Color Printer, not printing

I have two printers,HP color laserjet 2550Ln and Laserjet CP1525nw color. Both do not seem to want to print from FireFox using either the WEB Print Button or FireFox menu print menu bar selection. Both Printers take the commands but when the page comes out it is BLANK.

Problem solved. Using a FireFox Web page for HELP, I edited my PREF file as instructed. Deleting all the lines with PRINT. Restarted FireFox and tried to print to both printers and was successful.
I did notice in the PREF file that one line with print was over a page long and all the others one line. I would have to believe that that one line in the PREF file was bad. Did not note the print name of the line that was huge for reference.

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I don't have that printer and I'm not on Mac, so someone else has to step in there. Generally a green/magenta cast indicates none/double printer color management. But then I don't know what you mean by "slight".
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Hi,
Please go thru this HP document for print quality issues....
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02208875&tmp_task=solveCategory&cc=us&dlc=en&la...
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

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Hello,
Thanks for the post. I've included a couple of links below that should assist with this one. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02182770&cc=us&dlc=en&lc=en&product=4052980&tmp...
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I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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Hi there ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
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How do I give Kudos?| How do I mark a post as Solved?

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Officejet 6500 E709a Colors Do Not Print

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Hello @Sibbe!
Thank you for posting on the HP Forums!
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Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Printer not printing color

I've tried different things and can't get my printer to print in color, only black. Reset everything greyscale off...etc... new cartridges in both black and color... prints great in black only....this is the second printer that did this to me...?????

@Dreaming4u
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

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My printer is not printing black colored ink. The cartridge is brand new and when I touch the ink pad on it, it saturates black so I know that it's not an issue with the cartridge. I have the HP Photosmart 5510

Hi @PaigeWest
I see you are unable to print black from your Photosmart 5510, I'd like to help. Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
IMPORTANT: Please also include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hi,
Please follow this HP document for this issue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03946666&cc=us&dlc=en&lang=en&lc=en&product=408...
hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

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I'll reply.
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