Color print issues

I installed new color cartridges in my printer today (HP Photosmart 6520) and the color is not printing at all. I have cleaned the print heads 3 times - still no color. I also checked to make sure the print in gray scale is turned off. Is it possible these new cartridges are defective?
Please assist.
Thank you.

Hello Babster1955,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in colour.
Please click on the following link for when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an....
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hi sharksys! Welcome to The Canon Forums, and thank you for your post!
We appreciate your participation, however we need to let you know that the Canon Community Forums are hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click here and select your country or region for your support needs. You're free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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