Colors calibrated with GretagMacbeth different on 2 computers

I have GretagMacbeth eye-one display. It was purchased 4 years ago and has been used monthly with my Dell Desktop Dimension 4700, 1905FP Dell Ultrasharp Digital Flat Panel Display. Recently I purchased a Dell Vostro Laptop with 15.4 Widescreen WXGA LCD anti-glare Display. I calibrated the display with GretagMacbeth eye one and corresponding software version 3.2A. Comparing the desktop and laptop displays, using the same angle with respect to the vertical and under the same lighting, I find that the desktop colors are by far more yellow than the laptop display. Shouldn't they be identical? Isn't that what eye-one is supposed to do? I always use the "easy" choice with the calibration since I am not knowledgeable enough for the custom choice. I posted this question to X-Rite which now handles GretagMacbeth questions. They suggested ways to make get both displays to look the same, but that really isn't what I wanted. I had been under the impression that using the eye-one would give me some sort of a "standard" sRGB colors that would produce on print the same colors I see on the screen and would produce the same colors on emailing to anyone's screen that was well calibrated. X-Rite's suggestions don't address that. If I haven't been getting a "standard", what am I getting with the eye-one?
Eva Deck

I don't have concrete data but I have seen at many places that Color Gamut supported by most the laptops have less colors than LCD monitors. This could be one of the reason you are seeing different colors on your Laptop and Monitor....

Similar Messages

Color calibration with SpyderPRO2

I want to calibrate my display using Colorvision SypderPRO2. It appears that the only variable function is the backlight control. Is there also control over color temperature, Kelvin etc?
powerbook G4 Mac OS X (10.3.9)

The original question has to do with color adjustments that are done at the monitor before beginning the calibration process, as was done with advanced CRTs. They are not replicated by the Apple calibrator you are talking about. LCDs only have one real control, the backlight. CRTs could have RGB controls because they had 3 phosphors (R, G, and B).
When you use the Calibrate tab, you are doing exactly what the hardware calibrator does, except you are doing it at a far lower accuracy. Human eye calibration is inferior to hardware calibration because the human eye auto-adjusts and is not sufficiently objective for the best calibration. You can't use the controls in the Calibrate tab for the same functions as the advanced pre-calibration controls on a CRT.
To avoid conflicts, you can use the Calibrate tab or a hardware calibrator, but you would never use both. And if you have a hardware calibrator, you'd be a fool to even touch the inferior Calibrate tab.

Color calibration issues - blue tint w/ sRGB

Need some help getting this issue resolved & wondering if there is a problem with my LCD.
I do a lot of web and video work and recently moved from a 17" Powerbook G4 to a 17" MacBook Pro. Both used with a 20" Apple Cinema display. The color temperature (tint) between the Powerbook and the new MacBook Pro are drastically different - especially when using sRGB calibration which is recommended by Adobe for this type of work. The cinema display seems correct and closely matches my Powerbook when using sRGB, but the Macbook Pro is very blue. The Macbook Pro displays more warm grays vs. the cinema display when using the default calibration settings.
Using sRGB for both displays:
http://idisk.mac.com/edgedesign-Public/Calibration/photo_sRBG.jpg
Using default calibration for both displays:
http://idisk.mac.com/edgedesign-Public/Calibration/photo_default.jpg
*Notice the 20" cinema hardly changes in either of these shots which make me think there's a problem with the MacBook Pro display.
- Are all the new MacBook Pros like this?
- Why so different than the Powerbook display and Cinema displays?
- Any calibration suggestions for Adobe CS3 and screen work?

Brief intro before I pontificate: I have a degree in imaging and used to be one of the guys you talked to at Eastman Kodak about monitor color calibration (before Kodak drove me crazy).
A few points:
First, sRGB is a needlessly small gamut color space invented by Microsoft. In the professional imaging field it is looked at with great disdain because it is imposing a needless crushing of your monitor's color profile. I've talked to one of the color experts at Adobe and he completely agrees. I don't know who at Adobe is recommending sRGB, but they are W R O N G. I personally call sRGB 'StupidRGB' in order to remind myself exactly what it is worth.
Second, the field of color calibration, color matching and color correction is complicated and requires considerable understanding to perform correctly. There are entire books on the subject, well worth reading. You can even take classes on the subject, such as at Rochester Institute of Technology (plugging my Alma matter). If you have shopped around for color calibration devices you will find they are incredibly expensive, and there is a reason for that.
Third, LCD screens generally SUCK for color matching. Here are a few reasons why:
(A) The viewing angle of most LCD screens is so small that if you tilt your head up, down, right or left you end up with a shift in color balance and contrast. Result: no way can you accurately color match. This is most certainly the case with ALL MacBooks, MacBook Pros and iMacs. The Cinema displays are vastly better. You can check this out yourself at your local Apple Store.
(B) In case you had not heard, none of the MacBook or MacBook Pro laptops are capable of showing all colors to which the human eye is sensitive. They don't do 'millions of colors' despite advertising you have read. They do about 260,000 colors and dither the rest. Dithering does NOT create colors that are not there. It just fakes them. The result again is that it is impossible to use these LCDs for accurate color matching. I have no knowledge about whether this color problem is the case with iMacs, but refer to the paragraph above regarding their viewing angle problem.
(C) The color gamut on even the very best LCD display is at the mercy of the fluorescent light bulbs inside the displays. The massive problem with fluorescent lights is that they do not have a continuous color spectrum. What you get are specific wavelength peaks with complete dropouts of other colors. Ye old CRTs with electron guns and glowing phosphors were/are not perfect either, but they were/are MUCH better at representing the full spectrum of light. Their gamut is much larger and more accurate than any LCD display. CRTs remain THE professional display for color calibration and color matching, even today.
I could rant on, but I think you get the message: Color matching on LCDs is a lousy idea, and on MacBooks and MacBook Pros it is essentially an impossible idea. The colors you need are not there on the screen. What you see is not what you get in terms of color. Give up.
That having been said, you can optimize your results for guestimation purposes. The very first thing I do with ANY display, including on Mac laptops, is go into the 'Displays' preference pane, hit the 'Color' tab and 'Calibrate...' the display. You MUST use 'Expert Mode'. Don't bother with mickey mouse mode. Fiddling with the settings will drive you nuts at first. But practice makes perfect. As long as you are not color blind you WILL get the hang of it, even if you don't understand what it is doing. Don't get psyched out. It works rather well.
When you get to 'Gamma' (you can look these terms up on Wikipedia) you want to use the same Gamma number as the other monitor you will be using for viewing. 1.8 is fine for Macs. Beats me why the 'PC' standard is 2.2. It is essentially a harsher contrast, but try it and use it if you like it, on BOTH monitors. Do NOT use 'native gamma' as it is rare that two displays have identical native gammas.
Next up is your 'white point'. Again, you want both your displays to have the same white point. D50 is the standard for viewing images in daylight. D65 is a bluer 'white point'. 9300 is the bluest of all. These numbers represent 'color temperature' as it is called. The sun has a color temperature hovering around 5000º Kelvin, thus D50 where D = Display. D65 = 6500º Kelvin, etc. Again, there is lots to read about in this field. Do NOT use 'native white point' on your displays if you are color matching because again, they won't be the same on each display.
When you get to the point of naming your color calibration profile you MUST include in the name the gamma number you used and the white point number you used. You will want to know, believe me. Here is why: You are going to want to make further color calibration profiles for different situations either now or in the future. Here's one example:
Lighting environment: Are you working on your MacBook Pro in the dark? Are the walls in the room a neutral color? Or are the walls colored? What kind of light is being used in the room? Fluorescent? Incandescent? Daylight? Details in the lighting environment in which you are working will affect how you perceive color on your display! You may want a morning color profile, an afternoon sun profile, and a night profile. If you have windows near you, these different times of day will affect the light in your work area and how you perceive color on your display. Again, go find a good book if you really want to understand this stuff.
A good basic calibration for plain old every day work, useless for color matching but nice to look at: I go through the calibration process for my lighting environment then use a gamma of 1.8 and I check off 'Use native white point'. Why? LCDs look their best at their native white point. You get good contrast with optimum color. Try it, you'll like it.
:-Derek

How can I add more than one same spry menu (eg. collapsible menu) with in different styles (font size, color, background, etc) on current page?

How can I add more than one same spry menu (eg. collapsible menu) with in different styles (font size, color, background, etc) on current page?

Hi Nancy,
This screenshot was only for imagination. A part of the code (not all) is below. In the code there are some background images but they are not seem in live mode.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title></title>
<link href="css/my_site.css" rel="stylesheet" type="text/css" />
<link href="SpryAssets/SpryTabbedPanels.css" rel="stylesheet" type="text/css"/>
<link href="SpryAssets/SpryCollapsiblePanel.css" rel="stylesheet" type="text/css" />
<script src="SpryAssets/SpryTabbedPanels.js" type="text/javascript"></script>
<script src="SpryAssets/SpryCollapsiblePanel.js" type="text/javascript"></script>
<style>
#CollapsiblePanel1 .CollapsiblePanelOpen .CollapsiblePanelTab {
    background-color: #003366;
    font-size: 18px;
    line-height: 52px;
    color: #FFF;
#CollapsiblePanel1 .CollapsiblePanelTabHover .CollapsiblePanelTab {
    background-color: #003366;
    color: #FFF;
    text-shadow: 1px 1px #000;
    font-weight: bold;
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#CollapsiblePanel1 .CollapsiblePanelClosed .CollapsiblePanelTab {
    background-color: #C3CFDF;
    border-radius: 5px 5px 0px 0px;
    color: #999
    text-shadow: 1px 1px #000;
    font-family: "Trebuchet MS", Arial, Helvetica, sans-serif;
    font-size: 18px;
    font-weight: bold;
    line-height: 52px;
#CollapsiblePanel2 .CollapsiblePanelOpen .CollapsiblePanelTab {
    background-image: url(images/international.jpg);
    background-repeat: no-repeat;
    font-size: 18px;
    line-height: 52px;
    color: #FFF;
#CollapsiblePanel2 .CollapsiblePanelTabHover .CollapsiblePanelTab {
    background-color: #003366;
    color: #FFF;
    text-shadow: 1px 1px #000;
    font-weight: bold;
    background-image: url(images/TR_Col-WEB.png);
    background-repeat: no-repeat;
    line-height: 52px;
#CollapsiblePanel2 .CollapsiblePanelClosed .CollapsiblePanelTab {
    background-color: #C3CFDF;
    border-radius: 5px 5px 0px 0px;
    color: #999
    text-shadow: 1px 1px #000;
    font-family: "Trebuchet MS", Arial, Helvetica, sans-serif;
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    background-image: url(images/TR_Gray2-WEB.png);
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    line-height: 52px;
#CollapsiblePanel2 .CollapsiblePanelContent {
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#CollapsiblePanel3 .CollapsiblePanelOpen .CollapsiblePanelTab {
    background-image: url(images/TR_Col-WEB.png);
    background-repeat: no-repeat;
    font-size: 18px;
    line-height: 52px;
    color: #FFF;
#CollapsiblePanel3 .CollapsiblePanelTabHover .CollapsiblePanelTab {
    background-color: #003366;
    color: #FFF;
    text-shadow: 1px 1px #000;
    font-weight: bold;
    background-image: url(images/TR_Col-WEB.png);
    background-repeat: no-repeat;
    line-height: 52px;
#CollapsiblePanel3 .CollapsiblePanelClosed .CollapsiblePanelTab {
    background-color: #C3CFDF;
    border-radius: 5px 5px 0px 0px;
    color: #999
    text-shadow: 1px 1px #000;
    font-family: "Trebuchet MS", Arial, Helvetica, sans-serif;
    font-size: 18px;
    font-weight: bold;
    background-image: url(images/TR_Gray2-WEB.png);
    background-repeat: no-repeat;
    line-height: 52px;
#CollapsiblePanel4 .CollapsiblePanelOpen .CollapsiblePanelTab {
    background-image: url(images/TR_Col-WEB.png);
    background-repeat: no-repeat;
    font-size: 18px;
    line-height: 52px;
    color: #FFF;
#CollapsiblePanel4 .CollapsiblePanelTabHover .CollapsiblePanelTab {
    background-color: #003366;
    color: #FFF;
    text-shadow: 1px 1px #000;
    font-weight: bold;
    background-image: url(images/TR_Col-WEB.png);
    background-repeat: no-repeat;
    line-height: 52px;
#CollapsiblePanel4 .CollapsiblePanelClosed .CollapsiblePanelTab {
    background-color: #C3CFDF;
    border-radius: 5px 5px 0px 0px;
    color: #999
    text-shadow: 1px 1px #000;
    font-family: "Trebuchet MS", Arial, Helvetica, sans-serif;
    font-size: 18px;
    font-weight: bold;
    background-image: url(images/TR_Gray2-WEB.png);
    background-repeat: no-repeat;
    line-height: 52px;
#CollapsiblePanel5 .CollapsiblePanelOpen .CollapsiblePanelTab {
    background-image: url(images/TR_Col-WEB.png);
    background-repeat: no-repeat;
    font-size: 18px;
    line-height: 52px;
    color: #FFF;
#CollapsiblePanel5 .CollapsiblePanelTabHover .CollapsiblePanelTab {
    background-color: #003366;
    color: #FFF;
    text-shadow: 1px 1px #000;
    font-weight: bold;
    background-image: url(images/TR_Col-WEB.png);
    background-repeat: no-repeat;
    line-height: 52px;
#CollapsiblePanel5 .CollapsiblePanelClosed .CollapsiblePanelTab {
    background-color: #C3CFDF;
    border-radius: 5px 5px 0px 0px;
    color: #999
    text-shadow: 1px 1px #000;
    font-family: "Trebuchet MS", Arial, Helvetica, sans-serif;
    font-size: 18px;
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W520 External Color Calibrator stopped working with updated Pantone v1.1 software

Can someone from Lenovo help me with this issue? Lenovo updated the color calibrator software in Aug 2012. They broke an external color calibrator working. L1/2 has been completely unhelpful. I also escalated to customer service with little result except that they say it is not Lenovo software and they do not have to support it! Unacceptable, the software isprovided by Lenovo. Lenovo doc also says an external color calibrator is supported. Lenovo needs to take responsibility for fixing this. Here are the email chains. I really want a refund or someone to ensure this package that Lenovo distributes is fixed!
Thanks for your help.
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:34 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
You are distributing this software and it is defective. Who do I NEED TO SPEAK TO AT LENOVO TO RESOLVE THIS? I WANT A REFUND ASAP!!!
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:25 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
Hi Kelli,
I do not want this case closed and disagree. This is Lenovo provided software and according to Lenovo an external calibrator is supported. I want someone to take responsibility for getting this fixed. Lenovo has provided this software and needs to work with the vendor to ensure it works. Who do I need to speak to in management? I do not appreciate the way support has just shuttled this around and nothing has gotten done.
Sincerely,
Christopher
Lenovo Doc:
3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
From: Kelli Sent: Wednesday, November 14, 2012 11:12 AM To: christopherlang1@ Subject: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Sensitivity: Private
Mr Lang,
Please be advised that I have taken this case assigned to Doris. Lenovo is not able help you with this issue, We cannot provide support for a third party product. The calibrator you are using is supported by X-Rite; any issues with the device need to be addressed by them,
I am sorry for your frustration however Lenovo has exhausted all means to help with a non-hardware issue. At this time Lenovo is closing this case.
Kelli Customer Advocate Customer Complaint Resolutions Lenovo US 1009 Think Place, Bldg 2 Morrisville, NC 27560
Hi Doris, Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc: 3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt    This is really upsetting me!!!! Can we escalate to higher management? Thanks, Christopher
Hi Doris,
Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc:
3.0 System requirements
=======================
Hardware requirements:
- Must have an embedded or external color sensor
- Can be integrated or used with a USB color sensor device.
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
This is really upsetting me!!!! Can we escalate to higher management?
Thanks,
Christopher
From: Christopher Lang Sent: Thursday, November 08, 2012 12:19 PM To: 'Doris' Subject: RE: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Doris,
I have the internal calibrator I purchased with my W520 and also an external calibrator from x-rite. The device is an i1 Display 2. The external calibration is what fails with the updated calibrator software package.
Thanks,
Christopher
From: Doris Sent: Thursday, November 08, 2012 12:13 PM To: Christopher Lang Subject: Re: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Christopher,
I'm still working wtth L2.
What exact model of color calibrator device do you have?
Sincerely,
Doris Customer Complaint Advocate Lenovo
www.lenovo.com/www.lenovo.com Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/07/2012   04:22 PM
   Subject
   FW:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator - case 184142
Hi Doris, Thanks for your time, re: case 184142. Can we get this package fixed? Jeremy’s response below just makes no sense to me, same as that call center in Atlanta is so problematic. I work in IT and when I phone that call center I really wonder sometimes whether I am even speaking with another IT person on the other end of the line. These are Thinkpad, mines is an expensive one, and I am very upset that this is the level of support I get (especially after upgrading my warranty even!). Please see what you can do. I would also like a manager to speak to DeAndrea at the call center. I am sure the calls are recorded and he was completely out of line and not helpful. Just like now I wonder ‘why did Jeremy even contact me!’ what with the response below. Please phone me tomorrow as we discussed. Have a great day! Thanks, Christopher From: Christopher Lang [mailto:christopherlang1@] Sent: Wednesday, November 07, 2012 9:38 AM To: 'Jeremy' Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Hi Jeremy, I am really not sure how Doris will help me with this technical issue? I fel like I am getting the run around and I AM. Thanks, Christopher From: Jeremy Sent: Wednesday, November 07, 2012 9:34 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, I never said to call level one. I literally said "please contact your Customer Service rep". Your customer service rep is the highest level you will get at Lenovo to be able to assist you. He/She is also the same person that got you in touch with me in the first place. I hope this helps. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA 1009 Think Place Building 2 - Lab 2P22
   "Christopher   Lang" <christopherlang1@>
11/07/2012   09:08 AM
   To
   Jeremy
   Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hello Jeremy, Uhhh.. My case was escalated to you now you are telling me to call level one again? WTH? You know…I just started on a contract with IBM. You know what they give us…Not ‘Thinkpads’ but Toshibas. You ought to think about that. I expect a phone call ASAP. I have also left a message with customer relations. Thank you, Christopher
From: Jeremy Sent: Wednesday, November 07, 2012 7:46 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, This is not my department... please contact your Customer Service rep to get updates. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA
www.Lenovo.com/United   States Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/06/2012   04:08 PM
   To
   Jeremy cc        Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hi Jeremy,
Any update on this package being fixed?
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@] Sent: Thursday, October 25, 2012 12:42 PM To: 'Jeremy' Subject: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Importance: High
Started failing when Lenovo updated the package for the w530.
Token Ring
Posts: 473 Registered: 03-10-2009
0
Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator 09-19-201211:39 AM - edited 09-20-201209:10 AM Hi. Can someone have a look at the Pantone 1.1 package. I am using an eye one display calibrator with the updated Pantone software and the calibration does not work. I get an error about an 8 bit image missing (have attached a screenshot). The calibration is not correct and Windows Photoviewer is pink. This was working OK with the v1.0 of the software (no longer on the w520 driver page). The error message is "There was an error loading the specified profile. Please make sure the image has an embedded profile and it is an 8-bit image." This was working fine before the update to v1.1. Thanks
Re: New Pantone Color Calibrator posted [ Edited ]
10-21-201202:43 AM - edited 10-21-201202:47 AM This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
Re: New Pantone Color Calibrator posted [ Edited ] Options ·         Mark as New ·         Bookmark ·         Subscribe ·           ·         Subscribe to RSS Feed ·           ·         Highlight ·         Print ·         Email to a Friend ·           ·         Report Inappropriate Content 10-21-201205:23 AM - edited 10-21-201205:26 AM
christopherlang wrote: This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
I've uploaded the 1.0 program.: http://www.mediafire.com/?62shz55gl757ahu
From: Jeremy Sent: Thursday, October 25, 2012 11:24 AM To: christopherlang1 Subject: contact info
here it is
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

I am getting the runaround!!!
Hi Doris,
I just left you a voice mail. One of the reasons I bought this laptop was for 3d photography. If I cannot use an external color calibrator and display then the laptop is not fit for purpose for the reasons I bought it. This software is ONLY available from Lenovo. According to Lenovo’s own doc, and the software’s doc, an external color calibrator is SUPPORTED. Lenovo needs to step to the plate and fix this. Not ME. If Lenovo needs to go to Pantone, or x-rite, then they Need to do that. Lenovo provided software that is not available to the public from x-rite or Pantone, and the software is to support Lenovo provided hardware (least so far as the internal calibrator), this software ALSO supports an external calibrator for use with an external display. The software supports both internal and external, and I would like to use my external display for 3d photography. This needs to be fixed please.
What are we going to do to resolve this? At his point of the runaround I’ve been getting I would like a complete refund.
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@]
Sent: Wednesday, November 14, 2012 2:35 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
PS I hope you are aware Kelli that the Pantone software is not available from Pantone to customers….
From: Christopher Lang [mailto:christopherlang1]
Sent: Wednesday, November 14, 2012 2:26 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
Importance: High
Hi Kelli,
As you know the ‘software’ purchase is by virtue of purchasing the laptop with the color calibrator. Are you saying you will refund my cost for the calibrator? I don’t think you quite get how much time I have spent with support with this laptop. I have had multiple issues with the it. The calibrator, failed BT adapter, Sudden Shutdown syndrome (where the machine would just shutoff on its own –well documented in the Lenovo forums and I have at least a dozen emails on this issue) as well as many issues with the Displayport connection and an external 3d display for which I spent months working with Nvidia to resolve. This laptop has wasted a huge amount of my time. The support has been atrocious.
I would like a refund for 1. The laptop 2. The external color calibrator I cannot use because the software from Lenovo does not work (this package is NOT available from x-rite as well –It is sold to Lenovo). I have a receipt for the color calibrator and would be happy to provide that.
Thank you,
Christopher
From: Kelli
Sent: Wednesday, November 14, 2012 2:09 PM
To: Christopher Lang
Subject: RE: SF184142 LENOVO
Mr Lang,
Your request for a refund on the laptop is declined. The machine has had not hardware issues and was purchased in February. We are willing refund the software only.
Kelli
Customer Advocate
Customer Complaint Resolutions
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

How to underline with a different color than red (in Preview, with Mountain Lion)

Hi,
I'm using Preview to study and I would like to figure out how to underline with a different color please...
Also, Is there a better app to read PDF document and highlight/annote/underline... to study...
Thanks!

In Adobe Acrobat Reader, you can control the color of the underline and the highlight from the Annotations panel. You would bring this into view from the View > Comment > Annotations menu hierarchy. The underline tool by default, has a green underline. You can change the color (and opacity) by right-clicking the green underlined ‘T’ and choose “Tool Default Properties.”
This may have answered your second question if you find it easier to perform your markup with it.

Color Calibration Issues with iPhoto 7.0.2 and H-P Photosmart 7360

I'm having color calibration problems with print output to my H-P Photosmart 7360
since iPhoto 7 and above. Is anyone else encountering this? I'm consistently getting
darker output on the printer compared to what's on the screen. Up until iPhoto 7, the
match was dead on, what you saw on the screen is what you got on the printer.
Any suggestions?

I'm having color calibration problems with print output to my H-P Photosmart 7360
since iPhoto 7 and above. Is anyone else encountering this? I'm consistently getting
darker output on the printer compared to what's on the screen. Up until iPhoto 7, the
match was dead on, what you saw on the screen is what you got on the printer.
Any suggestions?

Using a ipod with two different computers...

I just bought a new laptop and had to download itunes again but when i hook up my ipod it tells me that that ipod is already synced with another computer (my main desktop comp.). Is there a way to use my ipod with two different computers, or can you just use one computer at a time?
thanks!
Dell Inspiron 1505 Windows XP

You can use more than one computer, but you'll have to load your iPod MANUALLY if you do, otherwise it will keep erasing things to match the library it's hooked up to.
http://docs.info.apple.com/article.html?artnum=304711

My front screen of my iphone 4 is cracked and if I bring it in to be fixed can I replace the front and back glass with a different color?

I recently dropped my iphone 4 and cracked the front screen if I brought it in to be fixed can I get both the front and back glass replaced with a different color?

No. They will not. The replacement will be identical to the old one. You always have the option of buying a brand new phone for the full retail price.

This appears on my screen when I try to download InDesign CC. "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." I've tried with 2 different computers (Wind&Mac)

This appears on my screen when I try to download InDesign CC. "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." I've tried with 2 different computers (Wind&Mac)

Bastaría con que indicases el sistema operativo en cda uno de esas computadoras para saber si son compatibles:
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 (ID CC 2014 y ID CC)
Mac OS X v10.7, v10.8, or v10.9 (10.6.8 para la CC anterior)
Si utilizan un sistema operativo anterior, you are "out of luck".
http://helpx.adobe.com/indesign/system-requirements.html#InDesign CC system requirements
Marca por favor tu pregunta como contestada para facilitar su consulta a otoros usuarios. Gracias.

Is there any way I can sync with two different computers?

yeah, I want to be able to sync my ipod with two different computers without having to erase my ipod.

Hi humanoid_automaton,
First of all, Welcome to the  Discussions Forums!
This particular forum is specifically for Feedback About Discussions. So you may want to post your query in the iPod forum related to your model and OS.
The iPod forums can be found on the iPod Category page.
hope that gets you more appropriate help,
littleshoulders

I have 3 computers with 3 different iTunes libraries can I download all to itunes match and have one library?

I have 3 computers with 3 different iTunes libraries, can i set up iTunes Match download each library and have all of my music in one place in the cloud?

Yes. By enabling iTunes Match on each computer, each library will be scanned and the Songs will be Matched or Uploaded to the cloud.
Do look carefully at the User Tips area of this forum to help you with the neatest route to success.

Burned CDs will not sync to my ipod. I just replaced my computer with a different computer, unauathorizeed all previous computers, authorized the one i am now using, but only purchase content will transfer to my ipod.

Burned CDs will not sync to my ipod. I just replaced my computer with a different computer, unauathorizeed all previous computers, authorized the one i am now using, but only purchase content will transfer to my ipod.

Hi ballen13!
I have an article here for you that may be able to address your question and provide some insight into this issue:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
Take care, and thanks for visiting the Apple Support Communities.
-Braden

W701 with Pantone Color Calibrator Program

Hi all,
I read, that for the ThinkPad W520, W530, W540 is a newer color-calibration-program "Pantone Color Calibrator".
The W701 isn't remarked as a compatible system, which I find a little bit strange.
At the official driver-download of the W701 isn't any color-caliobration program.
I has an old version of Huey-Pro, which is a very old version only for WIndows 7, but also runs under Windows 8.1 - sometimes with some problems.
Therefore my question:
Does anybody know, if the newer Pantone Color Calibrator also runs with the W701?
Thanks a lot,
Klaus Zaeper
Solved!
Go to Solution.

I tested it now:
The Pantone Color Calibrator program doesn't work with the Lenovo W701 Color-Sensor.
So you've to use the Huey Pro-Program (marked as compatibel on WIndows 7, but is also working under WIndows 8.1), downloadable from the official Lenovo-driver-site.

W520 FHD LED TFT 95% Gamut Display and Color Sensor with Pantone Calibration - Review

Last week I have received my (first) new Lenovo W520 Thinkpad, which I decided to buy after lots of research on the internet. I am excited about its computing power and feature richness. Its biggest flaw though is the 1920x1080 LED TFT FHD display, which offers the worst color calibration I have seen in a high-end laptop in the last 10 years.
Its color rendering is highly disappointing as it shows unnatural, oversaturated colors that make the monitor useless for professional photo and video editing purposes. Primary tones glare neon-like in a highly disturbing manner. A red stop sign appears pink and flags in the google image search are displayed in a ridiculous way.
I have tried the following approaches to improve the color rendering.
The built-in color sensor in conjunction with the Pantone calibration software lead to the worst outcome. The white background of Windows Explorer becomes yellowish-greenish.
A better outcome canbe achieved using Windows 7 color management for display calibration, which doesn't avoid the neon colors, but at least white is rendered white.
Using the Nvidia graphic card tools and setting back gamma to 0.76 also helps to a very little degree.
Another solution is a free gamma correction tool called QuickMonitorProfile. This brings back the reds to normal tones with the side effect, that all mid-tones are rendered very pale.
I didn't have a possibility to try high-class external calibration hardware. For me the only solution remains to use a decent external monitor.
I have found the following interesting threads related to this topic:
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/How-do-I-lower-the-saturation-on-my-W520-the-r...
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W510-W520-FHD-color-profile-supplied-by-Lenovo...
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/Very-happy-with-my-W520/m-p/508841#M18189
Solved!
Go to Solution.

Color sensor is bad joke, it's totally useless. Display gives better results without calibration than calibration with color sensor.
I tested calibration with best possible tools, using Eye One with i1Profiler and results are much better but still it's no way near acceptable for serious photography work. Delta variation is 15-20% (meaning colors are 15-20% off from the correct one, compared to Eizo Coloredge monitors where delta variation is around 2%).
Color sensor is just marketing gimmic for Lenovo. As I have stated on another post, Lenovo needs to get on grip on various BIG problems with their top of the Thinkpad laptops.

Colors calibrated with GretagMacbeth different on 2 computers

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