Color profile of HP Photo Oasis printers

I have some photos printed by HP Photo Oasis and the printouts have severe color cast and the colors are totally off. I suspect the printer color profile do not match my phoros' When I enquired about the profile used, so that I can adjust my photos appropriately, the staff told me that the profile is set by the erver and they do not know what is it.
Does anyone here or HP staff here know what is it?
Thanks

there's more going on than just that! photos are "optimized" as they are synced to your Touch.

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