Color picker bug in photoshop CC
Hey guys,
Has anybody seen this bug yet.
This will pop up on a new document when trying to change colors. It shows with the color picker, the swatch panel, hitting d or x. However alt-backspace and ctrl-backspace work.
Rebooting photoshop does not help, nor does shift, alt, ctrl on reboot.
At first I thought it was the document itself, but it also occurs with file>new>web 800x600.
If it helps, the error does not show with no document open (all documents are closed)
And now for my specs:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3325 MHz
Built-in memory: 16375 MB
Free memory: 12455 MB
Memory available to Photoshop: 14711 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 AMD-APP (1124.2)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 2048 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6570
Display: 1
Display Bounds: top=0, left=0, bottom=960, right=1280
Video Card Number: 1
Video Card: AMD Radeon HD 6570
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1280 x 960 x 4294967296 colors
Video Card Caption: AMD Radeon HD 6570
Video Card Memory: 2048 MB
Serial number: 90970571475060932452
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\BRUCEO~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.81T, 933.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/03/19-12:09:02 79.535293 79.535293
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1768
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/03/29-12:09:59 79.536232 79.536232
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/03/19-12:09:02 79.535293 79.535293
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/03/19-12:09:02 79.535293 79.535293
BIBUtils.dll BIBUtils 2013/03/19-12:09:02 79.535293 79.535293
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30158 2.1.6.30158
CITThreading.dll Adobe CITThreading 2.1.6.30158 2.1.6.30158
CoolType.dll CoolType 2013/03/19-12:09:02 79.535293 79.535293
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.37
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1756
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 0000/00/00-00:00:00 1. 1.
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Accented Edges 14.0
Adaptive Wide Angle 14.0
Angled Strokes 14.0
Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Bas Relief 14.0
BMP 14.0
Camera Raw 8.1
Camera Raw Filter 8.1
Chalk & Charcoal 14.0
Charcoal 14.0
Chrome 14.0
Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Color Halftone 14.0
Colored Pencil 14.0
CompuServe GIF 14.0
Conté Crayon 14.0
Craquelure 14.0
Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Crop and Straighten Photos Filter 14.0
Crosshatch 14.0
Crystallize 14.0
Cutout 14.0
Dark Strokes 14.0
De-Interlace 14.0
Dicom 14.0
Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Diffuse Glow 14.0
Displace 14.0
Dry Brush 14.0
Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Embed Watermark 4.0
Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Extrude 14.0
FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fibers 14.0
Film Grain 14.0
Filter Gallery 14.0
Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fresco 14.0
Glass 14.0
Glowing Edges 14.0
Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Grain 14.0
Graphic Pen 14.0
Halftone Pattern 14.0
HDRMergeUI 14.0
IFF Format 14.0
Ink Outlines 14.0
JPEG 2000 14.0
Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Lens Blur 14.0
Lens Correction 14.0
Lens Flare 14.0
Liquify 14.0
Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mezzotint 14.0
Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mosaic Tiles 14.0
Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Neon Glow 14.0
Note Paper 14.0
NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Ocean Ripple 14.0
Oil Paint 14.0
OpenEXR 14.0
Paint Daubs 14.0
Palette Knife 14.0
Patchwork 14.0
Paths to Illustrator 14.0
PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Photocopy 14.0
Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Pinch 14.0
Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Plaster 14.0
Plastic Wrap 14.0
PNG 14.0
Pointillize 14.0
Polar Coordinates 14.0
Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Poster Edges 14.0
Radial Blur 14.0
Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Read Watermark 4.0
Reticulation 14.0
Ripple 14.0
Rough Pastels 14.0
Save for Web 14.0
ScriptingSupport 14.0
Shake Reduction 14.0
Shear 14.0
Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Smart Blur 14.0
Smudge Stick 14.0
Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Spatter 14.0
Spherize 14.0
Sponge 14.0
Sprayed Strokes 14.0
Stained Glass 14.0
Stamp 14.0
Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Sumi-e 14.0
Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Targa 14.0
Texturizer 14.0
Tiles 14.0
Torn Edges 14.0
Twirl 14.0
Underpainting 14.0
Vanishing Point 14.0
Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Water Paper 14.0
Watercolor 14.0
Wave 14.0
Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Wind 14.0
Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Adobe Exchange
Installed TWAIN devices: NONE
Here is the error log file.
2013:06:24 01:24:21 : tracked key 0000000000000118 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed
2013:06:24 01:24:21 : e:\ps13\ps_14_win_x64_daily_retail\20130423.r.221\photoshop\main\photoshop\interfaces\UTr ackResourceImp.h : 137 : REQUIRE failed
2013:06:30 01:08:13 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:06:30 01:08:19 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:06:30 01:08:24 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:52:51 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:03 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:06 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:08 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:12 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:14 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:18 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:22 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:27 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:31 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:37 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:44 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:53 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:55 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:57 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:53:59 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:54:40 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:54:43 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:54:53 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:55:21 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:55:25 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:55:28 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:56:20 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:56:36 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:57:28 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:58:15 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:58:21 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:58:23 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:59:02 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:59:29 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:59:39 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 00:59:46 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:00:08 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:07 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:12 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:25 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:30 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:33 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:35 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:48 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:51 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:05:55 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
2013:07:07 01:07:16 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed
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But I personally find the HUD color picker unintuitive and problematic.
If you find a way to keep a floating Color Picker window, post back. That could be convenient. -
Photoshop CC 2014 is no longer displaying blue in the color picker and on screen, only purple, violet, magenta, etc. I think it started about 3 days ago. Our current model 2.9 GHz iMac with NVIDIA GeForce GT 750M 1024 MB Graphics Card and 8 GB RAM is calibrated to 100% via Spyder 4 Express, and reflects that in every application except Photoshop CC 2014, so I know it isn't the monitor. Blue is the primary color we use in many of our designs, so this is of upmost importance. I really appreciate any help you could provide, If this isn't fixed ASAP, I don't know what we'll do.
Thank you so much!Ok, so old files are purple, but new files are blue.
I took a screenshot of my Photoshop work are using Cmd-Shift-3 and it places the screen shot as a png file on my desktop, which I upload with my reply via the Camera icon in the forum reply toolbar.
I loaded a new RGB/8 file, set the bottom status bar to indicate the color profile (sRGB) and made sure the file tab on the top is visible, so I can see it is RGB/8. Then I used Cmd-shift-k to show my Color Settings before taking the screenshot. The point is to try and see where the problem is coming from, so make a screenshot just like mine with your old purple file. -
Photoshop CS4 64 bit crashes with Color Picker
Hi-
I have Photoshop CS4 64 bit and 32 bit applications Version 11.02 installed on a Win 7 machine.
In the 64 bit version when I pick on the color picker or any swatch - the program crashes and freezes-up and I have to use the task manager to quit the program.
Has anyone else had this problem? I tried re-installing the program, which rolled it back to version 11.0 but the problem persists - but ONLY in the 64 bit version. The color picker in the 32 bit version works just fine.
HELP!!
Thanks-
CathyOMG!! I feel soooo stupid! I discovered the problem.
I recently installed a second monitor and had been working with it - but today it was turned off.
The color picker was opening on THE SECOND MONITOR!! So it appeared on the first monitor that the program had stopped responding!
Well - live and learn!
Cathy -
Color Picker Freezing Photoshop
So, I've been having this issue for a while now where the color picker will completely freeze up Photoshop CS5 which usually means I have to force quit. It usually happens when I am trying to change the color of the text using the character window. I'm pretty sure it has to do with the age of my computer, but I would like to be sure before I contemplate upgrading anything.
Here are my system specs:
Model Identifier: MacPro1,1
OSX 10.5.8
Processor: 2 x 2.66 GHz Dual-Core Xeon
Memory: 16 GB 667 MHz DDR2 FB-DIMM
If you need any more info to help me fix this, just let me know. Thanks!If you are working with text it may be a bad font. Try same procedure with a different font and see what happens.
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Photoshop Color Picker Problem ... please read!
Hi
I just installed Photoshop. When I try to choose a color, the colors are all messed up. I set the color mode to RGB and it still happens. The problem is that white appears light green. In the color picker, I see green fading to red fading to black.
It is not a monitor problem. All shades of grey (including white) show up in every other program - including the actual Photoshop application. It just happens in the color picker, and any shape or object I draw that is white, grey, or black.
Here is an image:
http://img138.imageshack.us/img138/6057/colorpickerrk3.png
How can I fix this?
Thanks
ElliottIt's not a monitor problem, it's a monitor profile problem. The other mentioned apps are not color managed and do not use the monitor profile. Recalibrate but if you're using an eyeball type calibrator, do not use your existing profile as a starting point. Use a different monitor profile or even sRGB as a starting point. Harware calibration devices and programs do not need to do this as they clear the existing profile automatically.
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Photoshop Color Picker not popping up?
Whenever I click on the color picker in Photoshop CS5, it is defaulting to opening up the eyedropper tool instead of the color chooser option. The eyedropper tool is not working correctly either. Does anybody know what setting might be causing the issue?
You can right click on the tool to open the flyout which contains the other tools.
Try a tool reset:
Benjamin
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