >> Added the following links:
Profile Support Center
How to use ICC color printer profiles for inkjet printers
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

Color management problems - help please!

Hello, I'm trying hard to understand color management and to make colors consistent throughout my workflow, and I'm failing miserably despite reading and re-reading the help files. I'd REALLY appreciate some help with my specific problems, which I'm going to detail here.
WHAT I DO
I make pictures for use on the Web. I do both this by photoshopping existing photos, and by digitally drawing and painting in photoshop starting from a blank document.
HOW MY SYSTEM IS SET UP
1) I have my monitor set to sRGB, and I've calibrated the colors using the Viewsonic calibration app that came with the monitor. The resulting colors look good, to my eyes at least.
2) I've set up Photoshop to use sRGB as the working RGB colorspace, and to convert RGB images to the working colorspace
3) I've set up Photoshop's Save For Web to embed the color profile, to Convert to sRGB, and to Preview with Use Document Profile
THE PROBLEM I'M HAVING
The preview I see in the Save For Web preview screen exactly matches the source document. However, after saving for web, the color of the jpg or gif is significantly different to that of the original document.
If I change the preview mode to Monitor Color, it does show an accurate representation of the jpg or gif that will be saved, but of course as I've explained that is drastically different to the source document.
WHAT I NEED
1) I need the output jpg or gif to match the source document
2) I need to understand what's going wrong so that I can gain some insight into this process. I'm finding it very confusing
Any help would be greatly appreciated.
Thanks,
Mark

Mark,
What model of viewsonic do you have? And is it a CRT or LCD?
If it's a CRT, there are some software based "eyeball" calibrators which can get you in the ballpark. If you have an older version of Photoshop you can use the Adobe Gamma utility that was included in CS2 and earlier versions.
After that, my previous advice still stands, but the best results are still going to be to bite the bullet for a colorimeter and live with the peace of mind that will give you.
If your Viewsonic is an LCD, you're much more limited, as the eyeball calibrators were never designed for LCD's. You can try them and they may be better than nothing, but no guarantees.

Color Management Problem

I just installed Photoshop CS3 on my home PC, and seem to be having a problem with color management. When opening photos taken with my Canon G9, or even pictures downloaded off the web, in Photoshop they appear badly posterized. Viewing the same photos in the Canon ZoomBrowser, or with the standard Windows XP tools, they appear correct.
Obviously, my color management is not properly configured. I am using the standard North American defaults with sRGB for my RGB working space, and I've tried every RGB color management policy. My monitor is an older Dell 24" LCD (I don't have the model number in front of me right now). My monitor is not calibrated, but that would not account for the dramatic difference I see in Photoshop vs. other viewing applications.
The best I can achieve is by switching the RGB working space to Monitor RGB (or proofing with that configuration), and discarding the embedded color profile (sRGB in my Canon images). And yes, Photoshop does list the specific color space profile for my Dell monitor. This still results in a different color rendition from that which I see when viewing the same photo in other applications, with blues shifted slightly toward purple.
I have several other Mac and PC based Photoshop systems in my office, but I haven't had the chance to see how the same pictures look on those. It seems to me that this is something particular to the color space of my Dell monitor, but I'm not sure of the appropriate way to correct it.

Your prints are too dark. So you need to either make your monitor darker,
or your prints lighter. Given that you are probably fairly happy with your
monitor for cruising the web, etc, let's focus on your printer.
If it's like my HP, there is a brightness adjustment in the printer driver
under Start>Settings>Printers and Faxes><"printer name">. Adjust it until
the overall brightness of the print matches, as closely as possible, the
appearance of your screen.
To save paper and ink, I recommend that you print a thin strip at the top
of the page, and snip off the strip after each test.
Here is a test strip that you can use, with a variety of blurred skin tones
as well as a gray test strip. The procedure is documented here:
http://curvemeister.com/downloads/TestStrip/digital_test_strip.htm
As a final check, download images from any well-known web gallery and print
them, or use one of the calibration images from www.drycreekphoto.com . If
they are too dark or too light, you may want to revisit the brightness of
your monitor.
Trust your vision, and treat this as a learning experience. With a little
patience, and a systematic procedure, you can get good results without a
calibration device.
Monitor calibration devices are a valuable tool in a professional or high
end amateur setting. No one is saying they are a complete solution to
matching display to printer, and some final tweaking may be necessary for
matching print and display.

Color management problems printing to Epson R2880 from CS3

I recently purchased an Epson R2880 printer. I am having a lot of trouble getting good color when printing from Photoshop CS3. I am running OS 10.4 on a G4 Mac. I have a high-quality monitor and an EyeOne calibrator. I have spent a total of a few hours on the phone with tech support from the store where I bought the monitor and calibrator, and with Epson. To try and keep it simple, I am using all Epson products (ink, paper, their ICC profiles downloaded from their site). I have calibrated my monitor to brightness: 80, white point: 5000 K, Gamma 2.2.
All that tech support has brought me to the point where prints I get on Epson Velvet Fine Art paper and almost where they match what I see on the monitor, though they still could use a touch more red. I've tried making a slight curves adjustment to the red channel but I still don't quite have it. But it's basically acceptable.
So then I tried Epson Premium Presentation Matte paper. After a lengthy session with the Epson tech, we determined that I can get a print that's almost right by printing out of Preview and letting the printer manage colors. If I make a levels adjustment and brighten it a good bit, I get a very good print. But if I try printing on that paper from CS3 I get something that looks like a washed out black-and-white print with a hint of color in it. The Epson tech (a level 2 tech) told me to use the SPR 2880 Matte Paper-HW profile. Didn't help. At that point he said that he'd done all he could do and that for further assistance I needed to contact Adobe about "advanced settings in Photoshop." Of course, I'd prefer to print out of Photoshop because it gives more options in terms of placement and size of the print on the paper.
So here are my questions:
- Is this kind of thing par for the course, and will I eventually figure out a system that gives me good results all the time with any Epson paper I choose with a minimum of tinkering with levels and curves?
- Or should I expect more from a printer that costs almost $1,000 and should I return it for, say, a Canon?
- Is there information online about those "advanced settings" the Epson tech was referring to?
- Or would I be advised to purchase a one-on-one phone consultation from Adobe Photoshop tech support to resolve these problems?
Thanks,
Helen

Mike,
Gee Ramón, I am guessing Mike did a search for Epson R2880/CS3 and noticed that a Mac user was having the same problem he was. If together, maybe Windows users and Mac users can come together and solve the problems of the Epson R2880, maybe we can set a good example for the Republicans and Democrats in Congress :-).
Anyway, since I posted this problem, I have been working on it getting input from a variety of people. The person who finally helped me was Jim, a tech at ColorHQ.com. If you are in the US or Canada and have to buy a monitor and/or calibrator, definitely consider buying it from them, because they offer free tech support to their customers!
So regarding yellowness, one thing that you definitely should look at is how you're calibrating your monitor. Despite some of the replies above that recommend calibrating to 6500K, ColorHQ, which specializes in solutions for the printing industry, told me that calibrating to 5000K is the print industry standard. (While 6500K is the standard for working on images for the web or for editing video.) 5000K will make the monitor look yellower, so see whether that's a better match to what you're printing. I have an Eizo monitor and am running their Color Navigator software. The nice thing about that is something called Color Navigator Agent that allows me to switch between calibration profiles on the fly if I'm doing some web work and then want to work on images for printing.
Calibrating to 5000K was helpful, but not the solution in my case. The ultimate solution to my problem was more of a Mac issue, so I don't know if this will help you, but I'll post it in case anyone refers to this discussion in the future: there evidently IS an issue with ColorSync Utility in the Mac interfering with Photoshop managing colors in OS 10.4. In my case, ColorSync was causing the printer to preserve RGB values rather than use the ICC profile. The afore-mentioned Jim suggested that I go to Edit: Convert to Paper Profile, then pick the profile from the list. When printing, in the first Photoshop dialog box choose Color Handling: No color management. All the other settings in the next dialog box are the same as when you don't want the Epson to manage colors. So what you're doing is making it so the profile is built into the file, and neither Photoshop nor Epson are managing colors.
The result to this was MUCH better. The soft proof is a little redder than the print, but I can adjust that by creating a curves adjustment layer and pulling down the red curve in the middle a little bit if I want to see what the print will look like. I can live with that.
Also Jim pointed out that those papers that you mentioned are in fact a little warm in tone -- put Velvet Fine Art next to a piece of ordinary copy paper from say, Staples, and you'll see the difference. He suggested that if it's the matte look I want (it is) that Hahnemuhle makes a couple of papers that are brighter: Photo Rag Baryta and Bright White He also likes Ilford Gold Fiber silk, but that's a luster satin finish. You can download the Hahnemuhle profiles from Hahnemuhle's web site and compare them in "Soft Proof" mode in Photoshop with the Epson papers you mentioned and get an idea of the difference with your images. I haven't actually printed on them yet, but I see what he means.
Good luck, and I'd be interested to know how it goes for you.
--Helen

Color saturation problem in Acrobat Reader 7.0.9 under Linux

Hi,
I'm working with a guy who is producing PDFs of my work with Indesign.
Using acrobat reader under Linux (version 7.0.1 and also 7.0.9), the colours in these PDFs always appear very saturated. This is a big problem for me because I cannot see with the reference viewer the results of PDFs to be sent to print.
I tried the same pdf file under OS X & Windows, it appears OK with Acrobat reader. Other free pdf readers under Linux also show the right colours (but not always the transparency ;-).
Does anybody has an idea to help me?
@Adobe people: in case you want to test, I drop a copy of my PDF file at: http://cardot.net/files/pdfcolours.pdf (2.24 MB)
Thanks in advance
Jean-Christophe Cardot

We are able to reproduce color saturation problem at our end. We have noted down and will work on this.
Thanks.

Print Color Management Problem w. Photoshop Elements and Tiger/Leopard

Has anyone tried printing with ICC profiles through Photoshop Elements 6 for Mac? Apparently, it does not work on Tiger nor Leopard? My prints look very dark and over-saturated.
The Datacolor folks, who make the Spyder3 calibrators I'm using, say my prints look like they are being "double color managed," possibly once by PSE and once by the printer driver (even though it's turned off).
Over at the Adobe Forums some say it's a problem with Leopard. I'm not so sure, because I found that printing color management works fine on a Mac with Photoshop Elements 4.01 and Tiger. Any comments? Thanks.

Aha! Got it. Adobe has confirmed that the problem is on their end. PSE 6 is double color managing the images. Here's what one user got in reply from Adobe on the subject. There are two separate answers:
Thank you for contacting Adobe Technical Support.
After consulting with my colleagues about the issue you raised, I can let you know the following:
The issue is both on our as well as the driver software side and the workaround we have given is the best available at this time. This issue is affecting all printers, not just Epson or Canon.
The soft proofing effect that you are seeing in the print preview is indeed an attempt at soft proofing. However since Photoshop Elements managed prints are incorrectly double colour managed it is not as useful as it was initially designed.
As to the exact details of why this occurred, we have no official information.
We believe that this will resolve the issues you are experiencing, however, should the reply not help solve the problem, please contact us again, quoting the case number given above, and we will re-open the case.
Answer # 2
We have had word back from our engineers regarding your issue.
The Photoshop Elements team are aware of the problem and are working with Apple and the printer manufacturers to get this to work correctly. In the meantime, the only workaround is to switch off colour management in Photoshop Elements and let the printer handle the colour management.
Unfortunately we can not make an estimation as to when a fix will be provided. We will close the case for the time being as there really is nothing more we can do about this issue besides offering the suggested workaround. Closing this case does not mean that the research will stop however and the engineers are working on a solution to this.
As the tech noted, let the printer handle the color instead. Tell PSE not to manage color so it is the step sending the data unaltered. When the print dialogue comes up, under the Color Correction heading, change the pull down menu to "ColorSync". In the menu below that, choose the correct profile for the paper you're using. If the Brightness menu is still active, look for any choice that allows you to turn it off. If none exists, leave it on Normal. If the options below that for Color Balance and Intensity are not grayed out, make sure they are at the center positions (no effect).
These steps are the same as before, except you're doing them in reverse. Photoshop is doing nothing and the print driver is handling the ColorSync chores rather than the other way around.

Color Management problems

Hello to all!
I have bought a new monitor lately, a Dell Ultrasharp U2410 and my very pleased with it but I have encountered some problems, mostly with sRGB and AbobeRGB color spaces.
I have calibrated my monitor correctly with Spyder3Elite (5800 - 120 - 2.2) and I'm using Europe Prepress 3 color profile in Photoshop and Illustrator as I am a graphic designer and I mostly work in CMYK color spaces.
This means that I use AbodeRGB and Coated Fogra 39 in the programs.
I begun having problems with RGB color space when I realised differences in images I was trying to export from Photoshop and Illustrator for Internet use ("save for web" menu) both in Firefox Broswer which I have calibrated too ("about:config" menu).
And I will give you and example:
I am using the "Color Index 2" book very often for easily finding color tones both in RGB and CMYK. I have use it for finding and matching the colors for my id and website.
So I have selected a blue color tone #00adef which according to the book and my monitor is R:0 G:173 B:239. This is actually Cyan 100% accoriding to the book (my monitor reads 90% but no big deal there).
When I see the color tone though AdobeRGB color space in Photoshop and Illustrator, it looks very close to the book. When I see it though sRGB the difference is huge!
And let's say that this quite normal as AdobeRGB is a lot wider color space compairing to sRGB. And let's say that I have to get used to it as I use a wide gamut monitor now.
The real problem is this: No matter how I export my files for web ("save for web" menu) both in AdobeRGB, by checking Embeded ICC, and in sRGB, when I use "Print Screen" to take a color sample, the color values change!
So to sum up:
1. I know that it's different to have a wide gamut monitor but how "normal" is to see such huge difference in RGB color spaces?
2. If browser color management if OFF and I use AbobeRGB color space, everything looks the same. If browser color management is ON no matter if I USE AbobeRGB or sRGB I have problems (color differences + "print screen" inaccurate color tones).
Can anyone tell me what I do wrong here, if I should or should not do something to fix all this because guess what, if I can't fix the problem with my own color palletes for my site and id, I can't work correctly either. Help!
I have alredy read lots or forums, reviews etc about color management but I am still confused about where I am doing it wrong.
Thanks for reading this and I hope that someone will have an answer help...

when I use "Print Screen" to take a color sample, the color values change!
windows Print Screen (screenshot on Mac) I believe is based on the monitor profile, the Mac embeds the monitor profile in its screenshots
i may suggest that you get a handle on how colormanaged apps apply the source profile and Convert (or transform) the colors to the Monitor or Print profile
whereas unmanaged apps (for practical purposes) send the RGB numbers straight through to the monitor unaltered
moreover, some windows apps that claim to be color managed only transform (or Convert) the color to sRGB (they are not fully color managed like Photoshop, Photoshop converts to the monitor profile)
all this is pretty easy to observe (especially on a wide gamut monitor) if you apply the basic theory...

Dell XPS 15 Color Management Problem with "True Color"

I recently purchased a Dell XPS 15 (6845slv). Overall I have very happy with it...but have been getting frustrated with color management issues and was hoping to get some advice.
Intermittently, the display had been changing the color scheme (to a suboptimal scheme). It lasted for anywhere from a few seconds to a few minutes and then returned to the original (and more normal appearing) color settings. It did not seem to happen while running any particular applications. All drivers are up-to-date.
I turned off the dell application "True Color" which I thought may have been making automatic adjustments to the color scheme and since turning it off the issue hasn't happened again. However now I'm concerned that by inactivating that software, that I may not be maximizing the potential of the high quality HD display. And now--though maybe it's in my head--the colors seem to be a little flatter since turning off True Color.
Does anyone have any suggestions for getting the most out of the display? Has anyone had similar issues with True Color? Any advice would be appreciated.
Thanks for your help.

I ended up fully uninstalling it from programs and features...I haven't had the problem since. I've been happy with the display since making this change.

Color Management Problem in Acrobat

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