Color printing shift in Epson 3800 & InDesign CS5

Somebody please help!
I wrote about this once before and have been looking for a thread to help me figure out why I am having so much trouble printing from my Epson 3800, since I upgraded to CS5. The issue is specific to InDesign and Acrobat. I have the identical settings from CS4, but when I print, the colors look faded. I have tried exporting the files to PDF (for high quality print) and then printing from Acrobat and I get the same result.
the two things that are different are the Mac OSX (Snow Leopard, used to be Leopard) and CS5. All other setting are exactly the same.
If I open the pdf in photoshop, this isn't a problem, so what has happened?
I would be so grateful to hear from anybody experiencing this problem.
Thanks so much!
sharon

In and of itself, synching settings in bridge won't have an effect on output, and won't affect existing docs unless your policy settings are to convert to the working space or you do it manually (neither of which are necessarily a good idea in all situations). Nor do we have any indication that this is a profile mismatch problem.
Without a lot more information about working profiles, whether they're already synchronized, driver settings, whether transparency is involved, and the patch levels of both ID and OS X I hesitiate to speculate on where the problem might be. There have been a lot of problems with printing from CS5 on OS X 10.6, but most seem to be worked around by exporting to PDF, which seems not to be the case here, so a lot more information would be beneficial.

Similar Messages

  • Print Booklet to PDF in Indesign CS5 on Snow Leopard?

    Moving our 200 clients over to CS5 and Snow Leopard and finding out that our one coarse creates booklets and during testing it was noticed that you can't create a pdf from a booklet.
    How does one do this under Snow Leopard now??
    Thanks,
    Dan

    Yea but look right below your circle.  Everything has a white background and looks like it was just thrown there.  Its a wonder they didn't make the "User Accounts and Family Safety" text the same blue color as the other stuff.  Luckily the icon is there to help but its hard on the eyes in my opinion.
    In OS X System Preferences aka Control Panel its far easier to get around in.  If it was Windows 7 it would all be a solid color....see how Personal section is lighter than the Hardware section and it then flip flops as it goes.   Looking at the Windows 7 Control Panel and other things its just a bad visual design.
    But this isn't the place to be talking about this so this will be my last post unless its about PDF printing and Snow Leopard.  Thanks.....

  • (New slant on) Printing at 1200 dpi from inDesign CS5 to a Xerox colour laser.

    I print calendars magazines and stuff like that.
    If I use Photoshop CS3~CS5 I can print a 600 dpi photograph to my Postscript 3 enabled Xerox 1200 dpi laser and get quite good appearance of the photo. Even better if I use a 1200 dpi image in the first place but when I use inDesign CS4~CS5 I can't print to the Xerox at anything over 600 dpi. Sure I can place a 1200 dpi image in the document but it still prints at a resolution that looks suspiciously like 300 dpi and the option to print at 1200 dpi is not available to me. I've filled the xerox to capacity with RAM and have a hard drive in it to store popular documents on.
    I've explored many ways some associates and posters to these forums have suggested but I still can't get the quality of print from inDesign that I get from Photoshop (or for that matter a popular page layout program from Canada).
    The perplexing thing I have yet to find the answer to is:
    Commercial printing presses print at 2400 dpi. (let's not confuse the issue here with lpi screens) inDesign is supposedly a professional level program, you'd think would be capable of delivering 2400 dpi output if commercial presses use that resolution. If this is so... Can anyone tell me please how to make inDesign output 2400 or even 1200 dpi?
    I've tried distilling the document to a PDF and using pure postscript to no avail. If the printer did not accept 1200 dpi images from Photoshop, I might be tempted to believe it was a printer issue but I'm satisfied it is not. I might point out that I also have an old Minolta (Postscript 3) colour laser too. It produces better quality output than the Xerox but at a huge cost of consumables. I also recognise the Xerox is a LED laser and not the ideal choice for image reproduction but still quite good enough (from Photoshop) for the work it is doing.
    Thanks in advance

    "John... You seem to be knowledgable in the area of RIPs and platemaking so here's a question you might care to answer. Suppose my platemaker can make a plate at 5080 dpi. (Forget the screening pitch for now) how do send an inDesign document to the platemaker at 5080 dpi resolution? For that matter how do I send any device a document at more than 600 dpi using inDesign? Answer that and you've answered my original question."
    ID's "Print Presets" for Postscript output are based on the RIP's PPD.  Since I do not have a RIP connected to my current workstation, the preset defaults to 'device independent'.  The only setting for resolution is the transparency flattener which can be set to "High Resolution".  You should be able to use the Xerox's RIP PPD in the "Print Presets" under File > Print Presets; where the output resolution should be able to be established.  My hunch is, you may have to settle for "High Resolution" and the RIP will output the highest resolution available in the Xerox machine ( if there are no options for resolution in the presets ).
    "The only way I can import an indesign PDF into a my pagesetter is to interpolate the images to 1200 ppi seperately from the text and line art which can be 300 dpi or ppi without showing discernable difference. Perhaps your reply in this area was regarding text, not images?"
    No.  This is backwards.  Text and line art is set at output resolution ( i.e., 2540dpi ).  You would definitely see a different between 300dpi vs. 2540dpi, especially in small text and the smoothness of lines.  Adobe has a Postscript formula for output resolution. I quote from their Print Publishing Guide "The maximum number of grays that most output devices can produce is 256."  Their Postscript formula is ( output resolution ÷ screen ruling )2 [ squared ] + 1 = shades of Gray.  So, typical offset imagesetter = 2540dpi ÷ 150lpi = 17 x 17 = 289 + 1 = 290 levels of gray.  More than enough to generate smooth blends.  In short, lasers ( or, in your case, LEDs ) typically cannot generate enough resolution to produce what you want.  Which is 1200ppi image resolution(?).  1/1200 LED is about half of what you need for the resolutions you're looking for.
    The long and short of it is this.  InDesign is capable of setting its resolution as "High" for raster setting ( i.e., transparency flattener ).  I agree with you it is frustrating that you cannot set the output res anywhere in ID.  I believe that is because it ( the resolution ) is left up to either the RIP or the Print Driver ).
    "The perplexing thing I have yet to find the answer to is:
    Commercial printing presses print at 2400 dpi. (let's not confuse the issue here with lpi screens)"
    No.  The standard is 5080dpi; 2540dpi is minimum ( see my Postscript levels of Gray formula above.  When I prepare an ID file for offset printing, I first have to determine the print vendor's RIP LPi.  This number determines image resolution which, typically is referred to as 2x the LPi.  LPi is ( or should be ) determined by the press itself, the paper, and the inks.  Desktop lasers are totally different.  InDesign does the user a favor by defaulting to device independent so that multiple file do not have to be generated for proofing.  Adobe leaves the print resolutions up to the output device.

  • Problems printing Interactive PDFs built in InDesign CS5

    I am having issues printing PDFs that I have exported from InD CS5. I am creating interactivity in InD, such as buttons, click on, roll off, etc. The interactivity works perfectly, however, when I try to print, the PDF, the rollovers print, even though I do not want them to. The rollovers go away once I click through all of the buttons, but I do not want to have to have my client have to click through all buttons first, before successfully printing the PDF without the rollovers.
    anyone have any experience with this? or solutions?
    thanks,
    aligori

    @CoGordo4:
    If the answer for Peter's question is "yes", I suspect the following:
    You export to PDF with the option "Export Layers: All Layers" and you have a layer set to "Show Layer" NOT checked in the Layer Options panel above your graphic with an object that obscures your vector graphic filled with the color of your background. Thus the image will be included in your exported PDF but effectively does not show.
    If so, just export with "Export Layers: Visible & Printable Layers".
    If this is NOT the case then we possibly could circumvent the problem:
    Is your placed vector graphic of the file type EPS?
    Do you have Acrobat Pro and Acrobat Distiller installed?
    If so, try to convert that EPS to PDF using Distiller, preflight it with Acrobat Pro and place the PDF.
    If the answer is "no" (you could not see your graphic in Preview mode), some of the following could apply:
    1. The holding frame of the graphic OR the graphic inside the holding frame is marked as "Nonprinting" in the attributes palette (check both instances).
    2. The object is positioned on a layer with "Print Layer" NOT checked in the Layer Options panel and you export with "Export Layers: Visible & Printable Layers" in your PDF export settings.
    Uwe

  • Problem printing with Epson 3800 and Photoshop CS5

    I came across a problem trying to print with my Epson 3800 in Photoshop CS5.  I recently upgraded to Photoshop CS 5 (and Lightroom 3).  I tried to print using my Epson 3800 with CS5 but could not adjust Print Settings, Color Mamagement, Paper Configuration, Expand Border because those options are unavailable and there is a line crossing through them. I get a message that says "The bundle 'Print Setting' could not be loaded because it does not contain a version for the current architecture".   It then says to contact the creator listed here for the latest version: PrintSetting version 3.57, Copyright SEIKO EPSON CRP 2001-2006.   I can print through Photoshop CS4 as usual, but CS5 is a problem.  I haven't tried printing though Lightroom 3 yet, and have not typically used Lightroom to print, but I wonder if that will be a problem too?
    Any help will be appreciated.

    If you run CS5 or LR as a 32bit application you will have all these option available to you. You can then save these options as presets that can then be applied when you are running the applications in 64bit mode even if you can not access them individually.
    Also you might want to check Epson's download site especially the European site to see if there are newer drivers or updates for your printer. The newest drivers for other printers like the 7600/9600 support application running in 64bit mode.
    Doyle

  • Print output not as wide as it should be (CS5 on Epson 3800)

    I'm having problems printing (to an Epson 3800) on 17x25 paper (the image is 16x24 @ 240dpi).  The image is not printing the full width of that it should.  The odd thing is that it fills a different width every time I try to print it.  I have tried multiple images and the same thing happens, so I do NOT think it is something specific to the image.
    I suspect it is a problem with my printer.  But after spending almost 45 minutes on the phone with Epson, they claim is must be a problem with PS (I'm using CS5 [12.0.4]  on Windows Vista 64-bit, SP 2 machine).  Epson support had me save the image as a JPG and print it from Windows native print util (and not PS), borderless on 17x25 paper and the printer was able to print the full width of the paper...they thus concluded it was not a problem with the printer...but I'm not so sure, I think it could still be a problem with their printer driver (and not a problem with the print head physically not being able to move that wide).
    I've printed hundreds of prints this size with this version of CS5 on this exact same machine and printer and never had a problem bef
    The "native" dimensions of the image are 2336 x 3504.  I have resized it to 3864 x 5796 (which is 16.1 x 24.15 inches @ 240dpi).  The first time I printed it (where this problem occurred), it printed about 12 inches wide; the 2nd time about 11 inches, the 3rd time about 13 inches.  Note: the image is NOT being scaled, it is printing at full size but it just being cut off.
    The weird thing is that if I size it to any of the other 4 sizes I regularly print at everything is fine (5 x 7.5 on 5.67 x 8.33 paper; 8 x 12 on 8.5 x 12.5 paper, 10 x 15 on 11 x 17 paper and 12 x 18 on 13 x 19 paper).
    My first suspicion was that their was a physical problem that was preventing the print head from moving that wide.  But the experiment the Epson tech had me do shows that the print head is not "blocked".  Thus, I can only think that there is either: a) CS5 is someone putting an incorrect "bounding box" in bit stream it is sending to the printer or b) there is a problem with the Epson print driver in that it is interpreting the "bounding box" of the image incorrectly (but only when sized at 3864 x 5796).what m
    Does anyone have any ideas about what might be causing this or how I could fix it?  I have a customer waiting for prints (that they've already paid for!).  Let me know if there is any further information I need to supply in order to further diagnose.
    p.s. I tried Adobe's Chat support and got nowhere and the hold time for phone support is over 2 hours...so I thought I'd try here

    , Well, I finally got thru to phone support.  They told me they couldn't help me because I hadn't updated to CS6.  If I wanted them to help me I would have to pay them :-(  I asked to speak to a supervisor because has never been the their policy before (I got phone support on CS3 as recently as 6 months ago without being asked to pay for it).  After yelling at the supervisor, he agreed to transfer me back to the 1st-level support person and instructed him to try some simple diagnosis and if that didn't solve my problem then I would have to pay for more support.
    The 1st-level support told me to:
    1) quit PS
    2) remove the Adobe Photoshop X64 CS5 Prefs.psp file from C:\Users\[my username]\AppData\Roaming\Adobe\Adobe Photoshop CS5\Adobe Photoshop CS5 Settings (path may be different depending on your version of windows)
    3) restart PS
    4) open/resize and print my image
    low and behold, that solved my problem!  I'm happy!  And I didn't have to pay for it!
    I still don't know exactly what the problem was, but somehow a corrupted preferences file was at fault.
    Now, all I have to do is get my preferences set back to they way I had them before the "factory reset".

  • Test: Using Crop marks in indesign CS4 with Epson 3800 Mac 10.5.7

    Jun 19, 2009 9:35 PM
    Crop marks using indesign CS4 with Epson 3800 Mac 10.5.7
    My crop marks and pages are printing larger than my document sizes.  My paper size is 13x19, so I should have crop marks at the exact corners of the page sizes.  But indesign is printing the entire document larger.  So my document which is 11x14.75 is now printing 11.25x15.5.  All my settings are correct. So, is anyone else using an Epson 3800 with CS4 indesign having issues such as the above?  And can I ask (beg) a few of you to do a test print with crop marks and let me know the results?
    My workflow has been completely stalled because I can't get my pages to print the right sizes with the crop marks at the right measurements.  I'm printing a photo portfolio on the Lumijet double sided paper and "when" it did work awhile back sometime several months ago, the finals looked great. I've already reinstalled both the Epson 3800 driver and the Indesign CS4 software, but the results are still the same.
    So, here are my settings:
    document size: 11x14.75
    in the print panel:
    Printer: Epson 3800
    Setup: Paper size: Super A3/B13x19, scale 100% width & height, page position Centered
    Marks & Bleed: Marks: "Crop Marks" checked. offset: 0, weight: .25, Bleed and Slug: Use Document bleed settings, include slug area.  The bleed is 0 for top, bottom, left and right
    Color Management: Document profile: Adobe RGB, Options: Indesign handles colors, Printer Profile: (A custom made profile using Xrite for the 3800 with Lumijet paper)
    The settings on the Epson 3800
    Epson 3800 Printer
    Presets (set for the profile mentioned above)
    No Color management
    Sometimes, on a whim, the printer and indesign cooperate together like good little children should. But not often.  And I can not conclude why they are nice to each other sometimes, but given the same detailed data at other times, they fight.
    If anyone could run through a similar process using indesign with a photo layout and setting up the printer settings for both the Epson 3800 and in the indesign program and let me know their results, I would value your conclusions very much.  You don't even have to waste paper or ink.  Finally, after wasting so many pages of paper and of ink. I deleted the photos from the page, and printed it blank with only the crop marks for me to measure if it was coming out right or not.
    Thank you for any response.  And feel free to call me if you want to vent about Epson 3800's or about Indesign CS4 anytime! I'm up late....  646 256 8853.
    Thaddeus

    I specified the paper size as strictly 13x19, no boarderless, no retain size.  Same problem.   I also did as you suggested below.  The pdf document does remain true to the document.  As a pdf doc. I changed the color mgmt to Adobe rgb 1998.  It looks okay, but not as lively as I get when printing correctly with my color mgmt working and in sync. 
    Your final question about simply using photoshop.  Well... I might go back to it and give up on Indesign if this is the case that it won't simply crop my documents to the sizes that I input them to be cropped as.  But, I am using Indesign so that I can create a page layout that I can't do in Photoshop.  My folio is about 25 or more pages with double page spreads.  I am printing on a two-sided Lumijet paper and my folio was custom designed to be cut out at 11x14.75.  If and when it is printed correctly, I am printing on both sides of the paper and trimming it to exact size.
    It sounds as if you have exhausted the potential problems and don't have a clear explanation for why the doc isn't printing correctly in Indesign either with the color mgmt. or the document sizes.  I'll try one more print using a different color profile similar enough to get at minimum, an okay print. If it doesn't print at least okay, then it isn't most likely my profile..... Okay done.  Crazy.  The color is inaccurate, but for some reason or another, the document size printed correctly. It measured exactly 11x14.75.  What I have done during this period of time is:
    First) I did as you suggested and turned the Print to Adobe PDF 9 and created a print there. I measured it and it did measure correctly.  I didn't love the color, but... at least it is measuring correctly. 
    Second) I turned the Printer back to Epson 3800 (I'm beginning to think that this simple gesture was what caused the printer to print correctly)  I didn't change any settings, but I did make sure that they were set correctly as before. The paper size was set to 13x19.  When I make sure this setting is right in the "printer" dialogue for the Epson 3800, and then switch back to ID, the printer dialogue in Id changes to "Define by Printer."  But I changed nothing, other than the profile to an older one that I used before. The color is still inaccurate, but at least for two prints just now back to back, the measurements were correct.   What to do? Lol.
    Thanks again for all of your time spent trying to resolve this issue.
    Sincerely,
    Thaddeus

  • Cs5, Epson 3800, OSX

    I had Lion, Epson 3800 and CS5 -  no problems -  suddenly printing only portion of image in center of paper  or top edge depending on "center image" box checked or not -   used to be when this happened it was a Page Set Up issue -   no longer HAVE page set up....
    So dumped Epson driver and redownloaded -  same problem
    Purchased and Loaded Mountain Lion and reloaded driver - same problem
    Printed out of InDesign -   no problem
    Returned to PhotoShop - same problem   
    So this is a setting issue in Photoshop -  I know I must have inadvertently changed something - but WHAT?
    I want my Page Set up back!!!!!!   
    Printing on Fine Art Velvet  17 x 22    image is 13x19 on 17x22 canvas 
    rear load for the fine art paper
    I have been printing successfully with CS3, the 3800 and various Macs for quite a few years and other incarnations of all of the above for a LONG TIME .... and now I feel like a complete neophyte -    what am I doing wrong?   
    Please help I am losing money, going crazy and  almost sat on the studio floor and cried....   two days of trying small changes and drastic ones ....    
    Thanks - Katherine

    Thats a pitty. The problem isnt with Epson though its with Adobe, because when I reset photoshop with the shortkey while starting the program it works for a few days.
    It's pretty anoing that it can't be fixed. Would be nice if Adobe could jump in to safe the day once again.
    Thanks for the response either way.

  • CS2 vs CS3 printing to Epson 3800

    In trying to diagnose a Photoshop/11880 printing problem, I made some test prints to an Epson 3800 from the same test file. Andrew Rodney's "printer test" image includes very smooth color gradations R > M > B > C > G > Y > R. This image was printed from PS CS2, PS CS3 and Lightroom to the Epson 3800 on Epson Premium Semigloss Photo paper using Epson's Pro38PSPP profile. The CS2 and Lightroom prints were identical. The transitions in the color gradations were very smooth. The CS3 print was very close in overall color balance, but the transitions in the gradations were not as smooth, or gradual, especially between magenta and blue, and between green and yellow. Shouldn't prints of the same file from CS2 and CS3, using the same profile, look identical? The on-screen soft proofs in CS2 and CS3 look identical, but the prints do not.
    4 x 2.5 GHz PowerPC G5.
    4.5 GB RAM.
    OS X 10.4.11.
    Photoshop CS2 9.0.2
    Photoshop CS3 10.0.1.
    Lightroom 1.2
    Epson 3800, Driver Version 3.57
    Direct USB connection.
    Epson profiles are located in driver package (as installed).
    Epson Semigloss Photo Paper 250.
    Photoshop Manages Color, Epson Pro38PSPP profile.

    Yes, all settings were the same. I got official word from Epson today there are problems with CS3. Epson, Apple and Adobe tech people are meeting in a few weeks to find a solution. In the meantime, all printing from my Macs to the 3800 and 11880 will be from CS2 and Lightroom. Thanks for your input.

  • CS3, Mac OS 10.5.5, Epson 3800 Printing Problems (v6.11)

    Since recently migrating to MacIntel running an obligatory 10.5.5 , I've been encountering problems printing to my Epson 3800 of 2 kinds that had previously not arisen on PPC based Macs using 10.4+: 1) When switching media that requires a change of black ink (photo black to matte or vice versa) there does not seem to be a straightforward way to go about this without encountering glitches (previously this had been handled smoothly by the driver); 2) The driver indicates randomly that my paper feed parameters are incorrect for a given job, when in fact this is not the case, and this makes printing needlessly irksome and inefficient. This is a marvelous printer that I've been using for the past 15 months so I'd appreciate any suggestions that would allow me to remedy these problems.

    Dear Ralph,
    Thank you for replying to my post.
    It does not seem that I will solve my problem by localisation "rectification". I am in an all International environment. Hmm.
    Do you use InDesign CS3 in a totally colour managed environment?
    I just got a Colour Profile done for my Intel Mac machine from InDesign and it is 'less than perfect'. Very frustrating.
    This colour expert suggests I set up my work flow as follows:
    [Well if I was allowed to include snapshots of my screen they would appear here.]
    The Printer Profile I am using in the Colour Management dialogue box is the profile provide by the Colour Expert.
    How do you set things up please?
    I had, in fact still have, an Epson 3000 that the Colour Expert profiled and gave me phenomenal colour accuracy up until OS 10.5.5 when the Epson driver became non-operational. I am so disappointed that I am having so much difficulty with the 3800.
    I think there are Adobe v. Mac issues plus driver problems!!!
    If you can shed any light on this, I would welcome it.
    Thanks.

  • Dark prints Epson 3800

    When using Adobe Photoshop CS3 and OS 10.5, I never had trouble producing prints from my Epson 3800 that were a good match to my screen colors. However, since switching to OS 10.6 (I'm now on 10.6.7), I have been having endless problems getting accurate prints. I am using the "Photoshop Manages Colors" option. I have tried loading the latest available Epson drivers, following their specific instructions for Snow Leopard users, and tried suggestions from numerous online forums, but to no avail. All my prints come out with extremely dark darks - it's as though an extra contrast curve has been added before printing.
    The only partial fix I've found has been to alter the output transfer function from Photoshop - but this is a very iterative and subjective process, and frankly, it makes me dread having to make a print, instead of enjoying the process.
    From all I've read, it seems that between Adobe, Epson, and Apple, someone has dropped the ball on color management under OS 10.6. Can anyone refer me to a fix I may not have tried?
    Ray

    OK:
    http://www.adobe.com/support/contact/
    http://forums.adobe.com/community/photoshop

  • PSE 9 printing problem with Epson printer

    hello there,
    I am using PSE 9  with Windows XP and Epson 3880 printer. I have re-installed all programs/drivers a couple of times. PSE9 Printer dialogue will not let me print choosing "Let Photoshop Manage Colour".  It will only let me print with "Let Printer Manage Colour".  I am using Epson papers.
    When I select "Let Photoshop Manage Colour", a box appears saying "ICC profile no longer available" and it won't let me print.  Is this a PSE 9 problem or an Epson problem?
    thanks !!!

    Well, I actually found the answer. I spoke to an Epson Rep!
    I used to have the Epson 2200 printer, then the Epson 3800, and now I use the 3880 printer on Windows XP and Windows 7 on my laptop.
    When you uninstall the other 2 printers, the color profiles are still in your program files and can become corrupted.
    This is why, in PSE 9, when I checked the box Let Photoshop Elements Manage Colour, it woildn`t print and instead there was the pop-up box ``ICC profile no longer available`` because it was trying to access the old paper profiles and not the ones that came with the 3880. I use Epson papers, by the way.
    The solution was to go into C-Drive, Program Files, System 32, spool,drivers, colour, and this opens to the ICC profiles used by the printer. Then I deleted the old paper profiles associated with my former printers.
    And it worked !!

  • Leopard and Epson 3800

    Like most folks using Leopard and trying to print on an Epson 3800, I have lost most of the printing functions that should be available on a printer of that calibre. So much for my brand new Mac Pro, and my almost brand new Epson. However, with Tiger loaded on my MacBook Pro, the printer works just as it should. I really don't want to downgrade the Mac Pro from Leopard to Tiger, and I'm wondering if I can somehow link the Macbook to the Mac Pro in target disk mode, and print from there. Alternatively, I have three hard drives on the Mac Pro and I'm also wondering if I can load Tiger into one of them, and print from that drive. Has anyone tried either of these alternatives, and if one works, can you walk me through it? Any thoughts on this pesky problem would be appreciated (and, yes, I have read most of the threads I can find). Thanks.
    Andy.

    I am having the same Error:-9672 issue with my networked SPro 3800 Pro Edition and my PowerMac G5 running newly installed Leopard. I'm at a loss and a little confused. In order to work backwards as some of you suggest, how do I delete the new PPDs? Where do I find them in the Printers folder and what are they called? I just downloaded the Printer Driver v3.5cE and can't find what it loads. I want to go back to the older PPD and see if that works. If that doesn't I might try the Euro version. Is that a Beta version?
    My issue is also Express won't see any PPDs in the print window even after all the updates. Depending on the printer selected it is ether grayed out or I can only select Generic versions.
    Has anybody spoken to AppleCare?

  • Printing problems inDesign CS5 to an Epson 3880

    When printing one color CD cover to an Epson 3880 from inDesign CS5, it fills and exceeds a 8.5" by 11" page. This same procedure has worked excellently for quite some time and now doesn't. I reset Preferences and this didn't work. Any thoughts?

    I really appreciate your efforts at helping me, thank you. The document set-up is 8.5" by 11" (portrait). I have simply created a CD case label on the page using a box so I can print two-up, I have not re-scaled the page to my knowledge.
    The correct paper size is noted in the print driver, you have several choices under the Epson 3880 menu including borderless or retain size - I have tried both without success. Just to make sure, I have restarted my computer, opened inDesign and then created a fresh new document and it happens again. I also re-set the Preferences again (restarted te computer) just to make sure it took.
    I have printed a picture using Aperture and PhotoShop with great results, this problems seems to be isolated to inDesign.

  • Printing: shift from InDesign CS5 to Corel Draw

    I have been making a brochure for the techfest of my college in InDesign CS5.....
    We have the quotations from one of our known printing press which uses "plate printing technology"...
    The problem is: they are saying that they do not support InDesign for printing purpose and they say that they are using CorelDraw for the printing purpose....
    So can any one tell me a solution for this sort of problem???
    PS: I think printing press people might be requiring PostScript or EPS file... Please help me with this problem....
    Thank You
    Ankit.

    Ankit,
    I do understand the problem of finding reliable print service providers, no matter where one is located.
    What you should be looking for is not a print service provider who takes InDesign documents, but rather, PDF files exported from InDesign. PDF files are now the standard for providing printers with press-ready content. The preferred PDF, especially if your content has any transparency effects (including drop shadows, clipped images, etc.) and/or RGB content, is PDF/X-4 which maintains content at the highest level of abstraction and minimizes any problems associated with color conversions and transparency.
    We certainly do encourage you to participate in an InDesign User Group. Go to <http://www.indesignusergroup.com/> for further information on InDesign User Groups or <http://www.indesignusergroup.com/contact/contact_startgroup.php> for information on how to start a new group. (From what I can best determine, there is not yet such a group in India although ironically, Adobe has a very large development organization in Noida, outside of Delhi!)
    Good luck!
              - Dov

Maybe you are looking for