Colored and white lines across iPad screen

Ok so I got home from work and I pulled my iPad out of my laptop bag and I noticed that when I turn it on there are like these colored lines and also this big white bar across the screen. Why are those things there?
http://www.flickr.com/photos/53513466@N03/4946889384/

My son bought the original ipad in November 2010, it is now only a few weeks out of warranty. He turned it on tonight and as other people have mentioned on this forum the ipad now has coloured lines across the screen.  I called customer services and I must say i am extrememly disappointed with the response I got.  They offered me a replacement for £260.....  no other explanation other than it may be a hardware problem.  After paying £600 for the original ipad only just over a year ago I would expect better from Apple.  Myself, my husband and my three children all have iphones and other apple products but I must say if this is the support you get then I would consider other options in the future.  Very disappointing.......  If anyone else other than a customer service agent who reads from a script can help then please get in touch. Thanks

Similar Messages

  • My I Pad 4 has a white line across the screen with the apple logo and its frozen.

    I pad 4 has a white line across the screen with the apple logo on top of it and its frozen... HELP

    Try a reset:
    1. Hold the Sleep and Home button down (together)
    2. For about 10 seconds
    3. Until you see the Apple logo (very important)

  • My iPod 5th generation has white lines across the screen and i cannot unlock it

    My iPod has white lines across the screen. I cannot do anything! Somebody please help! P.S. I dropped it and it did this.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. I suspect that the drop damaged the iPod
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price

  • Has anyone else has seen this problem with their iPod touch 5th Generation with iOS 7.0.4. My screen started making flashing white lines across the screen, then went dim, then pixeled with purples

    The ipod will show flashing white lines across the screen, going down, it then does somthing where the screen will dim down but its not like when the backlight goes on and its about to lock. It dims the background of your ipod and the icons and letters kind of all look defined. Then the ipod gets all pixelized and it has big boxes on pixels and its all differnt colors like purples and greens, red, etc. then it turns right off and restarts itself less than 5 seconds later. These things happen really fast but when it does it's really weird. It first happened 3 times in a row, Its still continuing to happen but i can manually turn off my ipod by holding the lock button down and not even 30 seconds later it's like its possessed and it turns on by itself. I talked to somone on appel and they told me to back it up and restore it. I restored it and as soon as the process ended and tuirned on like a brand new ipod and like clockwork the glitch happened instantly. It did it a couple of times throughout the night and i kept having to watch it so i can keep turning it off manually because it continues to turn on by itself. I talked to 3 different people on Apple Support and they couldnt even find an answer for me. It's so weird.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Also,
    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help.

    My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.

    By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
    If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc.
    I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position!

  • TS2771 My Ipod touch displays white lines across the screen.  I've turned it on and off but still shows up HELP!!!

    My Ipod touch displays white lines across my entire screen.  I've turned it on and off and it still hasn't cleared up.HELP!?!

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If you still have the problem that points to a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT4061 I have black and white lines on my screen what is up?

    My screen is displaying black and white lines. How do I fix it?

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If that doesn't fix it, then make an appointment at the Genius Bar as it sounds like you screen has given up.

  • Hortizontal black and white lines across web browser screen that appears and disappears but blocks usually 3/4 of web page, did not have with last version heard it might be my graphics card?

    Since downloading Firefox 4, I will periodically get black and white horizontal lines that cover about 2/3 of the browser screen. There doesn't seem to be any trend to the website or areas it happens at, and will sometimes happen multiple times while scrolling through a large news article. The lines stay fixed to a certain area. The only way to get them to go away is to refresh the screen or if the page is big enough scroll to an area not affected and then scroll back. I've heard from someone that it might be my graphics card. My computer's a hand-me-down but not terribly old so it could be that the card is just old or bad, any other ideas?
    Picture: http://s294.photobucket.com/albums/mm116/Alterationnn/?action=view&current=firefox.jpg

    Try to disable hardware acceleration.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

  • What causes my mac computer screen to flash scramble words and black line across the screen when on the internet

    my computer when on the internet cause black lines to show up accross the cuputer screen and word scrambled. How can I stop this from happening

    Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    Sleep function OS X Mavericks:
       http://support.apple.com/kb/HT5869

  • Black spot and white stripe across screen

    Okay well it's my brothers ipod, and I have no idea what the heck he did to it. But he left it on his dresser and woke up with the black spot and white stripe across the screen. After reading one of the posts, is it possibily moisture or water? But I have no idea how the black blotch thingy got there. Any ideas on what it is? And how I can fix it?

    Hi,
    Is this the link you are looking for?
    http://www.apple.com/support/ipod/service/
    Regards,
    Colin R.

  • White lines across screen

    My 8520 curve has white lines across bottom of screen and i think it needs to be replaced. When i looked into this there are 2 screens how can i tell which one i need without tacking the phone apart?

    i too have the same problem.two white lines in the bottom side of the screen,how shall i remove it?

  • Single pixel white line across macbook pro retina screen

    I have a Mid-2012 model of the Macbook Pro 15inch with Retina screen which is just out of 1 year warentee. 
    There has suddenly appeared a very thin white (pixelated) line across my screen - about 1/3 way down from the top.
    Its constantly there, but more visible on a grey background.
    I've contacted Mac about it and they say since its out of warentee they can't help!
    Its literally 14months old... almost seems like the issue is perfectly timed to happen just out of warentee!
    I'd be keen to hear if others have experienced similar problems with the retina screen or have found any solutions!
    Loyal Mac user since 2002!

    I have a Mid-2012 model of the Macbook Pro 15inch with Retina screen which is just out of 1 year warentee. 
    There has suddenly appeared a very thin white (pixelated) line across my screen - about 1/3 way down from the top.
    Its constantly there, but more visible on a grey background.
    I've contacted Mac about it and they say since its out of warentee they can't help!
    Its literally 14months old... almost seems like the issue is perfectly timed to happen just out of warentee!
    I'd be keen to hear if others have experienced similar problems with the retina screen or have found any solutions!
    Loyal Mac user since 2002!

  • A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

    A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
    Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
    But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
    I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
    How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
    Thank you in advance,
    SiHero

    If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
    If Verizon return it to Apple it wil not be handled by Apple
    If Verizon also use unauthorised repairers you may be lucky
    (Apple do not sell parts to local guys or anyone else )

  • Dropped my iPhone 4s and now there are lines across the screen?! Help!

    Hey everyone!
    So, I have recently dropped my iPhone 4S and now there are all these blue vertical lines across the screen, which occasionally change colour also.
    I am still able to receive messages and calls, and siri still works, it's simply that I can't see a single thing I am doing- which is very difficult!
    I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost? Or if I would be able to fix it myself somehow.
    N.B: I've tried to reset it, it doesn't work. I have also tried to restore the iPhone, but iTunes won't let me do this as I have to have the 'find my iPhone' app turned off, which I cannot do because I can't see anything I'm doing!
    Thanks in advance for any help/suggestions,
    Kirstoodles.

    Kirstoodles wrote:
    I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost?
    Yes. It's broken. A replacement will cost you $199.
    Or if I would be able to fix it myself somehow.
    The iPhone is not user servicable. Apple does not sell parts for the iPhone. any parts you could get are either stolen, counterfeit, or salvaged.  Atempting to fix it yourself will render it unsupportable and forfeit your right to service from Apple, including an out of warranty replacement.

  • Horizontal black and white lines on screen

    I accidentally dropped my iPhone on my macbook track pad. It was about a 6" drop, nothing huge. But when the phone hit the laptop, the macbook screen immediately went to horizontal black and white lines. It reminded me of static on a tv.  The lines lasted for about 30 seconds and then the laptop shut down and restarted itself.
    Should I be checking the hard drive or anything?

    " But when the phone hit the laptop, the macbook screen immediately went to horizontal black and white lines. It reminded me of static on a tv.  The lines lasted for about 30 seconds and then the laptop shut down and restarted itself."
    How's it been running since then? Possibly you hit it hard enough to put a voltage transient through the machine.
    Hopefully the logic board wasn't damaged but do what Oglethorpe says and have Apple run an ASD on it.

Maybe you are looking for

  • Relative links within a content area

    Hi Have anyone created a relative link, that is an anchor that points to a resource in the same page or content area, that works with the Portal Pages?. Thanks

  • USB drives invisible in Finder

    I've been having a problem for a few weeks now where my MacBook Pro (running 10.5.2) isn't showing any USB cable connected drives in the Finder. They are clearly there in Disk Utility, and I've been able to run repairs etc, they just aren't visible o

  • Cross component communication

    Hi, I have two components in my application. One contains a repeater and a button. When the button is pressed it calls a function in an actionscript file that throws an alert and fills the repeater. The second component just has a tree control. When

  • ISync issues

    Receive constant error messages " The application SyncServer has quit unexpectedly". It prompts me to choose - Ignore, Report or Relaunch. I have ignored and reported, but "launch" does nothing. When I spotlight for iSync, I get a the message "iSync

  • Very basic String + @ question

    Hello all. I'm trying to use the "BitmapMetadata.GetQuery(String query)" method. I've found a few examples online where the argument string is specified as follow: string iptcRegion = @"/app13/irb/8bimiptc/iptc/Province\/State"; As I understand it, t