Color Swatches in Illustrator CS6

I can only load some of the swatches for the color books into the swatches pallet. Most importantly I cannot load the pantone swatches. I just get a blank pallet.
Any ideas as to what I am doing wrong here?
Many thanks for any help that is forthcoming ....
NORM.

I'm not sure if anybody else has had this reply from Linotype, but I received this today. No real help apart from uninstalling, but at least they're aware of it:
"Dear Neil,
thank you very much for your email.
Unfortunately, new Plug-Ins contain a bug that has not occurred in the testing process.
We will deliver new versions as soon as possible via plug-in updater. In meantime, the only solution for customers with CS6 is to uninstall plug-ins and wait for update.
Customers with CS5/5.5 can either uninstall plug-ins and wait for new version, or revert to old plug-ins:
1. Please quit the FontExplorer X Pro
2. Download the FontExplorer X Pro (Mac) version 3.1.1
http://fex.linotype.com/download/mac/FontExplorerXPro.dmg
3. Install over FontExplorer X Pro 3.1.1 (replace existing application file)
4. Start FontExplorer X Pro and in Plug-In Manager, you can now get the default plug-ins if you click on "downgrade" button.
Should you have any questions or additional requests, please feel free to contact me.
Best Regards,
Dejan Grbic
Customer Support "

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